Its close by the centro. The staff is really nice, helped us with tours and laundry.

Demi Netherlands

The staff was super nice, very helpful. I liked the breakfast in the morning. Very close to the Laguna for my daily swim. 2- 3 minute walk? Room was nice and bright. I need to add that they upgraded me to a room with a balcony! I was very pleased about that. The people in Bacalar are very super friendly.

Elizabeth Canada

The staff was very nice. The receptionist guy speaks very good English and he is into technology which makes everything easier. The breakfast was served and it was really good! The location is also good and our suite room was spacious with a very big balcony.

Silvia Italy

The hotel is very close to the city center and to the street where all there are several access points to the beach. The room was big and clean and the staff was super nice and helpful. I recommend you try their breakfast which is super good and included in the stay. Highly recommended if you have a car. If you travel with ADO keep in mind that the ADO station is 20 minutes waking from the hotel so it might be challenging with bags, better to get a taxi to the station.

Maria Italy

The location is fantastic. The breakfast was delicious and the room was very comfortable.

Nadine Australia

Great location near to the lagoon and an easy walk into town. Very clean and comfortable and a great balcony area where you can see the colours of the lagoon. Amazing breakfast, off street parking and drinking water on site all included. They also arranged a great sailing trip on the lagoon.

James United Kingdom

Comfortable room with terrace next to small area of trees. Friendly staff, relaxed atmosphere. Short walk down to the lake and good swimming pier. On a quiet road only. few blocks from the zocalo.

Ianmurray United Kingdom

Good location (20 min walk from ADO) The staff were very nice and helpful Lovely breakfast included in the price Big room with good air conditioning Everything was very clean Keep in mind that the door to the patio in the room is not sound proof so you may get some noise from the street, I brought some ear plugs with me and slept like a baby. Some of the staff do not speak very good English, just remember a smile and a gracias here and there help a lot :)

Veronica United States

Very comfortable and clean. Great to be able to fill up our water bottles. Breakfast was lovely. Location is good, about 20 min walk from ADO or ~30pesos for taxi, and just a few mins walk to the lagoon and places to eat.

Kiesha United Kingdom

The location was great, nice and quiet but close to the centre. The reception staff was very nice and friendly. The rooms were clean and the bed very comfortable. We loved having the little balcony to enjoy the view. There was free bottled water available for all guests which was great.

Renate Netherlands