Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel
Av. Constituyentes Entre Av.10 y Av.15 Colonia Centro, 77720 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.5/10! (score from 1149 reviews)
Real guests • Real stays • Real opinions
Huge spacious room, very clean - with all the usual amenities one expects at Holiday Inn Express. Location is great for access to the main shopping street or the beach - everything is within 5-10 minute walk. You can enjoy the nightlife and walk back to the room without needing a taxi. Lots of restaurants and Oxxo / 7-11s nearby.

Great location if you want to explore anything around (Cozumel, Chichen Itza, Tulum). Very nice rooftop which is a great break from the action in the streets around. The room is large and clean, breakfast enough to get a good start for a long day out.

The breakfast was delicious. The staff supper friendly and professional. Room was comfortable and they offer complementary water and coffee/tea. Very close to 5 avenue and the beach.

Very close to subway and a pizza place. Also make cannolis. Cross the street and there is a casa de cambio. And a drug store. Good breakfast. It will keep you going for several hours. Not far away are many stores and restaurants. Within walking distance of the ADO bus station. Like 12 blocks ( if you pack light). We took excursions. Their kiosks or desks are close by as well on 10th avenue. Ferry is close to the ADO.

Room was super comfortable & Location is perfect

Nice hotel to stay in, close to 5th Ave, but without noise

Very comfortable bed and loads of room. The shower was amazing and the Aircon was perfect after a day exploring. The roof top swimming pool was very refreshing.

Breakfast staff were great. Actually, all staff were great. Doing the absolute best they could to accommodate everyone and keep us safe.

Location, near Quinta Avenida. Breakfast was unlimited and varied enough for a couple of days. Room was good and clean and everyone was kind.

The hotel was very clean, the staff was very helpful and friendly. Great location!

- What guests loved the most:
-
Abhishek
Canada
-
Simon
Germany
-
Joaquin
United States of America
-
Kenneth
United States of America
-
Regina
El Salvador
-
Nataliya
United States of America
-
Joanne
United Kingdom
-
Michael
United States of America
-
Andres
Colombia
-
Lucy
United States of America
Categories:
At the hotel, each room includes a desk and a flat-screen TV. Rooms are complete with a private bathroom, while some units also offer a balcony. All rooms will provide guests with a microwave and mini-bar.
Continental breakfast option is available daily at the accommodations.
Guests can make use of the business center to work or head for a sightseeing trip organized by the tour desk. Languages spoken at the reception include English and Spanish.
ADO International Bus Station is 1.4 mi from Holiday Inn Express & Suites - Playa del Carmen, while Playa del Carmen Maritime Terminal is 1.7 mi from the property. Cozumel International Airport is 21 mi away.
This is our guests' favorite part of Playa del Carmen, according to independent reviews.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel has been welcoming Booking.com guests since Oct 10, 2018Hotel chain/brand: Holiday Inn Express

- Is there a refrigerator?yes is a mini fridgeAnswered on 27 September 2019
- Buenas tardes, ya que viajo con un bebé quisiera saber qué tipo de desayuno sirven, tienen diferentes opciones? Graciasofrecemos: cereales, fruta, pan dulce, pan de caja, huevo, chilaquiles, frijoles refritos, un platillo que varia diario.Answered on 7 July 2021
- Tienen parking en el hotel?si contamos con parkingAnswered on 18 August 2021
- Las camas son queen o full porque dice queen pero luego dice full.habitaciones con una cama son king y de dos camas son queenAnswered on 1 April 2022
- Is the fitness center open?yes. 5am to 11 pmAnswered on 13 February 2021
- Still looking?
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 6.5 ft)
- Outdoor furniture
- Coffee machine
- Microwave
- Socket near the bed
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Parking garage
- Accessible parking
- Invoice provided
- Baggage storage
- Tour desk
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Grocery deliveriesAdditional charge
- Shared lounge/TV area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Soundproof
- Laptop safe
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Visual aids (Braille)
- Lowered sink
- Wheelchair accessible
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
- Fitness
- Beach umbrellas
- Beach chairs/Loungers
- English
- Spanish
- French
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cash is not accepted
Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Please inform Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel
-
Room options at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel include:
- Double
- Twin/Double
- Suite
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel offers the following activities/services (charges may apply):
- Swimming pool
- Fitness
-
Check-in at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.
-
The prices at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
The nearest beach is 2,950 feet from Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel.
-
Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel is 1,650 feet from the center of Playa del Carmen.
-
Guests staying at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- Buffet