Experience world-class service at Moon Palace Nizuc - All Inclusive

Moon Palace Nizuc - All Inclusive features a restaurant, fitness centre, a bar and garden in Cancún. This 5-star resort offers a 24-hour front desk, room service and free WiFi. The property is 24 km from Cancun Bus Station and 28 km from La Isla Shopping Mall. Guests at the resort can enjoy a buffet breakfast. Moon Palace Nizuc - All Inclusive offers 5-star accommodation with a spa centre and terrace. Beto Avila Stadium is 24 km from the accommodation, while Cancun Government Palace is 24 km away. The nearest airport is Cancún International Airport, 13 km from Moon Palace Nizuc - All Inclusive.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Buffet

Free parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.9
Cleanliness
8.8
Comfort
8.9
Value for money
7.9
Location
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Young
    Canada Canada
    Location was great since it was only few mins from the airport. But waiting for the bus to arrive took almost more than half an hour. But its understandable. Overall we liked the stay including the breakfast lunch and dinner.
  • Max
    Finland Finland
    Nizuc worked well for our family's taste, instead of the other two hotels next to it (which I think were a bit larger and more crowded). The food was great as well as all the facilities, and service staff very polite. Pool area and kids activities...
  • Tamar
    United States United States
    We got the deluxe 2 bedroom suite. It was amazing for our family of 2 adults + 4 children. Very clean and comfortable. We loved it. Our 7 years old twins loved the playroom while we played tennis with the older boys. They had lots of fun there and...

Property surroundings

Restaurants
8 restaurants on site

  • MANGLAR
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Carvao
    • Cuisine
      Brazilian
    • Open for
      Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • LOS CAPORALES
    • Cuisine
      Mexican
    • Open for
      Breakfast • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • PALAPA DELFINES
    • Cuisine
      Grill/BBQ
  • PALAPA PELÍCANOS
    • Cuisine
      Pizza
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LOBBY BAR
    • Open for
      Cocktail hour
  • THE PUB
    • Open for
      Cocktail hour
  • SWEET AND COFFEE (Coffee Shop)

    No additional info available

Resort facilities of Moon Palace Nizuc - All Inclusive
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Alarm clock
View
  • View
Outdoors
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Drying rack for clothing
Activities
  • Bicycle rental
  • Bike tours
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Children's playground
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • ATM/cash machine on site
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Hypoallergenic
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Car hire
    • Laptop safe
    • Family rooms
    • Barber/beauty shop
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
    Outdoor swimming pool
    • Open all year
    • All ages welcome
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Fitness classes
    • Yoga classes
    • Sun loungers or beach chairs
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules
    Moon Palace Nizuc - All Inclusive takes special requests - add in the next step!

    Check-in
    From 15:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

    FAQs about Moon Palace Nizuc - All Inclusive

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Moon Palace Nizuc - All Inclusive on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Moon Palace Nizuc - All Inclusive has 8 restaurants:

      • LOS CAPORALES
      • MANGLAR
      • PALAPA PELÍCANOS
      • Carvao
      • LOBBY BAR
      • THE PUB
      • SWEET AND COFFEE (Coffee Shop)
      • PALAPA DELFINES

    • Guests staying at Moon Palace Nizuc - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Buffet

    • Room options at Moon Palace Nizuc - All Inclusive include:

      • Double

    • The prices at Moon Palace Nizuc - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Moon Palace Nizuc - All Inclusive is from 15:00, and check-out is until 12:00.

    • Moon Palace Nizuc - All Inclusive is 11.8 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Moon Palace Nizuc - All Inclusive is popular with guests booking family stays.

    • Moon Palace Nizuc - All Inclusive offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Massage
      • Children's playground
      • Tennis court
      • Golf course (within 3 km)
      • Kids' club
      • Evening entertainment
      • Beachfront
      • Bicycle rental
      • Public Bath
      • Nightclub/DJ
      • Beach
      • Fitness classes
      • Bike tours
      • Entertainment staff
      • Water sport facilities on site
      • Yoga classes
      • Swimming Pool
      • Private beach area