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Hotel Lagoon - Pet Friendly is located 20 minutes’ drive from Bacalar Lagoon and 0.8 mi from the Belize Border, in the suburbs of Chetumal. It offers free Wi-Fi throughout and has an outdoor pool. The rooms at Hotel Lagoon - Pet Friendly have air conditioning, cable TV and a wardrobe. The bathroom provides free toiletries. Some rooms may have a terrace. Complimentary coffee and sweet rolls are provided from 6:00 to 11:00 at Hotel Lagoon - Pet Friendly. Guests will be able to find different food options at Zona Libre, located 11 minutes’ drive from the hotel, towards Chetumal’s town center. The property is located 1312 feet from the Belize border where guests will find a Duty Free zone and a variety of casinos. Bacalar town center can be reached in a 25-minute drive, and at Zona Libre guests will also find casinos, shopping malls and nightlife entertainment. Chetumal Airport is 15 minutes’ drive away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast Info

Continental, Vegetarian, American, Breakfast to go

Free private parking available at the hotel

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Room Type
Number of guests
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews


Value for money
Free Wifi
Select topics to read reviews:

See what guests loved the most:

  • Diego
    Mexico Mexico
    Close to the Belize free zone, nice garden and cozy room
  • Giljon
    Netherlands Netherlands
    We had a great stay at the Hotel Lagoon. The hotel is really beautiful and private with a nice swimming pool. It also faces a lagoon that's really nice to look at. The staff was very friendly and helpful and the breakfast was very good. It's also...
  • Kristy
    United States of America United States of America
    I love the layout of the whole place, the lagoon, the room we had, had a private patio, breakfast was nice, staff was friendly but didn’t speak any English, their parrot was cute, their dog was very nice, their pool was clean and welcoming, the...

Hotel area info

1 Restaurant On Site

  • Maiz
    • Open for
    • Ambience
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Hotel Lagoon - Pet Friendly
Great facilities! Review score, 8

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Toilet paper
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
  • Wardrobe or closet
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets are allowed. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Kids' meals
    Additional charge
  • Restaurant
Wifi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Wheelchair accessible
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Beach chairs/Loungers
  • Beach chairs/Loungers
Languages Spoken
  • English
  • Spanish

House rules

Hotel Lagoon - Pet Friendly takes special requests – add in the next step!


From 2:00 PM


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.

Mastercard Visa American Express Cash Hotel Lagoon - Pet Friendly accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Lagoon - Pet Friendly

  • Hotel Lagoon - Pet Friendly offers the following activities/services (charges may apply):

    • Swimming pool

  • Guests staying at Hotel Lagoon - Pet Friendly can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • American
    • Breakfast to go

  • Hotel Lagoon - Pet Friendly is 6.2 miles from the center of Chetumal. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel Lagoon - Pet Friendly may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Lagoon - Pet Friendly has 1 restaurant:

    • Maiz

  • Check-in at Hotel Lagoon - Pet Friendly is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Lagoon - Pet Friendly include:

    • Quad
    • Double

  • Yes, Hotel Lagoon - Pet Friendly is popular with guests booking family stays.