HM Playa del Carmen
Avenida Constituyentes 180, entre Avenida 15 Norte y Avenida 20 Norte, 77720 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 690 reviews)
Real guests • Real stays • Real opinions
This was my third stay. The folks at the front desk are very good. The breakfast crew needs some improvement. The cooks need some improvement. They only speak Spanish. So, every morning is a challenge. It can wear one down during an extended stay. The bartenders at the pool bar tend to enter into conversations leading to ignoring the needs of their customers. However, they perk up when there are young ladies they find attractive.

The hotel was amazing! The staff was friendly and helpful with all our questions. Location was great and it was easy to walk to restaurants, shopping and to the beach. Don't let the busy street fool you, because when you enter the hotel, it is a small paradise removed from the busy street outside. The breakfast buffet was incredible. Would absolutely stay here again.

This was my second stay at this hotel. Very nice and helpful people work here. I like the location. Even though it is on the main highway in town, it still is quiet. I had a room towards the rear of the property twice. I prefer these and don't mind walking the stairs since there is no elevator.

The room at the hotel was very nice with a great bathroom. It was clean and comfortable and everyday the towels were folded in animal shapes - sometimes it is the little thoughts that make a difference.

the location was great and the service was amazing

nice room, very cool pool area, nice breakfast, service was fine

I’ve stayed here many of times before because it is always clean and well located and quit.

big spacious room, clean, very close to everything

breakfast served was excellent the staff was friendly and helpful. The hotel arranged taxis services for us and helped us with tours. The hotel was walking distance to shops and restaurants.

It’s a great hotel, breakfast is good, location is awesome, the staff was fine too - the reception called a taxi for us which charged few times more than it should though (just be aware)

- What guests loved the most:
-
David
United States of America
-
Danell
United States of America
-
David
United States of America
-
Grant
United Kingdom
-
Janhavi
India
-
Ori
Israel
-
Jeffrey
United States of America
-
Dan
Israel
-
Cynthia
United States of America
-
Hambardzum
Armenia
Categories:
Stay in the heart of Playa del Carmen
Located in Playa del Carmen in the Quintana Roo Region, 350 feet from Quinta Avenida and 650 feet from the beach. HM Playa del Carmen features an outdoor pool and terrace. Guests can enjoy the on-site snack bar.
All rooms are equipped with a flat-screen TV. Every room comes with a private bathroom fitted with a shower.
There are shops at the property.
The hotel also offers car hire. ADO International Bus Station is 0.6 mi from HM Playa del Carmen, while Playa del Carmen Maritime Terminal is 0.7 mi from the property. Cozumel International Airport is 12 mi away.
This is our guests' favorite part of Playa del Carmen, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Playa del Carmen Beach
7.5 Good beach1,550 feet from propertyPlayacar Beach
7.9 Good beach3,950 feet from property
- Hello, at what time is the breakfast served? Kind regards.Good morning, We would like inform you that the breakfast time is: From 7 until 11.Answered on 11 January 2021
Restaurant
Food: International
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Sun deck
- Terrace
- Refrigerator
- Clothes rack
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Water sports facilities on siteAdditional charge
- SnorkelingAdditional chargeOff-site
- Horseback ridingAdditional chargeOff-site
- DivingAdditional chargeOff-site
- CanoeingAdditional chargeOff-site
- FishingAdditional chargeOff-site
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Snack bar
- Bar
- Restaurant
- Public transit ticketsAdditional charge
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fire extinguishers
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Wake-up service
- Tile/Marble floor
- Soundproof
- Car rental
- Laptop safe
- Soundproof rooms
- Fan
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
- German
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 7 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
HM Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about HM Playa del Carmen
-
Check-in at HM Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.
-
Room options at HM Playa del Carmen include:
- Twin/Double
- Suite
- Double
-
HM Playa del Carmen has 1 restaurant:
- Restaurant
-
Guests staying at HM Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Buffet
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
The prices at HM Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
HM Playa del Carmen is 1,800 feet from the center of Playa del Carmen.
-
The nearest beach is 1,150 feet from HM Playa del Carmen.
-
HM Playa del Carmen offers the following activities/services (charges may apply):
- Fitness center
- Snorkeling
- Diving
- Fishing
- Canoeing
- Bike tours
- Water sports facilities on site
- Bicycle rental
- Tour or class about local culture
- Horseback riding
- Walking tours
- Happy hour
- Swimming pool