About this property

Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Breakfast Info

    • Vegetarian, Vegan, Gluten-free, American, Buffet

    • Free private parking

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
2 full beds
and
1 king bed
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
2 full beds
and
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Hector
    Belgium Belgium
    Great staff, very friendly and accommodating to solve issues in no time.
  • Jennifer
    United States United States
    10/10 this place is very enjoyable. Would definitely recommend.
  • Francis
    Panama Panama
    Loved the installations the room the pool and the activities available. The food is really good and everyone is so nice.
  • Tyler
    United States United States
    Clean comfortable and staff was friendly and helpful.
  • Maria
    United States United States
    Empleados que nos trataron de MARAVILLA DAVID CRUZ Y JOHAN DE LA GONDOLA German Martinez Jose Chay del Beach Palace
  • Amer
    United States United States
    Everything was beyond expectations. I have been to 28 countries, always staying in 4- or 5-star hotels and resorts, and I have never enjoyed a trip with my kids as much. I wish I had stayed longer, there are always things to do, restaurants to...
  • Kat
    United States United States
    Every food we tried was delicious , Drinks are excellent . We loved the cafe for desserts especially the crepes . So many restaurants and bar you can try , the place is so huge we never ran out of things to see or to do. We will definitely will be...
  • Dainise
    United States United States
    I like the convenience of the door being a bracelet, having access to order food at the pool, having the golf carts atound to pick you up amd tske you to the different location in the hotel, and the staff always happy to help and answer anybqueation
  • Mayank
    Canada Canada
    There was great options in buffet, always available, lots of great events, very beautiful location and well maintained. Moon place has 3 resorts Nizuc, Sunrise and Grand. We got 3 days stay in Nizuc and we upgraded for 600 usd to 2 nights in...
  • Charity
    Canada Canada
    It was a great experience for us.My kids didn’t want to leave at all

Area info

Restaurants

11 Restaurants On Site
  • Gondola
    • Cuisine
      Italian • International
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Momo
    • Cuisine
      Sushi • Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bugambilias
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Pier 8
    • Cuisine
      Seafood • International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Palapa Asadero
    • Cuisine
      International • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Agra
    • Cuisine
      Indian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan
  • Pepe´s Pizza - Brick oven pizza
    • Cuisine
      Pizza
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Riviera Maya
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan
  • Trattoria
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Smoked
    • Cuisine
      American • Tex-Mex • Grill/BBQ
    • Open for
      Lunch
    • Ambience
      Family-friendly • Modern
  • MOMO TEPPAN
    • Cuisine
      Japanese • Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Moon Palace Cancun - All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Please note that shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.