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Located in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, all rooms are equipped with a desk. Rooms are equipped with a coffee machine, while some rooms contain a terrace and others also feature sea views. At Hotel Ma'xanab Tulum each room includes bed linen and towels. At the accommodation you'll find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. Tulum Archeological Site is 5.9 miles from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 1.9 miles away. Tulum International Airport is 27 miles from the property, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.4

Free private parking


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Availability

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Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
7.8
Location
9.4
Free Wifi
8.7
High score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • Max
    United Kingdom United Kingdom
    From the get go, hotel Ma’xanab far exceeded my expectations due to the amazing facilities and the incredible work and attentiveness of the staff. José, Milo and Hermelindo specifically were members of staff who really made a difference to the...
  • Tiara
    United States of America United States of America
    This is my second time at Ma’xanab and it’s just as perfect as the first time. The property is clean and well kept. The staff is attentive from the time you confirm your stay to the time you get back home after your stay. The food and drinks at...
  • Madsen
    United States of America United States of America
    Private, peaceful little piece of paradise perfect for a couples getaway. Could bring the kids but honestly, it’s such a romantic place…better for some adult time. Clear waters, excellent service and a dreamy room with private small pool on your...
  • Tiago
    United States of America United States of America
    The staff was amazing and very helpful! The property itself is beautiful! Front desk team was outstanding and Eusebio at the restaurant/beach did a great job! Every morning was just incredible to be greeted with a very cheerful welcome!
  • Sonya
    United States of America United States of America
    The staff was awesome! Sofia and Valeria at the front desk were great! Sofia helped us make a reservation and messaged another restaurant to make sure they knew we were celebrating my bday/wedding anniversary. The hotel had a whatsapp and were...
  • Sujood
    Israel Israel
    Clean, quiet, and excellently located, close to everything. The food is very delicious, and the staff is excellent and very helpful.
  • Richard
    United States of America United States of America
    The restaurant and food is very good and the staff are excellent
  • Fahad
    United States of America United States of America
    The place was nice and tidy, the pool was small, the beach was clean, the food was above average. I liked the jungle vibe they had going, a 2-3 night stay was great.
  • Ellen
    United States of America United States of America
    Great location, nice pool, great food and even friendlier staff
  • Cyrus
    United States of America United States of America
    The staff were very helpful and knowledgeable regarding the happenings of each day/night on the Tulum strip. My girlfriend and I loved the boutique feel of the hotel and the personal attention we received. Will be back again soon!

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Hotel Ma'xanab Tulum
Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
  • Beach

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • iPod dock
  • Telephone

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out

    Entertainment & Family Services

    • Board games/Puzzles

    Cleaning Services

    • Daily housekeeping
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Adults only
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Private entrance
    • Laptop safe
    • Packed lunches
    • Fan
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year
    • Adults only
    • Infinity pool
    • Shallow end
    • Beach chairs/Loungers

    Spa

    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Open-air bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Spanish

    House rules
    Hotel Ma'xanab Tulum takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 11:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 11:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercardUnionPay credit card Cash is not accepted

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Ma'xanab Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    FAQs about Hotel Ma'xanab Tulum

    • The prices at Hotel Ma'xanab Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hotel Ma'xanab Tulum include:

      • Suite

    • Hotel Ma'xanab Tulum is 3.7 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Ma'xanab Tulum is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Hotel Ma'xanab Tulum offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Beachfront
      • Open-air bath
      • Swimming pool
      • Beach
      • Bicycle rental
      • Beauty services
      • Facial treatments
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Private beach area
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Fitness

    • Hotel Ma'xanab Tulum has 1 restaurant:

      • Restaurant #1

    • The nearest beach is 350 feet from Hotel Ma'xanab Tulum. All distances are measured in straight lines. Actual travel distances may vary.