Iberostar Quetzal
Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, 77710 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.0/10! (score from 141 reviews)
Real guests • Real stays • Real opinions
I liked the entry foyer, our room was decent it was a “remodeled” room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.

- Ocean view
- Garden
- Outdoor swimming pool
- Free WiFi
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
Experience World-class Service at Iberostar Quetzal
Facing the beachfront, Iberostar Quetzal offers 5-star accommodations in Playa del Carmen and has a garden, restaurant and bar. Located around a 5-minute walk from Playacar Beach, the resort with free WiFi is also 2 miles away from ADO International Bus Station. The resort features an outdoor swimming pool, evening entertainment and a kids' club. At the resort, every room has a desk. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Iberostar Quetzal have a flat-screen TV and air conditioning, and certain rooms also offer a balcony. At the accommodation the rooms are equipped with bed linen and towels. With staff speaking German, English, Spanish and French, non-stop information is available at the reception. Playa del Carmen Maritime Terminal is 2.1 miles from Iberostar Quetzal, while Church of Guadalupe is 5.1 miles from the property. The nearest airport is Cozumel International Airport, 20 miles from the resort.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Iberostar Quetzal has been welcoming Booking.com guests since Jul 14, 2016Hotel chain/brand: Iberostar Hotels & Resorts
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Fitness center
- Non-smoking rooms
- 6 restaurants
- Bar
- Exceptional Breakfast

Categories:
See what guests loved the most:
- Shere
United States of America
“I liked the entry foyer, our room was decent it was a “remodeled” room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.” - Nancy
United States of America
“We loved the pool, beach with lots of seating and umbrellas, the staff was always friendly . The pool bar was one of our favorite spots. we loved the jungle paths with all of the wildlife, very well maintained . The fire show on the beach was...” - Mike
United States of America
“Beach, free programs like yoga, also buffet restaurants” - Kevin
United Kingdom
“We came for a family vacation and did just dad. We enjoyed the ammenuities, the kids club was great for our 4 year old son to join, they even helped him with being more comfortable in the deep pool (with floaties and under supervision). The...” - Karen
United States of America
“all the trees, water and animals! turtles, monkeys, flamingos and peacocks!! Beach was great!! Staff was the best! so friendly and great activities! Food was very good!” - Evi
United States of America
“The hotel was beautifully laid out and decorated. The staff was friendly and accommodating. I would definitely recommend this to friends and family! I loved the jungle feel and the animals on the grounds. The restaurants and buffets were outstanding!” - Tshuler
United States of America
“Great time at this beautiful resort. Reserve the restaurants early. Buffet was also great. Amazing staff. Pool bar was fun. Wife loved the shows at night. Lots of amazing animals wondering around. Made eight dives. Dive staff was top notch.” - Jayne
United Kingdom
“Loved the jungle aspect, it made things feel like there was a distance when the reality everything was close by. The staff were great and friendly and wanted to help even when things went wrong. The resort was incredibly clean.” - Giorgia
Ireland
“great beach and pool area, snacks and drinks provided during the day and amazing quality and variety of food at the buffet for breakfast lunch and dinner. Activities are organised all through day and evening with no pressure to take part, my...” - Donald
Canada
“We enjoyed the buffet for breakfast and dinner everyday of our stay !”
Property questions and answers
Area info *
Restaurants6 Restaurants On Site
- Restaurante mexicano Uxmal
- CuisineMexican
- Open forLunch • Dinner
- La Gondola
- CuisineItalian
- Open forDinner
- La Hacienda
- CuisineMexican • Steakhouse
- Open forLunch • Dinner
- Restaurante Japones Bonsai
- CuisineJapanese
- Open forDinner
- Restaurante Mare Nostrum
- CuisineMediterranean
- Restaurante Buffet
- CuisineInternational
Resort Facilities at Iberostar QuetzalGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Fitness center
- Non-smoking rooms
- 6 restaurants
- Bar
- Exceptional Breakfast
- Toilet paper
- Towels
- Private Bathroom
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Beachfront
- Balcony
- Garden
- Coffee machine
- Clothes rack
- Beach
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Snorkeling
- Diving
- Windsurfing
- Hot tub
- Tennis court
- Sofa
- Sitting area
- Desk
- Flat-screen TV
- Telephone
- TV
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Ele