Resort Grand Hyatt Playa del Carmen Resort
1a. Avenida esquina Calle 26, Colonia Centro, 77710 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.3/10! (score from 685 reviews)
Real guests • Real stays • Real opinions
Our stay with family was really pleasant, the Hotel is really European and comfortable for multiple purposes, we enjoyed nice pool zone, yoga in Cenote Spa was so good with professional trainer and amazing spot for relax, gym is available, and room service food was good. Stuff wearing masks 24h, and the cleaning was excellent. For touristic trip we ordered - I would really recommend Isla Mujeres & diving. (with Justine Laly, fb) I wish we have more activities like that.
UkraineBreakfast was wonderful Food at happy hour needs to be more substantial Love the big patio
United States of AmericaThe pictures do not do this hotel justice. The staff was fabulous. They were not all over you and interrupting your conversation but they were certainly available if you needed anything. The location was great. We were really worried about obnoxious partying people and we were very happy to find that they were definitely not staying at this hotel. The beach in front of the hotel was OK but there’s a better beach right to the left of it. I was worried that there would be a lot of seaweed, there wasn’t. Everything exceeded our expectations. Beautiful view, gorgeous pools and the rooms were beautiful.
United States of AmericaFantastic property & location, the breakfast selection was excellent. Easy check in and check out process too.
CanadaBeautiful pool spacious rooms very well laid out nice views great location of the center of the city only downside is to many children on this visit
United States of AmericaStaff was amazing and resort was very clean and beautiful
United States of AmericaThe staff is very nice and helpful!!! They were also very kind and gave us a welcome card and sweets for our aniversary! They also managed a late checkout which made our stay amazing until the last moment!
BrazilTop notch, high quality everything....from nesspresso coffee in the room, to sick pools.
United States of AmericaLocation was great , our room was spacious and comfortable Beautiful view Great sushi Great breakfast Hotel is beautiful and new
United States of AmericaThe resort is modern, comfortable and beautiful. The location is perfect and the staff make the stay a dream! The gym is very complete and the breakfast with a view unforgettable. I would highly recommend it for a family stay.
Ecuador
Grand Hyatt Playa del Carmen Resort
- What guests loved the most:
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Iryna
Ukraine
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Jacki
United States of America
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Shawna
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Neil
Canada
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Alfred
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Greg
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Juliana
Brazil
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Gabi
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Danny
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Paola
Ecuador
Stay in the heart of Playa del Carmen – Excellent location – show map
One of our top picks in Playa del Carmen. Offering 3 ocean-front outdoor pools and a spa and wellness center with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita’s Beach. The design concept has crafted natural elements, artwork, textures and light.
The rooms will provide you with a TV, air conditioning, iPod dock and seating area. Complete with a coffee machine, the dining area also has a dining table. Featuring a bath or shower, private bathroom also comes with a hairdryer. Extras include free WiFi in all rooms and floor-to-ceiling windows featuring amazing views.
At Grand Hyatt Playa del Carmen Resort you will find 2 restaurants serving steak specialties and international cuisine, 3 bars and a fitness center. Unique food and beverage concepts and signature offerings from our restaurants and bars, such as Sushi "n" Raw Seafood Bar and La Cocina, will set the stage for you to enjoy the local flavors of Grand Hyatt Playa del Carmen Resort. Room Service available 24 hours.
Other facilities offered at the property include water sports facilities, meeting facilities, Beauty Salon and a games room. There is also a multi-purpose ballroom plus fifteen meeting rooms and various indoor and outdoor pre-function areas for events.
If you feel like visiting the surroundings, check out the famous shopping, gastronomic and party scenes at La Quinta Avenida. This resort is 34 mi from Cancún International Airporttional Airport.
This is our guests' favorite part of Playa del Carmen, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
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Good for couples – they rated the facilities 9.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.3!
Want a great night's sleep? This property was highly rated for its very comfy beds.
Breakfast Info
Buffet
Parking Available On Site
Activities:
Fitness center
Game room
Spa
| Sleeps | Room Type | |||
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| Max adults: 3. Max children: 2 |
Partial Oceanview King Room
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Partial Oceanview
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| Max adults: 3. Max children: 2 |
Oceanview King Room
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Oceanview
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Oceanfront
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| Max adults: 3. Max children: 2 |
King Room with Garden View
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Gardenview
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| Max adults: 4. Max children: 3 |
Grand Hyatt - Queen Room with 2 Queen Beds
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| Max adults: 3. Max children: 2 |
Club King Room with Garden View
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| Max adults: 3. Max children: 2 |
Club King Room with Ocean View
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| Max adults: 4. Max children: 3 |
Club Queen Room with Two Queen Beds - Ocean View
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| Max adults: 3. Max children: 2 |
Executive Suite with Plunge Pool
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| Max adults: 3. Max children: 2 |
Hyatt Suite
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| Max adults: 3. Max children: 2 |
Grand Hyatt King Room
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| Max adults: 3. Max children: 2 |
Suite with Plunge Pool
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| Max adults: 3 |
Swim-Up King Room - Adults Only
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| Max adults: 4 |
Swim-Up Queen Room with 2 Queen Beds - Adults Only
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| Max adults: 4. Max children: 3 |
Hyatt Queen Room with 2 Queen Beds
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| Max adults: 3. Max children: 3 |
Club King Room with Partial Ocean View
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| Max adults: 4. Max children: 3 | ||||
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| Max adults: 3. Max children: 2 |
Presidential
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About Grand Hyatt Playa del Carmen Resort
Welcoming Booking.com guests since Nov 27, 2014
We speak your language
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5 reasons to choose Grand Hyatt Playa del Carmen Resort
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Playa del Carmen
The design concept, by acclaimed Mexican architect Sordo Madaleno and the award-winning New York-based Rockwell Group, crafts original and memorable spaces with subtle characteristics that embody the spirit of the destination through natural elements, artwork, textures and light. Inspired by the Cenotes - a unique geological formation typical of the Yucatan Peninsula area that is a surface for pure subterranean water bodies, often connected to extensive deep underwater cave systems - the spa at Grand Hyatt Playa del Carmen Resort is a true highlight. The spectacular architecture resembles the shape of a Cenote, creating the perfect environment in which to enjoy a variety of body and facial treatments and special packages, for the retreat you deserve. You will also enjoy the hotel’s fitness center, where you will be able to use the latest equipment to maintain your exercise routine while traveling. Recently we have been awarded with the AAA 4 Diamond Certification. This award indicates that we have measured up to AAA's excellence standards which include extraordinary services, quality amenities and superior surroundings among others.
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Kool Beach Club0.1 miles
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Quinta Alegria Shopping Mall0.2 miles
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ADO International Bus Station0.7 miles
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Disabled-friendly beach0.8 miles
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Playa del Carmen Maritime Terminal0.8 miles
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Church of Guadalupe1.1 miles
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Rio Secreto5.7 miles
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Isla Pasion Weddings11.2 miles
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Cozumel International Airport12.1 miles
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Cancún International Airport30.9 miles
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RetryLa Cocina
Food: Caribbean, Mexican
Sushi "n" Raw Seafood Bar
Food: Japanese, Local, Asian
Open for: Dinner, Cocktail hour
Resort Facilities at Grand Hyatt Playa del Carmen Resort Great facilities! Review score, 9.1
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Pets
-
Pets are allowed on request. Charges may apply.
Activities
- Live music/Performance
- Cooking class
- Themed dinners Additional charge
- Bike tours
- Movie nights
- Temporary art galleries
- Evening entertainment
- Kids' club Additional charge
- Water sports facilities (on site) Additional charge
- Snorkeling Off-site
- Diving Off-site
- Bowling
- Cycling
- Ping-pong
- Playground
- Game room
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Secure parking
Public parking is possible on site (reservation is needed) and costs $5 per day.
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
- Indoor play area
- Books, DVDs & music for kids
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Pet bowls
- Convenience store (on site)
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Car rental
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
2 swimming pools
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Free! All pools are free of charge
Pool 1 – outdoor
- Pool/Beach towels
- Beach chairs/Loungers
Pool 2 – outdoor
- Open all year
- Adults only
Spa
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Bathhouse
- Hot tub/Jacuzzi Additional charge
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Languages Spoken
- English
- Spanish
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Grand Hyatt Playa del Carmen Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
• In-room Nespresso machine and capsules with daily refill
• Tea selection, replenished daily
• 24h gym access (based on local regulations)
• Daily children’s activities
• Poolside flavored water
• Sunscreen & sunblock provided at the pool area
• Mosquitoes repellent provided in the pool area and guest rooms
• Poolside fruit treats, popsicles and cold facial towels
• Outdoor movie night on Saturdays
• Use of bicycles & helmets
• Guided bicycle tours on Sundays (upon request)
• Discount Kid’s Club access (one hour per kid, per stay at Tortuguita kids club activities change daily which may include cooking class, giant Jenga, Mr. Potato, Chuck O and piñata)
• Daily adult resort classes (changes daily which may include cooking, massage, mixology, dance)
• Daily movies at Hashtag Cinema (upon request)
• Live music selected days
• Premium WiFi
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Grand Hyatt Playa del Carmen Resort
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The following parking options are available to guests staying at Grand Hyatt Playa del Carmen Resort (subject to availability):
- Parking
- On-site parking
- Secure parking
- Parking garage
- Accessible parking
-
Yes, Grand Hyatt Playa del Carmen Resort is popular with guests booking family stays.
-
Grand Hyatt Playa del Carmen Resort offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Cycling
- Playground
- Bowling
- Game room
- Snorkeling
- Ping-pong
- Diving
- Kids' club
- Evening entertainment
- Water sports facilities (on site)
- Bathhouse
- Beauty services
- Manicure
- Pedicure
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Fitness
- Yoga classes
- Fitness classes
- Locker rooms
- Temporary art galleries
- Movie nights
- Bike tours
- Themed dinners
- Cooking class
- Live music/Performance
-
Check-in at Grand Hyatt Playa del Carmen Resort is from 3:00 PM, and check-out is until 12:00 PM.
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Grand Hyatt Playa del Carmen Resort has 2 restaurants:
- Sushi "n" Raw Seafood Bar
- La Cocina
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Room options at Grand Hyatt Playa del Carmen Resort include:
- Double
- Quad
- Suite
- Triple
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Guests staying at Grand Hyatt Playa del Carmen Resort can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).
Breakfast option(s) include:
- Buffet
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The prices at Grand Hyatt Playa del Carmen Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Playa del Carmen Resort on this page.
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Grand Hyatt Playa del Carmen Resort is 2,800 feet from the center of Playa del Carmen.
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From the nearest airport, you can get to Grand Hyatt Playa del Carmen Resort by:
- Car 45min