Hotel
Travel Sustainable property

Ibis Cancun Centro

Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3, 77504 Cancún, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.7
Good
2,670 reviews

it’s small and clean. It has a grocery store and restaurants

Irene United States of America

the location is good if you stay in Cancun city. the vow of the city is nice

Rene United States of America

Nice room and very comfortable bed. Location is great near everything you would need. Travel agency on lobby is very convenient

Velasquez Colombia

Great location reception was very helpful in arranging taxi and pick.

David Belize

Excellent location, close tu bus station, very central and close to Downtown. Got cheaper food close to and also a new mall next to the hotel. Room was clear, the relation btwm price and quality of service is very high. good to stay just sleep and go to Cancun tours. you could find a 7 Eleven just 50 m far away.

Pablo Colombia

The buffet was amazing and the staff were quick to solve any doubt or inconvenience we may have. The staff was also very nice and helped us with any special request.

Karen Mexico

Nice view of the lagoon , reps where very helpful and nice !

Rita United States of America

It's an IBIS, good cheap and without much fuss. Would recommend if you are on a budget or want somewhere to stay a couple of nights. the property is well located and even has some stores nearby if you want to buy some stuff.

Oscar Guatemala

Friendly Staff Central location Nearby cafe, grocery

Ayman Canada

Great value, comfortable bed, reasonably quiet, very helpful staff. Good breakfast, and nice amenities attached or close to the hotel. Very clean and well kept.

Jeff United States of America
7.7
Good
2,670 reviews
  • What guests loved the most:
  • “it’s small and clean. It has a grocery store and restaurants”
    Irene Irene United States of America United States of America
  • “the location is good if you stay in Cancun city. the vow of the city is nice”
    Rene Rene United States of America United States of America
  • “Nice room and very comfortable bed. Location is great near everything you would need. Travel agency on lobby is very convenient”
    Velasquez Velasquez Colombia Colombia
  • “Great location reception was very helpful in arranging taxi and pick.”
    David David Belize Belize
  • “Excellent location, close tu bus station, very central and close to Downtown. Got cheaper food close to and also a new mall next to the hotel.”
    Pablo Pablo Colombia Colombia
  • “The buffet was amazing and the staff were quick to solve any doubt or inconvenience we may have. The staff was also very nice and helped us with any special request.”
    Karen Karen Mexico Mexico
  • “Nice view of the lagoon , reps where very helpful and nice !”
    Rita Rita United States of America United States of America
  • “It's an IBIS, good cheap and without much fuss. Would recommend if you are on a budget or want somewhere to stay a couple of nights.”
    Oscar Oscar Guatemala Guatemala
  • “Friendly Staff Central location Nearby cafe, grocery”
    Ayman Ayman Canada Canada
  • “Great value, comfortable bed, reasonably quiet, very helpful staff. Good breakfast, and nice amenities attached or close to the hotel. Very clean and well kept.”
    Jeff Jeff United States of America United States of America

Categories:

  • Staff8.3
  • Facilities7.5
  • Cleanliness7.9
  • Comfort7.8
  • Value for money7.7
  • Location8.6
  • Free WiFi8.0
City view
Pet friendly
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

Stay in the heart of Cancún – Great location - show map

This hotel is located in Cancún’s commercial district, 10 minutes’ drive from the airport. It offers a 24-hour snack bar, early breakfast and smart rooms with free Wi-Fi and satellite TV.

The air-conditioned rooms at the Ibis Cancún Centro feature parquet floors and modern décor. Each one has a work desk and a private bathroom with a hairdryer.

The restaurant at the Ibis serves traditional Mexican food. The breakfast combines continental and regional elements.

Las Américas Shopping Center is 800 feet from the hotel, and Cancún’s beaches are just 5 minutes’ drive away. Car rental can be arranged at reception.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Ibis Cancun Centro has been welcoming Booking.com guests since Aug 26, 2011
 Hotel chain/brand: ibis

Show me more
Most popular amenities
Free WiFi
Private Parking
Restaurant
Non-smoking rooms
Facilities for disabled guests
24-hour front desk
Bar
Daily housekeeping
Laundry
Breakfast

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 8034 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
1 full bed
2 full beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.3
Facilities
7.5
Cleanliness
7.9
Comfort
7.8
Value for money
7.7
Location
8.6
Free WiFi
8.0

Select topics to read reviews:

See what guests loved the most:

  • Irene
    United States of AmericaUnited States of America
    “it’s small and clean. It has a grocery store and restaurants”
  • Rene
    United States of AmericaUnited States of America
    “the location is good if you stay in Cancun city. the vow of the city is nice”
  • Velasquez
    ColombiaColombia
    “Nice room and very comfortable bed. Location is great near everything you would need. Travel agency on lobby is very convenient”
  • David
    BelizeBelize
    “Great location reception was very helpful in arranging taxi and pick.”
  • Pablo
    ColombiaColombia
    “Excellent location, close tu bus station, very central and close to Downtown. Got cheaper food close to and also a new mall next to the hotel. Room was clear, the relation btwm price and quality of service is very high. good to stay just sleep...”
  • Karen
    MexicoMexico
    “The buffet was amazing and the staff were quick to solve any doubt or inconvenience we may have. The staff was also very nice and helped us with any special request.”
  • Rita
    United States of AmericaUnited States of America
    “Nice view of the lagoon , reps where very helpful and nice !”
  • O
    Oscar
    GuatemalaGuatemala
    “It's an IBIS, good cheap and without much fuss. Would recommend if you are on a budget or want somewhere to stay a couple of nights. the property is well located and even has some stores nearby if you want to buy some stuff.”
  • Ayman
    CanadaCanada
    “Friendly Staff Central location Nearby cafe, grocery”
  • Jeff
    United States of AmericaUnited States of America
    “Great value, comfortable bed, reasonably quiet, very helpful staff. Good breakfast, and nice amenities attached or close to the hotel. Very clean and well kept.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you take visa? My wife is in the hospital and at first 3 nights and the see I am from Canada on vacation
    Yes! We take Visa, Mastercard and American Express
    Answered on 14 January 2020
  • what is the price to be picked up at the airport on 4/2/20 and what would be the price for a shuttle from the hotel to the airport on 5/2/20 there a..
    One way service (Apto-Hotel) $550.00 MXN Round trip (Apto-Hotel, Hotel-Apto) $850.00 MXN If you want to book, please confirm us in a private message ..
    Answered on 9 December 2019
  • I have medication which must be kept in a fridge and moved around in a cool bag with ice packs. Is there a fridge I will be able to access? Is there a..
    At the hotel we have rooms with minibar, you can book those rooms or at the check in we can give you the upgrade with extra cost.
    Answered on 29 May 2021
  • Hi Is this room for wheelchairs? I need a room and I am in a wheelchair and need a roll in shower
    Yes, we have a handycap room. There you can find little chair in the shower area and more mobility space for your wheelchair.
    Answered on 26 October 2019
  • Would you allow 17 year olds to book a room with parental consent?
    Hello, Thank you for contacting us. From 11 years and older, teenagers are considered as adults. Best Regards!
    Answered on 4 February 2020
  • Still looking?
Hotel area info *
1 Restaurant On Site

    ibis Kitchen Lounge

    Food: Mexican

    Open for: Breakfast, Dinner

    Menu: À la carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Ibis Cancun Centro
Most popular amenities
Free WiFi
Private Parking
Restaurant
Non-smoking rooms
Facilities for disabled guests
24-hour front desk
Bar
Daily housekeeping
Laundry
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Pets
Pets are allowed on request. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs MXN 50 per stay.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
    Additional charge
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Visual aids (Braille)
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

House rules

Ibis Cancun Centro takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 PM - 12:30 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Ibis Cancun Centro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The property accept pets with a surcharge of 300 MXN per night/pet

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Ibis Cancun Centro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Ibis Cancun Centro

  • Guests staying at Ibis Cancun Centro can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • American
    • Buffet

  • Room options at Ibis Cancun Centro include:

    • Double
    • Quad

  • Ibis Cancun Centro is 1.4 miles from the center of Cancún.

  • Check-in at Ibis Cancun Centro is from 3:00 PM, and check-out is until 12:30 PM.

  • Ibis Cancun Centro offers the following activities/services (charges may apply):

    • The prices at Ibis Cancun Centro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Ibis Cancun Centro has 1 restaurant:

      • ibis Kitchen Lounge