Experience world-class service at Isla Mujeres Palace - All Inclusive Adults Only

Ideally situated in a tranquil fishing village on the island of Isla Mujeres, this luxurious all-inclusive resort offers endless activities and entertainment, along with gourmet dining options and first-class accommodations.

On-site at Isla Mujeres Palace, guests will find everything needed for an unforgettable stay. From live nightly entertainment to theme parties and full-service spa treatments, there is something for everyone.

After a restful night of sleep in the Isla Mujeres Palace's spacious accommodations, featuring double hot tubs and private balconies, guests can enjoy a delicious meal from the on-site restaurant. Guests can then enjoy breathtaking beaches, learn to kayak or take advantage of the on-site travel agency to help plan the day's activities.

Guests have free access to the Isla Mujeres Palace's sister hotels in Cancún (except Le Blanc).

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Isla Mujeres Palace - All Inclusive Adults Only has been welcoming Booking.com guests since 2 Nov 2008.

Property highlights

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Free private parking available on-site

Activities:

Fitness centre

Fishing

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Closest beaches
  • Lancheros Beach

    8.3 Very good beach
    150 yards from property
  • Pescador Beach

    7.8 Good beach
    200 yards from property
  • Indios Beach

    8.6 Fabulous beach
    700 yards from property
  • Paraiso Beach

    8.6 Fabulous beach
    1,250 yards from property
  • Garrafon Beach

    7.9 Good beach
    1.2 miles from property
  • Isla Mujeres Beach

    9.1 Superb beach
    1.5 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Could you tell me please is the sea normally calm for swimming in February Thanks
    We have one of the calmest parts of Isla Mujeres. Our beach is definitely good for swimming, paddling, kayaking, plus the lovely sunsets!
    Answered on 28 July 2020
  • I want to confirm that your All Inclusive includes unlimited food, alcohol, and non alcohol drinks at all bars and restaurants your property. Thank You
    Yes is all-inclusive: unparalleled service, signature amenities, luxurious accommodations.
    Answered on 8 September 2021
  • Is this close to the ruins?
    Dear guest, the nearest archaeological ruins are approximately 10 minutes by car.
    Answered on 10 March 2021
  • Is the sand white and the ocean water calm or choppy
    The sand is white and water is very calm
    Answered on 28 July 2020
  • how many restaurants are there at Isla Mujeres Palace resort? is the ferry from Cancun included? Do I need to get pesos ahead of time? What is the bes..
    We have 4 restaurants, most of the places in Isla Mujeres accept dollars. The transportation is not included and we do not have a dolphin place in our property.
    Answered on 17 November 2020
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Property surroundings *
4 restaurants on site

    Azul

    Cuisine: International

    Open for: Breakfast, Lunch, Dinner

    La Cevicheria

    Cuisine: Seafood

    Open for: Lunch

    Lobby Bar

    Open for: Cocktail hour

    Snack Bar

    Open for: Cocktail hour

Resort facilities of Isla Mujeres Palace - All Inclusive Adults Only
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
Activities
  • Beach
  • Entertainment staff
  • Table tennis
  • Fishing Additional charge
  • Hot tub
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Secured parking
  • Valet parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service Additional charge
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Isla Mujeres Palace - All Inclusive Adults Only takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Isla Mujeres Palace - All Inclusive Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

Please note that there is complimentary sea transportation to Isla Mujeres Palace and up to 9 guests can book their seats including luggage. All guests are responsible for their own transportation from the airport to Marina Hacienda del Mar Office in Km 1.5 Puerto Juarez- Punta Sam motorway, Cancun, Mexico.

Only the sea ride is complementary and guests must contact the property after booking noting the date and time you’ll be arriving at Marina Hacienda del Mar along with your flight itineraries. Applications to be picked up in the pier, should be sent 24 hours in advance of arrival between 09:00 and 18:00. The applications made on the same day will not be permitted or granted. You must add the pick up in the confirmation document. Guests arriving late are responsible for their own transportation and must be responsible for their stay in Cancun at the same time they will have to reprogram their transfer.

The schedule for departures from Cancun in Marina Hacienda del Mar are: 09:00, 11:00, 13:00, 15:00 and 17:00. Departures from Isla Mujeres pier are: 08:00, 10:00, 12:00, 14:00 and 16:00.

Additional Information: restrictions apply for weddings and groups, because of the maximum capacity of the boat. If the sea transportation is not able to sail due to weather conditions, maintenance, or any other foreseeable or unforeseeable circumstances, guest is responsible for the ferry tickets and any taxis taken to the property. Guests will be responsible for resubmitting their request for the sea transportation.

Sea transportation does not operate on Wednesdays.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.