Accommodations, Restaurant, and the staff were all exceptional!! Located on the beach and a short scooter ride from many of shops and restaurant. Only 10 minutes from downtown Tulum.

Co United States of America

The hotel sits on a small rock overlooking the sea, which makes it ideal during the sargasso season. The sun deck for guests is very private, great for spending some relaxing days. The hotel is located on the quiet side of Tulum, right next to the beautiful Playa Paraiso, with direct access, just a few steps away. The rooms are beautifully decorated and spacious. The staff was highly attentive, they were there when you needed them but also kept a distance when you preferred privacy.

Erika Mexico

Everything was great! staff amazIng food amazing view amazing. Bloody Mary is the way to go in the morning for a drink!

Corbin United States of America

What can I say. From the hotel staff to the room which was beyond everything that I ever expected to having access to sister hotels nothing short of amazing. We just love Alex she's the best. Oh and the food and drinks top knotch. I will definitely be back soon

Pamela United States of America

Loved the food and staff were incredibly friendly! Overall great experience.

Ludia United States of America

master suite is incredible. there is no beach that has facilities. but anyway on my opinion if you’ll stay in master suite there is no need in a beach

Kolesnikov Mexico

Not only was Alejandra incredibly kind, and helpful the staff at the restaurant (especially Ulises). Everyone was extremely welcoming.

Allen United States of America

I loved the service and the ambiance/feel of the hotel

Joseph United States of America

The service was impeccable. Carlos, the owner, is one of the kindest people I've ever encountered in hospitality. The whole staff was generous and kind, and it make a remarkable impression. I was traveling alone, and I'd just days prior torn my MCL. The whole team went out of their way to make my stay comfortable while I recovered. They inquired about my pain levels, brought me ice for my knee, and supported my mobility. The kindness was the highlight of a beautiful trip. The hotel is also stunningly beautiful. Everything from the rooms to the restaurant terrace is perfectly maintained, and the view is unbeatable. I would absolutely recommend this hotel to anyone. It was worth every cent and then some.

Kristen United States of America

Staying at the Mezzanine was hands down the best experience we have ever had staying at a hotel. The service from the entire staff was impeccable and the attention to detail with every decision they made was beyond impressive. A special thank you to Alejandra for going above and beyond to make us happy and for making our trip so special and memorable.

Genevieve United States of America