Stay in the heart of Playa del Carmen Excellent location – show map

Offering 3 ocean-front outdoor pools and a spa and wellness center with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita’s Beach. The design concept has crafted natural elements, artwork, textures and light.

The rooms will provide you with a TV, air conditioning, iPod dock and seating area. Complete with a coffee machine, the dining area also has a dining table. Featuring a bath or shower, private bathroom also comes with a hairdryer. Extras include free WiFi in all rooms and floor-to-ceiling windows featuring amazing views.

At Grand Hyatt Playa del Carmen Resort you will find 2 restaurants serving steak specialties and international cuisine, 3 bars and a fitness center. Unique food and beverage concepts and signature offerings from our restaurants and bars, such as Sushi "n" Raw Seafood Bar and La Cocina, will set the stage for you to enjoy the local flavors of Grand Hyatt Playa del Carmen Resort. Room Service available 24 hours.

Other facilities offered at the property include water sports facilities, meeting facilities, Beauty Salon and a games room. There is also a multi-purpose ballroom plus fifteen meeting rooms and various indoor and outdoor pre-function areas for events.

If you feel like visiting the surroundings, check out the famous shopping, gastronomic and party scenes at La Quinta Avenida. This resort is 34 mi from Cancún International Airporttional Airport.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Grand Hyatt Playa del Carmen Resort has been welcoming Booking.com guests since Nov 27, 2014
Hotel chain/brand: Grand Hyatt

ATM: Need cash? This property has an ATM on site.

Property Highlights

Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.3!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Parking Available On Site

Activities:

Fitness center

Game room

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Grand Hyatt Playa del Carmen Resort

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Playa del Carmen Beach

    7.5 Good beach
    700 feet from property
  • Playacar Beach

    7.9 Good beach
    4,400 feet from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can you add the all inclusive option? How do you get the rate for 2 adults!
    Yes, you can add the package, send a message or call our reservation team, to have more información.
    Answered on January 10, 2020
  • Is this room ocean view or garden view?
    Greetings from Grand Hyatt Playa del Carmen! Our Swim-Up category has Garden view.
    Answered on April 24, 2021
  • Hello, my son has celiac disease. Do you offer gluten free food in breakfast? (Beside fruit and vegtable) do you serve gluten free bread? Thanks.
    Thank you for your message, The hotel have options in the breakfast, luch and dinner gluten free. Kind Regards
    Answered on September 1, 2020
  • Is it ocean view or garden view?
    Good Afternoon, Thank you for your message, The Grand Hyatt King Room is a Garden View. Kind Regards
    Answered on July 2, 2020
  • is there an all inclusive package option?
    Yes, we do have an All Inclusive package available. Just note that for Festive Season (December) is not available.
    Answered on February 23, 2022
  • Still looking?
Area info *
Guests loved walking around the neighborhood!
Excellent location – show map
2 Restaurants On Site

    La Cocina

    Food: Caribbean, Mexican

    Sushi "n" Raw Seafood Bar

    Food: Japanese, Local, Asian

    Open for: Dinner, Cocktail hour

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Resort Facilities at Grand Hyatt Playa del Carmen Resort
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live music/Performance
  • Themed dinners Additional charge
  • Bike tours
  • Temporary art galleries
  • Beach
  • Evening entertainment
  • Kids' club Additional charge
  • Water sports facilities on site Additional charge
  • Snorkeling Off-site
  • Diving Off-site
  • Cycling
  • Ping-pong
  • Playground
  • Game room
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is needed) and costs USD 20 per day.
  • Accessible parking
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Convenience store on site
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoor Free!
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoor Free!
  • Open all year
  • Adults only
Spa
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • <