Hotel Hyatt Regency Mexico City

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Campos Eliseos, Numero 204 Colonia Polanco, 11560 Mexico City, Mexico – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 670 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
670 reviews

Location was great, staff very helpful and friendly. Beautiful property and views from 39th floor. 40th floor lounge was wonderful.

Mary United States of America

Loved the room, Yoshimi sushi and the pool and gym was really nice.

Candice Mexico

We really like this Hyatt. In front of the park, around the corner from lots of restaurants . On-site lobby restaurant is great. Rooms clean and with great city views. The rooms are perfect for 3.

Justin Mexico

The concierge saved the day for me. I couldn't have been more impressed and thankful.

Shane United States of America

Great place ! Nice location ! Great room ! Nice facilities !!

Moises El Salvador

This Hyatt has the perfect location for the city of mexico, the staff es super nice, extremely nice. Rooms are big enough and very confortable

Ariel United States of America

The service and accommodation were outstanding and the location is fantastic. I look forward to visiting again in the future.

Bonnie United States of America

Everyone was very nice, the room was very nice and the food was excellent. Extremely clean as well and they are managing COVID very well. I feel I will stay only here when I travel to Mexico City again. Wonderful experience

James United States of America

Almost every time I travel to MX City I stay here. It’s a little more expensive but totally worth it. The staff is extremely helpful and polite, the area is super safe during the day and at night. Rooms are a good size with nice views and always clean!

Nancy United States of America

Excellent location. Comfortable bed. We originally chose a renovated room but it did not have a bathtub (just a shower) so we chose the unrenovated room that had a tub. It was lovely.

Barbara Canada
9.0
Wonderful
670 reviews
  • What guests loved the most:
  • “Location was great, staff very helpful and friendly. Beautiful property and views from 39th floor. 40th floor lounge was wonderful.”
    Mary Mary United States of America United States of America
  • “Loved the room, Yoshimi sushi and the pool and gym was really nice.”
    Candice Candice Mexico Mexico
  • “We really like this Hyatt. In front of the park, around the corner from lots of restaurants . On-site lobby restaurant is great. Rooms clean and with great city views. The rooms are perfect for 3.”
    Justin Justin Mexico Mexico
  • “The concierge saved the day for me. I couldn't have been more impressed and thankful.”
    Shane Shane United States of America United States of America
  • “Great place ! Nice location ! Great room ! Nice facilities !!”
    Moises Moises El Salvador El Salvador
  • “This Hyatt has the perfect location for the city of mexico, the staff es super nice, extremely nice. Rooms are big enough and very confortable”
    Ariel Ariel United States of America United States of America
  • “The service and accommodation were outstanding and the location is fantastic. I look forward to visiting again in the future.”
    Bonnie Bonnie United States of America United States of America
  • “Everyone was very nice, the room was very nice and the food was excellent. Extremely clean as well and they are managing COVID very well.”
    James James United States of America United States of America
  • “Almost every time I travel to MX City I stay here. It’s a little more expensive but totally worth it. The staff is extremely helpful and polite, the area is super safe during the day and at night.”
    Nancy Nancy United States of America United States of America
  • “Excellent location. Comfortable bed. We originally chose a renovated room but it did not have a bathtub (just a shower) so we chose the unrenovated room that had a tub. It was lovely.”
    Barbara Barbara Canada Canada

Categories:

  • Staff9.1
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.2
  • Location9.5
  • Free WiFi8.3

Get the celebrity treatment with world-class service at Hyatt Regency Mexico City

Located next to Chapultepec Park in the stylish Polanco neighborhood, Hyatt Regency Mexico City provides elegant modern rooms, 3 on-site restaurants and 2 bars. There's also a business center.

Each air-conditioned room has smart contemporary décor and views of the city or park. Rooms have cable TV and a coffee maker. Bathrooms include a hairdryer, bathrobes and toiletries. Wi-Fi connection is free of charge in the rooms and at public areas.

The hotel’s Rulfo Paraje Latino serves the best of the Latin-American cuisine. Teppan Grill offers Teppanyaki-style grilled meat and seafood, and the sophisticated Yoshimi Japanese restaurant includes a peaceful Zen garden. Check out the Amado traditional Bakery and Mexican sweet shop.

Hyatt Regency Mexico City is located next to the National Auditorium and Auditorio Metro Station. The National Anthropology Museum, Chapultepec Lake and the exclusive Presidente Masaryk Avenue are within a 10-minute walk.

This is our guests' favorite part of Mexico City, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

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Located in the best-rated area in Mexico City, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1890 lists

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Parking
very good Fitness Center
Pet friendly
Bar

ATM: Need cash? This property has an ATM on site.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Hyatt Regency Mexico City?

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Approximate prices for a 1-night stay
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Sleeps Room Type Price
Max adults: 3. Max children: 2
Club King
  • 1 king bed
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Max adults: 3. Max children: 2
Club Twin
  • 2 twin beds
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Max adults: 3. Max children: 2
King Room
  • 1 king bed
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Max adults: 3. Max children: 3
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Max adults: 3. Max children: 2
Superior Suite
  • 1 king bed
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Max adults: 3. Max children: 2
Twin Room
  • 2 twin beds
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Just booked in Mexico City 1 property like Hyatt Regency Mexico City was just booked in the last 15 minutes

4 reasons to choose Hyatt Regency Mexico City

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.0
Wonderful
 · 670 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.2
  • Location9.5
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Mary United States of America

    “Location was great, staff very helpful and friendly. Beautiful property and views from 39th floor. 40th floor lounge was wonderful. ”

  • Candice Mexico

    “Loved the room, Yoshimi sushi and the pool and gym was really nice.”

  • Justin Mexico

    “We really like this Hyatt. In front of the park, around the corner from lots of restaurants . On-site lobby restaurant is great. Rooms clean and with great city views. The rooms are perfect for 3. ”

  • Shane United States of America

    “The concierge saved the day for me. I couldn't have been more impressed and thankful.”

  • Moises El Salvador

    “Great place ! Nice location ! Great room ! Nice facilities !!”

  • Ariel United States of America

    “This Hyatt has the perfect location for the city of mexico, the staff es super nice, extremely nice. Rooms are big enough and very confortable”

  • Bonnie United States of America

    “The service and accommodation were outstanding and the location is fantastic. I look forward to visiting again in the future. ”

  • James United States of America

    “Everyone was very nice, the room was very nice and the food was excellent. Extremely clean as well and they are managing COVID very well. I feel I will stay only here when I travel to Mexico City again. Wonderful experience”

  • Nancy United States of America

    “Almost every time I travel to MX City I stay here. It’s a little more expensive but totally worth it. The staff is extremely helpful and polite, the area is super safe during the day and at night. Rooms are a good size with nice views and always clean! ”

  • Barbara Canada

    “Excellent location. Comfortable bed. We originally chose a renovated room but it did not have a bathtub (just a shower) so we chose the unrenovated room that had a tub. It was lovely.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hyatt Regency Mexico City

Welcoming Booking.com guests since Aug 27, 2008

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hi, Are Pool and spa open?

    Good afternoon. It is a pleasure to assist you at Hyatt Regency Mexico City. I would like to confirm that our Spa and Gym are already open and the schedule is: GYM AREA: 06:00 AM to 22:00 PM. POOL AND SPA AREA: 07:00 AM to 21:00 PM.

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    Answered on May 17, 2021
  • The king bed garden view room has the separate tub and shower as the king bed club access room?

    Dear guest. Both rooms have the same size, the only thing that changes is the floor, the view, and the benefits. Have an excellent day.

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    Asked about: King Room with Garden View • Answered on August 19, 2021
  • Greetings... traveling to Mexico City in February 2021. Looking forward to stay at the Palanco Hyatt. Would like to play 2 days of golf while visiting. Are you able to book a tee time for guest play at one of the golf courses in Mexico City?

    Dear guest. Thank you for choosing Hyatt Regency Mexico City! Please contact our concierge department in order to follow up your request. Kind regards.

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    Answered on September 28, 2020
  • is there a pool

    Dear Guest, Yes we have a pool in our fitness center located in the 3er floor

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    Answered on January 11, 2020
  • Hi, is the gym and spa open at the moment? Looking at making a reservation for next week.

    Dear guest. Thank you for choosing Hyatt Regency Mexico City! Please contact our property 2 days prior to your arrival to receive more information and details about the governmental restrictions on gym and spa services.

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    Answered on April 6, 2021
  • Are there refrigerators and coffee pots in each room?

    Dea Guest, Each room has a coffee pot and a minibar.

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    Answered on July 1, 2021
  • Does your hotel offer travelers on-site covid19 testing?

    The hotel can help guests recommending testing locations, please ask for help in our Concierge desk

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    Answered on February 1, 2021
  • Go you have a gym in the hotel

    we have gym in the hotel, is located in the third floor

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    Answered on April 28, 2021
  • Is free parking on site or near hotel?

    We have parking service on site. Please contact the hotel directly for up to date information on rates.

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    Answered on February 3, 2021
  • Hi what’s the WiFi speed? Do you allow visitors in the room?

    Good morning It is a pleasure to assist you at Hyatt Regency Mexico City. We would like to inform you that the internet speed is of 15 Megabytes and the maximum capacity of people in the room would be of 3 people per room. We remain attentive.

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    Answered on May 3, 2021
  • Hi do you have a steam room and sauna?

    yes, we do. But unfortunately now is closed because of the pandemic.

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    Answered on February 19, 2021
  • Hi, we are 3 adults and I can’t find a offer bases on beds. 2 Twin make fit ?

    if you are 3 people, we recommend to book a room with 1 king bed and we can add an extra bed, this is because of the space in the room, 3 people will be uncomfortable in a rooms with 2 twin beds

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    Asked about: Twin Room with Garden View • Answered on November 18, 2021
  • Can you please arrange for a car to pick me up from the airport I arrive around 11:55pm United airlines arriving from Chicago on the 27th

    Dear guest, We cannot see your reservation, can you please be so kind to contact the hotel directly or e-mail us. The phone number is 55 52838787 or our e-mail address is mexhr.reservations@hyatt.com We remain at your service

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    Answered on August 25, 2021
  • What is The surface of The rooms

    Standard Room, View Room & Club Room 28 sqm / 301 sqft Suite Room 60 sqm / 645 sqft Presidential Suite 188 sqm / 2023 sqft

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    Answered on November 29, 2019
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • National Auditorium
    0.2 miles
  • Lunario
    0.2 miles
  • Centro Cultural del Bosque
    0.3 miles
  • National Museum of Anthropology
    0.4 miles
  • Casa del Lago
    0.5 miles
  • Chapultepec Forest
    0.7 miles
  • Rufino Tamayo Museum
    0.7 miles
  • Chapultepec Attraction Park
    0.8 miles
  • Chapultepec Sports Center
    0.8 miles
  • Palacio de Hierro Shopping Mall
    0.9 miles
Top attractions
  • Chapultepec Castle
    0.9 miles
  • Soumaya Museum
    1.2 miles
  • The Angel of Independence
    1.6 miles
  • Museo de Arte Popular
    3.1 miles
  • Museo de Memoria y Tolerancia
    3.2 miles
  • The Museum of Fine Arts
    3.3 miles
  • Palacio de Correos
    3.5 miles
  • Metropolitan Cathedral of Mexico City
    3.9 miles
  • Murales de Diego Rivera en la Secretaria de Educacion Publica
    4 miles
  • National Palace Mexico
    4 miles
Closest Airports
  • Benito Juarez International Airport
    7.1 miles
  • Lic. Adolfo Lopez Mateos International Airport
    25.1 miles
  • Hermanos Serdán International Airport
    56.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
4 Restaurants On Site

    Rulfo Paraje Latino

    Food: Latin American

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: Buffet

    Amado Pasteleria / Pastry and Coffee Shop

    No additional info available

    Teppan Grill

    Food: Japanese

    Open for: Lunch, Dinner, Cocktail hour

    Menu: À la carte

    Yoshimi

    Food: Japanese

    Open for: Lunch, Dinner, Cocktail hour

    Menu: À la carte

Amenities of Hyatt Regency Mexico City

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Parking
very good Fitness Center
Pet friendly
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
Pets
Pets are allowed. Charges may apply.
Activities
  • Tour or class about local culture Additional charge
  • Themed dinners Off-site Additional charge
  • Walking tours Additional charge
  • Temporary art galleries Additional charge
  • Tennis equipment Additional charge
  • Bicycle rental (additional charge)
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Grocery deliveries Additional charge
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Heated pool
  • Plunge pool
Spa
  • Personal trainer
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Bathhouse
  • Massage Additional charge
  • Spa Additional charge
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese
  • Russian
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hyatt Regency Mexico City takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free
Extra bed by request
$30 per child, per night
4+ years
Extra bed by request
$30 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Hyatt Regency Mexico City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, when booking more than 10 rooms, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hyatt Regency Mexico City

  • Hyatt Regency Mexico City has 5 restaurants:

    • Teppan Grill
    • Teppan Grill
    • Yoshimi
    • Amado Pasteleria / Pastry and Coffee Shop
    • Rulfo Paraje Latino

  • Room options at Hyatt Regency Mexico City include:

    • Triple
    • Suite
    • Twin
    • Double

  • Check-in at Hyatt Regency Mexico City is from 3:00 PM, and check-out is until 1:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hyatt Regency Mexico City offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Bicycle rental (additional charge)
    • Tennis court
    • Golf course (within 2 miles)
    • Solarium
    • Spa lounge/Relaxation area
    • Personal trainer
    • Spa facilities
    • Walking tours
    • Massage chair
    • Temporary art galleries
    • Tennis equipment
    • Tour or class about local culture
    • Spa/Wellness packages
    • Themed dinners
    • Steam room
    • Bathhouse
    • Fitness
    • Foot bath
    • Indoor pool (year-round)

  • The following parking options are available to guests staying at Hyatt Regency Mexico City (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • Guests staying at Hyatt Regency Mexico City can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Buffet

  • Hyatt Regency Mexico City is 3.7 miles from the center of Mexico City.

  • The prices at Hyatt Regency Mexico City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.