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This hacienda-style hotel is located on Playa del Carmen's Fifth Avenue, one block from the beach. The hotel offers free Wi-Fi in every guest room. Hotel Lunata features 10 guest rooms decorated in traditional Mexican style. Each guest room offers cable TV, air conditioning and a refrigerator. Rooms also offer a balcony with a view of the ocean, garden or Fifth Avenue. Medical services and laundry facilities are available at the Lunata. Guests can explore the Mayan ruins of Chichen Itza, Tulum and Coba. The Lunata Hotel is within a short walk of the boutiques, shops and nightlife of the trendy Fifth Avenue.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 full beds
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
9.0
Location
9.2
Free WiFi
7.8
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Chris
    United States of AmericaUnited States of America
    The location was very convenient and the staff were amazing and very friendly!
  • Clint
    United States of AmericaUnited States of America
    Really can't say enough good things about this place. Would definitely stay here again. Staff was more than helpful. Michelle particularly offered so much in her recommendations. It seems she could read our moods particularly as to what we wanted...
  • Melissa
    United States of AmericaUnited States of America
    Hotel was safe, clean, authentic, perfect location on 5th Ave. Staff was hospitable, friendly and helpful. I highly recommend Hotel Lunata if you’re looking to stay out in Playa del Carmen town. Our room was facing the ave, noise was not terrible...

Hotel area info

Amenities of Hotel Lunata - 5th Avenue
Great facilities! Review score, 9

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Car rental
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Public Bath
Languages Spoken
  • English
  • Spanish

House rules

Hotel Lunata - 5th Avenue takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children over 7 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

7+ years
Extra bed upon request
$10 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Lunata - 5th Avenue accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

An environmental fee of 1.5 USD per room, per night will be requested at the check in.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Please inform Hotel Lunata - 5th Avenue of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Lunata - 5th Avenue

  • The prices at Hotel Lunata - 5th Avenue may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Lunata - 5th Avenue is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Lunata - 5th Avenue include:

    • Double

  • Hotel Lunata - 5th Avenue is 1,000 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Lunata - 5th Avenue offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)
    • Public Bath