Resort JW Marriott Cancun Resort & Spa
Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access). Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 290 reviews)
Real guests • Real stays • Real opinions
Every day you felt like you were at your home. Very comfortable, clean, constant disinfectant was being done. Air conditioning you could not hear it was on. The view was fantastic. Restaurant was amazing.
United States of AmericaLove the cleanliness, hospitality, punctuality, location and the way everyone makes u feel extremely special
United States of AmericaThe breakfast was excellent. Many different choices at the sedona grill restaurant. Resort is beautiful at night
United States of AmericaExceptional staff, they were very attentive in everything. Also, felt really comfortable due to the cleanliness of the rooms and all the facilities.
United States of AmericaGreat location, friendly staff. Cancun is one of my favorite vacation spots and the JW Marriott was an excellent choice for hotel. Will return to this hotel again!
United States of AmericaBreakfast was not buffet, rather order from menu, food was good but the service was a bit lacking especially during Breakfast. Usual wait time was over an hour to get the food. One day my wife and neice waited over 45 minutes after our orders came out. Was TOTALLY unreasonable. After several compaints and speaking with HECTOR (a manager) things were fixed. If J W MARRIOTT wants to save us as returning customers 3mpkoy more people like HECTOR. We are lifetime Gold members with Marriott and had it not been for Hector I would have given this property 1 star for service. Empower your employees to take care of YOUR guest. Hire more people like HECTOR or for that matter promote him to general manager so he can show the rest of the staff what and how to take care of customers.
United States of AmericaFrom check in to departure, this has to have been one of my best stays internationally. The hotel staff went out of their way if I ever had a question, and the room as well as amenities were all on par with expectations. Even though this was during COVID19, and parts of the hotel were closed, it was the best experience of my vacation.
United States of AmericaThe entire staff was very welcoming, kind, and overall professional. I can't wait to go back! The door man, the receptionist lady, the operator, the outside eating restaurant staff. Everyone was awesome!
United States of AmericaMost of the staff are kind and efficient. Room was clean and comfortable.
MexicoRoom has good enough space to accommodate 2-3 member families. Ocean view was beautiful from Pools inside resort and bar were excellent and memorable from balcony. Beach is just 1 minute walk from lobby.
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JW Marriott Cancun Resort & Spa
- What guests loved the most:
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Kevin
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Debbie
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Danisha
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Imelda
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Camila
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Premal
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Adam
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Nafiysa
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Roberto
Mexico
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Trk
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Extra health & safety measures
Experience World-class Service at JW Marriott Cancun Resort & Spa
One of our top picks in Cancún.Nestled along the beach in the middle of Cancun's hotel zone, this luxurious AAA Five Diamond Award winner hotel features comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean.
JW Marriott showcases an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment.
Guest rooms at Marriott Cancun are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
Top Location: Highly rated by recent guests (9.2)
Want a great night's sleep? This property was highly rated for its very comfy beds.
Breakfast Info
Buffet
Very Good Coffee!
Free Private Parking Available On Site
Activities:
Tennis court
Fitness center
Game room
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Room with Ocean View
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| Max adults: 2. Max children: 1 |
Premium Room with Ocean View
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| Max adults: 4. Max children: 3 |
JW Luxury Junior Suite
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| Max adults: 3. Max children: 2 |
Club 91 Level, Guest room, 1 King Bed
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| Max adults: 4. Max children: 3 |
Caribbean One bedroom Suite with Ocean view
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| Max adults: 4. Max children: 3 |
One-Bedroom King Suite with Ocean View
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| Max adults: 4. Max children: 3 |
Presidential Suite
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| Max adults: 4. Max children: 3 |
Club One-Bedroom Suite
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| Max adults: 4. Max children: 3 |
One-Bedroom Suite with Ocean View
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| Max adults: 4. Max children: 3 |
Double Room with Ocean View
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| Max adults: 4. Max children: 3 |
Premium Double Room with Ocean View
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| Max adults: 4. Max children: 3 |
Concierge level, Guest room, 2 Double
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5 reasons to choose JW Marriott Cancun Resort & Spa
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Cancún
Visit a true Luxury Cancun Resort, the landmark JW Marriott Cancun Resort & Spa, offers an unforgettable Cancun vacation experience, we are located in the heart of the Hotel Zone, near the Airport.
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Backstage Theatre0.8 miles
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Luxury Avenue0.9 miles
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Kukulcan Plaza1 miles
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Mayan Museum1 miles
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La Isla Shopping Mall1.6 miles
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El Rey mayan ruins2 miles
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The City Nightclub3.4 miles
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Coco Bongo3.5 miles
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AMERIMED Hospital Cancun5.1 miles
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Universidad Anahuac Cancun5.2 miles
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Cancun Bullfight ring5.4 miles
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Show Time Karaoke Bar5.4 miles
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Cancun Government Palace6.1 miles
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Estadio Olímpico Andrés Quintana Roo6.1 miles
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Beto Avila Stadium6.2 miles
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Cristo Rey Church6.3 miles
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Cancun Bus Station6.4 miles
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Parque las Palapas6.4 miles
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Moon Palace8.2 miles
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Cancun Underwater Museum8.8 miles
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Playa Ballenas White sandSwimming, Water Sports450 feet
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San Miguelito Beach White sandSwimming, Water Sports1,550 feet
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Playa Marlin White sandSwimming, Water Sports4,650 feet
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Cancún International Airport7.6 miles
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Cozumel International Airport41.2 miles
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RetryGustino Italian Grill
Food: Italian
Open for: Dinner
Sedona Grill
Food: Tex-Mex
Open for: Breakfast, Lunch, Dinner
BeachWalk
Food: American
Open for: Lunch
750 Pizzeria
Food: American
Open for: Breakfast, Lunch, Dinner
Mikado
Food: Japanese
Open for: Dinner
La Capilla Argentina Steakhouse
Food: Steakhouse
Open for: Dinner
Champions Sports Bar
Food: International
Open for: Lunch, Dinner
Sasi Thai
Food: Thai
Open for: Dinner
Resort Facilities at JW Marriott Cancun Resort & Spa Great facilities! Review score, 9.0
Most popular amenities
Outdoors
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
Pets
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Pets are not allowed.
Activities
- Beach
- Kids' club Additional charge
- Water sports facilities (on site) Additional charge
- Snorkeling Additional charge
- Diving Additional charge
- Game room
- Tennis court Additional charge
Food & Drink
- On-site coffee shop
- Wine/Champagne Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in public areas and is free of charge.
Parking
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Free! Free private parking is available on site (reservation is not needed).
- Secure parking
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Smoke alarms
- Safe
General
- Shuttle service
- Convenience store (on site)
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Air conditioning
- Smoke-free property
- Shops (on site)
- Car rental
- Packed lunches
- Chapel/Shrine
- Gift shop
- Elevator
- VIP room facilities
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Spa
- Fitness classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach umbrellas
- Turkish/Steam Bath Additional charge
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
3 swimming pools
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Free! All pools are free of charge
Pool 1 – indoor
- Open all year
- Opening times
- Adults only
Pool 2 – outdoor
- Open all year
- Opening times
- All ages welcome
Pool 3 – outdoor (kids)
- Open all year
- Opening times
- Suitable for kids
Safety features
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Physical distancing rules followed
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- English
- Spanish
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
Extra bed by request
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Free |
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Extra bed by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
JW Marriott Cancun Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about JW Marriott Cancun Resort & Spa
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The following parking options are available to guests staying at JW Marriott Cancun Resort & Spa (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
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JW Marriott Cancun Resort & Spa is 6.2 miles from the center of Cancún.
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The nearest beach is 150 feet from JW Marriott Cancun Resort & Spa.
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Check-in at JW Marriott Cancun Resort & Spa is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Cancun Resort & Spa on this page.
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JW Marriott Cancun Resort & Spa offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Game room
- Snorkeling
- Diving
- Tennis court
- Kids' club
- Beachfront
- Indoor pool (year-round)
- Private beach area
- Spa/Wellness packages
- Water sports facilities (on site)
- Spa lounge/Relaxation area
- Beach
- Spa facilities
- Fitness
- Foot bath
- Massage chair
- Steam room
- Fitness classes
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The prices at JW Marriott Cancun Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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JW Marriott Cancun Resort & Spa has 8 restaurants:
- Champions Sports Bar
- 750 Pizzeria
- Sedona Grill
- Gustino Italian Grill
- Mikado
- Sasi Thai
- La Capilla Argentina Steakhouse
- BeachWalk
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Guests staying at JW Marriott Cancun Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Buffet
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Room options at JW Marriott Cancun Resort & Spa include:
- Double
- Suite
