• Ocean view
  • Garden
  • Outdoor swimming pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning

Experience World-class Service at Hyatt Ziva Riviera Cancun All-Inclusive

Located 15 miles from Cancun, this resort features 9 different swimming pools and a full-service spa. The resort also offers yoga, dance, cooking and fitness classes. Each suite within the Hyatt Ziva Riviera Cancun All-Inclusive includes a mini-bar. An in-room safe and coffee facilities are provided. All spacious suites include a seating area with a flat-screen satellite TV. Live nightly entertainment is available at the indoor theater at Hyatt Ziva Riviera Cancun All-Inclusive. Guests can participate in many activities including basketball, water aerobics and beach volleyball. This resort features 17 different restuarants, bars and lounges serving Italian, Mexican Asian, Seafood and International dishes available. Guests can also find fresh seafood, Pan-Asian and Oriental cuisine.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Hyatt Ziva Riviera Cancun All-Inclusive has been welcoming Booking.com guests since Oct 17, 2008
Hotel chain/brand:
Hyatt Ziva

Property Highlights

Top Location: Highly rated by recent guests (8.1)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, American

Free Private Parking Available On Site

Activities:

Fitness center

Game room

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
and
1 sofa bed
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.4
Location
8.1
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Kristin
    United States of AmericaUnited States of America
    Everything was great. Hope to be back in the next year or two.
  • İlker
    TurkeyTurkey
    Nice and clean property. Sea is not suitable for swimming. All stuff is supportive and smiling. Room service during all day is perfect.
  • Anetrice
    United States of AmericaUnited States of America
    The entire experience was superb!!! Loved every moment!
  • Turea
    United States of AmericaUnited States of America
    The staff was excellent! I cannot stress enough how wonderful the staff was. Everyone was personable, attentive and friendly. The resort was extremely accommodating of my gluten allergy, and there were plenty of options for me to eat. One waiter...
  • Psalms
    United States of AmericaUnited States of America
    Everything was amazing property beautiful rooms beautiful staff kind food was delicious lots of variety drinks a good and strong pools are beautiful and clean the welcome you with cold towels and water
  • Oksana
    United States of AmericaUnited States of America
    Service is very good everywhere, very guest oriented. Root café is very nice addition to a property. Food at the buffet - lots of selection, but not always what i would pick.
  • Jeffrey
    United States of AmericaUnited States of America
    The Hyatt Ziva Riviera exceeded or expectations. The facility was well kept, staff was friendly and the food was great.
  • Sylvia
    United States of AmericaUnited States of America
    The food was excellent in every restaurant. Top steaks and a variety of foods. The staff service was excellent. Ricardo in the breakfast buffet room was always attentive and kept us filled with coffee and drinks without asking. The Nespresso...
  • Jungchul
    GermanyGermany
    What a amazing place that I ever experienced. Room condition is very good to stay two adults and twins, two years old. Facilities especially bar, restaurants and pool is perfect. Staffs are very kind and well-trained. Hotel, itself has a great...
  • Paula
    United States of AmericaUnited States of America
    The resort was beautiful and convenient - so many pools, restaurants and bars. The staff members were very friendly and helpful. The food was excellent and beautifully presented. Our rooms were lovely and very comfortable. We enjoyed the...
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can I use the facilities if I arrive earlier than my check in time?

    Claro, nuestro equipo le notificara si su habitación se encuentra lista, y en caso de lo contrario ellos le ayudaran a resguardar su equipo y notifica..
    Answered on 20 January 2023
  • Hi, traveling here with my 21 months baby. can I have baby sitter service ?

    Greetings from Hyatt Ziva Riviera Cancun; The babysitting service has an additional cost upon arrival, you can check more details with the concierge d..
    Answered on 29 June 2023
  • Hi do you guys have vegan options?

    Greetings from Hyatt Ziva Riviera Cancun; You can find different options in all our restaurants that you will love. We hope to see you soon.
    Answered on 29 June 2023
  • Is there top shelf liquor for all guests?

    Greetings! Hotel has top liquor on bars and restaurants.
    Answered on 25 October 2022
  • Hi there, we are planning to travel with our 8 month old baby I was wondering if the resort provides a crib?

    Yes, our concierge team can help you. Please let us know in the chat and will add the request to your room.
    Answered on 18 March 2022
  • Family gathering - people from various parts of the world - my sister booked for 4 people from Canada I am from UK - my sister to from Trinidad want..

    Dear guest, thank you for choosing Hyatt Ziva Riviera Cancun; unfortunately, our maximum capacity is 4 people per room; In case you are 5 people, you ..
    Answered on 15 July 2023
  • Still looking?

Area info *

Restaurants
11 Restaurants On Site

  • Miyako
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian
  • Rue de Rivoli
    • Cuisine
      French
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
  • Vivace
    • Cuisine
      Italian
    • Open for
      Dinner
  • Ki
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Afthonia
    • Cuisine
      Mediterranean • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • Balik
    • Cuisine
      Caribbean
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • La Parrilla
    • Cuisine
      Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • The Corner
    • Cuisine
      American • Pizza
    • Open for
      Lunch • Dinner
  • Roots
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • Habanero
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
  • Off Court
    • Cuisine
      American
    • Ambience
      Family-friendly

Resort Facilities at Hyatt Ziva Riviera Cancun All-Inclusive
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Sofa bed
Activities
  • Aerobics
  • Live music/Performance
  • Themed dinners
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Karaoke
  • Ping-pong
  • Playground
  • Game room
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
    Spa
    • Kids' pool
    • Locker rooms
    • Fitness classes
    • Yoga classes
    • Fitness
    • Massage chair
    • Full-body massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body treatments
    • Hairstyling
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Waterslide
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Hyatt Ziva Riviera Cancun All-Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Hyatt Ziva Riviera Cancun All-Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please inform Hyatt Ziva Riviera Cancun All-Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hyatt Ziva Riviera Cancun All-Inclusive

    • Guests staying at Hyatt Ziva Riviera Cancun All-Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Continental
      • American

    • The prices at Hyatt Ziva Riviera Cancun All-Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hyatt Ziva Riviera Cancun All-Inclusive offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Playground
      • Game room
      • Ping-pong
      • Karaoke
      • Beachfront
      • Water park
      • Kids' club
      • Evening entertainment
      • Aerobics
      • Themed dinners
      • Beach
      • Locker rooms
      • Beauty services
      • Live music/Performance
      • Swimming pool
      • Facial treatments
      • Makeup services
      • Hair treatments
      • Manicure
      • Pedicure
      • Hairstyling
      • Body treatments
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Full-body massage
      • Massage chair
      • Entertainment staff
      • Fitness
      • Yoga classes
      • Fitness classes

    • Room options at Hyatt Ziva Riviera Cancun All-Inclusive include:

      • Suite

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Riviera Cancun All-Inclusive on this page.

    • Hyatt Ziva Riviera Cancun All-Inclusive is 3.1 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Hyatt Ziva Riviera Cancun All-Inclusive is popular with guests booking family stays.

    • Check-in at Hyatt Ziva Riviera Cancun All-Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Hyatt Ziva Riviera Cancun All-Inclusive has 11 restaurants:

      • Vivace
      • Roots
      • Rue de Rivoli
      • La Parrilla
      • The Corner
      • Habanero
      • Off Court
      • Balik
      • Ki
      • Afthonia
      • Miyako