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Hotel
 Hotel Mamazul Tulum

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Andador Kanbul Entre Andador Kaan y Calle Ixchel, Zama, 77760 Tulum, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
123 reviews

The staff provided impeccable customer service. They went above and beyond to ensure our stay was memorable. If you looked like you needed anything they were right there to assist. Juan was absolutely amazing!

Anthony United States of America

the location was great the service was amazing and the food was delicious !! I especially love the octopus tacos!

Melinda United States of America

Beautiful, nice location, AMAZING FOOD, lovely staff and mostly clean.

Eniola Canada

The staff was very responsive to any questions I had both before arriving and during my stay there. Everyone was warm and friendly, easy to chat with, and was able to give me recommendations on various things around Tulum. The complimentary breakfast was fantastic, and the restaurant had a great selection that catered to pallets both foreign and domestic. Very happy with my time here and looking forward to when I’ll be able to swing back by again.

Bryce United States of America

The staff was super friendly, nice and helpful. The room was clean and organized. The food was delicious. The entire place is beautiful and amazing.

Eduardo United States of America

Everything was absolutely wonderful! The staff went above and beyond to make our stay enjoyable. Even though we had trouble finding the hotel, the hostess drove to us to direct us! The food was amazing! The room itself was everything we wanted and more! I can not thank the staff of Mamazul hotel enough for making my birthday one to remember! Highly recommend this hotel!

Christina United States of America

Beautifully blended between modern and traditional! With only 6 rooms, it’s amazingly quiet and ultra serene. The area is growing and with the jungle of tulum, gaining popularity, I’d say this is one of the best “bang for your buck” hotels for the price. There are tons of great photo ops from top to bottom.

Smith United States of America

This place is btful. Only 6 rooms . Very private and romantic. The rooftop pool is a plus,. The service was amazing. The Decor was on point.

Ivan United States of America

Breakfast was amazing, the hotel itself is even more beautiful in person, and the location was perfect! Close to town and the beach, and quiet and safe at night. Marcela & Ruben were so amazing helping us rent bikes and scooters and giving advice on what to do in Tulum. Thank you!!

Kellyn United States of America

Everything is real close and a nice little restaurant on site

Iohn United States of America
8.5
Very Good
123 reviews
  • What guests loved the most:
  • “The staff provided impeccable customer service. They went above and beyond to ensure our stay was memorable. If you looked like you needed anything they were right there to assist.”
    Anthony Anthony United States of America United States of America
  • “the location was great the service was amazing and the food was delicious !! I especially love the octopus tacos!”
    Melinda Melinda United States of America United States of America
  • “Beautiful, nice location, AMAZING FOOD, lovely staff and mostly clean.”
    Eniola Eniola Canada Canada
  • “The staff was very responsive to any questions I had both before arriving and during my stay there.”
    Bryce Bryce United States of America United States of America
  • “The staff was super friendly, nice and helpful. The room was clean and organized. The food was delicious. The entire place is beautiful and amazing.”
    Eduardo Eduardo United States of America United States of America
  • “Everything was absolutely wonderful! The staff went above and beyond to make our stay enjoyable. Even though we had trouble finding the hotel, the hostess drove to us to direct us!”
    Christina Christina United States of America United States of America
  • “Beautifully blended between modern and traditional! With only 6 rooms, it’s amazingly quiet and ultra serene.”
    Smith Smith United States of America United States of America
  • “This place is btful. Only 6 rooms . Very private and romantic. The rooftop pool is a plus,. The service was amazing. The Decor was on point.”
    Ivan Ivan United States of America United States of America
  • “Breakfast was amazing, the hotel itself is even more beautiful in person, and the location was perfect! Close to town and the beach, and quiet and safe at night.”
    Kellyn Kellyn United States of America United States of America
  • “Everything is real close and a nice little restaurant on site”
    Iohn Iohn United States of America United States of America

Categories:

  • Staff9.3
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.6
  • Location8.2
  • Free WiFi8.3

You're eligible for a Genius discount at Hotel Mamazul Tulum! To save at this property, all you have to do is sign in.

Located in Tulum and with South Tulum Beach reachable within 1.5 miles, Hotel Mamazul Tulum has express check-in and check-out, allergy-free rooms, an outdoor swimming pool, free WiFi throughout the property and a bar. The property is around 1.5 miles from Las Palmas Beach, 1.8 miles from Paraíso Beach and 4.2 miles from Tulum Archeological Site. The property provides room service, a concierge service and organizing tours for guests.

The hotel will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Hotel Mamazul Tulum the rooms include bed linen and towels.

The accommodation offers a continental or à la carte breakfast.

Hotel Mamazul Tulum has a sun terrace.

Tulum Bus station is 2 miles from the hotel, while Parque Nacional Tulum is 2.5 miles from the property. The nearest airport is Cozumel International, 51 miles from Hotel Mamazul Tulum, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Hotel Mamazul Tulum has been welcoming Booking.com guests since Jul 9, 2020

Distance in property description is calculated using © OpenStreetMap

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Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Non-smoking rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental

Free parking available at the hotel

Availability

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4 reasons to choose Hotel Mamazul Tulum

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • South Tulum Beach

    South Tulum Beach

    8.5 Very good beach
    1.5 miles from property
  • Las Palmas Beach

    Las Palmas Beach

    8.5 Very good beach
    1.5 miles from property
  • Paraíso Beach

    Paraíso Beach

    8.4 Very good beach
    1.8 miles from property

Guest reviews

8.5
Very Good · 123 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.6
  • Location8.2
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • A
    Anthony
    United States of AmericaUnited States of America
    “The staff provided impeccable customer service. They went above and beyond to ensure our stay was memorable. If you looked like you needed anything they were right there to assist. Juan was absolutely amazing!”
  • Melinda
    United States of AmericaUnited States of America
    “the location was great the service was amazing and the food was delicious !! I especially love the octopus tacos!”
  • Eniola
    CanadaCanada
    “Beautiful, nice location, AMAZING FOOD, lovely staff and mostly clean.”
  • B
    Bryce
    United States of AmericaUnited States of America
    “The staff was very responsive to any questions I had both before arriving and during my stay there. Everyone was warm and friendly, easy to chat with, and was able to give me recommendations on various things around Tulum. The complimentary...”
  • Eduardo
    United States of AmericaUnited States of America
    “The staff was super friendly, nice and helpful. The room was clean and organized. The food was delicious. The entire place is beautiful and amazing.”
  • Christina
    United States of AmericaUnited States of America
    “Everything was absolutely wonderful! The staff went above and beyond to make our stay enjoyable. Even though we had trouble finding the hotel, the hostess drove to us to direct us! The food was amazing! The room itself was everything we wanted and...”
  • Smith
    United States of AmericaUnited States of America
    “Beautifully blended between modern and traditional! With only 6 rooms, it’s amazingly quiet and ultra serene. The area is growing and with the jungle of tulum, gaining popularity, I’d say this is one of the best “bang for your buck” hotels for the...”
  • Ivan
    United States of AmericaUnited States of America
    “This place is btful. Only 6 rooms . Very private and romantic. The rooftop pool is a plus,. The service was amazing. The Decor was on point.”
  • K
    Kellyn
    United States of AmericaUnited States of America
    “Breakfast was amazing, the hotel itself is even more beautiful in person, and the location was perfect! Close to town and the beach, and quiet and safe at night. Marcela & Ruben were so amazing helping us rent bikes and scooters and giving advice on...”
  • Iohn
    United States of AmericaUnited States of America
    “Everything is real close and a nice little restaurant on site”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi, do you offer onsite COVID testing for customers traveling back to the United States
    Yes, we have an agreement with a verified clinic that comes to our hotel to carry out the pcr test to the guest who requests it to travel.
    Answered on October 5, 2021
  • why type of activity do you have near by?
    Abbiamo la spiaggia a 20 minuti, abbiamo tour a cenotes, rovine Maya. Ci sono ristoranti di classe mondiale
    Answered on May 7, 2021
  • Hi can you tell me the internet speed at the hotel? I am looking to book a long stay and I work online. Thank you very much.
    Hello! Thank you very much for writing us! In mamazul each room / common area has its own wifi which makes us an excellent option for work accommodation.
    Answered on August 25, 2021
  • Can you arrange for private car service to/from the airport in Cancun?
    Sure, , we offer special pricing on transportation
    Answered on April 7, 2021
  • Is the bathroom shared with other guests?
    absolutely not! each room has its private bathroom! there are public toilets in the restaurant and the one on the rooftop!
    Answered on January 4, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Great location - show map
Restaurants & cafes
  • Restaurant Chakabar
    0.3 miles
Beaches in the Neighborhood
  • South Tulum Beach
    1.5 miles
  • Las Palmas Beach
    1.5 miles
  • Paraíso Beach
    1.8 miles
  • Playa Pescadores
    2 miles
  • Playa Santa Fe
    2 miles
Closest Airports
  • Cozumel International Airport
    40.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Hotel Mamazul Tulum

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Non-smoking rooms
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Happy hour Additional charge
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Street parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Adults only
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Soundproof rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Adults only
  • Beach chairs/Loungers
  • Pool bar
  • Pool is on rooftop
Spa
  • Beach chairs/Loungers
  • Pool/Beach towels
Languages Spoken
  • English
  • Spanish
  • Italian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Mamazul Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 119 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club American Express Hotel Mamazul Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Hotel Mamazul Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 119 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Mamazul Tulum

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Hotel Mamazul Tulum by:

    • Taxi 2h

  • The prices at Hotel Mamazul Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Mamazul Tulum offers the following activities/services (charges may apply):

    • Happy hour

  • Hotel Mamazul Tulum is 0.8 miles from the center of Tulum.

  • Guests staying at Hotel Mamazul Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • À la carte

  • Check-in at Hotel Mamazul Tulum is from 3:00 PM, and check-out is until 12:00 PM.