Unfortunately it's not possible to make reservations for this hotel at this time. Click here to see nearby hotels
Isla Mujeres Palace - All Inclusive Adults Only
Carretera Garrafon Vista Alegre, km 4.5 SM 8 Mza. 62, 77400 Isla Mujeres, Mexico – Good location – show map
Experience World-class Service at Isla Mujeres Palace - All Inclusive Adults Only
Ideally located in a tranquil fishing village on the island of Isla Mujeres, this luxurious all-inclusive resort offers endless activities and entertainment, along with gourmet dining options and first-class accommodations.
On-site at Isla Mujeres Palace, guests will find everything needed for an unforgettable stay. From live nightly entertainment to theme parties and full-service spa treatments, there is something for everyone.
After a restful night of sleep in the Isla Mujeres Palace's spacious accommodations, featuring double hot tubs and private balconies, guests can enjoy a delicious meal from the on-site restaurant. Guests can then enjoy breathtaking beaches, learn to kayak or take advantage of the on-site travel agency to help plan the day's activities.
Guests have free access to the Isla Mujeres Palace's sister hotels in Cancún (except Le Blanc).
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Lancheros Beach8.3 Very good beach450 feet from property
Pescador Beach7.8 Good beach650 feet from property
Indios Beach8.6 Excellent beach2,150 feet from property
Paraiso Beach8.6 Excellent beach3,800 feet from property
Garrafon Beach7.9 Good beach1.2 miles from property
Isla Mujeres Beach9.1 Wonderful beach1.5 miles from property
- Could you tell me please is the sea normally calm for swimming in February ThanksWe have one of the calmest parts of Isla Mujeres. Our beach is definitely good for swimming, paddling, kayaking, plus the lovely sunsets!Answered on 28 July 2020
- I want to confirm that your All Inclusive includes unlimited food, alcohol, and non alcohol drinks at all bars and restaurants your property. Thank YouYes is all-inclusive: unparalleled service, signature amenities, luxurious accommodations.Answered on 8 September 2021
- Is this close to the ruins?Dear guest, the nearest archaeological ruins are approximately 10 minutes by car.Answered on 10 March 2021
- Is the sand white and the ocean water calm or choppyThe sand is white and water is very calmAnswered on 28 July 2020
- how many restaurants are there at Isla Mujeres Palace resort? is the ferry from Cancun included? Do I need to get pesos ahead of time? What is the bes..We have 4 restaurants, most of the places in Isla Mujeres accept dollars. The transportation is not included and we do not have a dolphin place in our property.Answered on 17 November 2020
- Still looking?
Open for: Breakfast, Lunch, Dinner
Open for: Lunch
Open for: Cocktail hour
Open for: Cocktail hour
- Toilet paper
- Towels/Sheets (extra fee)
- Bathtub or shower
- Private Bathroom
- Free toiletries
- Alarm clock
- Private beach area
- Coffee machine
- Entertainment staff
- FishingAdditional charge
- Hot tub
- Flat-screen TV
- Cable channels
- Satellite channels
- Pay-per-view channels
- Snack bar
- Breakfast in the room
- Valet parking
- Invoice provided
- Private check-in/out
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Shuttle serviceAdditional charge
- Adults only
- Designated smoking area
- Air conditioning
- Wake-up service
- Car rental
- Laptop safe
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Public Bath
- Open-air bath
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in
Until 12:00 PM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The minimum age for check-in is 18
Pets are not allowed.
Isla Mujeres Palace - All Inclusive Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that there is complimentary sea transportation to Isla Mujeres Palace and up to 9 guests can book their seats including luggage. All guests are responsible for their own transportation from the airport to Marina Hacienda del Mar Office in Km 1.5 Puerto Juarez- Punta Sam motorway, Cancun, Mexico.
Only the sea ride is complementary and guests must contact the property after booking noting the date and time you’ll be arriving at Marina Hacienda del Mar along with your flight itineraries. Applications to be picked up in the pier, should be sent 24 hours in advance of arrival between 09:00 and 18:00. The applications made on the same day will not be permitted or granted. You must add the pick up in the confirmation document. Guests arriving late are responsible for their own transportation and must be responsible for their stay in Cancun at the same time they will have to reprogram their transfer.
The schedule for departures from Cancun in Marina Hacienda del Mar are: 09:00, 11:00, 13:00, 15:00 and 17:00. Departures from Isla Mujeres pier are: 08:00, 10:00, 12:00, 14:00 and 16:00.
Additional Information: restrictions apply for weddings and groups, because of the maximum capacity of the boat. If the sea transportation is not able to sail due to weather conditions, maintenance, or any other foreseeable or unforeseeable circumstances, guest is responsible for the ferry tickets and any taxis taken to the property. Guests will be responsible for resubmitting their request for the sea transportation.
Sea transportation does not operate on Wednesdays.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.