Hotel
 Naala Tulum

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, 77760 Tulum, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
2,182 reviews

Hi, I enjoyed my stay very much. The location was great for my birthday week in Tulum. I loved being close to the locals.

Perry United States of America

The ambience, the staff was so helpful from beginning to end of my stay. The location was perfect close to everything.

Leontyne United States of America

I loved how clean, comfortable, and cozy my room was. The restroom especially the shower was spacious. The staff were polite and helpful. & the hotel was centrally located to everything.

Jasmine United States of America

Breakfast was really good. The portion sizes, the options (included/pre paid and not included) were good, the taste and service were all excellent!! The morning staff was always super friendly and attentive.

Ashley United States of America

Very comfortable beds and sheets, loved the atmosphere and jungle-like courtyard in the middle, very friendly and helpful staff, cool rooftop deck area, good food (especially the fries!), good location (walkable to bars and restaurants), overall great and comfortable stay! We loved it so much, we came back for an extra night!

Danielle United States of America

Beautiful pool menu. Easy walking distance to many restaurants. Bike rental available and within easy biking distance to the Tulum Ruins.

Kayla United States of America

The pool and facilities near the pool were fantastic. The decor in the rooms was very boho-chic and I loved going out onto the balcony because it had a nice fragrance from some of the surrounding trees. The bathroom amenities smelled amazing and were eco friendly. the hotel itself had some really nice Hotel Naala murals on each floor which added to the ambience. We enjoyed the dinner at the hotel restaurant on our first night.

Jessica United States of America

I loved the place overall, great value for money and captures the charm of Tulum, while providing the modern experience.

Rodrigo Mexico

Hotel was clean and very well kept. Staff was typically really helpful. Hotel overall was better than i expected it to be for the price

Denise United States of America

I felt like I was in a luxury hut in a jungle. the landscaping is breathtaking and whimsical! The beds are insanely large and were an obvious investment as it was the most comfortable bed I’ve ever experienced and I travel a LOT. I was actually able to fall asleep easily and stay asleep- not really a thing back home so I was grateful such a solid slumber. Plus, the staff was so incredibly kind and helpful- always smiling and wanting to assist in any way possible. I can’t wait to go back!!!

Amanda United States of America
8.5
Very Good
2,182 reviews
  • What guests loved the most:
  • “Hi, I enjoyed my stay very much. The location was great for my birthday week in Tulum. I loved being close to the locals.”
    Perry Perry United States of America United States of America
  • “The ambience, the staff was so helpful from beginning to end of my stay. The location was perfect close to everything.”
    Leontyne Leontyne United States of America United States of America
  • “I loved how clean, comfortable, and cozy my room was. The restroom especially the shower was spacious. The staff were polite and helpful. & the hotel was centrally located to everything.”
    Jasmine Jasmine United States of America United States of America
  • “Breakfast was really good. The portion sizes, the options (included/pre paid and not included) were good, the taste and service were all excellent!!”
    Ashley Ashley United States of America United States of America
  • “Very comfortable beds and sheets, loved the atmosphere and jungle-like courtyard in the middle, very friendly and helpful staff, cool rooftop deck area, good food (especially the fries!), good...”
    Danielle Danielle United States of America United States of America
  • “Beautiful pool menu. Easy walking distance to many restaurants. Bike rental available and within easy biking distance to the Tulum Ruins.”
    Kayla Kayla United States of America United States of America
  • “The pool and facilities near the pool were fantastic. The decor in the rooms was very boho-chic and I loved going out onto the balcony because it had a nice fragrance from some of the surrounding...”
    Jessica Jessica United States of America United States of America
  • “I loved the place overall, great value for money and captures the charm of Tulum, while providing the modern experience.”
    Rodrigo Rodrigo Mexico Mexico
  • “Hotel was clean and very well kept. Staff was typically really helpful. Hotel overall was better than i expected it to be for the price”
    Denise Denise United States of America United States of America
  • “I felt like I was in a luxury hut in a jungle. the landscaping is breathtaking and whimsical!”
    Amanda Amanda United States of America United States of America

Categories:

  • Staff8.7
  • Facilities8.9
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.6
  • Location8.5
  • Free WiFi8.3

You're eligible for a Genius discount at Naala Tulum! To save at this property, all you have to do is sign in.

This property is a 12-minute walk from the beach. Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.1 mi from Las Palmas Beach, 1.2 mi from Paraíso Beach and 1 mi from Tulum Bus station. The accommodations provides a 24-hour front desk, airport transfers, room service and free WiFi.

At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Selected rooms have a kitchen with a microwave, a fridge and an oven. All units include a safety deposit box.

Continental and à la carte breakfast options are available daily at Naala Tulum.

The accommodations offers a terrace.

South Tulum Beach is 1.5 mi from Naala Tulum, while Tulum Archaeological Site is 1.6 mi away. The nearest airport is Cozumel International Airport, 40 mi from the hotel.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Naala Tulum has been welcoming Booking.com guests since Dec 9, 2020

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Parking
Airport shuttle
Family rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental

Private parking at the hotel

Saved to 20084 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Naala Tulum

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Las Palmas Beach

    Las Palmas Beach

    8.5 Very good beach
    1.1 miles from property
  • Paraíso Beach

    Paraíso Beach

    8.4 Very good beach
    1.2 miles from property

  • Playa Pescadores

    8.1 Very good beach
    1.3 miles from property

  • Playa Santa Fe

    8.3 Very good beach
    1.3 miles from property
  • South Tulum Beach

    South Tulum Beach

    8.6 Excellent beach
    1.5 miles from property
  • Ruinas Beach

    Ruinas Beach

    8.2 Very good beach
    1.5 miles from property

Guest reviews

8.5
Very Good · 2,182 reviews
Read all reviews
Categories:
  • Staff8.7
  • Facilities8.9
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.6
  • Location8.5
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Perry
    United States of AmericaUnited States of America
    “Hi, I enjoyed my stay very much. The location was great for my birthday week in Tulum. I loved being close to the locals.”
  • Leontyne
    United States of AmericaUnited States of America
    “The ambience, the staff was so helpful from beginning to end of my stay. The location was perfect close to everything.”
  • Jasmine
    United States of AmericaUnited States of America
    “I loved how clean, comfortable, and cozy my room was. The restroom especially the shower was spacious. The staff were polite and helpful. & the hotel was centrally located to everything.”
  • Ashley
    United States of AmericaUnited States of America
    “Breakfast was really good. The portion sizes, the options (included/pre paid and not included) were good, the taste and service were all excellent!! The morning staff was always super friendly and attentive.”
  • Danielle
    United States of AmericaUnited States of America
    “Very comfortable beds and sheets, loved the atmosphere and jungle-like courtyard in the middle, very friendly and helpful staff, cool rooftop deck area, good food (especially the fries!), good location (walkable to bars and restaurants), overall...”
  • Kayla
    United States of AmericaUnited States of America
    “Beautiful pool menu. Easy walking distance to many restaurants. Bike rental available and within easy biking distance to the Tulum Ruins.”
  • Jessica
    United States of AmericaUnited States of America
    “The pool and facilities near the pool were fantastic. The decor in the rooms was very boho-chic and I loved going out onto the balcony because it had a nice fragrance from some of the surrounding trees. The bathroom amenities smelled amazing and...”
  • R
    Rodrigo
    MexicoMexico
    “I loved the place overall, great value for money and captures the charm of Tulum, while providing the modern experience.”
  • Denise
    United States of AmericaUnited States of America
    “Hotel was clean and very well kept. Staff was typically really helpful. Hotel overall was better than i expected it to be for the price”
  • Amanda
    United States of AmericaUnited States of America
    “I felt like I was in a luxury hut in a jungle. the landscaping is breathtaking and whimsical! The beds are insanely large and were an obvious investment as it was the most comfortable bed I’ve ever experienced and I travel a LOT. I was actually able...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • HI, Do you have bicycles at the property to rent? Thank you. Richard
    good day if we have rental bikes at the hotel
    Answered on March 24, 2021
  • Are y’all offering COVID 19 test? Or scheduling test for visitors?
    Yes, very close to the hotel there is a laboratory offering the tests
    Asked about: Two-Bedroom Apartment • Answered on March 24, 2021
  • how's the WiFi at your hotel?
    Hola buen día, nuestro internet está funcionando con normalidad.
    Asked about: Deluxe King Room • Answered on January 31, 2021
  • Are you offering COVID 19 test or scheduling them for visitors? Do you offer transportation to and from the airport?
    Yes, very close to the hotel there is a laboratory offering the tests
    Answered on March 24, 2021
  • How much you guys charge for breakfast?
    The cost of breakfast is 200 Mexican pesos and can be paid directly at the restaurant.
    Asked about: Deluxe Quadruple Room • Answered on February 19, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Tulum Bus station
    1 miles
  • Bus station Tulum Ruins
    1.3 miles
  • Tulum Archeological Site
    1.5 miles
  • Parque Nacional Tulum
    1.6 miles
  • Ziggys
    3.5 miles
  • Cesiak
    5.9 miles
  • Sian Ka´an Biosphere Reserve
    8.1 miles
  • Cenote Dos Ojos
    8.6 miles
  • Xel Ha
    9.8 miles
  • Xcacel-Xcacelito
    11 miles
Ski lifts
  • Ruinas tulum
    0.6 miles
Beaches in the Neighborhood
  • Las Palmas Beach
    1.1 miles
  • Paraíso Beach
    1.2 miles
  • Playa Pescadores
    1.3 miles
  • Playa Santa Fe
    1.3 miles
  • South Tulum Beach
    1.5 miles
Closest Airports
  • Cozumel International Airport
    39.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Cafeteria del Aire

    Food: International

    Menu: À la carte

Amenities of Naala Tulum

Most popular amenities

1 swimming pool
Free WiFi
Parking
Airport shuttle
Family rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs USD 10 per day.
  • Accessible parking
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Infinity pool
  • Pool with view
  • Pool is on rooftop
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Bathhouse
  • Solarium
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Naala Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Naala Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

FAQs about Naala Tulum

  • The prices at Naala Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Naala Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental
    • À la carte

  • The nearest beach is 0.6 miles from Naala Tulum.

  • Room options at Naala Tulum include:

    • Double
    • Quad
    • Apartment
    • Twin

  • Naala Tulum offers the following activities/services (charges may apply):

    • Solarium
    • Bathhouse

  • Naala Tulum is 0.9 miles from the center of Tulum.

  • Naala Tulum has 1 restaurant:

    • Cafeteria del Aire

  • Check-in at Naala Tulum is from 3:00 PM, and check-out is until 12:00 PM.