Resort Grand Hyatt Playa del Carmen Resort
Beachfront · Private Beach. Property is on or next to a beach and has a private beach. Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.
1a. Avenida esquina Calle 26, Colonia Centro, 77710 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.4/10! (score from 705 reviews)
Real guests • Real stays • Real opinions
*8.3* Kool Beach Club: only 3 minutes away! (750 feet by foot)
Fantastic property & location, the breakfast selection was excellent. Easy check in and check out process too.
CanadaBeautiful pool spacious rooms very well laid out nice views great location of the center of the city only downside is to many children on this visit
United States of AmericaStaff was amazing and resort was very clean and beautiful
United States of AmericaThe staff is very nice and helpful!!! They were also very kind and gave us a welcome card and sweets for our aniversary! They also managed a late checkout which made our stay amazing until the last moment!
BrazilTop notch, high quality everything....from nesspresso coffee in the room, to sick pools.
United States of AmericaLocation was great , our room was spacious and comfortable Beautiful view Great sushi Great breakfast Hotel is beautiful and new
United States of AmericaThe resort is modern, comfortable and beautiful. The location is perfect and the staff make the stay a dream! The gym is very complete and the breakfast with a view unforgettable. I would highly recommend it for a family stay.
EcuadorAwesome pools, everything is new, great view of the beach
IsraelThe staff is really nice and friendly. The pool is big and clean, the room was very big and clean . The breakfast is really good and the restaurant in the hotel was highly recommended
IsraelOutstanding property and location. Everything was spotless, room was big and comfortable. Food was great, incredible breakfast
United States of America
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Grand Hyatt Playa del Carmen Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Neil
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Alfred
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Greg
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Juliana
Brazil
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Gabi
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Danny
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Paola
Ecuador
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Matan
Israel
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Mor
Israel
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Wade
United States of America
Stay in the heart of Playa del Carmen – Excellent location – show map
One of our top picks in Playa del Carmen.Offering 3 ocean-front outdoor pools and a spa and wellness center with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita’s Beach. The design concept has crafted natural elements, artwork, textures and light.
The rooms will provide you with a TV, air conditioning, iPod dock and seating area. Complete with a coffee machine, the dining area also has a dining table. Featuring a bath or shower, private bathroom also comes with a hairdryer. Extras include free WiFi in all rooms and floor-to-ceiling windows featuring amazing views.
At Grand Hyatt Playa del Carmen Resort you will find 2 restaurants serving steak specialties and international cuisine, 3 bars and a fitness center. Unique food and beverage concepts and signature offerings from our restaurants and bars, such as The Grill at 1 26 and La Cocina, will set the stage for you to enjoy the local flavors of Grand Hyatt Playa del Carmen Resort. Room Service available 24 hours.
Other facilities offered at the property include water sports facilities, meeting facilities, Beauty Salon and a games room. There is also a multi-purpose ballroom plus fifteen meeting rooms and various indoor and outdoor pre-function areas for events.
If you feel like visiting the surroundings, check out the famous shopping, gastronomic and party scenes at La Quinta Avenida. This resort is 34 mi from Cancún International Airporttional Airport.
This is our guests' favorite part of Playa del Carmen, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Bookers love...
“pool area”
17 related reviews
“breakfast buffet”
12 related reviews
“amazing hotel”
12 related reviews
Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.4!
Want a great night's sleep? This property was highly rated for its very comfy beds.
Breakfast Info
Buffet
Good Coffee!
Private Parking Available On Site
Activities:
Fitness center
Game room
Spa
| Sleeps | Room Type | |||
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| Max adults: 3. Max children: 2 |
Partial Oceanview King Room
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Partial Oceanview
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| Max adults: 3. Max children: 2 |
Oceanview King Room
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Oceanview
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Oceanfront
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| Max adults: 3. Max children: 2 |
King Room with Garden View
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Gardenview
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| Max adults: 4. Max children: 3 |
Grand Hyatt - Queen Room with 2 Queen Beds
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| Max adults: 3 |
Club King Room with Garden View
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| Max adults: 3. Max children: 2 |
Club King Room with Ocean View
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| Max adults: 4. Max children: 3 |
Club Queen Room with Two Queen Beds - Ocean View
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| Max adults: 3. Max children: 2 |
Executive Suite with Plunge Pool
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| Max adults: 3. Max children: 2 |
Hyatt Suite
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| Max adults: 3. Max children: 2 |
Grand Hyatt King Room
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| Max adults: 3. Max children: 2 |
Suite with Plunge Pool
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| Max adults: 3 |
Swim-Up King Room - Adults Only
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| Max adults: 4 |
Swim-Up Queen Room with 2 Queen Beds - Adults Only
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| Max adults: 4 |
Hyatt Queen Room with 2 Queen Beds
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| Max adults: 1 |
Club King Room with Partial Ocean View
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| Max adults: 4. Max children: 3 | ||||
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| Max adults: 3. Max children: 2 |
Presidential
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5 reasons to choose Grand Hyatt Playa del Carmen Resort
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Playa del Carmen
The design concept, by acclaimed Mexican architect Sordo Madaleno and the award-winning New York-based Rockwell Group, crafts original and memorable spaces with subtle characteristics that embody the spirit of the destination through natural elements, artwork, textures and light. Inspired by the Cenotes - a unique geological formation typical of the Yucatan Peninsula area that is a surface for pure subterranean water bodies, often connected to extensive deep underwater cave systems - the spa at Grand Hyatt Playa del Carmen Resort is a true highlight. The spectacular architecture resembles the shape of a Cenote, creating the perfect environment in which to enjoy a variety of body and facial treatments and special packages, for the retreat you deserve. You will also enjoy the hotel’s fitness center, where you will be able to use the latest equipment to maintain your exercise routine while traveling. Recently we have been awarded with the AAA 4 Diamond Certification. This award indicates that we have measured up to AAA's excellence standards which include extraordinary services, quality amenities and superior surroundings among others.
What's nearby *
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Kool Beach Club0.1 miles
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Quinta Alegria Shopping Mall0.2 miles
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ADO International Bus Station0.7 miles
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Disabled-friendly beach0.8 miles
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Playa del Carmen Maritime Terminal0.8 miles
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Church of Guadalupe1.1 miles
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Rio Secreto5.7 miles
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Isla Pasion Weddings11.2 miles
Beaches in the Neighborhood
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Playa del Carmen Beach White sand700 feetSwimming, Food & Drink, Water Sports
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Playacar Beach4,400 feet
Closest Airports *
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Cozumel International Airport12.1 miles
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Cancún International Airport30.9 miles
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RetryLa Cocina
Food: Caribbean, Mexican
The Grill at 1 26
Food: Seafood, International, Grill/BBQ
Resort Facilities at Grand Hyatt Playa del Carmen Resort Great facilities! Review score, 9.1
Most popular amenities
Outdoors
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
Pets
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Pets are not allowed.
Activities
- Themed dinners Additional charge
- Temporary art galleries
- Beach
- Kids' club Additional charge
- Water sports facilities (on site) Additional charge
- Bikes available (free)
- Bicycle rental (additional charge)
- Playground
- Game room
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Accessibility
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Parking
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Private parking is available on site (reservation is not needed) and charges apply.
- Accessible parking
- Parking garage
- Secure parking
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Bathhouse
- Outdoor pool (year-round)
- Outdoor pool
- Hot tub/Jacuzzi Additional charge
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
- Indoor play area
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Convenience store (on site)
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Car rental
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Newspapers
- Room service
Languages Spoken
- English
- Spanish
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Grand Hyatt Playa del Carmen Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Children from 6 to 12 years are charged USD 55 per night plus taxes upon arrival when using existing beds on All inclusive plan.
Credit Card guarantee must be presented at check-in.
RESORT FEE includes:
· 2 Bottles water in room, replenished daily
· In-room Nespresso Machine and capsules with daily refill
· Tea selection, replenished daily
· Daily Newspaper (local and USA Today)
· Glass of Sparkling wine upon arrival
· 24 hours gym access
· Daily children’s activities
· Pool-side Flavored water and sunscreen provided at Pool Area
· Mosquitoes repellent provided in pool area and guestrooms
· Pool-side fruit treats, popsicles and cold facial towels
· Use of bicycles/helmets-bi-weekly guided bicycle tours (*)
· Discount Kid’s Club access (One hour per kid, per stay at Tortuguita kids club activities change daily which may include cooking class, giant Jenga, Mr. Potato, Chuck O, and piñata)
· Daily adult resort classes (changes daily which may include cooking, massage, mixology, dance)
· Daily movies at Hashtag Cinema (film changes daily).
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
