Name: IT Hotel Playa
Address: Calle 44 Norte con 1ra Avenida Norte entre, entre Calle 42 y 44 Col. Zazil Ha, 77720 Playa del Carmen, Mexico, Calle 44 Norte con 1ra Avenida Norte entre, entre Calle 42 y 44 Col. Zazil Ha, Quintana Roo, 77720, Mexico
Price range: Prices for upcoming dates start at $82 per night (We Price Match)
Rating: 9.1

Info & prices
Amenities
House rules
Guest reviews (358)

Hotel IT Hotel Playa

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Calle 44 Norte con 1ra Avenida Norte entre, entre Calle 42 y 44 Col. Zazil Ha, 77720 Playa del Carmen, Mexico – Great location - show map

A bed or beds in a room at IT Hotel Playa

A television and/or entertainment center at IT Hotel Playa

A restaurant or other place to eat at IT Hotel Playa

The swimming pool at or near IT Hotel Playa

A kitchen or kitchenette at IT Hotel Playa

Lock in a great price for IT Hotel Playa – rated 9.1 by recent guests!

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The restaurant is amazing, and the rooftop bar was excellent too. The service was extremely friendly and helpful with all my needs. Martinas beach club free seats and shade is a nice plus.

Donald

Canada

Rooms are nicely decorated and beds are comfortable. The restaurant has a good selection of food and the prices are reasonable. But the best thing about this hotel is their staff, all of them were incredibly helpful and went above and beyond to make our stay better than we expected.

Juan

Canada

Linens were great, bed was very comfortable. Although we did not use kitchen, it was very well supplied with Pots & Pans

Alicia

United States of America

The Room was very clean and comfortable. The staff was nice and the bed was very comfortable.

Danielle

Israel

Personal attention , large veranda, plenty of room, access to beach club .

Susan

United States of America

The staff was extremely polite and always willing to help, the facilities are amazing and the foods of the restaurants are incredible.

Lucas

Brazil

Hotel is located between the beach club and 5th (pedestrian shopping street), both just a few minutes walk away. Hotel is newly built and fairly good quality construction. Enjoyed the upscale restaurant for breakfast and lunch, but other restaurant choices are on 5th or the italian or vegan places on CTM St.

Martin

United States of America

The room is very nice and comfy. Staff is really good too. It looked like a modern hotel.

Remo

Mexico

Location, clean, luxury installations and includes the entrance to a nice beach club (just one block walking)

Emmanuel

Mexico

Great new hotel, amazing facilities. Room was great! Loved the decor and the huge and comfy bed. Staff was so nice and ready to help. Pool and roof top bar were awesome! Great location walking distance to the beach and to Quinta Avenida (downtown)

Ximena

United States of America

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9.2

Staff
Highly rated for:
Great neighborhood
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
On-site swimming pool
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms

What guests loved the most:
“The restaurant is amazing, and the rooftop bar was excellent too. The service was extremely friendly and helpful with all my needs. Martinas beach club free seats and shade is a nice plus.”

Donald Canada
“Rooms are nicely decorated and beds are comfortable. The restaurant has a good selection of food and the prices are reasonable.”

Juan Canada
“Linens were great, bed was very comfortable. Although we did not use kitchen, it was very well supplied with Pots & Pans”

Alicia United States of America
“The Room was very clean and comfortable. The staff was nice and the bed was very comfortable.”

Danielle Israel
“Personal attention , large veranda, plenty of room, access to beach club .”

Susan United States of America
“The staff was extremely polite and always willing to help, the facilities are amazing and the foods of the restaurants are incredible.”

Lucas Brazil
“Hotel is located between the beach club and 5th (pedestrian shopping street), both just a few minutes walk away. Hotel is newly built and fairly good quality construction.”

Martin United States of America
“The room is very nice and comfy. Staff is really good too. It looked like a modern hotel.”

Remo Mexico
“Location, clean, luxury installations and includes the entrance to a nice beach club (just one block walking)”

Emmanuel Mexico
“Great new hotel, amazing facilities. Room was great! Loved the decor and the huge and comfy bed. Staff was so nice and ready to help. Pool and roof top bar were awesome!”

Ximena United States of America

Stay in the heart of Playa del Carmen – Great location - show map

Located in Playa del Carmen, a 4-minute walk from Playa del Carmen Beach, IT Hotel Playa has accommodations with a restaurant, free private parking, an outdoor swimming pool and a bar. Featuring family rooms, this property also provides guests with a sun terrace. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property.

At the hotel, all rooms include a closet, a flat-screen TV and a private bathroom.

An American breakfast is available every morning at IT Hotel Playa.

Popular points of interest near the accommodation include Kool Beach Club, Church of Guadalupe and Quinta Alegria Shopping Mall. The nearest airport is Cozumel International Airport, 22 miles from IT Hotel Playa.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

IT Hotel Playa has been welcoming Booking.com guests since Dec 13, 2017

Distance in property description is calculated using © OpenStreetMap

Missing some information?

Brilliant!

Most popular amenities

1 swimming pool

Free WiFi

Free parking

Airport shuttle

Family rooms

Non-smoking rooms

Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

Bookers love...

“beach club”
15 related reviews

“rooftop bar”
15 related reviews

“friendly staff”
11 related reviews

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.8

Breakfast Info

American

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking available at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at IT Hotel Playa?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2	Deluxe Room 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Superior Double Room 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

3 properties in Playa del Carmen like IT Hotel Playa were booked in the last 12 hours

Hotel surroundings

–

What's nearby *

Kool Beach Club
0.4 miles
Quinta Alegria Shopping Mall
0.6 miles
Church of Guadalupe
0.6 miles
ADO International Bus Station
1.2 miles
Disabled-friendly beach
1.2 miles
Playa del Carmen Maritime Terminal
1.3 miles
Rio Secreto
6.1 miles
Isla Pasion Weddings
11.4 miles
Kantenah Bay
19.2 miles

Restaurants & Markets *

Los Hijos de la Tostada Restaurant
0.1 miles
El Club de la Cerveza Cafe/Bar
0.4 miles

Beaches in the Neighborhood

Playa del Carmen Beach White sand
Swimming, Food & Drink, Water Sports

1,200 feet

Closest Airports *

Cozumel International Airport
12.2 miles
Cancún International Airport
30.4 miles

All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

Brilliant!

2 Restaurants On Site

Guilty

Food: Caribbean, International

Open for: Breakfast, Lunch, Dinner

Ganesha

4 reasons to choose IT Hotel Playa

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House rules IT Hotel Playa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A USD100 damage deposit is required on arrival. This deposit will be fully refunded at check-out, as long as there isn't any damage to the property.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

American Express Visa Mastercard IT Hotel Playa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

From the nearest airport, you can get to IT Hotel Playa by:
- Bus 1h 10min
IT Hotel Playa offers the following activities/services (charges may apply):
- Yoga classes
IT Hotel Playa has 2 restaurants:
- Guilty
- Ganesha
The prices at IT Hotel Playa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Room options at IT Hotel Playa include:
- Double
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
The following parking options are available to guests staying at IT Hotel Playa (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Parking garage
Guests staying at IT Hotel Playa can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

Breakfast option(s) include:
- American
Check-in at IT Hotel Playa is from 3:00 PM, and check-out is until 12:00 PM.

“The restaurant is amazing, and the rooftop bar was excellent too. The service was extremely friendly and helpful with all my needs. Martinas beach club free seats and shade is a nice plus.”

“Rooms are nicely decorated and beds are comfortable. The restaurant has a good selection of food and the prices are reasonable. But the best thing about this hotel is their staff, all of them were incredibly helpful and went above and beyond to make our stay better than we expected.”

“Hotel is located between the beach club and 5th (pedestrian shopping street), both just a few minutes walk away. Hotel is newly built and fairly good quality construction. Enjoyed the upscale restaurant for breakfast and lunch, but other restaurant choices are on 5th or the italian or vegan places on CTM St.”

“Great new hotel, amazing facilities. Room was great! Loved the decor and the huge and comfy bed. Staff was so nice and ready to help. Pool and roof top bar were awesome! Great location walking distance to the beach and to Quinta Avenida (downtown)”

See all guest reviews for IT Hotel Playa

Newest Reviews for IT Hotel Playa

Reviewed: April 5, 2020

Dara
Ireland
8.0

Very Good
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
No balcony. Be sure to get a balcony.
Nice access to beach club close by. Close to Av. 5.

Stayed in March 2020
Reviewed: March 17, 2020

Debbie
United Kingdom
7.0

Good
- • Leisure trip
- • Couple
- • Stayed 8 nights
- • Submitted from a mobile device
No breakfast included No gym facilities which was dissappointing No kitchen facilities Coffee perculator given but no coffee pods
Room was cleaned every day with fresh towels Fairly quite location

Stayed in March 2020
Reviewed: March 4, 2020

Donald
Canada

1 helpful vote
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 4 nights
- • Submitted from a mobile device
The restaurant is amazing, and the rooftop bar was excellent too. The service was extremely friendly and helpful with all my needs. Martinas beach club free seats and shade is a nice plus.

Stayed in March 2020
Reviewed: March 2, 2020

Rob
Netherlands

1 helpful vote
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 2 nights
Wifi wasn't working during our entire stay Gym would be nice
New modern hotel with clean, spacious room. Nice bathroom and shower. Great outdoor area with 2 pools and enough places to relax.

Stayed in February 2020
Reviewed: February 26, 2020

Jonas
Belgium

6 helpful votes
8.0

“Nice hidden gem, but backup generator required”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
2 days in a row there was an electricity cut, nothing the hotel can do about, but they dont have a backup generator. The whole day there was no electricity, no water, no air conditioning and we could not leave the hotel, because the car was parked in the basement parking, which could only be opened electrically. Every hotel in the business should have a back up generator to avoid these situations!
The staff were amazing. Everybody was so friendly, and were talking good English. They would help you with any question you have. The room was very modern, bright and spotless clean. The location of the hotel is very nice. They give you a free day pass to a beach club nearby, which we used and enjoyed very much.

Stayed in February 2020
Reviewed: February 9, 2020

Anonymous
Mexico
9.0

“Nice little hotel. Likely to return again. Loved the proximity to 5th street, yet aside from the buz”
- • Leisure trip
- • Couple
- • Stayed 5 nights
We made the reservation through Booking with AmExpress just to find out right at the hotel, where we were supposed to pay, AmExpress wasn´t accepted. What if we didn´t have another credit card with us? Also, and I am aware it isn´t the It Hotel, nor Martina´s fault, and the beach was beautiful but had this rotten like odor. They said it was the remains of sarzago (seeweed now rotten), but first, the beach was properly cleaned and not much sargazo on site (beach nor water); second, we visited other beaches in the area including Tulum and Maroma and they were perfectly fine, no odor at all. One other day we made a 5 kms walk from the hotel, and enjoyed our day at a nearby pubic beach, Esmeralda. It had sargazo at some points, yet not that rotten odor. The last day near the evening, we check out Martina´s again, and yep, the rotten odor was still all around. So, There IS a problem, and one not due to sargazo!
A little lux hotel, at the north end of the 5th Street, where all the action is (restaurants, stores, nightlife), and a couple of blocks to the beach. Gladly they have a partnership with Martina, beach club, that is perfect for relaxing, good service, and one that attracts people as us, who enjoy a more peaceful time.

Stayed in February 2020
Reviewed: February 6, 2020

Juan
Canada

3 helpful votes
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 4 nights
The room we stayed in did not have much storage space. Also, their rooftop pool could use some maintenance, the mattresses were missing or torn.
Rooms are nicely decorated and beds are comfortable. The restaurant has a good selection of food and the prices are reasonable. But the best thing about this hotel is their staff, all of them were incredibly helpful and went above and beyond to make our stay better than we expected.

Stayed in February 2020
Reviewed: January 22, 2020

Anonymous
Croatia
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
A bit noisy, you can hear everything from the hallway and water flushing in other rooms.
Everything else

Stayed in January 2020
Reviewed: January 14, 2020

Kuljeet
United Kingdom

2 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Perfect, modern, clean, great location not too close to the busy area but walking distance and near the beach. Delicious breakfast

Stayed in January 2020
Reviewed: January 7, 2020

Federico
Italy
8.0

“Oasis of tranquillity”
- • Leisure trip
- • Couple
- • Stayed 1 night
A bit pricy, but we booked last moment and on the last night of the year.
Despite being at one edge of the famous 5a Avenida, the hotel is in a quiet area, very calm and silent. Less than two minutes, and you are right in the centre of the restaurant and attraction area. The hotel gives you free access to the beach club La Martina, and provides you with beach towels. Rooms are great, not very spacious but extremely well decorated and comfy, and with everything you may need.

Stayed in January 2020
Reviewed: December 4, 2019

Alicia
United States of America
10

“Great place, great location will be back”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Nothing
Linens were great, bed was very comfortable. Although we did not use kitchen, it was very well supplied with Pots & Pans

Stayed in December 2019
Reviewed: December 3, 2019

Anonymous
Netherlands
9.2

“Nice hotel just of the busy street.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast is expensive.
Was a good location and you have access a beach club. Pool on the roof is small but big enough to cool down after a hot day.

Stayed in November 2019
Reviewed: November 28, 2019

Kevin
United States of America
3.3

“Do not stay here!”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel was is disarray. Hotel is nothing ike the pictures. Hotel is actually in bad shape. Pretty much everything was broken down. It was not guest ready. No hot water to shower. No where to sit at the pool. Pool is in bad condition. It is not maintained. Extreme moldy smell in the room. Very small rooms.
Staff was very nice and accommodating. AC works great

Stayed in November 2019
Reviewed: November 17, 2019

Sally
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Couple
- • Stayed 9 nights
- • Submitted from a mobile device
Asked for spare pillow that I never got, water turned off for 4 days in the middle of the day, loud building work
Nice decor

Stayed in November 2019
Reviewed: November 3, 2019

Danielle
Israel

3 helpful votes
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 1 night
The location is good but a little bit far from the main area in the 5th avenue The room was quite small but actually it was enough. It is really good value for money!!
The Room was very clean and comfortable. The staff was nice and the bed was very comfortable.

Stayed in October 2019

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IT Hotel Playa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the heart of Playa del Carmen – Great location - show map

Most popular amenities

Bookers love...

Breakfast Info

Availability

Hotel surroundings

What's nearby *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

Guilty

Ganesha

4 reasons to choose IT Hotel Playa

Why book with us?

See availability Amenities of IT Hotel Playa Great facilities! Review score, 8.9

Most popular amenities

Outdoors

Pets

Food & Drink

Internet

Parking

Health & Wellness Facilities

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Amenities of IT Hotel Playa Great facilities! Review score, 8.9

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