Name: Luna Maya
Address: Avenida Satelite 13, Tulum City Centre, 77780 Tulum, Mexico, Avenida Satelite 13, Quintana Roo, 77780, Mexico
Price range: Prices for upcoming dates start at $49 per night (We Price Match)
Rating: 7.9

Info & prices
Facilities
House Rules
Guest Reviews (325)

We Price Match

Hotel Luna Maya

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle

Luna Maya

This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location Avenida Satelite 13, Tulum City Centre, 77780 Tulum, Mexico – This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.

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Luna Maya

7.9

Good

325 reviews

Cleanliness

7.8
Comfort

7.8
Facilities

7.3
Staff

8.2
Value for money

7.8
Free WiFi

7.8
Location

8.5

I loved the location. It's by everything you need, short walks to food, cafes, shopping, ATMs, gyms!! The staff was super helpful and welcoming. Rooms were clean. I brought repellent to keep away any little blood suckers.

Tiffany, United States of America

Great and friendly staff, spacious room, great location close to the city center - shops, restaurants etc.

Klaudia, Poland

Rooms were clean, bed quite comfy. The small nterior courtyard is pretty.

Rena, United States of America

The room was really big, the bed too. Really ideally situated.

Kristell, Belgium

The location is fantastic - near to the main street and with some great street food and bars nearby. Breakfast is served on a balcony overlooking the street - it's a great people-watching spot.

John, United States of America

Great central location, cute and comfortable. Bed and linens were great. Black out curtain..slept like a rock...easy to get around to restaurants and shops..beach about 100 pesos away..

Pamela, Costa Rica

Great location. Huge room. Great air con. Good got water and friendly staff!

Ivey, United States of America

Staff are nice and kind. Location is few blocks from Ado bus terminal.

Anonymous, South Korea

Good location, the structure, large room well equipped, comfortable bed.

Giovanni, Spain

1.Stuff is really helpful and kind. They are always willing to give good advices. 2. It has a good location.

Kaipeng, Netherlands

Great location!

8.5

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Luna Maya

7.9

Good

325 reviews

8.5

Great location!

What guests loved the most:
“I loved the location. It's by everything you need, short walks to food, cafes, shopping, ATMs, gyms!! The staff was super helpful and welcoming. Rooms were clean. ”

Tiffany United States of America
“Great and friendly staff, spacious room, great location close to the city center - shops, restaurants etc.”

Klaudia Poland
“Rooms were clean, bed quite comfy. The small nterior courtyard is pretty.”

Rena United States of America
“The room was really big, the bed too. Really ideally situated.”

Kristell Belgium
“The location is fantastic - near to the main street and with some great street food and bars nearby. Breakfast is served on a balcony overlooking the street - it's a great people-watching spot.”

John United States of America
“Great central location, cute and comfortable. Bed and linens were great. Black out curtain..slept like a rock...easy to get around to restaurants and shops..beach about 100 pesos away..”

Pamela Costa Rica
“Great location. Huge room. Great air con. Good got water and friendly staff!”

Ivey United States of America
“Staff are nice and kind. Location is few blocks from Ado bus terminal.”

South Korea
“Good location, the structure, large room well equipped, comfortable bed.”

Giovanni Spain
“1.Stuff is really helpful and kind. They are always willing to give good advices. 2. It has a good location.”

Kaipeng Netherlands

Luna Maya is located in Tulum, 2.2 miles from Tulum Archeological Site, and features a garden. Less than 0.6 miles from Tulum Bus station, the property is also 1.7 miles away from Bus station Tulum Ruins. The property is 2.7 miles from Parque Nacional Tulum.

At the hotel, all rooms are equipped with a patio with a garden view. The private bathroom is equipped with a shower and free toiletries. The rooms come with a seating area.

A continental breakfast is served at the property.

The area is popular for cycling, and bike rental is available at this 3-star hotel.

Speaking English and Spanish, staff will be happy to provide guests with practical information on the area at the reception.

Cesiak is 7 miles from Luna Maya, while Ziggys is 5 miles from the property. The nearest airport is Cozumel Airport, 49 miles from the accommodation.

Tulum City Centre is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Luna Maya has been welcoming Booking.com guests since Nov 27, 2017

Distance in property description is calculated using © OpenStreetMap

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Most Popular Facilities

Free WiFi

Airport shuttle

Non-smoking rooms

24-hour front desk

Air conditioning

Daily housekeeping

Guests love...

“large room”
11 related reviews

“friendly staff”
10 related reviews

“air conditioning”
5 related reviews

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental

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Rooms

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Sleeps	Room Type
	Double Standard 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This double room has a seating area, air conditioning and private entrance. Room Facilities: • Shower • Safe • Air conditioning • Sitting area • Free toiletries • Fan • Patio • Private Bathroom • Bathtub or shower • Private entrance • Mosquito net • Towels/Sheets (extra fee) • Garden view • Towels • Clothes rack • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Standard 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This suite features air conditioning, seating area and patio. Room Facilities: • Shower • Safe • Air conditioning • Sitting area • Free toiletries • Fan • Patio • Private Bathroom • Bathtub or shower • Private entrance • Mosquito net • Towels/Sheets (extra fee) • Garden view • Towels • Clothes rack • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Tulum 19 hotels like Luna Maya were just booked

Hotel surroundings – This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Tulum Bus station
0.5 miles
Bus station Tulum Ruins
1.5 miles
Tulum Archeological Site
1.9 miles
Parque Nacional Tulum
2.3 miles
Ziggys
4 miles
Cesiak
6.4 miles
Cenote Dos Ojos
8.3 miles
Sian Ka´an Biosphere Reserve
8.5 miles
Xel Ha
9.7 miles
Xcacel-Xcacelito
10.9 miles

Natural Beauty

Zona Arqueologica de Tulum Carretera federal 307 Cancún - Chetumal Km 230 Ski lift
1.9 miles

Closest Airports

Cozumel Airport
39.9 miles

What Travelers Love About This Location

“Perfect location in town. Huge, comfortable bed! Very lovely staff. Large room and fast, reliable wifi. ”

Sam

United States of America

9.5

“Luna Maya is a very beautiful hotel. It is in the city center. It is far from the sea, but it is cheaper than hotels in the beach. Stuff is very nice. It is pos...”

Kamila

Czech Republic

“Really great stay with Luna Maya. The staff were lovely and very helpful even with our very limited Spanish vocabulary! The room was clean, cool and spacious. T...”

Frankie37

United Kingdom

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4 reasons to choose Luna Maya

Why book with us?

Prices you can't beat!

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The staff speaks English

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Facilities of Luna Maya

House Rules Luna Maya takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

11:00 AM - 11:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this hotel

Luna Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

100% verified reviews · Real guests. Real stays. Real opinions.

7.9 Good 325 reviews

Awesome: 9+

103
Good: 7 – 9

146
Okay: 5 – 7

56
Poor: 3 – 5

13
Very Poor: 1 – 3

7

Cleanliness7.8
Comfort7.8
Facilities7.3
Staff8.2

Value for money7.8
Free WiFi7.8
Location8.5

Low score for Tulum

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“I loved the location. It's by everything you need, short walks to food, cafes, shopping, ATMs, gyms!! The staff was super helpful and welcoming. Rooms were clean. I brought repellent to keep away any little blood suckers. ”

Tiffany

“The location is fantastic - near to the main street and with some great street food and bars nearby. Breakfast is served on a balcony overlooking the street - it's a great people-watching spot. ”

John

“Great central location, cute and comfortable. Bed and linens were great. Black out curtain..slept like a rock...easy to get around to restaurants and shops..beach about 100 pesos away..”

Pamela

Costa Rica

See all guest reviews for Luna Maya

Newest Reviews for Luna Maya

Reviewed: January 17, 2019

Brian
Guatemala
7.9

“Great value”
- • Leisure trip
- • Couple
- • King Standard
- • Stayed 3 nights
- • Submitted from a mobile device
The smell of the sewers is very strong and it gets to the bedrooms.
Bed was very comfortable, staff was amazing.

Stayed in January 2019
Reviewed: January 16, 2019

Diego
Mexico
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Double Standard
- • Stayed 5 nights
- • Submitted from a mobile device
Price and location

Stayed in January 2019
Reviewed: January 13, 2019

Tiffany
United States of America
10

“Maya Luna 😍”
- • Leisure trip
- • Solo traveler
- • King Standard
- • Stayed 5 nights
- • Submitted from a mobile device
I loved the location. It's by everything you need, short walks to food, cafes, shopping, ATMs, gyms!! The staff was super helpful and welcoming. Rooms were clean. I brought repellent to keep away any little blood suckers.

Stayed in January 2019
Reviewed: January 8, 2019

Giovanni
Spain

2 helpful votes
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • King Standard
- • Stayed 2 nights
- • Submitted from a mobile device
I’m not totally sure but maybe some humidity affects the total comfort of the room.
Good location, the structure, large room well equipped, comfortable bed.

Stayed in January 2019
Reviewed: January 8, 2019

Anonymous
Australia
6.3

Pleasant
- • Leisure trip
- • Solo traveler
- • King Standard
- • Stayed 5 nights
The room wasn't the cleanest, and there were lots of moths present.

Stayed in December 2018
Reviewed: January 7, 2019

Klaudia
Poland
7.5

Good
- • Leisure trip
- • Couple
- • King Standard
- • Stayed 2 nights
It smells like mold - especially before turning on the AC.
Great and friendly staff, spacious room, great location close to the city center - shops, restaurants etc.

Stayed in January 2019
Reviewed: January 5, 2019

Kaipeng
Netherlands
6.3

Pleasant
- • Leisure trip
- • Couple
- • Double Standard
- • Stayed 2 nights
- • Submitted from a mobile device
1. They put two freshly painted side tables next to the bed. The smell is so strong that my girlfriend could not get asleep even if we totally open the window. 2. The blanket is not that clean. We saw several spots.
1.Stuff is really helpful and kind. They are always willing to give good advices. 2. It has a good location.

Stayed in January 2019
Reviewed: January 4, 2019

Madlena
United Kingdom
5.8

Okay
- • Leisure trip
- • Solo traveler
- • Double Standard
- • Stayed 3 nights
- • Submitted from a mobile device
It was quite dirty with a heavy smell of mould. I slept with the lights on because a spider fell on my head on the very first night a few minutes after going to bed.
The guy at the desk.

Stayed in December 2018
Reviewed: January 3, 2019

Anonymous
Mexico
Age group: 35 – 44
4.6

Disappointing
- • Leisure trip
- • Couple
- • King Standard
- • Stayed 1 night
- • Submitted from a mobile device
The bath was not clean, too many mosquitos in the room!
Only the location

Stayed in December 2018
Reviewed: January 1, 2019

Carly
United Kingdom
3.8

“Hostel not a hotel, would avoid.”
- • Leisure trip
- • Couple
- • King Standard
- • Stayed 6 nights
The room was damp and smelt. The bathroom had a blocked up window so no humidity could escape and again stank. There was gross mark's on walls, bedding and paint pealing off walls in bathroom and generally feeling of decay. The bathroom was horrible to use because of smell, humidity, general condition and again the smell. Such a depressing stay on our holiday. The breakfast is terrible, basic fruit and toast and ceral. Some days they will just have no fruit left. There was not enough chair's for breakfast some days, I asked the lady working there who happened to be sitting on one of the chairs if she could get anymore so I could sit down to eat and it was no , but she continued enjoyed to be slumped on one of the chairs. All the table were dirty and never wiped for breakfast. Real little effort here for breakfast by staff and hotel. This is not a hotel more a hostal and not a great one.
The staff on reception were helpful, particulary a young guy whose english was great and helped us out.

Stayed in January 2019
Reviewed: December 30, 2018

Anonymous
Argentina
10

Exceptional
- • Leisure trip
- • Couple
- • Double Standard
- • Stayed 3 nights
Comfy bedroom, good breakfast, good location.

Stayed in December 2018
Reviewed: December 29, 2018

Steve
United States of America
8.8

“Big room, great value”
- • Leisure trip
- • Couple
- • King Standard
- • Stayed 1 night
- • Submitted from a mobile device
Concrete floor
Very spacious, comfortable and affordable.

Stayed in December 2018
Reviewed: December 28, 2018

Rena
United States of America

1 helpful vote
6.7

“Very bad breakfast and traffic noise!”
- • Leisure trip
- • Family with young children
- • Double Standard
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was a real joke! Breakfast area was dirty, tables and chairs in disarray every morning. Toast, cereal and watermelon/melon (on a lucky day) carelessly thrown on a table. Butter was rancid, coffee very weak. Luna Maya is right on a very busy road. Traffic noise is a real problem We would not stay there again!
Rooms were clean, bed quite comfy. The small nterior courtyard is pretty.

Stayed in December 2018
Reviewed: December 28, 2018

Tanner
United States of America
6.3

Pleasant
- • Leisure trip
- • Couple
- • King Standard
- • Stayed 1 night
- • Submitted from a mobile device
Walls not sound proof. Concrete floors. Cold showers. No hot water in general.
Close to main road easy to get to. Cute.

Stayed in December 2018
Reviewed: December 27, 2018

Anthony
United Kingdom
9.2

“A good choice of bed & breakfast accomodation close to the center of Tulum and at a reasonable price”
- • Leisure trip
- • Solo traveler
- • Double Standard
- • Stayed 1 night
The downside of being close to the centre of town is that the hotel is on a busy road and was a little on the noisy side. My room was also next to the public dining area and I was kept awake by groups of guests chatting. A room toward the back of the hotel would no doubt have been much quieter.
The accommodation was clean, comfortable and close to the centre of Tulum with its vibrant selection of restaurants and bars. The inclusion of a simple, but reasonable, breakfast was a bonus.

Stayed in December 2018

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Hotel Luna Maya