City view
Outdoor swimming pool
Free WiFi
Balcony
Free parking
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping

Located in Playa del Carmen, Holiday Inn Express & Suites - Playa del Carmen has an outdoor swimming pool, fitness center and free WiFi. The property is close to several noted attractions, around less than 0.6 mi from Kool Beach Club and around a 2-minute walk from Quinta Alegria Shopping Mall. The property is on downtown.

At the hotel, each room includes a desk and a flat-screen TV. Rooms are complete with a private bathroom, while some units also offer a balcony. All rooms will provide guests with a microwave and mini-bar.

Continental breakfast option is available daily at the accommodations.

Guests can make use of the business center to work or head for a sightseeing trip organized by the tour desk. Languages spoken at the reception include English and Spanish.

ADO International Bus Station is 1.4 mi from Holiday Inn Express & Suites - Playa del Carmen, while Playa del Carmen Maritime Terminal is 1.7 mi from the property. Cozumel International Airport is 21 mi away.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel has been welcoming Booking.com guests since Oct 10, 2018
Hotel chain/brand:
Holiday Inn Express

Property Highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
or
2 twin beds
1 king bed
and
1 sofa bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a refrigerator?
    yes is a mini fridge
    Answered on 27 September 2019
  • Buenas tardes, ya que viajo con un bebé quisiera saber qué tipo de desayuno sirven, tienen diferentes opciones? Gracias
    ofrecemos: cereales, fruta, pan dulce, pan de caja, huevo, chilaquiles, frijoles refritos, un platillo que varia diario.
    Answered on 7 July 2021
  • Tienen parking en el hotel?
    si contamos con parking
    Answered on 18 August 2021
  • Las camas son queen o full porque dice queen pero luego dice full.
    habitaciones con una cama son king y de dos camas son queen
    Answered on 1 April 2022
  • Is the fitness center open?
    yes. 5am to 11 pm
    Answered on 13 February 2021
  • Still looking?
Hotel area info *
Amenities of Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel
Great facilities! Review score, 9
Most popular amenities
Outdoor swimming pool
Free WiFi
Free parking
Family rooms
Non-smoking rooms
Facilities for disabled guests
24-hour front desk
Air conditioning
Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Microwave
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Soundproof
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Visual aids (Braille)
  • Lowered sink
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • English
  • Spanish
  • French
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Please inform Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel

  • Room options at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel include:

    • Double
    • Twin/Double
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel offers the following activities/services (charges may apply):

    • Swimming pool
    • Fitness

  • Check-in at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 2,950 feet from Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel.

  • Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel is 1,650 feet from the center of Playa del Carmen.

  • Guests staying at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Buffet