“service and location particularly. Interesting cabins- architecturally- excellent balconies- especially those up near lake- Beautiful nature and lake. Wind was blowing in this season which made it especially fresh. Perhaps nature space would be bit more successful with just a couple of bungalows less.”

“Very nice surprise : very good quality price ratio, + : - A great surprise it was way much better than what we were expected - Food is delicious - A great starting point in order to visit one of the best place in Mexico - Very nice set up on the lake, with beautiful swings over the lake - Nice transparent kayak that are free of charge - Super helpful guy at the front desk who always try to do the extra-mile in order to make you happy - Very nice staff globally”

“excellent location. The restaurant food, very good taste and quality.”

“Lovely set on the lake with the jungle all around. Very clean and no insects whatsoever enter the rooms. Hotel has a private pier onto the lagoon/lake. Very helpfull professional staff. Great for people who want to be at peace in nature”

“I like the hotel per se. But it was very expensive. Supposedly, the breakfast was included but it only includes fruit, juice and bread. Anything else was so expensive. The price per night was extremely expensive, did not expect what you were paying for. They want to charge you everything. The tours were extremely expensive too. We payed a tour with the hotel to the pyramids, and the hotel did not want to pay us the tickets to the pyramids (it should be included if you are paying the tour with the hotel).”

“Facile à trouver, un peu excentré par rapport au centre ville, au calme avec son acces lagune Tres bon accueil”“0”

“le lagon, le calme, le site est magique, les chambres sont très agréables”“0”

“Les chambres, le jacuzzi dans la chambre , la décoration, le spa , la couleur du lagon . Très bon petit déjeuner mais à la carte.”“0”

“tout … l’hôtel est merveilleux , le spot est à couper le souffle les chambres sont incroyables la salle de bains avec douche et jaccuzi est juste merveilleuse le lagon est incroyable le restaurant est excellent . le spa est magnifique le management de l’hôtel est du 5 étoiles … dédommagement en cas de soucis”“0”

“excelente ubicación, limpio , comodo, confortable. atención de personal muy buena, cordial. comida poca variabilidad.”“0”