Hotel
 Hotel Ma'xanab Tulum

Beachfront · Private Beach
 Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Carretera Tulum-Boca Paila Km. 6.5, 77760 Tulum, Mexico – Excellent location – show map

Excellent location – rated 9.5/10! (score from 246 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
246 reviews

Breakfast and hospitality where amazing. Very personable.

Omar United States of America

One of the best hotels i've ever stayed in and the staff, service, and food were unbelievably amazing! I am already planning my trip back and staying at this hotel!

April United States of America

Everyone was so accommodating and exceptionally nice. Would recommend to anyone!

Sarah United States of America

location, aesthetic, beach set up, food. wait staff was incredible. massages were well worth it.

Kendall United States of America

I loved how the room and patio was tucked away and private. hidden from view of other rooms. Loved the natural Copal Incense as bug repellant. GREAT breakfast

Rolon United States of America

Staff very friendly and helpful. The food is delicious, especially the guacamole. The beach is beautiful and clean. Rooms are well maintained.

Seif Egypt

The staff was incredible, very friendly & hospitable. Love that the hotel was quaint & quiet. The perfect getaway spot in Tulum!

Kim United States of America

JOSE AND HERMELINDO WERE AMAZING!!!!!!! as restaurant owners, service is so important to us & those two gentlemen made our stay perfect.

Shauna United States of America

Great location, great property, great beach, amazing clean rooms, amazing private pool, great breakfast, lunch and dinner, great cocktails and wines.

Dan United States of America

literally everything. i’m so sad i left the staff was amazing.

Elizabeth United States of America
9.2
Wonderful
246 reviews
  • What guests loved the most:
  • “Breakfast and hospitality where amazing. Very personable.”
    Omar Omar United States of America United States of America
  • “One of the best hotels i've ever stayed in and the staff, service, and food were unbelievably amazing! I am already planning my trip back and staying at this hotel!”
    April April United States of America United States of America
  • “Everyone was so accommodating and exceptionally nice. Would recommend to anyone!”
    Sarah Sarah United States of America United States of America
  • “location, aesthetic, beach set up, food. wait staff was incredible. massages were well worth it.”
    Kendall Kendall United States of America United States of America
  • “I loved how the room and patio was tucked away and private. hidden from view of other rooms. Loved the natural Copal Incense as bug repellant. GREAT breakfast”
    Rolon Rolon United States of America United States of America
  • “Staff very friendly and helpful. The food is delicious, especially the guacamole. The beach is beautiful and clean. Rooms are well maintained.”
    Seif Seif Egypt Egypt
  • “The staff was incredible, very friendly & hospitable. Love that the hotel was quaint & quiet. The perfect getaway spot in Tulum!”
    Kim Kim United States of America United States of America
  • “JOSE AND HERMELINDO WERE AMAZING!!!!!!! as restaurant owners, service is so important to us & those two gentlemen made our stay perfect.”
    Shauna Shauna United States of America United States of America
  • “Great location, great property, great beach, amazing clean rooms, amazing private pool, great breakfast, lunch and dinner, great cocktails and wines.”
    Dan Dan United States of America United States of America
  • “literally everything. i’m so sad i left the staff was amazing.”
    Elizabeth Elizabeth United States of America United States of America

Categories:

  • Staff9.6
  • Facilities9.3
  • Cleanliness9.3
  • Comfort9.5
  • Value for money8.2
  • Location 9.5
  • Free WiFi8.6
High score for Tulum

Get the celebrity treatment with world-class service at Hotel Ma'xanab Tulum

You're eligible for a Genius discount at Hotel Ma'xanab Tulum! To save at this property, all you have to do is sign in.

Located in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum has accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities of this property are a bar, a garden and a private beach area. Free WiFi and room service are offered.

All guest rooms at the hotel come with a seating area. Hotel Ma'xanab Tulum provides some accommodations that have a safety deposit box, and rooms are equipped with a private bathroom with a shower and bathrobes. The rooms at the accommodation feature air conditioning and a desk.

Guests at Hotel Ma'xanab Tulum can enjoy a continental or a à la carte breakfast.

The hotel has a terrace.

Tulum Archeological Site is 6 miles from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 1.9 miles from the property. The nearest airport is Cozumel International, 53 miles from the accommodation, and the property offers a paid airport shuttle service.

This is our guests' favorite part of Tulum, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Hotel Ma'xanab Tulum has been welcoming Booking.com guests since Sept 6, 2019

Distance in property description is calculated using © OpenStreetMap

Show me more

Most popular amenities

1 swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American

Free private parking

Saved to 5704 lists

Availability

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Sorry, reservations for more than 90 nights aren't possible.

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4 reasons to choose Hotel Ma'xanab Tulum

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beach
  • South Tulum Beach

    South Tulum Beach

    8.5 Very good beach
    200 feet from property

Guest reviews

9.2
Wonderful · 246 reviews
Read all reviews
Categories:
  • Staff9.6
  • Facilities9.3
  • Cleanliness9.3
  • Comfort9.5
  • Value for money8.2
  • Location 9.5
  • Free WiFi8.6
High score for Tulum

Select topics to read reviews:

See what guests loved the most:

  • O
    Omar
    United States of AmericaUnited States of America
    “Breakfast and hospitality where amazing. Very personable.”
  • April
    United States of AmericaUnited States of America
    “One of the best hotels i've ever stayed in and the staff, service, and food were unbelievably amazing! I am already planning my trip back and staying at this hotel!”
  • Sarah
    United States of AmericaUnited States of America
    “Everyone was so accommodating and exceptionally nice. Would recommend to anyone!”
  • Kendall
    United States of AmericaUnited States of America
    “location, aesthetic, beach set up, food. wait staff was incredible. massages were well worth it.”
  • Rolon
    United States of AmericaUnited States of America
    “I loved how the room and patio was tucked away and private. hidden from view of other rooms. Loved the natural Copal Incense as bug repellant. GREAT breakfast”
  • Seif
    EgyptEgypt
    “Staff very friendly and helpful. The food is delicious, especially the guacamole. The beach is beautiful and clean. Rooms are well maintained.”
  • Kim
    United States of AmericaUnited States of America
    “The staff was incredible, very friendly & hospitable. Love that the hotel was quaint & quiet. The perfect getaway spot in Tulum!”
  • Shauna
    United States of AmericaUnited States of America
    “JOSE AND HERMELINDO WERE AMAZING!!!!!!! as restaurant owners, service is so important to us & those two gentlemen made our stay perfect.”
  • Dan
    United States of AmericaUnited States of America
    “Great location, great property, great beach, amazing clean rooms, amazing private pool, great breakfast, lunch and dinner, great cocktails and wines.”
  • Elizabeth
    United States of AmericaUnited States of America
    “literally everything. i’m so sad i left the staff was amazing.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hello! Due to the current situation with covid, we wounld't want to go out to restaurants, rather eat&drink on site every day. Is there a chance that you offer an all-inclusive package? Thank you so much for your time, Sara
    Dear Sara We are a hotel boutique with breakfast included. We are offering lunch and dinner at our restaurant. However it has an extra charge.
    Answered on July 7, 2020
  • is lunch and all u can drink Included in this package if yes what about lunch and what kind of drinks?
    We are a hotel adults only with breakfast included.Also, at our Mexican restaurant you can enjoy an amazing lunch & drinks with extra charge.
    Asked about: Junior Suite with Jungle View • Answered on June 22, 2020
  • Are they Queen beds or full beds?
    Are king size beds
    Asked about: Junior Suite with Garden View • Answered on February 16, 2021
  • I know it's an adults only and children aren't allowed but does that include a 7 month old infant? We love this hotel and would love to book but we do have a baby with us
    Hello! Thank you so much for your interest in staying with us. Unfortunately we are an adults only resort. 75% of our guest are celebrating their anniversary or honeymoon. We are sure you will find another lovely place for you 3!
    Answered on November 20, 2020
  • Hi we are 4 girls trip.. do you have a villa w private pool that could accommodate all of together
    Hello! Thank you for writing. Unfortunately we don't have a room with that capacity. In all of our suites you can accommodate a maximum of 2 people.
    Answered on March 2, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Ziggys
    0.2 miles
  • Parque Nacional Tulum
    1.9 miles
  • Cesiak
    2.5 miles
  • Tulum Bus station
    3.7 miles
  • Tulum Archeological Site
    4.3 miles
  • Bus station Tulum Ruins
    4.5 miles
  • Sian Ka´an Biosphere Reserve
    4.7 miles
  • Cenote Dos Ojos
    11.9 miles
Restaurants & cafes
  • Restaurant Parole
    0 miles
  • Cafe/Bar Campanella
    0.2 miles
Natural Beauty
  • Ocean/Sea Caribbean Sea
    0 miles
Beaches in the Neighborhood
  • South Tulum Beach
    200 feet
  • Las Palmas Beach
    3 miles
  • Paraíso Beach
    3.5 miles
  • Playa Pescadores
    3.7 miles
  • Playa Santa Fe
    3.9 miles
Closest Airports
  • Cozumel International Airport
    41.9 miles
How to get to Hotel Ma'xanab Tulum from Cancún International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Restaurant

    Food: Mexican

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Hotel Ma'xanab Tulum

Most popular amenities

1 swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Activities
  • Beach
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Tour desk
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries Additional charge
  • Adults only
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Adults only
  • Beach chairs/Loungers
  • Infinity pool
  • Shallow end
Spa
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Ma'xanab Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

11:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card American Express Hotel Ma'xanab Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Hotel Ma'xanab Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Ma'xanab Tulum

  • Check-in at Hotel Ma'xanab Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Ma'xanab Tulum include:

    • Suite

  • From the nearest airport, you can get to Hotel Ma'xanab Tulum by:

    • Taxi 1h 40min

  • Guests staying at Hotel Ma'xanab Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • À la carte

  • The prices at Hotel Ma'xanab Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Ma'xanab Tulum is 3.7 miles from the center of Tulum.

  • Hotel Ma'xanab Tulum has 1 restaurant:

    • Restaurant

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Ma'xanab Tulum offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Beachfront
    • Spa/Wellness packages
    • Private beach area
    • Hand massage
    • Swimming pool
    • Couples' massage
    • Spa facilities
    • Fitness
    • Open-air bath
    • Neck massage
    • Spa lounge/Relaxation area
    • Full-body massage
    • Beach
    • Head massage
    • Back massage
    • Foot massage