Ocean view
Garden
Swimming pool
Free WiFi
Terrace
Balcony
Free parking
Bathtub
Air conditioning
24-hour front desk

Experience World-class Service at JW Marriott Cancun Resort & Spa

Nestled along the beach in the middle of Cancun's hotel zone, this luxurious AAA Five Diamond Award winner hotel features comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean.

JW Marriott showcases an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment.

Guest rooms at Marriott Cancun are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

JW Marriott Cancun Resort & Spa has been welcoming Booking.com guests since Apr 28, 2010
Hotel chain/brand:
JW Marriott Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
and
1 sofa bed
Bedroom :
1 king bed
and
1 sofa bed
Living room:
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are there small refrigerators and microwaves in the rooms? I have reserved a King/Oceanview room. Also - If we want to get some groceries on our w..
    Good afternoon dear guest, the rooms are equiped with a small mini bar and microwave, about the groceries there are a cupple of malls in the area also..
    Answered on 23 March 2023
  • I am claustrophobic are the rooms stair accessible?
    Dear guest, Yes, we have 3 sections of emergency stairs throughout the building. All rooms have quick access to them. We are waiting for you. Kind regards.
    Answered on 31 March 2023
  • how do you book the shuttle
    Dear Guest, Following up on your question you can book your shuttle writting to the following adress: transportationservice"at"prestigecancun.cm
    Answered on 23 March 2023
  • I want to book a room for three people. Do you have have double beds or twin beds instead of full beds?
    Dear Guest, To answer your question, we do have double beds as an option subject to availability, please verify the options at the moment of the book..
    Answered on 23 March 2023
  • Hola, Me gustaría saber si disponen de alguna suit en la que la habitación y la zona de estar estén separadas de forma independiente. Asimismo, me g..
    Estimado pasajero, En nuestra propiedad contamos con las suites Ocean Front que tienen la estancia de sala independiente a la habitación. Y no conta..
    Answered on 12 May 2023
  • Still looking?
Area info *
Restaurants
9 Restaurants On Site
  • Restaurant
    • Cuisine
      Italian
    • Open for
      Dinner
  • Restaurant
    • Cuisine
      American
    • Open for
      Lunch
  • Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
  • Restaurant
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Restaurant
    • Cuisine
      American
    • Open for
      Lunch • Dinner
  • Restaurant
    • Cuisine
      Thai
    • Open for
      Dinner
  • Restaurant
    • Cuisine
      International
  • Restaurant
    • Cuisine
      Mexican
  • Restaurant
    • Cuisine
      Spanish
    • Open for
      Breakfast • Dinner
Resort Facilities at JW Marriott Cancun Resort & Spa
Great facilities! Review score, 9.2
Most popular amenities
3 swimming pools
Free WiFi
Beachfront
Airport shuttle
Free parking
Restaurant
Spa
Bar
Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Wardrobe or closet
Outdoors
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
  • Beach
  • Kids' club
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Game room
  • Tennis court
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Private check-in/out
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Smoke alarms
    • Safe
    General
    • Shuttle service
      Additional charge
    • Convenience store on site
    • Hypoallergenic
    • Air conditioning
    • Smoke-free property
    • Car rental
    • Packed lunches
    • Chapel/Shrine
    • Carpeted
    • Elevator
    • Hair/Beauty salon
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    3 swimming pools
    Pool 1 – indoorFree!
    • Open all year
    • Adults only
    Pool 2 – outdoorFree!
    • Open all year
    • All ages welcome
    Pool 3 – outdoor (kids)Free!
    • Open all year
    • Suitable for kids
    Spa
    • Kids' pool
    • Fitness classes
    • Fitness
    • Massage chair
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Beach umbrellas
    • Turkish/Steam Bath
      Additional charge
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    JW Marriott Cancun Resort & Spa takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 11:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    Free
    Crib upon request
    Free
    3 - 11 years
    Extra bed upon request
    Free

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa JCB Diners Club American Express Cash JW Marriott Cancun Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    The resort fee is a compulsory Club Card which includes benefits such as daily fitness class for 2 at pool Deck, one-hour access to the tennis court per day, weekly dancing lesson for 2, 1 wine tasting for 2 per stay.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about JW Marriott Cancun Resort & Spa

    • The prices at JW Marriott Cancun Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at JW Marriott Cancun Resort & Spa include:

      • Double
      • Suite

    • JW Marriott Cancun Resort & Spa offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Turkish/Steam Bath
      • Game room
      • Snorkeling
      • Diving
      • Tennis court
      • Kids' club
      • Beachfront
      • Bicycle rental
      • Steam room
      • Private beach area
      • Water sports facilities on site
      • Massage chair
      • Beach
      • Foot bath
      • Swimming pool
      • Fitness
      • Spa facilities
      • Spa lounge/Relaxation area
      • Fitness classes
      • Spa/Wellness packages

    • The nearest beach is 150 feet from JW Marriott Cancun Resort & Spa.

    • JW Marriott Cancun Resort & Spa is 6.2 miles from the center of Cancún.

    • JW Marriott Cancun Resort & Spa has 9 restaurants:

      • La 16 Speakeasy
      • Gustino Italian Grill
      • Sasi Thai
      • Mikado
      • Hana Polynesian Grill
      • Bravío
      • Champions Sports Bar
      • BeachWalk
      • 750 Pizzeria

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Cancun Resort & Spa on this page.

    • Check-in at JW Marriott Cancun Resort & Spa is from 3:00 PM, and check-out is until 12:00 PM.

    • Guests staying at JW Marriott Cancun Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Buffet