Grand Hyatt Playa del Carmen Resort
1a. Avenida esquina Calle 26, Colonia Centro, 77710 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 518 reviews)
Real guests • Real stays • Real opinions
clean, modern - nice amenities, the pool and poolside service were great. right on downtown and 5th avenue for food/drinks/shopping
Israellocation is outstanding, facility is top notch and absolutely stunning
United States of Americait is beautiful, beach front, lots of restaurants, room was spacious and modern, loved it. friendly bell men.
Canadanice room not crowded, the staff are awesome, good food
United States of Americahow quickly service was provided. The friendliness of the staff. Room service! How preferred guests were treated special.
United States of AmericaLocation, size, decor, cleanliness, staff, food, safety.
ChinaEverything was absolutely exceptional! All the staff go above and beyond. The attention to details is impeccable. The food and drink is top quality. All around, it's a fantastic experience. Planning to return soon!
United States of AmericaCleanliness, staff and excellent location within walking distance to so many restaurants
United States of Americaabsolutely gorgeous, great location, friendly staff
United States of Americathe property is amazing! the views, the staff, great comfy beds. Very spacious!
United States of America
- What guests loved the most:
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David
Israel
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Lynne
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Charlene
Canada
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Steven
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Kylie
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Allison
China
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Ive
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Bharathi
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Christa
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Ana
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Categories:
Experience World-class Service at Grand Hyatt Playa del Carmen Resort
The rooms will provide you with a TV, air conditioning, iPod dock and seating area. Complete with a coffee machine, the dining area also has a dining table. Featuring a bath or shower, private bathroom also comes with a hairdryer. Extras include free WiFi in all rooms and floor-to-ceiling windows featuring amazing views.
At Grand Hyatt Playa del Carmen Resort you will find 2 restaurants serving steak specialties and international cuisine, 3 bars and a fitness center. Unique food and beverage concepts and signature offerings from our restaurants and bars, such as Sushi "n" Raw Seafood Bar and La Cocina, will set the stage for you to enjoy the local flavors of Grand Hyatt Playa del Carmen Resort. Room Service available 24 hours.
Other facilities offered at the property include water sports facilities, meeting facilities, Beauty Salon and a games room. There is also a multi-purpose ballroom plus fifteen meeting rooms and various indoor and outdoor pre-function areas for events.
If you feel like visiting the surroundings, check out the famous shopping, gastronomic and party scenes at La Quinta Avenida. This resort is 34 mi from Cancún International Airporttional Airport.
This is our guests' favorite part of Playa del Carmen, according to independent reviews.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Grand Hyatt Playa del Carmen Resort has been welcoming Booking.com guests since Nov 27, 2014Hotel chain/brand: Grand Hyatt
See what guests loved the most:
- David
Israel“clean, modern - nice amenities, the pool and poolside service were great. right on downtown and 5th avenue for food/drinks/shopping” - Lynne
United States of America“location is outstanding, facility is top notch and absolutely stunning” 
Charlene
Canada“it is beautiful, beach front, lots of restaurants, room was spacious and modern, loved it. friendly bell men.”
StevenUnited States of America“nice room not crowded, the staff are awesome, good food”
KylieUnited States of America“how quickly service was provided. The friendliness of the staff. Room service! How preferred guests were treated special.”
Allison
China“Location, size, decor, cleanliness, staff, food, safety.”
IveUnited States of America“Everything was absolutely exceptional! All the staff go above and beyond. The attention to details is impeccable. The food and drink is top quality. All around, it's a fantastic experience. Planning to return soon!”
BharathiUnited States of America“Cleanliness, staff and excellent location within walking distance to so many restaurants”- CChristaUnited States of America“absolutely gorgeous, great location, friendly staff”
- AnaUnited States of America“the property is amazing! the views, the staff, great comfy beds. Very spacious!”
- Can you add the all inclusive option? How do you get the rate for 2 adults!Yes, you can add the package, send a message or call our reservation team, to have more información.Answered on 10 January 2020
- If I were to stay here and wanted to go too the Xel-Hal park would we have transportation from the hotel too the park provided for us or would I have ..We only provide transportation Airport-Hotel-Airport (with an extra cost). To visit other destinations, you would have to hire your own transportation..Answered on 10 March 2021
- Is this room ocean view or garden view?Greetings from Grand Hyatt Playa del Carmen! Our Swim-Up category has Garden view.Answered on 24 April 2021
- Hello, my son has celiac disease. Do you offer gluten free food in breakfast? (Beside fruit and vegtable) do you serve gluten free bread? Thanks.Thank you for your message, The hotel have options in the breakfast, luch and dinner gluten free. Kind RegardsAnswered on 1 September 2020
- Is it ocean view or garden view?Good Afternoon, Thank you for your message, The Grand Hyatt King Room is a Garden View. Kind RegardsAnswered on 2 July 2020
- Still looking?
- La Cocina
- CuisineCaribbean • Mexican
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free
- Sushi "n" Raw Seafood Bar
- CuisineJapanese • Local • Asian
- Open forDinner • Cocktail hour
- AmbienceFamily-friendly • Modern • Romantic
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Slippers
- Private Bathroom
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Beachfront
- Sun deck
- Balcony
- Terrace
- Garden
- Socket near the bed
- Bicycle rental
- Live music/Performance
- Themed dinnersAdditional charge
- Bike tours
- Temporary art galleries
- Beach
- Evening entertainment
- Kids' clubAdditional charge
- Water sports facilities on siteAdditional charge
- SnorkelingOff-site
- DivingOff-site
- Cycling
- Ping-pong
- Playground
- Game room
- Sitting area
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- 24-hour front desk
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Pet bowls
- Convenience store on site
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Car rental
- Soundproof rooms
- Elevator
- Fan
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Pool/Beach towels
- Beach chairs/Loungers
- Open all year
- Adults only
- Kids' pool
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Public Bath
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cash
Grand Hyatt Playa del Carmen Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
- In-room Nespresso machine and capsules with daily refill
- Tea selection (replenished daily)
- Water in guestrooms
- Access to Fitness facilities (Based on local regulations)
- Access to pool facilities and amenities
- Premium WiFi
- Use of Bicycles/helmet
- Guided bicycle tours (3 times per week)
- Entrance to Tortuguita & Hashtag club and game room
- Daily Resort Activities (certain classes are subject to an upcharge)
- Rotation of on-property entertainment programing and activations
- Access to beach facilities and amenities
- Access to Mosquito Repellent throughout property
The name on the credit card used for the booking should correspond to the guest staying at the property.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Grand Hyatt Playa del Carmen Resort
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The prices at Grand Hyatt Playa del Carmen Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Grand Hyatt Playa del Carmen Resort include:
- Double
- Quad
- Suite
- Triple
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Grand Hyatt Playa del Carmen Resort has 2 restaurants:
- Sushi "n" Raw Seafood Bar
- La Cocina
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Guests staying at Grand Hyatt Playa del Carmen Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Buffet
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Yes, Grand Hyatt Playa del Carmen Resort is popular with guests booking family stays.
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Check-in at Grand Hyatt Playa del Carmen Resort is from 3:00 PM, and check-out is until 12:00 PM.
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Grand Hyatt Playa del Carmen Resort is 2,800 feet from the center of Playa del Carmen.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Playa del Carmen Resort on this page.
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Grand Hyatt Playa del Carmen Resort offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Playground
- Game room
- Snorkeling
- Ping-pong
- Diving
- Beachfront
- Kids' club
- Evening entertainment
- Spa facilities
- Public Bath
- Pedicure
- Locker rooms
- Spa/Wellness packages
- Swimming pool
- Beauty services
- Bike tours
- Spa lounge/Relaxation area
- Live music/Performance
- Body scrub
- Temporary art galleries
- Yoga classes
- Beach
- Bicycle rental
- Themed dinners
- Steam room
- Water sports facilities on site
- Body treatments
- Fitness
- Manicure
- Foot bath
- Body wrap
- Fitness classes
