JW Marriott Cancun Resort & Spa
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.3/10! (score from 656 reviews)
Real guests • Real stays • Real opinions
ocean view room, enormous bathroom with 2 separate cabins for shower and toilet.

The room was wonderful- comfortable bed, quiet, great housekeeping. Awesome staff everywhere.The pool lounge chairs were also great.

This resort was gorgeous. The room was beautiful and the bed was pretty comfortable. The service from all of the staff was top notch. someone was always there to help out.

staff was incredibly friendly and accommodating. plenty of choices of restaurants on the property and adjacent Marriott hotel. we loved the view from our room and the sound of the waves when sitting on the balcony.

Clean room and facilities. Professional staff. Wonderful location.

The service was outstanding attention to detail!!!

this property was just excellent. The hotel was very clean, rooms great and you couldn’t hear anything. staff was very welcoming and helpful. food was great too! The pool area was also very clean and the service fantastic.

Everything was amazing. The staff was so polite and helpful, the hotel, pool and rooms are beautiful and clean. It was one of the best hotel experiences I've ever had. I would definitely stay there again. Very relaxing.

Breakfast buffet is very good and the it is gorgeous to sit outside by the pool in the morning. The beds very super comfy. Pool and beach facilities are great as well.

It is a beautiful hotel and very clean. Staff around the pool were very attentive to us, nice and helpful.

- What guests loved the most:
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Na
Vietnam
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Carol
United States of America
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Cathy
United States of America
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Mariama
United States of America
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Audrey
United States of America
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Adan
United States of America
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Tania
United States of America
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Paula
Brazil
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Susann
Panama
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Maria
United States of America
Categories:
Experience World-class Service at JW Marriott Cancun Resort & Spa
JW Marriott showcases an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment.
Guest rooms at Marriott Cancun are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
JW Marriott Cancun Resort & Spa has been welcoming Booking.com guests since Apr 28, 2010Hotel chain/brand: JW Marriott Hotels & Resorts

- Are there small refrigerators and microwaves in the rooms? I have reserved a King/Oceanview room. Also - If we want to get some groceries on our w..Good afternoon dear guest, the rooms are equiped with a small mini bar and microwave, about the groceries there are a cupple of malls in the area also..Answered on 23 March 2023
- I am claustrophobic are the rooms stair accessible?Dear guest, Yes, we have 3 sections of emergency stairs throughout the building. All rooms have quick access to them. We are waiting for you. Kind regards.Answered on 31 March 2023
- how do you book the shuttleDear Guest, Following up on your question you can book your shuttle writting to the following adress: transportationservice"at"prestigecancun.cmAnswered on 23 March 2023
- I want to book a room for three people. Do you have have double beds or twin beds instead of full beds?Dear Guest, To answer your question, we do have double beds as an option subject to availability, please verify the options at the moment of the book..Answered on 23 March 2023
- Hola, Me gustaría saber si disponen de alguna suit en la que la habitación y la zona de estar estén separadas de forma independiente. Asimismo, me g..Estimado pasajero, En nuestra propiedad contamos con las suites Ocean Front que tienen la estancia de sala independiente a la habitación. Y no conta..Answered on 12 May 2023
- Still looking?
- Restaurant
- CuisineItalian
- Open forDinner
- Restaurant
- CuisineAmerican
- Open forLunch
- Restaurant
- CuisineAmerican
- Open forBreakfast • Lunch • Dinner
- Restaurant
- CuisineJapanese
- Open forDinner
- Restaurant
- CuisineAmerican
- Open forLunch • Dinner
- Restaurant
- CuisineThai
- Open forDinner
- Restaurant
- CuisineInternational
- Restaurant
- CuisineMexican
- Restaurant
- CuisineSpanish
- Open forBreakfast • Dinner
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Wardrobe or closet
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
- Clothes rack
- Bicycle rental
- Beach
- Kids' clubAdditional charge
- Water sports facilities on siteAdditional charge
- SnorkelingAdditional charge
- DivingAdditional charge
- Game room
- Tennis courtAdditional charge
- Flat-screen TV
- Telephone
- Coffee house on site
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Smoke alarms
- Safe
- Shuttle serviceAdditional charge
- Convenience store on site
- Hypoallergenic
- Air conditioning
- Smoke-free property
- Car rental
- Packed lunches
- Chapel/Shrine
- Carpeted
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Opening times
- Open all year
- Adults only
- Opening times
- Open all year
- All ages welcome
- Opening times
- Open all year
- Suitable for kids
- Kids' pool
- Fitness classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach umbrellas
- Turkish/Steam BathAdditional charge
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash
JW Marriott Cancun Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about JW Marriott Cancun Resort & Spa
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The prices at JW Marriott Cancun Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at JW Marriott Cancun Resort & Spa include:
- Double
- Suite
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JW Marriott Cancun Resort & Spa offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Game room
- Snorkeling
- Diving
- Tennis court
- Kids' club
- Beachfront
- Bicycle rental
- Steam room
- Private beach area
- Water sports facilities on site
- Massage chair
- Beach
- Foot bath
- Swimming pool
- Fitness
- Spa facilities
- Spa lounge/Relaxation area
- Fitness classes
- Spa/Wellness packages
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The nearest beach is 150 feet from JW Marriott Cancun Resort & Spa.
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JW Marriott Cancun Resort & Spa is 6.2 miles from the center of Cancún.
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JW Marriott Cancun Resort & Spa has 9 restaurants:
- La 16 Speakeasy
- Gustino Italian Grill
- Sasi Thai
- Mikado
- Hana Polynesian Grill
- Bravío
- Champions Sports Bar
- BeachWalk
- 750 Pizzeria
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Cancun Resort & Spa on this page.
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Check-in at JW Marriott Cancun Resort & Spa is from 3:00 PM, and check-out is until 12:00 PM.
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Guests staying at JW Marriott Cancun Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Buffet