Beachfront · Private beach
Airport shuttle

Moon Palace Cancun - All Inclusive

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
Gallery image of Moon Palace Cancun - All Inclusive in Cancún
Gallery image of Moon Palace Cancun - All Inclusive in Cancún
Gallery image of Moon Palace Cancun - All Inclusive in Cancún
an aerial view of the resort and the beach at Moon Palace Cancun - All Inclusive in Cancún
+37 photos

Moon Palace Cancun - All Inclusive

Lock in a great price for Moon Palace Cancun - All Inclusive - rated 8 by recent guests.

to get started.

Lock in a great price for Moon Palace Cancun - All Inclusive - rated 8 by recent guests. to get started.
Scored 8
8.0
Rated very good
Very good
775 reviews
  • Sea view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Experience world-class service at Moon Palace Cancun - All Inclusive

Situated in Cancún, 15 km from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodation can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business centre, sauna and hot tub. Beto Avila Stadium is 23 km from the accommodation, while Cancun Government Palace is 24 km from the property. The nearest airport is Cancún International Airport, 11 km from Moon Palace Cancun - All Inclusive.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • 7 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

American, Buffet

FREE private parking!

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.6
Cleanliness
8.6
Comfort
8.6
Value for money
7.9
Location
8.1
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Kinally
    United Kingdom United Kingdom
    “It was beautiful and maintained to a high standard - we stay in in Nizuc and could have not asked for better. Room was spacious and everything we needed was easily accessible. Felt safe the whole time and able to relax and let our young teens have...”
  • Daniel
    United Kingdom United Kingdom
    “The resort is fantastic, great food, great entertainment, staff can't do enough for you. Rooms are great.”
  • Farnaz
    Canada Canada
    “A delightful place for relaxation, enjoy the sun and delectable cuisine.”

Property surroundings

Restaurants
20 restaurants on site

  • Gondola
    • Cuisine
      Italian • International
    • Open for
      Dinner
  • Momo
    • Cuisine
      Sushi • Asian
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bugambilias
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Palapa Pier 8
    • Cuisine
      Seafood • International
    • Open for
      Lunch • Dinner
  • Palapa Asadero
    • Cuisine
      International • Grill/BBQ
    • Open for
      Lunch • Dinner
  • El Manglar
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Carvao
    • Cuisine
      Brazilian
    • Open for
      Dinner
  • Los Caporales
    • Cuisine
      Mexican
    • Open for
      Breakfast • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Palapa Delfines
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
  • Palapa Pelicanos
    • Cuisine
      Pizza • International
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian
  • Agra
    • Cuisine
      Indian
    • Open for
      Dinner
  • Bistro - 24 hours. Coffee
    • Cuisine
      International
  • Pepe´s Pizza - Brick oven pizza
    • Cuisine
      Pizza
  • Sweet and Coffee

    No additional info available

  • Riviera Maya
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
  • Trattoria
    • Cuisine
      Italian
    • Open for
      Dinner
  • 19th Hole Bar
    • Open for
      Breakfast • Cocktail hour
  • La Palapa Bar
    • Open for
      Cocktail hour
  • La Burgueria
    • Cuisine
      American
    • Ambiance
      Family friendly
  • Smoked
    • Cuisine
      American
    • Open for
      Lunch

Resort facilities of Moon Palace Cancun - All Inclusive
Great facilities! Review score, 8.6

Most popular facilities
  • 7 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Drying rack for clothing
Activities
  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Mini golf
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional charge
  • Cycling
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Fishing
    Additional charge
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
Reception services
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
7 swimming pools
Pool 1 - outdoor
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Water slide
  • Pool/beach towels
  • Sun umbrellas
Pool 3 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun umbrellas
Pool 4 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun umbrellas
Pool 5 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 6 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 7 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Yoga classes
  • Steam room
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • French
  • Portuguese
  • Russian

House rules
Moon Palace Cancun - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Please note that shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moon Palace Cancun - All Inclusive

  • Moon Palace Cancun - All Inclusive has 20 restaurants:

    • 19th Hole Bar
    • Agra
    • Palapa Pier 8
    • Bistro - 24 hours. Coffee
    • La Burgueria
    • El Manglar
    • Smoked
    • Momo
    • Trattoria
    • Pepe´s Pizza - Brick oven pizza
    • Los Caporales
    • Palapa Pelicanos
    • Palapa Delfines
    • Gondola
    • Bugambilias
    • Carvao
    • Palapa Asadero
    • Sweet and Coffee
    • La Palapa Bar
    • Riviera Maya

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Moon Palace Cancun - All Inclusive on this page.

  • The prices at Moon Palace Cancun - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Moon Palace Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • American
    • Buffet

  • Moon Palace Cancun - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Cycling
    • Children's playground
    • Billiards
    • Games room
    • Snorkelling
    • Diving
    • Table tennis
    • Fishing
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Bicycle rental
    • Public Bath
    • Entertainment staff
    • Personal trainer
    • Tennis equipment
    • Live music/performance
    • Steam room
    • Fitness/spa locker rooms
    • Yoga classes
    • Beach
    • Private beach area
    • Water sport facilities on site
    • Nightclub/DJ
    • Live sport events (broadcast)
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Moon Palace Cancun - All Inclusive is 11.8 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Moon Palace Cancun - All Inclusive is from 15:00, and check-out is until 12:00.

  • Room options at Moon Palace Cancun - All Inclusive include:

    • Double
    • Family
    • Suite

  • Yes, Moon Palace Cancun - All Inclusive is popular with guests booking family stays.