Hyatt Ziva Riviera Cancun All-Inclusive
Bahia de Petempich SM 12 MZ31 Lote 14-02, 77580 Puerto Morelos, Mexico – Great location - show map
Everything was great. Hope to be back in the next year or two.

- Ocean view
- Garden
- Outdoor swimming pool
- BBQ facilities
- Free WiFi
- Terrace
- Balcony
- Free parking
- Bathtub
- Air conditioning
Experience World-class Service at Hyatt Ziva Riviera Cancun All-Inclusive
Located 15 miles from Cancun, this resort features 9 different swimming pools and a full-service spa. The resort also offers yoga, dance, cooking and fitness classes. Each suite within the Hyatt Ziva Riviera Cancun All-Inclusive includes a mini-bar. An in-room safe and coffee facilities are provided. All spacious suites include a seating area with a flat-screen satellite TV. Live nightly entertainment is available at the indoor theater at Hyatt Ziva Riviera Cancun All-Inclusive. Guests can participate in many activities including basketball, water aerobics and beach volleyball. This resort features 17 different restuarants, bars and lounges serving Italian, Mexican Asian, Seafood and International dishes available. Guests can also find fresh seafood, Pan-Asian and Oriental cuisine.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Hyatt Ziva Riviera Cancun All-Inclusive has been welcoming Booking.com guests since Oct 17, 2008Hotel chain/brand: Hyatt Ziva
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Non-smoking rooms
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast

Categories:
See what guests loved the most:
- Kristin
United States of America
“Everything was great. Hope to be back in the next year or two.” - İlker
Turkey
“Nice and clean property. Sea is not suitable for swimming. All stuff is supportive and smiling. Room service during all day is perfect.” - Anetrice
United States of America
“The entire experience was superb!!! Loved every moment!” - Turea
United States of America
“The staff was excellent! I cannot stress enough how wonderful the staff was. Everyone was personable, attentive and friendly. The resort was extremely accommodating of my gluten allergy, and there were plenty of options for me to eat. One waiter...” - Psalms
United States of America
“Everything was amazing property beautiful rooms beautiful staff kind food was delicious lots of variety drinks a good and strong pools are beautiful and clean the welcome you with cold towels and water” - Oksana
United States of America
“Service is very good everywhere, very guest oriented. Root café is very nice addition to a property. Food at the buffet - lots of selection, but not always what i would pick.” - Jeffrey
United States of America
“The Hyatt Ziva Riviera exceeded or expectations. The facility was well kept, staff was friendly and the food was great.” - Sylvia
United States of America
“The food was excellent in every restaurant. Top steaks and a variety of foods. The staff service was excellent. Ricardo in the breakfast buffet room was always attentive and kept us filled with coffee and drinks without asking. The Nespresso...” - Jungchul
Germany
“What a amazing place that I ever experienced. Room condition is very good to stay two adults and twins, two years old. Facilities especially bar, restaurants and pool is perfect. Staffs are very kind and well-trained. Hotel, itself has a great...” - Paula
United States of America
“The resort was beautiful and convenient - so many pools, restaurants and bars. The staff members were very friendly and helpful. The food was excellent and beautifully presented. Our rooms were lovely and very comfortable. We enjoyed the...”

Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Can I use the facilities if I arrive earlier than my check in time?
Claro, nuestro equipo le notificara si su habitación se encuentra lista, y en caso de lo contrario ellos le ayudaran a resguardar su equipo y notifica..Answered on 20 January 2023Hi, traveling here with my 21 months baby. can I have baby sitter service ?
Greetings from Hyatt Ziva Riviera Cancun; The babysitting service has an additional cost upon arrival, you can check more details with the concierge d..Answered on 29 June 2023Hi do you guys have vegan options?
Greetings from Hyatt Ziva Riviera Cancun; You can find different options in all our restaurants that you will love. We hope to see you soon.Answered on 29 June 2023Is there top shelf liquor for all guests?
Greetings! Hotel has top liquor on bars and restaurants.Answered on 25 October 2022Hi there, we are planning to travel with our 8 month old baby I was wondering if the resort provides a crib?
Yes, our concierge team can help you. Please let us know in the chat and will add the request to your room.Answered on 18 March 2022Family gathering - people from various parts of the world - my sister booked for 4 people from Canada I am from UK - my sister to from Trinidad want..
Dear guest, thank you for choosing Hyatt Ziva Riviera Cancun; unfortunately, our maximum capacity is 4 people per room; In case you are 5 people, you ..Answered on 15 July 2023- Still looking?
Area info *
Restaurants11 Restaurants On Site
- Miyako
- CuisineAsian
- Open forDinner
- AmbienceModern
- Dietary optionsVegetarian
- Rue de Rivoli
- CuisineFrench
- Open forDinner
- AmbienceModern • Romantic
- Vivace
- CuisineItalian
- Open forDinner
- Ki
- CuisineMexican
- Open forDinner
- Afthonia
- CuisineMediterranean • Local • International
- Open forBreakfast • Brunch • Lunch • Dinner
- Balik
- CuisineCaribbean
- Open forBreakfast • Brunch • Lunch • Dinner
- La Parrilla
- CuisineGrill/BBQ
- Open forBreakfast • Brunch • Lunch • Dinner
- The Corner
- CuisineAmerican • Pizza
- Open forLunch • Dinner
- Roots
- CuisineLocal • International
- Open forBreakfast • Brunch • Lunch • Dinner
- Habanero
- CuisineSeafood
- Open forLunch • Dinner
- Off Court
- CuisineAmerican
- AmbienceFamily-friendly
Resort Facilities at Hyatt Ziva Riviera Cancun All-InclusiveGreat facilities! Review score, 8.7
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Non-smoking rooms
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast
- Toilet paper
- Private Bathroom
- Free toiletries
- Hairdryer
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Beachfront
- Sun deck
- BBQ facilities
- Balcony
- Terrace
- Garden
- Refrigerator
- Sofa bed
- Aerobics
- Live music/Performance
- Themed dinners
- Beach
- Water park
- Evening entertainment
- Kids' club
- Entertainment staff
- Karaoke
- Ping-pong
- Playground
- Game room
- Sitting area
- Desk
- Cable channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Car rental
- Laptop safe
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Kids' pool
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Full-body massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body treatments
- Hairstyling
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cash
Hyatt Ziva Riviera Cancun All-Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please inform Hyatt Ziva Riviera Cancun All-Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Hyatt Ziva Riviera Cancun All-Inclusive
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Guests staying at Hyatt Ziva Riviera Cancun All-Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Continental
- American
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The prices at Hyatt Ziva Riviera Cancun All-Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hyatt Ziva Riviera Cancun All-Inclusive offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Playground
- Game room
- Ping-pong
- Karaoke
- Beachfront
- Water park
- Kids' club
- Evening entertainment
- Aerobics
- Themed dinners
- Beach
- Locker rooms
- Beauty services
- Live music/Performance
- Swimming pool
- Facial treatments
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Hairstyling
- Body treatments
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Full-body massage
- Massage chair
- Entertainment staff
- Fitness
- Yoga classes
- Fitness classes
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Room options at Hyatt Ziva Riviera Cancun All-Inclusive include:
- Suite
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Riviera Cancun All-Inclusive on this page.
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Hyatt Ziva Riviera Cancun All-Inclusive is 3.1 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, Hyatt Ziva Riviera Cancun All-Inclusive is popular with guests booking family stays.
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Check-in at Hyatt Ziva Riviera Cancun All-Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Hyatt Ziva Riviera Cancun All-Inclusive has 11 restaurants:
- Vivace
- Roots
- Rue de Rivoli
- La Parrilla
- The Corner
- Habanero
- Off Court
- Balik
- Ki
- Afthonia
- Miyako