Hotel Ma'xanab Tulum
Carretera Tulum-Boca Paila Km. 6.5, 77760 Tulum, Mexico – Excellent location – show map
Excellent location – rated 9.3/10! (score from 399 reviews)
Real guests • Real stays • Real opinions
The staff were very helpful and knowledgeable regarding the happenings of each day/night on the Tulum strip. My girlfriend and I loved the boutique feel of the hotel and the personal attention we received. Will be back again soon!
United States of America
Get the celebrity treatment with world-class service at Hotel Ma'xanab Tulum
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Located in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, all rooms are equipped with a desk. Rooms are equipped with a coffee machine, while some rooms contain a terrace and others also feature sea views. At Hotel Ma'xanab Tulum each room includes bed linen and towels. A continental, American or vegetarian breakfast is available each morning at the property. At the accommodation you'll find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. Tulum Archeological Site is 5.9 miles from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 1.9 miles from the property. The nearest airport is Cozumel International, 52 miles from the hotel, and the property offers a paid airport shuttle service.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Hotel Ma'xanab Tulum has been welcoming Booking.com guests since Sep 6, 2019Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Beachfront
- Free WiFi
- Free parking
- Airport shuttle
- Restaurant
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Excellent Breakfast
Categories:
See what guests loved the most:
Cyrus
United States of America“The staff were very helpful and knowledgeable regarding the happenings of each day/night on the Tulum strip. My girlfriend and I loved the boutique feel of the hotel and the personal attention we received. Will be back again soon!”
Michelle
Lebanon“Very personalized as everyone calls you by your name.”- KristenUnited States of America“All of the food and drinks served in the hotel restaurant were exceptional. There wasn't a single item on the menu I tried that wasn't delicious. The hotel was quiet and clean, not a place for partying, which is precisely what we were looking for...”
JaimeUnited States of America“Beautiful gorgeous property with all the bells and whistles. Right on the beach. Perfect location. The room was amazing. The food was delicious. The staff was 5 star and very helpful with accommodating us. The service was absolutely wonderful. My...”
Rania
Saudi Arabia“The property is small and intimate, which meant I had the staff’s undivided attention. The front desk team — Claudio and Dyanne —responded to requests quickly and efficiently at all times, and provided excellent recommendations for places to dine...”- PatUnited States of America“The staff, breakfast, location, pool and beach were phenomenal.”
- Nouran
Egypt“Ma’xanab have the best of both worlds, luxury and simplicity. one of the best places i’ve ever stayed at. very serene, amazing taste and so peacful. super clean as well. the crew of the hotel make sure you’re always happy and comfortable. i will...” 
Filip
Poland“The staff is super helpful and nice, which is really not a rule in Tulum. Rooms are very spacious, clean and well furnished. Complimentary delivery of breakfast to the room is also a pleasant feature. The balcony was perfect!”- Roumina
Canada“Loved that the property was only 19 rooms. Felt intimate and quiet and romantic. the staff was very attentive. We LOVED our stay here.” - GordonUnited States of America“Nice to have a free breakfast included as the cost per night was very expensive. Beautiful property and very friendly, helpful staff!”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few hours
is lunch and all u can drink Included in this package if yes what about lunch and what kind of drinks?
We are a hotel adults only with breakfast included.Also, at our Mexican restaurant you can enjoy an amazing lunch & drinks with extra charge.Answered on 22 June 2020Are they Queen beds or full beds?
Are king size bedsAnswered on 16 February 2021I know it's an adults only and children aren't allowed but does that include a 7 month old infant? We love this hotel and would love to book but we do..
Hello! Thank you so much for your interest in staying with us. Unfortunately we are an adults only resort. 75% of our guest are celebrating their anni..Answered on 20 November 2020hi what are the options for food ? is there all inclusive ?? how much it cost
Hello, thank you so much for reaching us, we are not all-inclusive. Your booking includes breakfast and we have service a la carte.Answered on 19 February 2023Hi we are 4 girls trip.. do you have a villa w private pool that could accommodate all of together
Hello! Thank you for writing. Unfortunately we don't have a room with that capacity. In all of our suites you can accommodate a maximum of 2 people.Answered on 2 March 2021Is it loud with music late into the night like other places
We turn off the music on the beach and pool at 18:00 hrs and only leave the restaurant & terrace with music until 23:00 (low volume only for ambiance ..Answered on 7 April 2022- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- Restaurant #1
- CuisineMexican
- Open forBreakfast • Lunch • Dinner
- Dietary optionsVegetarian • Vegan • Gluten-free
Amenities of Hotel Ma'xanab TulumGreat facilities! Review score, 9.1
- Outdoor swimming pool
- Beachfront
- Free WiFi
- Free parking
- Airport shuttle
- Restaurant
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Excellent Breakfast
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- View
- Outdoor furniture
- Beachfront
- Outdoor dining area
- Sun deck
- Private beach area
- Balcony
- Terrace
- Garden
- Dining table
- Coffee machine
- Cleaning products
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bicycle rental
- Beach
- Dining area
- Sitting area
- Desk
- iPod dock
- Telephone
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- Board games/Puzzles
- Daily housekeeping
- LaundryAdditional charge
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Grocery deliveriesAdditional charge
- Adults only
- Designated smoking area
- Air conditioning
- Mosquito net
- Wake-up service
- Private entrance
- Laptop safe
- Packed lunches
- Fan
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Adults only
- Infinity pool
- Shallow end
- Beach chairs/Loungers
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Open-air bath
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash is not accepted
Hotel Ma'xanab Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Please inform Hotel Ma'xanab Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Hotel Ma'xanab Tulum
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Hotel Ma'xanab Tulum is 3.7 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Room options at Hotel Ma'xanab Tulum include:
- Suite
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The prices at Hotel Ma'xanab Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hotel Ma'xanab Tulum has 1 restaurant:
- Restaurant #1
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Guests staying at Hotel Ma'xanab Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
- American
-
Hotel Ma'xanab Tulum offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Massage
- Beachfront
- Open-air bath
- Swimming pool
- Beach
- Bicycle rental
- Beauty services
- Facial treatments
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Private beach area
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
-
Check-in at Hotel Ma'xanab Tulum is from 3:00 PM, and check-out is until 12:00 PM.
