Skip to main content
Booking.com Online Hotel Reservations The World's #1 Choice for Booking Accommodations
  • $
    Loading

    Loading

  • English (US)

    Pick your preferred language. We speak English and 42 other languages.

    Most often used by people in the United States

    • English (US)
    • English (UK)
    • Español
    • 简体中文
    • Русский
    • 日本語

    All languages

    • English (UK)
    • English (US)
    • Deutsch
    • Nederlands
    • Français
    • Español
    • Español (AR)
    • Català
    • Italiano
    • Português (PT)
    • Português (BR)
    • Norsk
    • Suomi
    • Svenska
    • Dansk
    • Čeština
    • Magyar
    • Română
    • 日本語
    • 简体中文
    • 繁體中文
    • Polski
    • Ελληνικά
    • Русский
    • Türkçe
    • Български
    • العربية
    • 한국어
    • עברית
    • Latviski
    • Українська
    • Bahasa Indonesia
    • Bahasa Malaysia
    • ภาษาไทย
    • Eesti
    • Hrvatski
    • Lietuvių
    • Slovenčina
    • Srpski
    • Slovenščina
    • Tiếng Việt
    • Filipino
    • Íslenska
  • List your property
  • Register
  • Sign in
Accommodations Flights Flight + Hotel Car Rentals Tours & Activities Airport Taxis

View vacation packages to

Las Vegas Mexico Punta Cana All destinations
  1. Home
    Hotels
    • Apartments
  2. Mexico
    Hotels
    • Apartments
  3. Quintana Roo
    Hotels
    • Apartments
  4. Tulum
    Hotels
    • Apartments
    • Car rental
  5. Mezzanine a Colibri Boutique Hotel-Adults Only (Hotel), Tulum (Mexico) Deals

  • Info & prices
  • Facilities
  • House rules
  • Guest reviews (90)

Share Mezzanine a Colibri Boutique Hotel-Adults Only

We Price Match

Hotel Mezzanine a Colibri Boutique Hotel-Adults Only

Beachfront. Property is on or right next to the beach. Beachfront Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Mezzanine a Colibri Boutique Hotel-Adults Only

Carretera Tulum-Boac Paila km 1.5, 77780 Tulum, Mexico – Excellent location – show map

Excellent location – rated 9.1/10! (score from 90 reviews)

Real guests • Real stays • Real opinions

Close ×
Mezzanine a Colibri Boutique Hotel-Adults Only

Lock in a great price for Mezzanine a Colibri Boutique Hotel-Adults Only – rated 9.2 by recent guests!

to get started.

A general sea view or a sea view taken from the hotel
A seating area at Mezzanine a Colibri Boutique Hotel-Adults Only
A general sea view or a sea view taken from the hotel
A balcony or terrace at Mezzanine a Colibri Boutique Hotel-Adults Only
Guests staying at Mezzanine a Colibri Boutique Hotel-Adults Only
A view of the pool at Mezzanine a Colibri Boutique Hotel-Adults Only or nearby
The swimming pool at or near Mezzanine a Colibri Boutique Hotel-Adults Only
A bird's-eye view of Mezzanine a Colibri Boutique Hotel-Adults Only
A general sea view or a sea view taken from the hotel
A balcony or terrace at Mezzanine a Colibri Boutique Hotel-Adults Only
A porch or other outdoor area at Mezzanine a Colibri Boutique Hotel-Adults Only
A beach at or near the hotel
Guests staying at Mezzanine a Colibri Boutique Hotel-Adults Only
A beach at or near the hotel
A bathroom at Mezzanine a Colibri Boutique Hotel-Adults Only
A general mountain view or a mountain view taken from the hotel
A bed or beds in a room at Mezzanine a Colibri Boutique Hotel-Adults Only
A porch or other outdoor area at Mezzanine a Colibri Boutique Hotel-Adults Only
Food at or somewhere near the hotel
Food at or somewhere near the hotel
Food at or somewhere near the hotel
Food at or somewhere near the hotel

Lock in a great price for Mezzanine a Colibri Boutique Hotel-Adults Only – rated 9.2 by recent guests!

to get started.

9.2
Awesome
90 reviews
  • Facilities

    9.2

  • Cleanliness

    9.6

  • Comfort

    9.4

  • Value for money

    8.4

  • Location

    9.1

  • Total

    9.2

  • Free WiFi

    8.8

The staff is very friendly and professional. Just wonderful people at every level. The hotel is small and very well designed. Has a natural beauty.

Ayse United States of America

The staff are what really make the Mezzanine exceptional. They are the pinnacle of excellent customer service. They all work really hard to provide a great customer experience. Everybody pitches in to do whatever is needed at the time, every time. No staff hierarchy at all.

Jerry United States of America

My best friend and I stayed at the Mezzanine for 5 nights. This hotel has the best view by far of any of the hotels. We also loved all the spaces outside where we could lounge, especially because most areas had covers from direct sunlight. The front desk staff new our names and made us feel like family. Abdel, David, and Maricela are just wonderful. Abdel also recommended a great private tour for the Dos Ojos cenotes. We also loved the nightly tea service and morning coffee and tea. It helped ya wake up every morning! The location of the hotel is great because it is a short bike ride into the more Crowded downtown beach area. We could also easily visit the other Colibri hotels and use their facilities and beach. I highly recommend the mezzanine for a girls trip that is relaxing and focused on lounging, eating, and enjoying the beautiful scenery.

Allison United States of America

We had an amazing stay at Mezzanine! The property exceeded our expectations and the staff was wonderful!

Savanna United States of America

The staff was incredibly accommodating and incredible. Major shout out to Cande, Fili, Alex, Andy and all the others who made our honeymoon stay unforgettable. It was truly like a dream spending time there. The food was out of this world delicious and so were the drinks. The room was a dream of relaxation and the view is unbeatable. The tea/ coffee in the morning and the warm tea at night always made my day. This place is so special, truly thanks to the people that work there.

Kristine United States of America

The staff is amazing, the hotel is very exclusive and quiet. They always had our coffee ready in the morning by the door and they would always fix our room when it was time for bed, even had tea ready for us in the room when we would get back from dinner. The staff spoiled us, we would stay again.

Bea United States of America

View, restaurant seating area, a lot of day beds, swings facing ocean, hammocks facing ocean, restaurant drinks and food were tasty.

Pamela United States of America

Overall, nice little boutique hotel. Great service! Beautiful view from the restaurant and hammock and suntan beds area.

Mininaà United States of America

Everything was increible. The staff is amazing, the food is phenomenal, and the location is the best there is.

Richard Guatemala

Service was top notch. hammocks were awesome. happy hour from 1-4 was 2-for-1 margaritas. thai food was delicious. view over the beach was spectacular.

Joseph United States of America

Staff

9.6
Previous image of the property Next image of the property
A general sea view or a sea view taken from the hotel Image of the property A seating area at Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property A general sea view or a sea view taken from the hotel Image of the property A balcony or terrace at Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property Guests staying at Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property A view of the pool at Mezzanine a Colibri Boutique Hotel-Adults Only or nearby Image of the property The swimming pool at or near Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property A bird's-eye view of Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property A general sea view or a sea view taken from the hotel Image of the property A balcony or terrace at Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property A porch or other outdoor area at Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property A beach at or near the hotel Image of the property Guests staying at Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property Image of the property Image of the property Image of the property A general mountain view or a mountain view taken from the hotel Image of the property Image of the property A porch or other outdoor area at Mezzanine a Colibri Boutique Hotel-Adults Only Image of the property Food at or somewhere near the hotel Image of the property Mezzanine a Colibri Boutique Hotel-Adults Only, Tulum - hotel Photo Image of the property Food at or somewhere near the hotel Image of the property Food at or somewhere near the hotel Image of the property Food at or somewhere near the hotel Image of the property  

Mezzanine a Colibri Boutique Hotel-Adults Only This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9.2
Awesome
90 reviews
  • 9.6

    Staff

  • What guests loved the most:
  • “The staff is very friendly and professional. Just wonderful people at every level. The hotel is small and very well designed. Has a natural beauty.”
    Ayse Ayse United States of America United States of America
  • “The staff are what really make the Mezzanine exceptional. They are the pinnacle of excellent customer service. They all work really hard to provide a great customer experience.”
    Jerry Jerry United States of America United States of America
  • “My best friend and I stayed at the Mezzanine for 5 nights. This hotel has the best view by far of any of the hotels.”
    Allison Allison United States of America United States of America
  • “We had an amazing stay at Mezzanine! The property exceeded our expectations and the staff was wonderful!”
    Savanna Savanna United States of America United States of America
  • “The staff was incredibly accommodating and incredible. Major shout out to Cande, Fili, Alex, Andy and all the others who made our honeymoon stay unforgettable.”
    Kristine Kristine United States of America United States of America
  • “The staff is amazing, the hotel is very exclusive and quiet. They always had our coffee ready in the morning by the door and they would always fix our room when it was time for bed, even had tea ready...”
    Bea Bea United States of America United States of America
  • “View, restaurant seating area, a lot of day beds, swings facing ocean, hammocks facing ocean, restaurant drinks and food were tasty.”
    Pamela Pamela United States of America United States of America
  • “Overall, nice little boutique hotel. Great service! Beautiful view from the restaurant and hammock and suntan beds area.”
    Mininaà Mininaà United States of America United States of America
  • “Everything was increible. The staff is amazing, the food is phenomenal, and the location is the best there is.”
    Richard Richard Guatemala Guatemala
  • “Service was top notch. hammocks were awesome. happy hour from 1-4 was 2-for-1 margaritas. thai food was delicious. view over the beach was spectacular.”
    Joseph Joseph United States of America United States of America

Get the celebrity treatment with world-class service at Mezzanine a Colibri Boutique Hotel-Adults Only

Allow yourself the opportunity to enjoy. Enjoy happiness, rays of the sun, a beautiful beach and breathtaking views. Experience authentic Thai and delicious beach food prepared by our award-winning chef. Lose yourself while enjoying the view of the Caribbean Sea. Feel the fresh water and the warm sand beneath your feet as you experience one of the best beaches on the Yucatan Penninsula. Relish great service in a stunning, luxurious hotel. Mezzanine offers you that Mexican vacation you’ve been waiting for.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

Mezzanine a Colibri Boutique Hotel-Adults Only has been welcoming Booking.com guests since May 26, 2016

What would you like to know?

Submit
No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

Close

We're sorry, but there was an error submitting your comment. Please try again.

Retry
Missing some information? /
Brilliant!

Most popular facilities

Beachfront
Swimming pool
Free WiFi
Free parking
Outdoor pool
Airport shuttle
Bar

Good for couples – they rated the facilities 9.4 for two-person stays.

Bookers love...

녡 “thai food”
4 related reviews

녡 “customer service”
2 related reviews

녡 “morning coffee”
2 related reviews

낍 Top Location: Highly rated by recent guests (9.1)

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Free parking available at the hotel

Saved to 1783 lists

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

We Price Match

When would you like to stay at Mezzanine a Colibri Boutique Hotel-Adults Only?

Reservations longer than 30 nights are not possible.

Enter your dates to check availability.

Your departure date is invalid.

Check-in date
Check-out date
 
Sleeps Room Type
Max adults: 2
Sea View
  • 1 king bed
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Master Suite
  • 1 king bed
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Non View
  • 1 king bed
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
8 properties in Tulum like Mezzanine a Colibri Boutique Hotel-Adults Only were booked in the last 12 hours
An Inside Look at Mezzanine a Colibri Boutique Hotel-Adults Only

Feel the cool water wash over your toes, and the warm sand beneath your feet as you experience bliss on one of the best beaches in the Yucatan

Hotel surroundings

– Excellent location – show map

Closest Landmarks *

  • Parque Nacional Tulum
    1.2 miles
  • Tulum Archeological Site
    1.2 miles
  • Bus station Tulum Ruins
    1.5 miles
  • Tulum Bus station
    2 miles
  • Ziggys
    3.2 miles
  • Cesiak
    5.6 miles
  • Sian Ka´an Biosphere Reserve
    7.8 miles
  • Cenote Dos Ojos
    8.9 miles
  • Xel Ha
    9.7 miles
  • Xcacel-Xcacelito
    10.9 miles

Beaches in the Neighborhood

  • Las Palmas White sand
    50 feet
  • Paraíso, Tulum, Mexico White sand
    2,100 feet

Closest Airports *

  • Cozumel Airport
    39.3 miles

Most Popular Landmarks *

  • Kantenah Bay
    19.8 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Everything else. Staff, location and food superb.”

Anonymous United Kingdom
10

“The staff were incredibly helpful and friendly. Abdel and David were particularly great! Food was amazing and fairly reasonably priced. We stayed in the master ...”

Rachael Ireland
9.5

“amazing staff, location and bar-restaurant. the cocktails and thai food are second to none. try at the Mayan Sacrifice coffee. the location at the end of the be...”

Anonymous United Kingdom
9.1

What would you like to know?

Submit
No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

Close

We're sorry, but there was an error submitting your comment. Please try again.

Retry
Are you missing any information about this area? /
Brilliant!
1 Restaurant On Site
  • Restaurant

    Food: Asian

    Menu: À la carte

4 reasons to choose Mezzanine a Colibri Boutique Hotel-Adults Only

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Facilities of Mezzanine a Colibri Boutique Hotel-Adults Only Great facilities! Review score, 9.2

Most popular facilities

Beachfront
Swimming pool
Free WiFi
Free parking
Outdoor pool
Airport shuttle
Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Pets
  • Pets are not allowed.

Activities
  • Happy hour Additional charge
  • Beach
  • Bicycle rental (additional charge)
Food & Drink
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Perfect Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free public parking is available on site (reservation is not needed).

Pool and Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Outdoor pool (year-round)
  • Outdoor pool
  • Massage Additional charge
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
General
  • Adults only
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Safe
  • Honeymoon suite
  • Non-smoking rooms
  • Room service
Languages Spoken
  • English
  • Spanish

What topic(s) do you want to know more about?

Submit
No thanks

Thanks for your help!

Your opinion helps us figure out what kinds of info we should ask properties for.

Back to property

Whoops! It looks like something went wrong submitting this. Try again?

Retry
Missing some info? /
Awesome!

House rules Mezzanine a Colibri Boutique Hotel-Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children not allowed.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Cards accepted at this hotel

American Express Visa Mastercard Discover Mezzanine a Colibri Boutique Hotel-Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Mezzanine a Colibri Boutique Hotel-Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Mezzanine a Colibri Boutique Hotel-Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Mezzanine a Colibri Boutique Hotel-Adults Only

  • Mezzanine a Colibri Boutique Hotel-Adults Only has 1 restaurants:

    • Restaurant

  • The payment methods and timing of payment may vary. However, Mezzanine a Colibri Boutique Hotel-Adults Only accepts the following payment methods:

    • Apple Pay
    • Discover
    • JCB
    • Booking.com Wallet
    • Visa
    • American Express
    • iDEAL
    • Diners Club
    • PayPal
    • China UnionPay
    • Mastercard

  • Check-in at Mezzanine a Colibri Boutique Hotel-Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Mezzanine a Colibri Boutique Hotel-Adults Only include:

    • Double
    • Suite

  • The prices at Mezzanine a Colibri Boutique Hotel-Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mezzanine a Colibri Boutique Hotel-Adults Only offers the following activities/services (charges may apply):

    • Massage
    • Bicycle rental (additional charge)
    • Beachfront
    • Beach
    • Happy hour

  • In total, there are 9 rooms at Mezzanine a Colibri Boutique Hotel-Adults Only.

    Learn more about rooms and availability by entering your dates.

  • The following parking options are available to guests staying at Mezzanine a Colibri Boutique Hotel-Adults Only (subject to availability):

    • Parking
    • Free parking
    • On-site parking

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.2 Awesome 90 reviews
  • Awesome: 9+

    70

  • Good: 7 – 9

    16

  • Okay: 5 – 7

    3

  • Poor: 3 – 5

    0

  • Very Poor: 1 – 3

    1

  • Staff9.6
  • Facilities9.2
  • Cleanliness9.6
  • Comfort9.4
  • Value for money8.4
  • Location9.1
  • Free WiFi8.8

There was a problem loading the reviews.
Try again

loading

Saved to 1783 lists

Open your list

Keep your lists forever
If you sign in or create an account, you'll unlock unlimited access to your lists from any computer, tablet or smartphone. They won't go away unless you say so.
We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Search

    Error: Enter a destination to start searching.
    +
    Check-in Date
    +
    Check-out Date
    If you select this option, we'll show you popular
    business travel features like breakfast, WiFi and free parking.
    Like this one but not totally sure yet? Show similar hotels

    Questions you may have

    Find quick answers or ask questions to the property

    Thanks! You'll receive an email as soon as the property answers your question.


    Your question will be published on Booking.com once it's approved and answered by our partner. Don’t include inappropriate content. Click here to read our guidelines.
    9.2
    Awesome
    90 reviews

    What guests loved the most:

    “The staff is very friendly and professional. Just wonderful people at every level. The hotel is small and very well designed. Has a natural beauty.”

    Ayse United States of America

    “The staff are what really make the Mezzanine exceptional. They are the pinnacle of excellent customer service. They all work really hard to provide a great customer experience. Everybody pitches in to do whatever is needed at the time, every time. No staff hierarchy at all.”

    Jerry United States of America

    “My best friend and I stayed at the Mezzanine for 5 nights. This hotel has the best view by far of any of the hotels. We also loved all the spaces outside where we could lounge, especially because most areas had covers from direct sunlight. The front desk staff new our names and made us feel like family. Abdel, David, and Maricela are just wonderful. Abdel also recommended a great private tour for the Dos Ojos cenotes. We also loved the nightly tea service and morning coffee and tea. It helped ya wake up every morning! The location of the hotel is great because it is a short bike ride into the more Crowded downtown beach area. We could also easily visit the other Colibri hotels and use their facilities and beach. I highly recommend the mezzanine for a girls trip that is relaxing and focused on lounging, eating, and enjoying the beautiful scenery.”

    Allison United States of America

    “We had an amazing stay at Mezzanine! The property exceeded our expectations and the staff was wonderful!”

    Savanna United States of America

    “The staff was incredibly accommodating and incredible. Major shout out to Cande, Fili, Alex, Andy and all the others who made our honeymoon stay unforgettable. It was truly like a dream spending time there. The food was out of this world delicious and so were the drinks. The room was a dream of relaxation and the view is unbeatable. The tea/ coffee in the morning and the warm tea at night always made my day. This place is so special, truly thanks to the people that work there.”

    Kristine United States of America

    “The staff is amazing, the hotel is very exclusive and quiet. They always had our coffee ready in the morning by the door and they would always fix our room when it was time for bed, even had tea ready for us in the room when we would get back from dinner. The staff spoiled us, we would stay again.”

    Bea United States of America

    “View, restaurant seating area, a lot of day beds, swings facing ocean, hammocks facing ocean, restaurant drinks and food were tasty.”

    Pamela United States of America

    “Overall, nice little boutique hotel. Great service! Beautiful view from the restaurant and hammock and suntan beds area.”

    Mininaà United States of America

    “Everything was increible. The staff is amazing, the food is phenomenal, and the location is the best there is.”

    Richard Guatemala

    “Service was top notch. hammocks were awesome. happy hour from 1-4 was 2-for-1 margaritas. thai food was delicious. view over the beach was spectacular.”

    Joseph United States of America
    1 2

    Didn't find the right hotel?

    Continue search
    See all guest reviews for Mezzanine a Colibri Boutique Hotel-Adults Only

    Newest Reviews for Mezzanine a Colibri Boutique Hotel-Adults Only

    • Reviewed: November 25, 2019

      Andrea

      Brazil
      9 helpful votes
      10
      “Two steps from paradise”
      • • Leisure trip
      • • Group
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Thank there should bê breakfast included, although they provide coffee or era early in the morning , for the price we expected complet breakfast .

      The room had a great view , the bed was really confortable. There is a chair upstairs with such a perfect vibe to do meditation 🙏

      Stayed in November 2019

    • Reviewed: November 23, 2019

      Jacob

      Australia
      10
      “Loved it! Friendly staff, great room and beautiful location.”
      • • Leisure trip
      • • Couple
      • • Stayed 5 nights
      • • Submitted from a mobile device

      Customer service

      Stayed in November 2019

    • Reviewed: November 23, 2019

      Ayse

      United States of America
      10
      “A real vacation in a magical setting”
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted from a mobile device

      The staff is very friendly and professional. Just wonderful people at every level. The hotel is small and very well designed. Has a natural beauty.

      Stayed in November 2019

    • Reviewed: November 18, 2019

      Jerry

      United States of America
      10
      “If you are wanting to get away from the daily get”
      • • Leisure trip
      • • Family with young children
      • • Stayed 9 nights
      • • Submitted from a mobile device

      The Mezzanine is an almost amenity-free cabana style hotel and that may be the whole point of it. The cost of the hotel seems quite high compared to a traditional all inclusive hotel, but being in a Federal archeological conservation area, the government fees paid by the hotels are quite high. An exercise area would be a welcome improvement. The restaurant is Thai, but would do much better with the addition of some traditional Mayan foods. The Thai theme seems to run counter to everything else they are doing.

      The staff are what really make the Mezzanine exceptional. They are the pinnacle of excellent customer service. They all work really hard to provide a great customer experience. Everybody pitches in to do whatever is needed at the time, every time. No staff hierarchy at all.

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Allison

      United States of America
      9.6
      “This was the most relaxing and hospitable hotel I’ve ever stayed at”
      • • Leisure trip
      • • Group
      • • Stayed 5 nights
      • • Submitted from a mobile device

      It is expensive but Tulum in general is expensive

      My best friend and I stayed at the Mezzanine for 5 nights. This hotel has the best view by far of any of the hotels. We also loved all the spaces outside where we could lounge, especially because most areas had covers from direct sunlight. The front desk staff new our names and made us feel like family. Abdel, David, and Maricela are just wonderful. Abdel also recommended a great private tour for the Dos Ojos cenotes. We also loved the nightly tea service and morning coffee and tea. It helped ya wake up every morning! The location of the hotel is great because it is a short bike ride into the more Crowded downtown beach area. We could also easily visit the other Colibri hotels and use their facilities and beach. I highly recommend the mezzanine for a girls trip that is relaxing and focused on lounging, eating, and enjoying the beautiful scenery.

      Stayed in November 2019

    • Reviewed: November 6, 2019

      C

      Belgium
      10
      “Hospitality with capital H!”
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      Alles was top!

      Zeer hartelijk ontvangst! Thank you Abdel & Laura!

      Stayed in November 2019

    • Reviewed: October 28, 2019

      Savanna

      United States of America
      9.2
      Awesome
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      We had an amazing stay at Mezzanine! The property exceeded our expectations and the staff was wonderful!

      Stayed in October 2019

    • Reviewed: October 21, 2019

      Rachael

      Ireland
      9.6
      “Amazing find! ”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      The staff were incredibly helpful and friendly. Abdel and David were particularly great! Food was amazing and fairly reasonably priced. We stayed in the master suite for our first night and couldn’t recommend it enough...it was worth the money. The location is outside the town, but that is compensated by the incredible view and access to the beach. Definitely worth staying in this lovely boutique

      Stayed in October 2019

    • Reviewed: October 12, 2019

      Kristine

      United States of America
      10
      “Incredibly amazing staff, location and food + cocktails!”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights

      The staff was incredibly accommodating and incredible. Major shout out to Cande, Fili, Alex, Andy and all the others who made our honeymoon stay unforgettable. It was truly like a dream spending time there. The food was out of this world delicious and so were the drinks. The room was a dream of relaxation and the view is unbeatable. The tea/ coffee in the morning and the warm tea at night always made my day. This place is so special, truly thanks to the people that work there.

      Stayed in October 2019

    • Reviewed: October 2, 2019

      Anonymous

      Israel
      9.2
      Awesome
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      The bicycal for rent at the hotel is really overpriced. We rented a car in the same price. Better to rent a bike in a different place.

      Everything else was perfect. The view is amazing, the design of the hotel is beautiful and location is good. The staff is very kind and helped us a lot.

      Stayed in October 2019

    • Reviewed: September 7, 2019

      Anonymous

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      The only thing that could be improved is to ensure to update the schedule to reflect changes - there was no yoga while we were there. Also, we tried to go to El Pez, as it was recommended in our welcome discussion and we were given a “passbook” with this as one of the options, but it was closed for repairs until late-Sept.

      Quiet location, short walk from the ruins, excellent food and great atmosphere! The staff were phenomenal!

      Stayed in September 2019

    • Reviewed: July 23, 2019

      Bea

      United States of America
      4 helpful votes
      10
      “It was amazing!”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      The staff is amazing, the hotel is very exclusive and quiet. They always had our coffee ready in the morning by the door and they would always fix our room when it was time for bed, even had tea ready for us in the room when we would get back from dinner. The staff spoiled us, we would stay again.

      Stayed in July 2019

    • Reviewed: June 19, 2019

      Anonymous

      United States of America
      9.6
      “A small Gem in Tulum”
      • • Leisure trip
      • • Couple
      • • Stayed 7 nights
      • • Submitted from a mobile device

      Small area with sandy beach was not so clear on website. The Hotel staff highlighted the option to use other properties beach access.

      Staff was amazing! They team ensured we felt at home, wanted to help use get the most out if our stay and had amazing follow through. They constently asked if we needed help and what they could do to improve our stay. They arranged dinners, diving and helped us negotiate with cabs. The setting was magnificent! Rooms small but spacious, and well designed with plenty of storage. Loved loft and swing! The services were awesome. We appreciated the liittle extras such as the beach bag, tea service, custom soaps, and morning coffee delivery. Also enjoyed and utilized the option to use the facilities of other hotels within the hotel portfolio. The Restaurant was also terrific! The chef can out to see use 2 times in our stay of a week. Staff also attentive and knowledgable about the menu. Food was awesome too!

      Stayed in June 2019

    • Reviewed: May 17, 2019

      Pamela

      United States of America
      10
      “Excellent”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Pool could be bigger

      View, restaurant seating area, a lot of day beds, swings facing ocean, hammocks facing ocean, restaurant drinks and food were tasty.

      Stayed in May 2019

    • Reviewed: April 15, 2019

      Olivia

      Austria
      1 helpful vote
      7.5
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      We booked a room with no view - but we didnt know that it means without windows at all!!!! I had a box-feeling that also the very nice furniture and style couldn't make better... For this price I would now choose a different stay.

      The stuff was very helpful and great!! Had all good energy!!

      Stayed in April 2019

    The Best of Tulum

    Click here to see more hotels and accommodations near popular landmarks in Tulum

    Most Popular Cities

    • Akumal
    • Xpu Ha
    • Puerto Aventuras
    • Coba
    • Punta Allen

    Save time, save money!

    Sign up and we'll send the best deals to you

    Error: Please enter a valid email address.

    Error: Oops! An error has occurred.

    Thanks! We've sent you an email so you can confirm your subscription

    Refer a property List your property

    • Tablet version
    • Mobile version
    • Your account
    • Make changes online to your booking
    • Customer Service help
    • Become an affiliate
    • Booking.com for Business
    • Countries
    • Regions
    • Cities
    • Districts
    • Airports
    • Hotels
    • Places of interest
    • Homes
    • Apartments
    • Resorts
    • Villas
    • Hostels
    • B&Bs
    • Guest houses
    • Unique places to stay
    • Reviews
    • Unpacked: Travel articles
    • Refer a property New
    • Travel Communities New
    • Car rental
    • Flight finder
    • Restaurant reservations
    • Booking.com for Travel Agents
    • About Booking.com
    • Give website feedback
    • Customer Service help
    • Partner help
    • Careers
    • Press center
    • Safety Resource Center
    • Investor relations
    • Terms & conditions
    • Privacy & cookie statement
    • Corporate contact
    Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by 198 offices in 70 countries.
    Extranet login
    Copyright © 1996–2019 Booking.com™. All rights reserved.
     

    Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.

    • Booking.com
    • Priceline
    • Kayak
    • Agoda
    • Rentalcars
    • OpenTable
    Start of dialog content

    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
    End of dialog content

    Check-in date

    Check-out date

    « »
    Su Mo Tu We Th Fr Sa
           
           
           
           
           
           
    Close calendar

    Save up to 50% in Tulum

    Get exclusive Booker deals by email

    For a limited time only

    Error: Please enter a valid email address.

    Error: Oops! An error has occurred.

    Awesome! You're now subscribed


    Soon you'll receive news about top-rated hotels, irresistible deals and exciting destinations!
    Sign in to continue
    Sign in to your account
    or
    Sign in with Facebook Sign in with Google
    Don't have an account yet? Create your account
    998220,1015390,1017020,1017050,1011800,1024320,1013510,1012390,966310,1007570,1020550|1,1007700|2,1024310,835220,1016090,998820,1015390|1,1002100,1007700,1020550,1017680,1002050,1020550|4,1004320,758330