Name: Holiday Inn Cancun Arenas
Address: Boulevard Kukulcan Km 2.5, Zona Hotelera, 77500 Cancún, Mexico, Boulevard Kukulcan Km 2.5, Zona Hotelera, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $130 per night (We Price Match)
Rating: 6.2

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (51)

Holiday Inn Cancun Arenas

Boulevard Kukulcan Km 2.5, Zona Hotelera, 77500 Cancún, Mexico – Show map

Traveler photo of Cancún by Wendy

Australia · June 5, 2016

Loved the room and free entrrtainment. Right on beach will definitely stay here again.

Lorraine, United Kingdom

Great, clean, spacious room with balcony to the sea, comfortable beds and clean bathrooms. Tasty breakfast buffet. Small but calmed beach. Friendly staff. Close to downtown if you're interested on knowing the real town and not only the hotel zone.

Deutr, Austria

Overall it was clean. The guy at the front door calling taxis was really helpful and friendly.

Jennifer, United States of America

Beautiful oceanfront room with balcony close to ferry to Isla Mujeres.

Jan, Canada

Staff really rode, it seems that every one is just interested in money (Tips) I stayed one night, the room was okay... the safe in the room was broke and no towels were provided. My reservation was for 4 nights and I only spend I single night. At the moment of me leaving the facility, which was 3 night early the girl at the desk... didn't ask the reason she looked at the other worker and she gave me my pass out... I will not recommend any one to stay in this place. It is so sad that owners have no idea what is going on. Of course I didn't get a refund... why would I right!!!

Sandra, United States of America

The food at the restaurant/buffet was excellent!

Evalia, United States of America

I liked my view and the easy access to the beach. They had nighty activities and there were canons available free of charge.

Eryka, United States of America

The only 2 staff members that were great where Sergio and Consuela

Guy, United Kingdom

Nothing ! They give a room for a diseable people ! Shower not work ! For a 400 USD a night !! Very bad staff don't know how to work I the front desk ! They even can give a receipt !! Very bad very old !!

Javier, Peru

We didn't like anything about the hotel or our experience there. The beach was filled with trash. It was awful! We will never go back.

Martin, Mexico

Steps from the beach, in Cancun's Hotel Zone, surrounded by gardens, nightclubs and restaurants, this hotel offers enjoyable facilities including 3 on-site restaurants and free wireless internet access.

Holiday Inn Cancun Arenas features an outdoor pool with daily activities and nightly entertainment. Guests can relax with a drink from the poolside snack bar or work out in the fitness center. After a day spent at the beach, visitors can relax on their private balcony or terrace.

Guests at the Cancun Arenas Holiday Inn will appreciate a variety of restaurant options ranging from casual to fine dining. Arenas buffet-style restaurant is open for breakfast, lunch and dinner. Visitors can choose from beachfront dinning in Ocean Grill Tequila or upscale Italian cuisine in Diletto.

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Holiday Inn Cancun Arenas has been welcoming Booking.com guests since Sept 24, 2009
Hotel Chain : Holiday Inn Hotels & Resorts

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Most Popular Facilities

Beachfront

Free WiFi

Restaurant

Free Parking

Fitness Center

Non-Smoking Rooms

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

Free Parking Available On Site

Activities:

Fitness Center

Game Room

Solarium

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Rooms

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Fits	Room Type
	Double Room with Two Double Beds - Non-Smoking - All Inclusive 2 full beds	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has heating, safe and cable TV. It has a bathroom with bathtub or shower. Room Facilities: Safe, Pay-per-view channels, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Interconnecting room(s) available, Alarm clock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Leisure Room - Non-Smoking 1 king bed	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has heating, safe and cable TV. It has a bathroom with bathtub or shower. Room Facilities: Safe, Pay-per-view channels, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Interconnecting room(s) available, Alarm clock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Standard Room - All Inclusive 1 full bed or 2 twin beds	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has safe and cable TV. It has a bathroom with shower. Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Cable channels, Interconnecting room(s) available Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room with Two Double Beds - Smoking 2 full beds	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has heating, safe and cable TV. It has a bathroom with bathtub or shower. Room Facilities: Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Free toiletries, Bathroom, Cable channels, Interconnecting room(s) available Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Standard Room 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has safe and cable TV. It has a bathroom with shower. Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Cable channels, Interconnecting room(s) available Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room with Two Double Beds - Non-Smoking 1 king bed	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has heating, safe and cable TV. It has a bathroom with bathtub or shower. Room Facilities: Safe, Pay-per-view channels, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Interconnecting room(s) available, Alarm clock Recently booked! Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room - Non-Smoking 1 king bed	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has heating, safe and cable TV. It has a bathroom with bathtub or shower. Room Facilities: Safe, Pay-per-view channels, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Interconnecting room(s) available, Alarm clock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Studio - Non-Smoking 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room offers heating, safety box, seating area, kitchenette and cable TV. It has a bathroom with bath or shower. Room Facilities: Safe, Pay-per-view channels, Telephone, Air conditioning, Hairdryer, Iron, Kitchenette, Balcony, Radio, Desk, Ironing facilities, Sitting area, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Interconnecting room(s) available, Alarm clock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room - Smoking 1 king bed	Show prices
댴 Private bathroom Room Size: 205 ft² This air-conditioned room has heating, safe and cable TV. It has a bathroom with bathtub or shower. Room Facilities: Safe, Pay-per-view channels, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Desk, Ironing facilities, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Interconnecting room(s) available, Alarm clock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

Just booked in Cancún: 18 resorts like Holiday Inn Cancun Arenas were just booked

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51 independent reviews

The staff speaks English

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Area Info – Show map

Closest Landmarks

Cancun Bullfight ring 1.5 miles
AMERIMED Hospital Cancun 1.6 miles
Plaza Las Americas 1.7 miles
Cancun Government Palace 1.7 miles
Cancun Bus Station 1.9 miles
Cristo Rey Church 1.9 miles
Gran Puerto Cancún 2.1 miles
Parque las Palapas 2.1 miles
House of Culture 2.2 miles
Beto Avila Stadium 2.4 miles

Closest Airports

Cancun Airport 9.4 miles
Cozumel Airport 45.3 miles

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Good to Know

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this property

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Or, take a look at these appealing alternatives:

Hotel NYX Cancun has a location score of 8.5

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The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

눱

Wonderful: 9+

9
Good: 7 – 9

15
Okay: 5 – 7

8
Poor: 3 – 5

13
Very Poor: 1 – 3

6

Cleanliness

6.7
Comfort

6.5
Location

6.4
Facilities

5.9
Staff

6
Value for money

5.8
Free WiFi

7.1

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See all guest reviews for Holiday Inn Cancun Arenas

Newest Reviews for Holiday Inn Cancun Arenas

May 24, 2017

Guy
United Kingdom
2.9

“Holiday NIGHTMARE Inn”
- • Couple
- • King Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
눉Awful hotel the worst I have stayed in . Not what I expected from a major hotel chain . Very noisy , manager is no where to be found . I will never stay at a holiday ever again . Had karaoke night on a tue started at 9pm and finished just before midnight. Beach covered by smelling seaweed . Don't book this hotel
눇The only 2 staff members that were great where Sergio and Consuela
April 1, 2017

Lorraine
United Kingdom
9.6

“Holiday Inn. Well worth the money.”
- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Nothing.
눇Loved the room and free entrrtainment. Right on beach will definitely stay here again.
March 1, 2017

Jan Riddell
Canada
Age group: 55 – 64
7.1

“Beautiful oceanfront room. Hotel was good value compared to other resorts in the hotelzone.”
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 7 nights
눉Location Near the top of the hotel zone so to access restaurants in centro or the rest of the hotel zone usually required a cab. But cabs have a flat rate that is posted so you don't get ripped off. No fridge in room
눇Beautiful oceanfront room with balcony close to ferry to Isla Mujeres.
February 9, 2017

Sandra
United States of America
2.9

“Horrible”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
눉Poor Customer service.
눇Staff really rode, it seems that every one is just interested in money (Tips) I stayed one night, the room was okay... the safe in the room was broke and no towels were provided. My reservation was for 4 nights and I only spend I single night. At the moment of me leaving the facility, which was 3 night early the girl at the desk... didn't ask the reason she looked at the other worker and she gave me my pass out... I will not recommend any one to stay in this place. It is so sad that owners have no idea what is going on. Of course I didn't get a refund... why would I right!!!
September 5, 2016

Aliyah
United States of America
4.6

“Will never return”
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉No one spoke english. The t.v's were in Spanish only. The staff acted like they didn't know anything.
눇The fact that it was on the beach
May 31, 2016

Evalia
United States of America
4.6

“Great food/great restaurant staff. Poor customer service from the front desk staff”
- • Leisure trip
- • Group of friends
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Our room did not have any towels, called the front desk, and had to go down to the front desk myself twice. Every time I was told that they will deliver the towels to my room. One hour later, finally got 2 towels.
눇The food at the restaurant/buffet was excellent!
March 31, 2016

Eryka
United States of America
5.8

“It was fine but will not stay there again”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
눉The house cleaning staff hung up on us a few times when we requested a blanket for the room that they did not put on the bed. When we first got there to check in, not only did it take over an hour, even after booking online, they tried to put us in a room facing the street, although we paid for beach front. We had to come out of pocket an additional amount to get a partial view. The rooms were not cleaned properly and they literally give you one towel knowing there were 5 people staying in a room.
눇I liked my view and the easy access to the beach. They had nighty activities and there were canons available free of charge.
March 2, 2016

DeuTr
Austria
8.8

“At the end of the hotel-strip, but a good hotel overall.”
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
눉Our keycards didn't work and had to be reprogrammed every day. Thin walls between rooms. Some guests were very unpleasant. in our stay one guest took a boombox to the beach and was playing loud music; afterwards he went to the small pier in the beach and proceeded to pee onto the sea. The Hotel's personnel didn't seem to care about his behavior (maybe at this price point is expected?)
눇Great, clean, spacious room with balcony to the sea, comfortable beds and clean bathrooms. Tasty breakfast buffet. Small but calmed beach. Friendly staff. Close to downtown if you're interested on knowing the real town and not only the hotel zone.
February 23, 2016

Rafael
United States of America
10

“we spend some time on the line waiting for the check out”
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
눇The room was very clean
January 6, 2016

Jennifer
United States of America
6.3

“Decent hotel, but wifi doesn't work”
- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
눉No cell service. The wifi was terrible and wouldn't connect. Tried numerous times over two days. The front desk gave me three different wifi codes, none of them worked. Disappointing. When you're paying that much for a hotel, the wifi should at least work.
눇Overall it was clean. The guy at the front door calling taxis was really helpful and friendly.
January 5, 2016

Miguel
Mexico
7.5

“Nice hotel on a limited budget”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
눉Limited parking.
눇Beach access was good.
January 3, 2016

Javier
Peru
2.5

Very Poor
- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 9 nights
- • Submitted from a mobile device
눉Nothing
눇Nothing ! They give a room for a diseable people ! Shower not work ! For a 400 USD a night !! Very bad staff don't know how to work I the front desk ! They even can give a receipt !! Very bad very old !!
December 5, 2015

Martin
Mexico
2.9

Very Poor
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
눉We had to change rooms 4 times. We paid for an ocean view room and the first room we checked into was flooded with water from the restroom. The second room had a very loud sound coming from the AC and the third was not an ocean view. We were so tired when we arrived and couldn't wait to settle in a go right to sleep since we had been traveling. It took us 2 hours to finally get to our permanent room and rest.
눇We didn't like anything about the hotel or our experience there. The beach was filled with trash. It was awful! We will never go back.
November 11, 2015

Maria
United States of America
6.7

“Low price and a little piece of beach”
- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The hotel was understaffed , when I was checking out at noon there was only one person at the front desk and she made a major mistake when she charged me $1,150 instead of $115.00 per night, because she was answering the phone at the same time. I originally was planing to stay two nights but the lack of a real beach made me book only one night.
눇The room was very clean and it was located on a quiet area.
August 30, 2015

Colin
United States of America
4.2

Disappointing
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
눉Better off paying up for something better
눇Nothing

Holiday Inn Cancun Arenas

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5 Reasons to Choose Holiday Inn Cancun Arenas

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Newest Reviews for Holiday Inn Cancun Arenas

Guy

Lorraine

Jan Riddell

Sandra

Aliyah

Evalia

Eryka

DeuTr

Rafael

Jennifer

Miguel

Javier

Martin

Maria

Colin

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