Get the celebrity treatment with world-class service at NABOA Hotel Tulum

Elegant Accommodation: NABOA Hotel Tulum in Tulum offers a 5-star experience with a modern restaurant, bar, and infinity swimming pool. Guests enjoy a lush garden and terrace, complemented by free WiFi throughout the property. Comfortable Amenities: The hotel features private check-in and check-out services, a paid airport shuttle, wellness packages, and a concierge. Additional facilities include family rooms, full-day security, bicycle parking, bike hire, car hire, tour desk, and luggage storage. Dining Options: A variety of meals are served at the restaurant, including brunch, lunch, and dinner. American breakfast with fresh fruits is available each morning. The modern ambience enhances the dining experience. Convenient Location: Located 39 km from Tulum International Airport, the hotel provides easy access to local attractions. Free on-site private parking is available for guests.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Breakfast info

    • American

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

  • Špela
    Slovenia Slovenia
    Everything! The best stay we had during our honeymoon - from the moment we arrived we felt very welcomed and aesthetics of the hotel were absolutely stunning. To our surprise, they upgraded us to a suite, which made our stay feel extra special. It...
  • Aaron
    United States United States
    We were already staying here and our flights got cancelled, so hotel was kind enough to help us extend the stay and also assist with communicating with the airline as our spanish is not good. Amazing service! Thanks so much to the team at NABOA!
  • Aaron
    United States United States
    This hotel is located in between the beach and downtown which made it very easy to go to both. The staff was very kind and assisted us with transportation from airport as well as helping us to rent scooters. My friends and I fell in love with the...
  • Marcos
    United States United States
    I moved to this hotel from the beach as there was a lot of seaweed there, and I am so glad I did. It was new, beautifully designed, spacious and even had a restaurant on site. The staff were so kind and helped me with every small request I had....
  • Linus
    Australia Australia
    great aesthetic, love the vibe and the service was excellent
  • Bernard
    Australia Australia
    Such a nice little sanctuary in Tulum! Everything is new and designed with intent! Also fantastic staff to support all on site queries as well as a fantastic on site restaurant! Can’t wait to be back
  • Ashish
    India India
    The location the vibe of the hotel, and especially the atmosphere it’s really good.
  • Monica
    Italy Italy
    I loved the ambiance of the place and all the greenery. Really felt both relaxed and at home. Cannot wait to be back!
  • Byron
    Mexico Mexico
    I have come to Tulum many times and this is by far my favourite hotel I have stayed at. The rooms are extremely spacious and well designed, the outdoor bathroom with bathtub is AMAZING, and the tiny details are so well thought out . The staff from...
  • Anonymous
    Australia Australia
    Amazing place with amazing people. Can't ask for more.

Hotel surroundings

Restaurants

1 restaurant on site
  • Lulo
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern

Facilities of NABOA Hotel Tulum

Great facilities! Review score, 9.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Spa and wellness centre
  • Non-smoking rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Pool view
  • Garden view

Outdoors

  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Grocery deliveries
      Additional charge
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Car hire
    • Airport shuttle
      Additional charge

    Reception services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Carbon monoxide detector
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Soundproof rooms
    • Fan
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron

    Outdoor swimming pool
    Free!

    • Open all year
    • Adults only
    • Infinity pool
    • Sun loungers or beach chairs

    Wellness

    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge

    Languages spoken

    • English
    • Spanish
    • French

    House rules

    NABOA Hotel Tulum takes special requests - add in the next step!
    Check-in
    From 12:00 to 22:00
    Check-out
    From 00:00 to 15:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of US$200 is required on arrival. That's about € 172. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children older than 1 year are welcome.

    Children 17 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash
    Parties
    Parties/events are not allowed

    The fine print

    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about NABOA Hotel Tulum