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Located in Playa del Carmen, Isabella is 1.3 km from ADO International Bus Station and provides an outdoor swimming pool. Featuring a garden, the 3-star hotel has air-conditioned rooms with a private bathroom. The property is 1.9 km from Playa del Carmen Maritime Terminal. At the hotel, every room has a wardrobe. Free WiFi is accessible to all guests, while some rooms also feature a balcony. Isabella offers a terrace. Speaking both English and Spanish, staff at the reception can help you plan your stay. Popular points of interest near the accommodation include Kool Beach Club, Disabled-friendly beach and Quinta Alegria Shopping Mall. Cozumel International Airport is 34 km away.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.9


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 single beds
1 single bed
and
2 double beds
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Guest reviews

Categories:

Staff
7.9
Facilities
6.5
Cleanliness
6.9
Comfort
6.9
Value for money
7.2
Location
8.9
Free WiFi
5.3
Low score for Playa del Carmen
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How far is the beach?

    It's just in the side of the hotel.
    Answered on 28 December 2019
  • Do you have parking? If no do you know any parking close to the hotel we can use ?

    Hello, we do not have parking, but you can park on the street, its secure.
    Answered on 10 January 2021
  • how far from ado terminal

    Hello dear guest, the ADO terminal is 7 blocks from the property, like 10 minutes walking. Kindest regards, ELIAS MV
    Answered on 22 December 2020
  • Is there a place inside the room or a comfortable space in the common areas where I can work remotely?

    Yes, In the Deluxe Double Room with Patio (Cabañas), you have a terrace with table and chairs where you can work perfect.
    Answered on 14 February 2021
  • Hello , planning to book your place from tomorrow. But one question before. We come by car. Is there any chance around to park our car safely?

    it´s the parquímetro on the street.
    Answered on 24 March 2020
  • How far is the beach?

    Hello dear guest, the beach is 20 meters from the hotel, its actually less that a half block.
    Answered on 5 January 2021
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Hotel surroundings

Facilities of Isabella

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Garden
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Beach
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Private check-in/check-out
  • Luggage storage
    Additional charge
  • Express check-in/check-out
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
    Additional charge
  • Private entrance
  • Fan
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Pool bar
Languages spoken
  • English
  • Spanish

House rules
Isabella takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

Please inform Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Isabella

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Isabella offers the following activities / services (charges may apply):

    • Beachfront
    • Swimming Pool
    • Beach

  • Room options at Isabella include:

    • Bungalow
    • Triple
    • Quadruple
    • Double
    • Twin
    • Family

  • The prices at Isabella may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Isabella is 600 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Isabella is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 50 yards from Isabella. All distances are measured in straight lines. Actual travel distances may vary.