Experience World-class Service at Krystal Grand Cancun

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Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, Krystal Grand Cancun offers a bi-level outdoor pool, private white sandy beach and full-service spa.

The hotel features guestrooms with flat-screen TVs and MP3 docking stations. Guests will also enjoy the private balcony with views of the city or ocean as well as 24-hour room service.

Guests at Krystal Grand Cancun can begin the day with a fresh breakfast at the on-site O restaurant. The Grill & Terrace, Rissotto and Ayami restaurants, plus the Take a Bite is also available at the hotel for casual dining during the day.

This is our guests' favorite part of Cancún, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Krystal Grand Cancun has been welcoming Booking.com guests since Oct 29, 2009
Hotel chain/brand: Krystal

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.1!

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Golf course (within 2 miles)

Spa

Playground


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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4 reasons to choose Krystal Grand Cancun

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Playa Forum

    8.6 Excellent beach
    200 feet from property
  • Playa Punta Cancun

    8.7 Excellent beach
    250 feet from property
  • Caracol

    8.5 Very good beach
    550 feet from property
  • Playa Gaviota Azul

    9.0 Wonderful beach
    900 feet from property
  • Playa Chac Mool

    8.7 Excellent beach
    1,800 feet from property
  • Ancha Beach

    8.4 Very good beach
    3,350 feet from property
  • El Rey Beach

    8.6 Excellent beach
    1.2 miles from property
  • Tortuga Beach

    8.2 Very good beach
    1.6 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • For Guests in the Alltitude Rooms is Room Service Available at all times? Thank-You
    Room Service is available 24 hours in both sections (including Altitude Section)
    Answered on January 8, 2020
  • Hi does this room have a balcony ?
    Warm greetings from the team at Reflect Cancun Resort & Spa. All our rooms have a balcony
    Answered on May 22, 2020
  • are shuttles available from the airport to the hotel?
    We do not offer complimentary transportation.We invite you to contact AMStar our DMC partner
    Answered on June 18, 2020
  • Do you have private pools
    We do have 3 pool for all our guest, 01 infinity pool for guest to reserve Altitude suite.
    Answered on January 3, 2021
  • Does this place include Spa
    Krystal Grand Cancun offers Spa services with Additional costs
    Answered on December 18, 2020
  • Still looking?
Area info *
Guests loved walking around the neighborhood!
Excellent location – show map
7 Restaurants On Site

    Restaurant O

    Food: Mexican, Tex-Mex, Local, International, Latin American

    Open for: Breakfast, Dinner

    The Grill

    Open for: Lunch, Dinner

    Lounge and Terrace

    Food: American

    Open for: Brunch

    Risotto

    Food: Italian

    Open for: Dinner

    Ayamí

    Food: Chinese, Indian, Japanese, Asian

    Open for: Dinner

    Beach bar and grill

    Food: International

    Open for: Brunch, Lunch

    Restaurante Hacienda el Mortero

    Food: Mexican

Resort Facilities at Krystal Grand Cancun
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Activities
  • Aerobics
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Themed dinners
  • Beach
  • Kids' club
  • Water sports facilities on site Additional charge
  • Entertainment staff
  • Snorkeling Off-site Additional charge
  • Diving Off-site Additional charge
  • Windsurfing Off-site Additional charge
  • Playground
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Secure parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Meeting/Banquet facilities