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Hotel Mamá Carlota provides accommodations with free WiFi in Querétaro. Conveniently located in the Historic Monuments Zone district, the property is located 4.3 mi from Queretaro Congress Center and 9.3 mi from Uptown Center Queretaro. Antea is 9.9 mi from the hotel and San Francisco Temple is 1 mi away. At the hotel, all rooms are fitted with a patio. Rooms are complete with a private bathroom equipped with a bath, while certain units at Hotel Mamá Carlota also boast a terrace. All guest rooms come with a flat-screen TV with cable channels. Speaking English, Spanish and Dutch, staff are ready to help around the clock at the reception. Josefa Ortiz de Dominguez Auditorium is 1.8 mi from the accommodations. The nearest airport is Quétaro Intercontinental Airport, 21 mi from the property.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.2

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.9
Location
9.2
Free WiFi
8.9
High score for Querétaro
Select topics to read reviews:

See what guests loved the most:

  • Jolanta
    United States of America United States of America
    Lovely interior courtyard. Clean. Nice, good size room. Most attentive and helpful staff. Near everything - we walked everywhere. Great stay!
  • Alejandra
    Mexico Mexico
    Great location, downtown right there at 5 min walk, facilities super clean
  • Daniel
    Mexico Mexico
    The room was spacious and comfortable. The shower was decent. Good location near the center. Great value for money.

Hotel area info

Amenities of Hotel Mamá Carlota
Great facilities! Review score, 9

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Extra long beds (> 6.5 ft)
View
  • Inner courtyard view
  • View
Outdoors
  • Outdoor furniture
  • Patio
  • Balcony
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Fruit
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Smoke-free property
  • Soundproof
  • Private entrance
  • Car rental
  • Soundproof rooms
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Massage chair
  • Full-body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Makeup services
  • Beauty services
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Hotel Mamá Carlota takes special requests – add in the next step!

Check-in

From 1:00 PM to 6:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.

The fine print
Must-know information for guests at this property

Opening hours for the parking varies depending on the day of the week, please contact the property for further details.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Mamá Carlota

  • Hotel Mamá Carlota offers the following activities/services (charges may apply):

    • Massage
    • Back massage
    • Makeup services
    • Massage chair
    • Walking tours
    • Foot massage
    • Spa/Wellness packages
    • Neck massage
    • Tour or class about local culture
    • Full-body massage
    • Beauty services

  • Hotel Mamá Carlota is 1,650 feet from the center of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Mamá Carlota include:

    • Double
    • Quad

  • The prices at Hotel Mamá Carlota may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Mamá Carlota is from 1:00 PM, and check-out is until 11:00 AM.