The Hyatt Ziva Riviera exceeded or expectations. The facility was well kept, staff was friendly and the food was great.

Jeffrey United States

The food was excellent in every restaurant. Top steaks and a variety of foods. The staff service was excellent. Ricardo in the breakfast buffet room was always attentive and kept us filled with coffee and drinks without asking. The Nespresso cafe was perfect dri KS and ice cream and pastries. Water was always filled in our room al I ng with snacks..just amazing service here. I will definitely recommend and return!!

Sylvia United States

What a amazing place that I ever experienced. Room condition is very good to stay two adults and twins, two years old. Facilities especially bar, restaurants and pool is perfect. Staffs are very kind and well-trained. Hotel, itself has a great comportable atomosphere for family as well as couples who wants relaxing and recharging. (I am writing this review at xxx hotel, all inclusive with 5 stars located in hotel zone and similar price per night even more modernized. But my choice is Hyatt Ziva Reviera.)

Jungchul Germany

The resort was beautiful and convenient - so many pools, restaurants and bars. The staff members were very friendly and helpful. The food was excellent and beautifully presented. Our rooms were lovely and very comfortable. We enjoyed the stretching, Zumba aqua fit classes.

Paula United States

The choice of food throughout the day was excellent. The environment was clean and very welcoming

Lola United Kingdom

The staff are absolutely amazing, everybody is putting in long shifts with a smile on their face. Everyone is genuinely nice, without faking it for the tips. Shoutout to Ana for the amazing omelets for breakfast. There's an army of gardeners, pool boys, bus boys, animators, chefs etc, so you never really have to ask twice for anything. The restaurant options are substantial, we stayed 4 nights and still couldn't try all of it. The facilities are quite nice, a lot of pools, new gym, it's never really crowded and you don't need to fight for spots. Rooms are super clean and spacious with sweet balconies. It's a fantastic place, you can easily spend a week there without the need to move around. There's a daily entertainment program with tequila tastings, dancers, fitness courses, bbq and whatnot. The kids club is absolutely fantastic.

Jordan Switzerland

The highlights are: hospitality. Everyone who works at the hotel, no matter their role, was friendly, polite and attentive. The room is spacious. The spa was amazing too. The installation, the service, the massage. The dishes are interesting and good. The gym was great! Spacious, diverse equipment and modern ones. I would say it is good if you just wanted to stay in the hotel to relax, do the activities they offer and do not want to get inside the water or go out. If you do want to enjoy the beach at your hotel or stay closer to nightlife I would advise the hotels at Cancun and not at Riviera Cancun like this one.

Ana Canada

Location was fantastic. Room size was perfect for 2. Temperature of room was easy to control Breakfast was a great buffet service with a wide selection of hot and cold food. There was so much to eat throughout the day with pop ups throughout the grounds. Staff were always courteous & helpful . Weather was beautiful. It simply was a lovely break.

Omobosola United Kingdom

excellent food and drinks: topnotch cocktails, our kids loved the slides, kids club and activities very spacious and well equipped room

Margaux Belgium

the best hotel, I’ve ever been. everything was perfect. service, cuisine, activities. recommend for 1000%

Anonymous Russia