Name: Haven Riviera Cancun
Address: Carretera Federal 307 Chetumal-Puerto Juarez Km 335, 77500 Cancún, Mexico, Carretera Federal 307 Chetumal-Puerto Juarez Km 335, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $648 per night (We Price Match)
Rating: 9.2

Info & prices
Amenities
House rules
Guest reviews (143)

Resort Haven Riviera Cancun

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access).

Carretera Federal 307 Chetumal-Puerto Juarez Km 335, 77500 Cancún, Mexico – Great location - show map

A bird's-eye view of Haven Riviera Cancun

The swimming pool at or near Haven Riviera Cancun

Spa and/or other wellness facilities at Haven Riviera Cancun

The fitness center and/or fitness facilities at Haven Riviera Cancun

A restaurant or other place to eat at Haven Riviera Cancun

The lounge or bar area at Haven Riviera Cancun

A balcony or terrace at Haven Riviera Cancun

Lock in a great price for Haven Riviera Cancun – rated 9.2 by recent guests!

to get started.

Location was perfect for a relaxing vacation. Arrived at the airport and was picked up by pre-arranged travel and taken to the hotel which is about a 20 minute ride from the airport. Check in was a breeze and they offered drinks or snacks if you have a Serenity Club room. The room was amazing and clean with a beautiful ocean view. Room service was quick and the food quality was very good.

Yocallmewill

United States of America

The property was well maintained and clean. We loved all the walking paths in and around the property.

Melissa

United States of America

Lovely property. Brand new everything. Clean, high end finishings. The pools were fabulous, albeit a little cold. The food was very fresh and delicious. And for the price, I don’t think you’ll find a nicer resort!

Eric

United States of America

Staff was excellent and attentive. Room was comfortable and spotlessly clean. Bed and pillows were outstanding. Food was mostly great, good variety offered. Seating around pools was plentiful and very comfortable. Spa and gym were also excellent. Our concierge, Berto, was extremely available and responsive to our every need!

Ann

United States of America

We went to celebrate my boyfriend's 30th birthday. They have a nice welcome gift and birthday treat. The staff was very nice , helpful, answered all questions,and made the experience very pleasant the food was delicious we enjoyed the Asian fusion and the buffet by the beach. Room service was excellent I loved the chilaquiles and the French toast. We did the kayak onsite and the instructor was very kind he even took pictures of us on the water. The view from our room was amazing it was nice to sit out on the balcony at night. We would definitely go back again.

Saleemah

United States of America

Hotel was spotless clean! Staff was very friendly and helpful. We especially love to have two different pool options to have some fun and get a quiet time.

Tunc

United States of America

The hotel and the grounds are beautiful . The friendliness of the staff was so genuine and professional. The food was mostly great.

Carl

United States of America

From the minute we walked in, service was amazing!! Heriberto our concierge, Carlos and Jesus from the restaurants, Liliana from the spa and the manager Luis were overly accommodating and incredible in every manner. We wanted for nothing, the food was delicious, the rooms were amazing and the view was breathtaking! Everyone we walked by asked us how we were doing and if we needed anything! If you want 5 star food, service, rooms and view this is the place to go! Enjoyed every single minute of our vacation!

Patty

United States of America

The location is great. It is only 20 minutes or so from the airport, but not on the main strip. Thus the beach is long and private. The resort is beautiful. The rooms are great. The food is excellent. There were never significant, in fact almost any, lines for anything, like omlettes etc. It is very quiet. The pool is clean, spacious and magnificent. We plan to go back next year.

Michael

United States of America

Such a clean comfortable place. The only thing I could suggest is some of the food selections. Also, I was excited to go to the Spanish lesson only to find out 45 minutes later, that he cancelled it without telling any of the staff . Other than

Shelley

United States of America

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10

Free WiFi

What guests loved the most:
“Location was perfect for a relaxing vacation. Arrived at the airport and was picked up by pre-arranged travel and taken to the hotel which is about a 20 minute ride from the airport.”

Yocallmewill United States of America
“The property was well maintained and clean. We loved all the walking paths in and around the property.”

Melissa United States of America
“Lovely property. Brand new everything. Clean, high end finishings. The pools were fabulous, albeit a little cold. The food was very fresh and delicious.”

Eric United States of America
“Staff was excellent and attentive. Room was comfortable and spotlessly clean. Bed and pillows were outstanding. Food was mostly great, good variety offered.”

Ann United States of America
“We went to celebrate my boyfriend's 30th birthday. They have a nice welcome gift and birthday treat.”

Saleemah United States of America
“Hotel was spotless clean! Staff was very friendly and helpful. We especially love to have two different pool options to have some fun and get a quiet time.”

Tunc United States of America
“The hotel and the grounds are beautiful . The friendliness of the staff was so genuine and professional. The food was mostly great.”

Carl United States of America
“From the minute we walked in, service was amazing!! Heriberto our concierge, Carlos and Jesus from the restaurants, Liliana from the spa and the manager Luis were overly accommodating and incredible...”

Patty United States of America
“The location is great. It is only 20 minutes or so from the airport, but not on the main strip. Thus the beach is long and private. The resort is beautiful. The rooms are great. The food is...”

Michael United States of America
“Such a clean comfortable place. The only thing I could suggest is some of the food selections.”

Shelley United States of America

Experience World-class Service at Haven Riviera Cancun

One of our top picks in Cancún.Located in Cancún, 15 miles from Beto Avila Stadium, Haven Riviera Cancun has accommodations with a restaurant, free private parking, a fitness center and a bar. Among the various facilities are a shared lounge, a garden, as well as a private beach area. The resort has an outdoor swimming pool, hot tub, evening entertainment and a 24-hour front desk.

Complete with a private bathroom equipped with a shower and a hairdryer, all rooms at the resort have a flat-screen TV and air conditioning, and some rooms also feature a seating area. All guest rooms will provide guests with a closet and a coffee machine.

A buffet breakfast is available every morning at Haven Riviera Cancun.

The accommodation has a terrace. You can play tennis at Haven Riviera Cancun, and bike rental and car rental are available.

Cancun Government Palace is 15 miles from the resort, while Cancun Bus Station is 15 miles from the property. The nearest airport is Cancún International Airport, 8 miles from Haven Riviera Cancun.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Haven Riviera Cancun has been welcoming Booking.com guests since Feb 1, 2018

Distance in property description is calculated using © OpenStreetMap

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Brilliant!

Most popular amenities

1 swimming pool

Free WiFi

Beachfront

Free parking

Restaurant

Bar

Good for couples – they rated the facilities 9.7 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“food poisoning”
8 related reviews

“ocean view”
6 related reviews

“swimming pool”
5 related reviews

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Haven Riviera Cancun?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 3	Junior Suite Garden View Bedroom 1: 1 king bed Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Junior Suite Partial Ocean View 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Romance Junior Suite Partial Ocean 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Junior Suite Swim Out Garden View 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Junior Suite Swim Out Partial Ocean View 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Romance Junior Suite Swim Out Partial Ocean View 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Serenity Club Junior Suite Ocean Front 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Serenity Club Romance Junior Suite Ocean Front 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Serenity Club Junior Suite Swim Out Ocean Front 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Serenity Club Romance Junior Suite Swim Out Ocean Front 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Serenity Club One Bedroom Master Suite Ocean Front 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Serenity Club Two Bedroom Master Suite Ocean Front Bedroom 1: 1 king bed Bedroom 2: 1 king bed
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Max adults: 2	Serenity Club Presidential Suite Ocean Front 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

Just booked in Cancún 3 properties like Haven Riviera Cancun were just booked in the last 15 minutes

Area Info

–

What's nearby *

Moon Palace
1.3 miles
Wet 'n Wild Cancun
4 miles
Universidad Anahuac Cancun
6.2 miles
El Rey mayan ruins
7.2 miles
Mayan Museum
8.1 miles
Backstage Theatre
9.9 miles
Luxury Avenue
10.1 miles
Kukulcan Plaza
10.1 miles
La Isla Shopping Mall
10.7 miles
Tecnologic Stadium
11.7 miles

Restaurants & Markets *

Cancun Zona Hotelera Restaurant
18.6 miles

Natural Beauty *

Xoximilco Cancun Mountain
8.7 miles
Cancun Country Club Mountain
9.3 miles
Caribbean Sea Ocean/Sea
0 miles

Closest Airports *

Cancún International Airport
5.7 miles
Cozumel International Airport
32.3 miles

Flavours

Food: International

Agua Bendita

Food: Mexican, Steakhouse

Olios

Food: Mediterranean

Vora Mar

Food: Seafood, Grill/BBQ

Satsu

Food: Asian

5 reasons to choose Haven Riviera Cancun

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cancún

House rules Haven Riviera Cancun takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children not allowed.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

American Express Visa Mastercard Diners Club Discover Haven Riviera Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Location was perfect for a relaxing vacation. Arrived at the airport and was picked up by pre-arranged travel and taken to the hotel which is about a 20 minute ride from the airport. Check in was a breeze and they offered drinks or snacks if you have a Serenity Club room. The room was amazing and clean with a beautiful ocean view. Room service was quick and the food quality was very good.”

“Lovely property. Brand new everything. Clean, high end finishings. The pools were fabulous, albeit a little cold. The food was very fresh and delicious. And for the price, I don’t think you’ll find a nicer resort!”

“Staff was excellent and attentive. Room was comfortable and spotlessly clean. Bed and pillows were outstanding. Food was mostly great, good variety offered. Seating around pools was plentiful and very comfortable. Spa and gym were also excellent. Our concierge, Berto, was extremely available and responsive to our every need!”

“We went to celebrate my boyfriend's 30th birthday. They have a nice welcome gift and birthday treat. The staff was very nice , helpful, answered all questions,and made the experience very pleasant the food was delicious we enjoyed the Asian fusion and the buffet by the beach. Room service was excellent I loved the chilaquiles and the French toast. We did the kayak onsite and the instructor was very kind he even took pictures of us on the water. The view from our room was amazing it was nice to sit out on the balcony at night. We would definitely go back again.”

“From the minute we walked in, service was amazing!! Heriberto our concierge, Carlos and Jesus from the restaurants, Liliana from the spa and the manager Luis were overly accommodating and incredible in every manner. We wanted for nothing, the food was delicious, the rooms were amazing and the view was breathtaking! Everyone we walked by asked us how we were doing and if we needed anything! If you want 5 star food, service, rooms and view this is the place to go! Enjoyed every single minute of our vacation!”

“The location is great. It is only 20 minutes or so from the airport, but not on the main strip. Thus the beach is long and private. The resort is beautiful. The rooms are great. The food is excellent. There were never significant, in fact almost any, lines for anything, like omlettes etc. It is very quiet. The pool is clean, spacious and magnificent. We plan to go back next year.”

“Such a clean comfortable place. The only thing I could suggest is some of the food selections. Also, I was excited to go to the Spanish lesson only to find out 45 minutes later, that he cancelled it without telling any of the staff . Other than”

See all guest reviews for Haven Riviera Cancun

Newest Reviews for Haven Riviera Cancun

Reviewed: March 23, 2020

Yocallmewill
United States of America
10

“So good that I will be back sooner rather than later”
- • Leisure trip
- • Couple
- • Stayed 4 nights
Maybe a heated pool or jacuzzi/hot-tub for at night when it's a lot cooler. The pool water is really cold but feels good during the hot day.
Location was perfect for a relaxing vacation. Arrived at the airport and was picked up by pre-arranged travel and taken to the hotel which is about a 20 minute ride from the airport. Check in was a breeze and they offered drinks or snacks if you have a Serenity Club room. The room was amazing and clean with a beautiful ocean view. Room service was quick and the food quality was very good.

Stayed in March 2020
Reviewed: March 11, 2020

Anonymous
United Kingdom
3.0

“All inclusive apart from the service”
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
Expect a lot more the the cost of staying there. Food was below average in all restaurants. Paid extra for a dinner that gave me food poisoning. When speaking to Zayda, the concierge about it, she wouldn't even apologise - the only thing she offered to support was to see a doctor (at an extra cost of $150) and medicine that (also an extra cost). Zayda went as far as to suggest that getting ill was my own fault. Very disappointing considering that it would have been easy to resolve with just an apology and waiving the cost of the doctor. Very expensive to stay there, sadly you also have to tip for any service from staff. Particularly at the pool. Signs also say beds by the pool cannot be reserved BUT pool staff will accept 'tips' and reserve beds for people... most of which stay empty for most of the day. The shows in the moons bar were a bit rubbish.
The hotel itself is beautiful with very nice pools. Our swim out room was great. The in house photographers were amazing professionals and really helpful.

Stayed in March 2020
Reviewed: March 10, 2020

Dániel
Hungary

1 helpful vote
9.0

“Highly recommended.”
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
A bit far from the hotel-zone. No free-transfer from/to airport.
Because of a minor problem of our room we got a beautiful upgrade. It was simply amazing.

Stayed in February 2020
Reviewed: March 8, 2020

Hind
Saudi Arabia
10

Exceptional
- • Leisure trip
- • Group
- • Stayed 3 nights
- • Submitted from a mobile device
Meets expectations

Stayed in March 2020
Reviewed: March 8, 2020

Melissa
United States of America

4 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
There really were no negatives here.
The property was well maintained and clean. We loved all the walking paths in and around the property.

Stayed in March 2020
Reviewed: March 3, 2020

Lincoln
Brazil
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Spa is not included
Beautiful facilities, awesome staff, room was gorgeus. Food was good, not great. Adan who served us at breakfast all the days, we'll miss him.

Stayed in March 2020
Reviewed: March 2, 2020

Anonymous
United States of America
8.3

Very Good
- • Leisure trip
- • Couple
- • Stayed 9 nights
- • Submitted from a mobile device
They don’t keep the beach clean as other resorts we visited before!
Beautiful property!

Stayed in February 2020
Reviewed: February 29, 2020

Eric
United States of America

3 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
The service is very spotty at the restaurants. The staff is extremely courteous and kind, but the restaurants are woefully understaffed and mismanaged. For example, you may be told there is an hour long wait, but over half of the restaurant is empty. Once you’re seated, the service range is spotty is well. We had nights where things operated smoothly, others where we’d wait 25-35 minutes between courses.
Lovely property. Brand new everything. Clean, high end finishings. The pools were fabulous, albeit a little cold. The food was very fresh and delicious. And for the price, I don’t think you’ll find a nicer resort!

Stayed in February 2020
Reviewed: February 21, 2020

Ann
United States of America

4 helpful votes
9.2

“Beautiful facility, very chill vibe”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
The beach was not groomed to remove seaweed as other properties have done. The nightly entertainment was 50/50 (2 shows good and 2 were poor)
Staff was excellent and attentive. Room was comfortable and spotlessly clean. Bed and pillows were outstanding. Food was mostly great, good variety offered. Seating around pools was plentiful and very comfortable. Spa and gym were also excellent. Our concierge, Berto, was extremely available and responsive to our every need!

Stayed in February 2020
Reviewed: February 17, 2020

Anonymous
United States of America
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was great. Lots of things to do and options.
Overall ambience

Stayed in February 2020
Reviewed: February 8, 2020

Elena
Russia

16 helpful votes
9.2

“Super, but”
- • Leisure trip
- • Couple
- • Stayed 5 nights
- • Submitted from a mobile device
Actually the hotel is located in very remote area, to go out to Cancun it takes half hour at least and cost;) No possible to walk out, NO real beach, that was the most disappointing thing, the sand was full of grass and some garbage, not clean, I did not understand why stuff doesn't clean it, there were hundred people serving the site So if you plan only to seat in the pool getting unlimited alcohol - that's excellent place
Comfortable, clean, big choice of food, swimming pool, facilities are great!

Stayed in January 2020
Reviewed: January 17, 2020

Danielle
United States of America

1 helpful vote
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
The staff were amazing

Stayed in January 2020
Reviewed: January 16, 2020

Christian
Mexico

2 helpful votes
6.0

“We have a really nice time but the value for money relation is low.”
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
They offer some entertainments at night, one different each day, which is nice but you have to queue for around 30 minutes and it has dress code and is annoying and unnecessary. The staff has half of the time a real service attitude and the rest they ignore you almost completely.
The facilities are really nice and the food was of very high quality for the most part. The only problem with the food is that they don’t have a lot variety, it is the same set of options everyday. We had a really good service from some of the staff, like Marilú (Pool and beach service), Gispert (restaurants), Eduardo (pool concierge), Mari and Yessenia esmeralda (hostess)

Stayed in January 2020
Reviewed: January 14, 2020

Saleemah
United States of America

4 helpful votes
8.0

“Relaxing getaway”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
The 1st day our toilet was leaking water, however, the response time was quick and they were able to fix it the next day.
We went to celebrate my boyfriend's 30th birthday. They have a nice welcome gift and birthday treat. The staff was very nice , helpful, answered all questions,and made the experience very pleasant the food was delicious we enjoyed the Asian fusion and the buffet by the beach. Room service was excellent I loved the chilaquiles and the French toast. We did the kayak onsite and the instructor was very kind he even took pictures of us on the water. The view from our room was amazing it was nice to sit out on the balcony at night. We would definitely go back again.

Stayed in December 2019
Reviewed: January 14, 2020

Tunc
United States of America

1 helpful vote
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Hotel was spotless clean! Staff was very friendly and helpful. We especially love to have two different pool options to have some fun and get a quiet time.

Stayed in January 2020

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Resort Haven Riviera Cancun

Haven Riviera Cancun This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at Haven Riviera Cancun

Most popular amenities

Bookers love...

Breakfast Info

Activities:

Availability

Area Info

What's nearby *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

Flavours

Agua Bendita

Olios

Vora Mar

Satsu

5 reasons to choose Haven Riviera Cancun

Why book with us?

See availability Resort Facilities at Haven Riviera Cancun Great facilities! Review score, 9.6

Most popular amenities

Outdoors

Pets

Activities

Food & Drink

Internet

Accessibility

Parking

Pool and Spa

Front Desk Services

Cleaning Services

Business Facilities

Safety & Security

General

Languages Spoken

See availability House rules Haven Riviera Cancun takes special requests – add in the next step!

See availability The fine print

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Haven Riviera Cancun

Resort Facilities at Haven Riviera Cancun Great facilities! Review score, 9.6

House rules Haven Riviera Cancun takes special requests – add in the next step!

The fine print