Name: The Grand at Moon Palace All Inclusive
Address: Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, 77500 Cancún, Mexico, Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $802 per night (We Price Match)
Rating: 8.8

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Facilities
House Rules
The Fine Print
Guest Reviews (12)

Resort The Grand at Moon Palace All Inclusive

Beach. This property is either next to the beach or will have its own private access.

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, 77500 Cancún, Mexico –

The swimming pool at or near The Grand at Moon Palace All Inclusive

The Grand at Moon Palace All Inclusive during the winter

The building where the resort is located

A bathroom at The Grand at Moon Palace All Inclusive

Spa and/or other wellness facilities at The Grand at Moon Palace All Inclusive

A restaurant or other place to eat at The Grand at Moon Palace All Inclusive

Evening entertainment for guests staying at The Grand at Moon Palace All Inclusive

A seating area at The Grand at Moon Palace All Inclusive

Children staying at The Grand at Moon Palace All Inclusive

A pool table at The Grand at Moon Palace All Inclusive

Lock in a great price for The Grand at Moon Palace All Inclusive – rated 8.8 by recent guests!

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The facilities are beautiful , the rooms are spacious and well equipped . Great spa and fitness centers , staff is friendly and there was enough to do.

Larissa, United States of America

Olympic pool was excellent, headed and huge, lots of volleyball and pool parties in there :)

Faheem, United Kingdom

Loved the spaciousness even though the place is packed you never have to fight for a place by the pool! Also loved the service at the pools and in restaurants - for the most part it was great

Suzanne, United Kingdom

El servicio del personal y la calidad de los alimentos

Rodolfo, Mexico

Las instalaciones en general. Muy bueno el Buffet. Sin duda volvería.

Juan, Argentina

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9.0

Excellent location!

What guests loved the most:
“The facilities are beautiful , the rooms are spacious and well equipped . Great spa and fitness centers , staff is friendly and there was enough to do.”

Larissa United States of America
“Olympic pool was excellent, headed and huge, lots of volleyball and pool parties in there :)”

Faheem United Kingdom
“Loved the spaciousness even though the place is packed you never have to fight for a place by the pool! Also loved the service at the pools and in restaurants - for the most part it was great”

Suzanne United Kingdom
“El servicio del personal y la calidad de los alimentos”

Rodolfo Mexico
“Las instalaciones en general. Muy bueno el Buffet. Sin duda volvería.”

Juan Argentina

Experience World-class Service at The Grand at Moon Palace All Inclusive

Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, The Grand at Moon Palace All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.

A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.

You will find a 24-hour front desk, hairdresser's, and gift shop at the property.

This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property.

This property also has one of the top-rated locations in Cancún! Guests are happier about it compared to other properties in the area.

This property is also rated for the best value in Cancún! Guests are getting more for their money when compared to other properties in this city.

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The Grand at Moon Palace All Inclusive has been welcoming Booking.com guests since Jul 1, 2016

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Most Popular Facilities

Free WiFi

Swimming pool

Free parking

Family rooms

Outdoor pool

Restaurant

Bar

Private beach area

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, American, Buffet

Free WiFi

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Solarium

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An Inside Look at The Grand at Moon Palace All Inclusive

A seemingly boundless stretch of beautiful beach overlooking the Caribbean Sea is the backdrop for your elegant and fun-filled all-inclusive vacation. At Moon Palace Golf & Spa Resort we offer you everything you need to enjoy an all-inclusive vacation.

Area Info

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Closest Landmarks *

Moon Palace
0.5 miles
Wet 'n Wild Cancun
2.6 miles
Universidad Anahuac Cancun
4.9 miles
El Rey mayan ruins
5.9 miles
Mayan Museum
6.9 miles
Backstage Theatre
8.6 miles
Luxury Avenue
8.8 miles
Kukulcan Plaza
8.8 miles
La Isla Shopping Mall
9.5 miles
Tecnologic Stadium
10.3 miles

Restaurants & Markets *

Centro Comercial La Roca Supermarket
10.9 miles
Coco Bongo Cafe/Bar
18.6 miles

Closest Airports *

Cancun Airport
4.7 miles
Cozumel Airport
33.6 miles

4 reasons to choose The Grand at Moon Palace All Inclusive

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules The Grand at Moon Palace All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

One child under 16 years is charged USD 120 per night when using existing beds.

All children under 16 years are charged USD 120 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

The Grand at Moon Palace All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check in.

Please note that shuttle service between sister properties of Palace resort is not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Staff8.5
Facilities8.8
Cleanliness9.2
Comfort9.0

Value for money8.3
Location9.0

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“Loved the spaciousness even though the place is packed you never have to fight for a place by the pool! Also loved the service at the pools and in restaurants - for the most part it was great”

Suzanne

United Kingdom

See all guest reviews for The Grand at Moon Palace All Inclusive

Newest Reviews for The Grand at Moon Palace All Inclusive

Reviewed: March 23, 2019

Suzanne
United Kingdom
9.2

“Relaxing and fun”
- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 6 nights
- • Submitted from a mobile device
The steak house service was poor, we were the last sitting and had to wait 30mi S even to be offered drinks! It would also be nice if the staff knew a bit more about the hotel, many of them were not able to answer fairly basic questions about the resort
Loved the spaciousness even though the place is packed you never have to fight for a place by the pool! Also loved the service at the pools and in restaurants - for the most part it was great

Stayed in March 2019
Reviewed: January 4, 2019

Larissa
United States of America

5 helpful votes
8.8

“Very nice place not sure if it’s wortb the money we paid”
- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 6 nights
- • Submitted from a mobile device
Dinner reservation system was a huge pain required me to go argue with customer service
The facilities are beautiful , the rooms are spacious and well equipped . Great spa and fitness centers , staff is friendly and there was enough to do.

Stayed in January 2019
Reviewed: July 29, 2018

Faheem
United Kingdom

2 helpful votes
10

“Best holiday we have ever been on”
- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 10 nights
- • Submitted from a mobile device
Olympic pool was excellent, headed and huge, lots of volleyball and pool parties in there :)

Stayed in July 2018
Reviewed: January 5, 2018

Michelle
Argentina

5 helpful votes
9.6

Exceptional
- • Business trip
- • Solo traveler
- • Deluxe Room
- • Stayed 6 nights
Everything was really nice I loved my stay except that the beds are really uncomfortable. I woke up with a back pain that lasted for several days during my stay. Also the attention and service at the Asian cuisine restaurant was HORRIBLE. My family and I just left without even finishing our dinner to go eat at the buffet because the service was unacceptable. But other than that everything else was really good.

Stayed in December 2017

Sleeps	Room Type
	Deluxe Room 1 twin bed and 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This double room has a balcony, bathrobe and air conditioning. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Garden view • Pool view • Cleaning products • Coffee machine • Towels • Clothes rack • Toilet paper • Books, DVDs or music for children Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Garden View 1 twin bed and 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This double room has a balcony, seating area and bathrobe. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Garden view • Pool view • Cleaning products • Coffee machine • Towels • Clothes rack • Toilet paper • Books, DVDs or music for children Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Swim Up Suite 1 twin bed and 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This suite has a balcony, air conditioning and mini-bar. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Garden view • Pool view • Cleaning products • Coffee machine • Towels • Clothes rack • Toilet paper • Books, DVDs or music for children Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Resort The Grand at Moon Palace All Inclusive

The Grand at Moon Palace All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at The Grand at Moon Palace All Inclusive

Most Popular Facilities

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Room Facilities:

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Area Info

Closest Landmarks *

Restaurants & Markets *

Closest Airports *

Most Popular Landmarks *

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4 reasons to choose The Grand at Moon Palace All Inclusive

Why book with us?

See availability Resort Facilities at The Grand at Moon Palace All Inclusive Great facilities! Review score, 8.8

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The Grand at Moon Palace All Inclusive

Resort Facilities at The Grand at Moon Palace All Inclusive Great facilities! Review score, 8.8

House Rules The Grand at Moon Palace All Inclusive takes special requests – add in the next step!