Name: Paradisus Los Cabos
Address: Km 19.5 Carretera San José del Cabo - San Lucas, 23400 Cabo San Lucas, Mexico, Km 19.5 Carretera San José del Cabo - San Lucas, Baja California Sur, 23400, Mexico
Price range: Prices for upcoming dates start at $312 per night (We Price Match)
Rating: 9.1

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (96)

Paradisus Los Cabos

This is a Preferred property. They provide excellent service, a great value, and have awesome reviews from Booking.com guests. They might pay Booking.com a little more to be in this program. Beach. This property is either next to the beach or will have its own private access.

Km 19.5 Carretera San José del Cabo - San Lucas, 23400 Cabo San Lucas, Mexico –

Traveler photo of Cabo San Lucas by samo1995

July 13, 2016

Lock in a great price for Paradisus Los Cabos – rated 9.1 by recent guests!

to get started.

Very friendly staff & the amenities were amazing!

Brian, United States of America

The location is perfect. Halfway between the airport and the city. The place is so relaxing and luxurious. The staff is outstanding. Everything is so fresh and clean. It is great for couples. A lot of romantic things to do. Also great for families.

Adylen, United States of America

The staff and the resort were spot on Incredible. Exceeded all of our expectations. The hotel is great, clean, big enough yet small enough, views are amazing, many food choices and delicious, but the service here is just beyond what any words can describe. I’d love to give names of the ones who took extra care of us but honestly everyone at this resort goes above and beyond. Our first time at this resort and we extended our stay and will definitely be back. Truly one of THE BEST places to stay in Los Cabos. We had a great honeymoon and Paradisus was the icing on the cake.

Mark, United States of America

This resort had everything you could need on vacation from relaxing by the pool to a raft of activities including cooking classes, yoga & aqua aerobics. We loved the all inclusive rate for the resort (this included all food and beverages and a number of activities) and there was a wonderful choice of restaurants and bars. The staff were amazing so friendly and helped make our vacation very memorable.

Lea, New Zealand

Excellent staff, life guards are nice touch for the beach, comfortable bed, clean room.

Jessica, United States of America

We were delighted with Royal Service. The setting was spectacular. We were part of a wedding party and that too was organized perfectly. For a week we were treated like royalty. Such a friendly professional staff...always asking if they can serve us a beverage, food etc. We had an amazing time there with our relatives. The week flew by.

Jo-anne, Canada

This is a beautiful recently remodeled Resort. All the facilities are and look brand new. The rooms are very comfortable, spacious, beautifully decorated. Very clean and very well maintained. The room decor is up-scale. The outside areas are well kept. The Pool is very nice and the service personnel in the pool and rooms is very helpful. The butler service in the concierge service is a nice touch. They even give you a cell phone to contact you butler with any questions or issues. We did use his help on the first day primarily. The check-in experience in this Hotel is great. Much better than other similar hotels that I have seen. No promos, no time-sharing B.S. selling speech. Very nice feeling.

Moises, United States of America

The property was well maintained - very clean. The cleaning staff was great - hard working, friendly. We had an ocean front view and it was beautiful. Some of the staff members were great! I'd mention names, but with the high turn-over rate, I don't think it makes a lot of sense or a difference.

Katie123, Canada

The staff was amazing. Alex was one of the best poolside helps around.

Mario, United States of America

All the staffs are extremely friendly Very good service Food is pretty ok Swimming pool is pretty Nice environment Had very good time staying there!!! All the people are very nice!! Thank you so much!!

Shiqi, United States of America

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Experience World-class Service at Paradisus Los Cabos

One of our top picks in Cabo San Lucas.Sitting on a stunning beach with amazing views of the Sea of Cortez is Paradisus Los Cabos, a luxury all-inclusive resort offering world-class facilities. Paradisus Los Cabos accommodates children for free.

350 guestrooms and suites include; fully stocked mini bar, laptop size safe, 50” flat-screen TV and balcony or terrace. Fantastic Swim-up Suites provide access to the 3 new pools of this magnificent resort.

Guests can enjoy a wide variety of food in one of seven restaurants including a world market international buffet and signature a la carte restaurants, such as Gastro Bar by Martin Berasategui, a sumptuous culinary experience by our famed 7-star Michelin chef. There is also 7 bars including our signature swim-up bar and 2-storey Gabi lounge and restaurant overlooking the beach and ocean.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

This property is also rated for the best value in Cabo San Lucas! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Paradisus Los Cabos has been welcoming Booking.com guests since Mar 24, 2010
Hotel Chain: Meliá Hotels & Resorts

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Most Popular Facilities

Swimming Pool

Free WiFi

Family Rooms

Free Parking

Non-smoking Rooms

Fitness Center

Bar

Private Beach Area

Good for couples – they rated the facilities 9.2 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness Center

Golf Course (within 2 miles)

Spa

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Sleeps	Room Type
	Paradisus Junior Suite Ocean View 1 king bed	Show prices
Start of dialog content Room Size 435 ft² This suite has a balcony, dining area and air conditioning. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Slippers • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Ocean view • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Paradisus Junior Suite Garden View 1 king bed	Show prices
Start of dialog content Room Size 435 ft² This suite features a balcony, air conditioning and minibar. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Slippers • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Garden view • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Royal Suite with Ocean View (Adults Only) 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 200 ft² This suite features a balcony, air conditioning and minibar. Room Facilities: • Minibar • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Cable channels • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Private pool • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Royal Swim Up Suite (Adults Only) 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 40 ft² This suite features a balcony, executive lounge access and air conditioning. Room Facilities: • Minibar • Bathtub • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Cable channels • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Private pool • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Paradisus Junior Suite Ocean Front 1 king bed	Show prices
Start of dialog content Room Size 435 ft² This suite features a balcony, satellite TV and dining area. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Slippers • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Ocean view • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Paradisus Junior Suite Garden View (2 Adults + 2 Children) 1 king bed	Show prices
Start of dialog content Room Size 40 ft² This suite features a balcony, bathrobe and air conditioning. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Slippers • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Garden view • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Royal Suite with frontal Ocean View (Adults Only) 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 200 ft² This suite has a balcony, flat-screen TV and executive lounge access. Room Facilities: • Minibar • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Cable channels • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Private pool • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Concierge Garden View Suite 2 queen beds	Show prices
Start of dialog content Room Size 435 ft² This suite has a balcony, air-conditioning, and a minibar. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Slippers • Cable channels • Bathtub or shower • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Garden view • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Royal Master Suite with frontal Ocean View (Adults Only) 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 116 ft² This room features a separate living and dining area, a bedroom with one king-sized bed and a sofa plus a second sofa in the living area. Room Facilities: • Minibar • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Bathroom • Walk-in closet • Slippers • Cable channels • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Private pool • Coffee machine • Terrace • Towels • Linens Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Concierge Ocean Front Master Suite 1 king bed	Show prices
Start of dialog content Room Size 1250 ft² This suite has a balcony, minibar, and air-conditioning. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Walk-in closet • Slippers • Cable channels • Bathtub or shower • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Ocean view • Coffee machine • Terrace • Towels • Linens • Sofa bed Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Concierge Ocean Front Suite 1 king bed	Show prices
Start of dialog content Room Size 435 ft² This suite features a balcony, dining area and minibar. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Radio • Ironing facilities • Free toiletries • Toilet • Slippers • Cable channels • Bathtub or shower • Flat-screen TV • Wake-up service • Alarm clock • Executive Lounge Access • Ocean view • Coffee machine • Terrace • Towels • Linens Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Cabo San Lucas: 11 resorts like Paradisus Los Cabos were just booked

5 Reasons to Choose Paradisus Los Cabos

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The staff speaks English

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One of our top picks in Cabo San Lucas

Area Info –

Closest Landmarks

Cabo Real Golf Course
0.4 miles
El Dorado Golf
1.4 miles
Los Cabos Corridor
2 miles
Palmilla Golf Club
3.5 miles
Querencia Golf Course
3.7 miles
Club Campestre
5.4 miles
Punta Sur Golf Course
6.3 miles
Cabo del Sol Golf
6.6 miles
San Jose Estuary
7.3 miles
Puerto Los Cabos
9.7 miles

Restaurants & Markets

Nicksan Restaurant
2.5 miles
El Mercado Restaurant
3 miles
La Comer Supermarket
6.3 miles
Chedraui Select Supermarket
6.3 miles
Gastro Bar by Martin Berasategui Restaurant
0 miles
Walmart San José del Cabo Supermarket
0 miles

Closest Airports

Los Cabos Airport
12.2 miles

What Travelers Love About This Location

“- The resort makes a great first impression. It is newly renovated, everything is clean, no signs of wear and tear, relaxing music playing in the hallways, smiling and helpful staff. There was still minor construction going on in the main checkin area, but it did not affect us. - Our package included Royal Service which has a few benefits: separate checkin area, access to additional two adult-only restaurants, and a personal butler. We did not take advantage of the butler, but the other benefits were very helpful. The Royal Package was added to our booking because we had a room with a swim up pool and this was a pleasant surprise. - The checkin experience was great, the moment you step foot on the property, the staff takes your luggage, offers drinks, gives a tour of the resort. - The room is of adequate size, very clean, with great furniture and nicely decorated. The mini bar has a few snacks and a decent drink selection. The shower has two sets of shower heads which presumably would allow two people to shower which is a cool idea. There is a bathtub in the middle of the room, which is a bit strange, but I'm sure some people will find a use for it. - The swim-up pool is nice, I only used it only a couple times, so in itself to me it was not worth the additional price. However as I mentioned above these rooms include Royal Service which definitely make it worth it. - We asked for a quiet room and our request was fulfilled because we had the room facing the golf course as opposed to the main pool which can have noise from music and children activities. - The experience with food was mostly good. The main restaurants tend to be overrun by families with children so it is great to have an option of child-free restaurants which are quiet and offer more personal service. All restaurants serve decent food.”

Dmitry Chornyi

United States of America

“great facilities and location, very friendly and efficient staff”

stephen

Spain

“Great service and perfect location”

Andre Acham

United States of America

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7 Restaurants On Site

Gabi Club

Food: International

Open for: Dinner

Menu: À la carte
Naos

Food: International

Open for: Breakfast, Dinner

Menu: Buffet
Market Grill

Food: Argentinian, Italian

Open for: Lunch, Dinner

Menu: À la carte

Bana

Food: Asian

Open for: Dinner

Menu: À la carte
Mole

Food: Mexican

Open for: Dinner

Menu: À la carte
La Palapa

Food: International

Open for: Breakfast, Lunch, Dinner

Menu: À la carte

Gastro Bar by Martin Berasategui

Food: International

Open for: Dinner

Menu: À la carte

Resort Facilities at Paradisus Los Cabos Great facilities! Review score, 9.0

Good to Know Paradisus Los Cabos takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

5 - 12 years

Can use an existing bed

50% per child, per night

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

There's no capacity for cribs in the room.

There's no capacity for extra beds in the room.

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

The Fine Print

Please note, at check-in, guests must provide the credit card used to make the reservation.

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This property offers free accommodation for children.

Or, take a look at these appealing alternatives:

Hyatt Ziva Los Cabos - All Inclusive has a location score of 9.1

See the 30 best hotels in Cabo San Lucas, based on 9,103 verified hotel reviews on Booking.com.

눱

Cleanliness

9.4
Comfort

9.3
Facilities

9
Staff

9

Value for money

8.8
Free WiFi

9.3
Location

8.9

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See all guest reviews for Paradisus Los Cabos

Newest Reviews for Paradisus Los Cabos

Reviewed: May 18, 2018

Anonymous
United States of America
9.2

Awesome
- • Leisure trip
- • Couple
- • Paradisus Junior Suite Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
눉I didn’t like the fact that I made reservations for a king size bed for my wife and I and were given two twin beds instead.

Stayed in April 2018
Reviewed: May 16, 2018

Brian
United States of America
10

“Beautiful property, wonderful food, a great couples place & even a great place for families too”
- • Leisure trip
- • Couple
- • Royal Swim Up Suite (Adults Only)
- • Stayed 6 nights
- • Submitted from a mobile device
눉There was NOTHING that I didn't like about this place!
눇Very friendly staff & the amenities were amazing!

Stayed in May 2018
Reviewed: May 15, 2018

Adylen
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Royal Suite with Ocean View (Adults Only)
- • Stayed 5 nights
- • Submitted from a mobile device
눉The food could have been better. It wasn’t bad but it could have been better. Everything else was great.
눇The location is perfect. Halfway between the airport and the city. The place is so relaxing and luxurious. The staff is outstanding. Everything is so fresh and clean. It is great for couples. A lot of romantic things to do. Also great for families.

Stayed in May 2018
Reviewed: May 15, 2018

Anonymous
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • Paradisus Junior Suite Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Food was pretty bad for the most part.
눇Beach and grounds were great.

Stayed in May 2018
Reviewed: May 8, 2018

Georgiegregory89
Australia
Age group: 25 – 34

1 helpful vote
10

“Luxury hotel perfect for a group holiday or romantic couples getaway”
- • Leisure trip
- • Group of friends
- • Royal Swim Up Suite (Adults Only)
- • Stayed 5 nights
- • Submitted from a mobile device
눉Alcohol in the room was limited - it would have been better to be able to choose what liquor or wine you wanted.
눇Amenities, spa, service

Stayed in April 2018
Reviewed: May 3, 2018

Mark
United States of America
10

“Perfectly Paradise”
- • Leisure trip
- • Couple
- • Royal Suite with Ocean View (Adults Only)
- • Stayed 4 nights
- • Submitted from a mobile device
눉Nothing, everything was seriously just incredible.
눇The staff and the resort were spot on Incredible. Exceeded all of our expectations. The hotel is great, clean, big enough yet small enough, views are amazing, many food choices and delicious, but the service here is just beyond what any words can describe. I’d love to give names of the ones who took extra care of us but honestly everyone at this resort goes above and beyond. Our first time at this resort and we extended our stay and will definitely be back. Truly one of THE BEST places to stay in Los Cabos. We had a great honeymoon and Paradisus was the icing on the cake.

Stayed in May 2018
Reviewed: May 2, 2018

Lea
New Zealand
9.6

“A beautiful resort with fantastic facilities.”
- • Leisure trip
- • Family with young children
- • Paradisus Junior Suite Ocean View
- • Stayed 5 nights
눉The beach is very beautiful but steep and the waves huge and dumpy - not safe for ocean swimming.
눇This resort had everything you could need on vacation from relaxing by the pool to a raft of activities including cooking classes, yoga & aqua aerobics. We loved the all inclusive rate for the resort (this included all food and beverages and a number of activities) and there was a wonderful choice of restaurants and bars. The staff were amazing so friendly and helped make our vacation very memorable.

Stayed in April 2018
Reviewed: April 29, 2018

Jessica
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Paradisus Junior Suite Ocean Front
- • Stayed 10 nights
- • Submitted from a mobile device
눇Excellent staff, life guards are nice touch for the beach, comfortable bed, clean room.

Stayed in April 2018
Reviewed: April 27, 2018

Jo-anne
Canada
10

“We had a spectacular week at this property and would love to return.”
- • Group of friends
- • Royal Suite with Ocean View (Adults Only)
- • Stayed 7 nights
- • Submitted from a mobile device
눉The only disappointment was that the surf is dangerous so we chose to relax at the pool, when we normally would hang out on the beach.
눇We were delighted with Royal Service. The setting was spectacular. We were part of a wedding party and that too was organized perfectly. For a week we were treated like royalty. Such a friendly professional staff...always asking if they can serve us a beverage, food etc. We had an amazing time there with our relatives. The week flew by.

Stayed in April 2018
Reviewed: April 21, 2018

Juan
United States of America
6.3

Pleasant
- • Leisure trip
- • Couple
- • Paradisus Junior Suite Garden View
- • Stayed 4 nights
- • Submitted from a mobile device
눉The waitresses were to slow and do not pay attention to your request

Stayed in April 2018
Reviewed: April 15, 2018

Symara
United States of America
9.2

“Overall pretty nice place. Definitely will go back!”
- • Leisure trip
- • Group of friends
- • Paradisus Junior Suite Garden View
- • Stayed 4 nights
- • Submitted from a mobile device
눉Located a little far from the city. Could have more diverse & authentic mexican food.
눇Staff was superb. Drinks were amazing.

Stayed in March 2018
Reviewed: April 7, 2018

Moises
United States of America

4 helpful votes
9.0

“Beautiful recently remodeled Resort with good service but so, so food”
- • Leisure trip
- • Family with young children
- • Family Concierge Garden View Suite
- • Stayed 5 nights
눉This Resort is not well prepared to serve people with Celiac (Gluten intolerant). They say they do, but the personnel has varying degrees of understanding of what it really means. This was particularly bad at breakfast where the person making the Omelettes said they can't make them Gluten Free, but the Chef said differently. Who do you believe. Once we call them out on this they tried to do better the next day, but not much beyond that. The quality of the food could be much better. I mean the food is fine, but for this level and cost of resort my expectations are much higher in terms of quality and variety The service and food selection and quality at breakfast at Naos was mediocre at best. The steak at the Grill restaurant was very good. The Oriental Japanese restaurant was the worst. The one next to be pool was OK (try the Tuna Tartar - very good) When visiting this (and many other) resort in Cabo you need to be aware of the topography, the beach is far and down there. The quality of the beach is lower when compared with Cancun. Entertainment was very basic. I have seen much better in other all inclusive resorts.
눇This is a beautiful recently remodeled Resort. All the facilities are and look brand new. The rooms are very comfortable, spacious, beautifully decorated. Very clean and very well maintained. The room decor is up-scale. The outside areas are well kept. The Pool is very nice and the service personnel in the pool and rooms is very helpful. The butler service in the concierge service is a nice touch. They even give you a cell phone to contact you butler with any questions or issues. We did use his help on the first day primarily. The check-in experience in this Hotel is great. Much better than other similar hotels that I have seen. No promos, no time-sharing B.S. selling speech. Very nice feeling.

Stayed in April 2018
Reviewed: April 7, 2018

Suzanne
United States of America
9.2

“Lovely staff and property”
- • Leisure trip
- • Group of friends
- • Paradisus Junior Suite Ocean View
- • Stayed 7 nights
- • Submitted from a mobile device
눉The Bana sushi restaurant
눇Great size rooms w very comfortable beds

Stayed in April 2018
Reviewed: March 24, 2018

Katie123
Canada

4 helpful votes
5.8

“This 5 Star resort is no more than a 3 star at best.”
- • Leisure trip
- • Couple
- • Royal Suite with frontal Ocean View (Adults Only)
- • Stayed 7 nights
눉The food was average to below average. The royal service is a joke - the guys mostly stood around talking amongst themselves. When we arrived, the "butler" showed us our room, but forgot to mention things like...the list of restaurants, the Spa, room service, getting the APP to see the activities etc. (All of these things are normally explained.) Then he went on to tell us how sick he was, but would do his best for the day. The beach is small and far away - the sand is rough - like gravel. For anyone with mobility issues, forget about going to the beach -there are many stairs to go down and a long walk to get there. Only one swimming pool with terrible service. If you're a young, pretty female, then you get better service. The food they put out by the pool around noon is fair at best - then it sits there with tons of flies all over it. Not much for entertainment - day or evening. The level of English is minimal (for those of you who don't speak Spanish). I speak basic Spanish, but the staff still managed to get a simple breakfast order wrong. A group from Telmex (Mexican phone company) were there for a few days while we were there. The group from Telmex had amazing attention and service - our level of service was mediocre at best. We paid A LOT of money to stay at this resort - we were expecting to get what we paid for, but we definitely did not! I have stayed at many other All-Inclusives in Mexico and this was by far the most disappointing of them all. We spoke to a staff member regarding our concerns and he revealed to us that we are not the first to complain - in fact, he had heard many complaints prior to ours. We witnessed (over-head) another couple speaking to a manager about their disappointments and in conversing with other couples at dinner or at the pool bar, they also commented about their concerns and disappointments of the resort. To be clear...
눇The property was well maintained - very clean. The cleaning staff was great - hard working, friendly. We had an ocean front view and it was beautiful. Some of the staff members were great! I'd mention names, but with the high turn-over rate, I don't think it makes a lot of sense or a difference.

Stayed in March 2018
Reviewed: March 22, 2018

Mario
United States of America

1 helpful vote
9.6

“Amazing stay.”
- • Leisure trip
- • Group of friends
- • Paradisus Junior Suite Ocean Front
- • Stayed 4 nights
- • Submitted from a mobile device
눉Royal Service was good, however the butler service wasn’t as useful as I thought it would be. Better off just calling the front desk for any issues.
눇The staff was amazing. Alex was one of the best poolside helps around.

Stayed in March 2018

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