Name: Krystal Cancun
Address: Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún, Mexico, Paseo Kukulcan Km 9 lotes 9 y 9 A, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $109 per night (We Price Match)
Rating: 7.8

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (2,132)

Resort Krystal Cancun

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access.

Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún, Mexico –

The swimming pool at or near Krystal Cancun

A bed or beds in a room at Krystal Cancun

A general sea view or a sea view taken from the resort

A restaurant or other place to eat at Krystal Cancun

The building where the resort is located

The lobby or reception area at Krystal Cancun

A television and/or entertainment center at Krystal Cancun

*8.7* Coco Bongo: only 2 minutes away! (550 feet by foot)

Cancun Convention Center: only 4 minutes away! (850 feet by foot)

It was very near the main night clubs and the cleanest beach.

Jacqueline

Mexico

We have a great respect to Julio, staff at Las Velas Restaurant. He exceeded our expectations. Funny and very helpful.

Teresa

United States of America

Nice Bed Good air conditioning Good breakfast Very friendly staff

Guillermo

Paraguay

I didnt like was: 1.Room AC was not working well. I had them come out, only to tell me it is fine. I'm a General Contractor, it is not fine. A had to run continuously and still was not cool enough. 2. Card keys quit working twice. 3. Two false fire alarms , late at night. I liked was : 1. View of ocean 2. Pool and beach area. 3. Closeness to main attractions 4.

Manuel

United States of America

Although there’s a little bit of sargazo around the shore, it’s nothing compared to the beaches in Playa del Carmen.

Jairo

United States of America

Walking distance to the nightlife and restaurants.

United States of America

Great food and the hospital from the staff from the bar and restaurant were excellent. Great location and the hotel is very clean and organize. The room was a great size and the tv Chanel were appropriate

Juan

Georgia

The hotel locations the staff all willing to help and the service excellent

Francisco

United States of America

Terrible even the foot Is Jesus god awful. Don’t waste you’re time staf if horrendous

Nicole

United States of America

Location is great, beach is great, breakfast is good.

Gilberto

Mexico

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9.0

Excellent location!
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What guests loved the most:
“It was very near the main night clubs and the cleanest beach.”

Jacqueline Mexico
“We have a great respect to Julio, staff at Las Velas Restaurant. He exceeded our expectations. Funny and very helpful.”

Teresa United States of America
“Nice Bed Good air conditioning Good breakfast Very friendly staff”

Guillermo Paraguay
“I didnt like was: 1.Room AC was not working well. I had them come out, only to tell me it is fine. I'm a General Contractor, it is not fine. A had to run continuously and still was not cool...”

Manuel United States of America
“Although there’s a little bit of sargazo around the shore, it’s nothing compared to the beaches in Playa del Carmen.”

Jairo United States of America
“Walking distance to the nightlife and restaurants.”

Jr United States of America
“Great food and the hospital from the staff from the bar and restaurant were excellent. Great location and the hotel is very clean and organize.”

Juan Georgia
“The hotel locations the staff all willing to help and the service excellent”

Francisco United States of America
“Terrible even the foot Is Jesus god awful. Don’t waste you’re time staf if horrendous”

Nicole United States of America
“Location is great, beach is great, breakfast is good.”

Gilberto Mexico

One of our top picks in Cancún.This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.

Each room at Krystal Cancun provides air conditioning. A safe is available in every room.

The Krystal offers on-site car rental services. Other services include a business center, laundry facilities and a tour desk.

Hacienda El Mortero restaurant is on-site at Cancun Krystal. It provides traditional Mexican cuisine and live mariachi music. The resort also offers a buffet breakfast and on-site bars.

Only a short walk from the Krystal Cancun are numerous shops and restaurants. Guests at the resort will also find easy access to a variety of recreational activities including snorkeling, sailing and fishing.

This is our guests' favorite part of Cancún, according to independent reviews.

This property also has one of the top-rated locations in Cancún! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

Krystal Cancun has been welcoming Booking.com guests since Jun 9, 2009

Missing some information?

Brilliant!

Most Popular Facilities

Free WiFi

Beachfront

Swimming pool

Free parking

Family rooms

Outdoor pool

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“ocean view”
53 related reviews

“breakfast buffet”
34 related reviews

“friendly staff”
28 related reviews

“boutique style”

Located in the top-rated area in Cancún, this property has an excellent location score of 9.0!

Breakfast Info

Buffet

Free Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Spa

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Krystal Cancun?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 2 (up to years of age)	Club Room with Ocean View 2 full beds or 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Features access to Krystal Club with free continental breakfast and evening appetizers. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Cable channels • Interconnecting room(s) available • Flat-screen TV • Tile/Marble floor • View • Ocean view • Towels • Linens • Dining table • Clothes rack Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Standard Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Room with floor-to-ceiling windows providing panoramic city views. There is a flat-screen TV, safe and minibar. Guests can make long distance calls by opening credit at check-in. Connecting rooms are available. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Cable channels • Interconnecting room(s) available • Flat-screen TV • Tile/Marble floor • View • City view • Towels • Linens • Dining table • Clothes rack Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Romantic Room with Ocean View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This room rate includes: - 1 bottle of wine - free continental breakfast - discounted massage treatments - evening appetizers Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Cable channels • Flat-screen TV • Tile/Marble floor • View • Ocean view • Towels • Linens • Dining table • Clothes rack Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Deluxe Room with Ocean View 2 full beds or 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Room with floor-to-ceiling windows providing Caribbean Sea views. Rooms have a king bed or 2 double beds. There is a flat-screen TV, safe and minibar. Guests can make long distance calls by opening credit at check-in. Connecting rooms are available. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Cable channels • Interconnecting room(s) available • Flat-screen TV • Tile/Marble floor • View • Ocean view • Towels • Linens • Dining table • Clothes rack Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Family Studio (2 Adults + 2 Children) with Sea View 1 king bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This family room features air conditioning, mini-bar and sea view. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Microwave • Private Bathroom • Cable channels • Flat-screen TV • Tile/Marble floor • View • Ocean view • Towels • Linens • Dining table • Clothes rack • Sofa bed Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deal of the Day 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This double room has a tile/marble floor, air conditioning and cable TV. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Cable channels • Flat-screen TV • Tile/Marble floor • View • City view • Towels • Linens • Dining table • Clothes rack Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This double room features a mini-bar and air conditioning Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Cable channels • Interconnecting room(s) available • Flat-screen TV • Tile/Marble floor • View • City view • Towels • Linens • Dining table • Clothes rack Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Room with Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This double room has air conditioning, cable TV and tile/marble floor. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Cable channels • Interconnecting room(s) available • Flat-screen TV • Tile/Marble floor • View • City view • Towels • Linens • Dining table • Clothes rack Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Just booked in Cancún 1 property like Krystal Cancun was just booked in the last 15 minutes

An Inside Look at Krystal Cancun

Make sure your stay in paradise is perfect by reserving in Krystal Cancun, located at the heart of Punta Cancun activities and entertainment. Once you go through our doors you can forget stress and relax in our white sand beaches, dip into our panoramic pool or enjoy a massage at our spa. Our goal is to make you feel relaxed.

Area Info

–

Closest Landmarks *

Coco Bongo
0.1 miles
The City Nightclub
0.2 miles
La Isla Shopping Mall
2 miles
Kukulcan Plaza
2.7 miles
Luxury Avenue
2.7 miles
Backstage Theatre
2.9 miles
Mayan Museum
4.6 miles
Cancun Bullfight ring
5 miles
AMERIMED Hospital Cancun
5 miles
National park El Garrafón
5.1 miles

Restaurants & Markets *

Oxxo Supermarket
0.2 miles

Beaches in the Neighborhood

Playa Gaviota Azul White sand
Swimming, Surfing

350 feet
Caracol White sand
Swimming, Food & Drink, Water Sports

700 feet
Playa Punta Cancun White sand
Swimming, Water Sports

850 feet
Playa Chac Mool White sand
Water Sports

1,350 feet
Playa Tortugas White sand
Swimming

2,800 feet

Closest Airports *

Cancun Airport
10.7 miles
Cozumel Airport
44.7 miles

What Travelers Love About This Location

“Great location, close to nightlife and set on the beach. Large pool area with plenty of loungers. The hotel made a lovely effort to give us complimentary cham...”

Kayleigh

United Kingdom

7.0

“The location was really great. There is a beautiful lagune in front of the hotel. Few minutes walking are many bars and clubs.”

David

Mexico

9.5

“Very nice view, swimming pool and beach. And a large and comfortable bedroom”

Arnaud

France

9.1

Are you missing any information about this area?

Brilliant!

3 Restaurants On Site

Hacienda el Mortero

Food: Mexican

Menu: À la carte
Aquamarina

Food: International

Menu: Buffet
Las Velas

Food: International

Menu: Buffet & À La Carte

5 reasons to choose Krystal Cancun

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cancún

House Rules Krystal Cancun takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 4 years	Can use an existing bed	FREE
5 - 12 years	Can use an existing bed	$45 per child, per night
13 - 17 years	Can use an existing bed	$99 per child, per night

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

No cribs are available

No extra beds are available

Pets

Pets are not allowed.

Krystal Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hotel will request at the check an environmental fee of 24.18 MXN per room and per night.

Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00

Restrictions for breakfast:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 8.00
Children older than 13, additional fee USD 16.00

“I didnt like was: 1.Room AC was not working well. I had them come out, only to tell me it is fine. I'm a General Contractor, it is not fine. A had to run continuously and still was not cool enough. 2. Card keys quit working twice. 3. Two false fire alarms , late at night. I liked was : 1. View of ocean 2. Pool and beach area. 3. Closeness to main attractions 4.”

“Great food and the hospital from the staff from the bar and restaurant were excellent. Great location and the hotel is very clean and organize. The room was a great size and the tv Chanel were appropriate”

See all guest reviews for Krystal Cancun

Newest Reviews for Krystal Cancun

Reviewed: July 19, 2019

Jacqueline
Mexico
10

Exceptional
- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
It was hard to find the elevators for the tower where our room was.
It was very near the main night clubs and the cleanest beach.

Stayed in July 2019
Reviewed: July 18, 2019

Robert
Australia
5.0

Fair
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
- no hot water in the showers - bad soundproofing between rooms. Could hear people in rooms either side and lots of noise through the corridor. - front desk staff with poor customer service skills
- pool and beach were really nice

Stayed in July 2019
Reviewed: July 15, 2019

Teresa
United States of America
6.3

Pleasant
- • Leisure trip
- • Group of friends
- • Room with Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
People at front desk are not very friendly and accommodating. We arrived early morning at the hotel and we were asked to come back at frontdesk around 12nn if they can accommodate us for early check in. We came back as instructed but they were outright straight that check in should be at 3pm. We asked the person who told us to come back but totally ignored us. Staff were not even apologetic nor even show how sorry they were that we have to endure another 7 hrs of wait until we can get to a room to freshen up from a long flight.
We have a great respect to Julio, staff at Las Velas Restaurant. He exceeded our expectations. Funny and very helpful.

Stayed in July 2019
Reviewed: July 8, 2019

German
United States of America
3.3

“Very disappointed. Not worth the money spent for the room. Relay on the low rating reviews.”
- • Leisure trip
- • Family with young children
- • Deluxe Room with Ocean View
- • Stayed 3 nights
The mattress was horrible and the springs were all bed. First night was very uncomfortable to sleep on, until i requested to change it. The outdoor spa was broken with cold water, It is under construction. Those that want to spend time in the Spa, be aware that it is not working. The pool water seems not be be cleaned regularly. The water starts looking more green than blue. Bacterias may be growing, not sure. The shower knob inside the room fell off, and hot water valve was shot off, leaving the room without hot water. We stayed in room 1721 facing the ocean. The insulation of the walls and sliding doors leading to the balcony, is so bad, you will hear the ocean waves and outside noise non stop, even when fully closed. All i got from the help desk was the copy and paste response "sorry for the inconvenience". Try a different hotel if you are willing to spend so much money.
The weather

Stayed in July 2019
Reviewed: July 8, 2019

Babatunde
Mexico
9.2

“ITS GOOD”
- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 2 nights
PRESENTLY WATER HAS SOME GRASS PARTICULES WHICH IS NOT THE FAULT OF THE HOTEL
THE POOL

Stayed in July 2019
Reviewed: July 6, 2019

Laila
United Arab Emirates

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Group of friends
- • Room with Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
So busy in the reception for check in and out
The beach and location

Stayed in July 2019
Reviewed: July 4, 2019

Fred
United States of America
10

“Love this place will be back”
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Everything.......

Stayed in July 2019
Reviewed: July 2, 2019

Shane
Australia
8.3

Very Good
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
there was only 2 lifts which is ok but nearly the whole time we were there one wasn't working
awesome location, great view and access to the beach.

Stayed in June 2019
Reviewed: June 29, 2019

Pedro
Brazil
6.7

“Big place without human heat”
- • Leisure trip
- • Family with young children
- • Room with Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The service leaves to be desired , the price does not much which the services.
I did not like.

Stayed in June 2019
Reviewed: June 23, 2019

Kayleigh
United Kingdom
7.1

“Good location for a last minute stay but needs some improvements”
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Air conditioning didn’t work- asked 3 times for it to be fixed to be told it wasn’t going to be done until the next day (after we left) which made the evening very uncomfortable to sleep. Beach full of seaweed and no attempt to clear it. Pool area not particularly clean. Very basic breakfast. If noise will bother you then probably not the best hotel location as Loud music continues past 4am here.
Great location, close to nightlife and set on the beach. Large pool area with plenty of loungers. The hotel made a lovely effort to give us complimentary champagne and cake for our anniversary.

Stayed in June 2019
Reviewed: June 21, 2019

Anonymous
United Kingdom
7.1

Good
- • Leisure trip
- • Couple
- • Deluxe Room with Ocean View
- • Stayed 9 nights
- • Submitted from a mobile device
The room is out dated. There was only 1 mirror in the toilet and none in the actual room, making it hard for two people to get ready.
Entrance lobby and pool were very nice, the location is very good

Stayed in June 2019
Reviewed: June 21, 2019

Anonymous
United Kingdom

1 helpful vote
7.1

Good
- • Leisure trip
- • Group of friends
- • Room with Double Beds
- • Stayed 4 nights
It can be really, really loud in the rooms at night as they are literally next door to a club. Although there are technically two restaurants that serve breakfast, it is only worth going to one. On our first night we were directed to a buffet downstairs near the main lobby, and it was really really bad. It was in a dark room and half of the food looked like strange and very unappetising; we only ate fruit. Las Velas, the outside main buffet was good, and we would recommend only eating there for breakfast.
Really nice hotel staff. Location was great if you want to be near all the bars and clubs in Cancun. There's also a mini mall nearby with a pharmacy, clothes shop etc.

Stayed in June 2019
Reviewed: June 20, 2019

Guillermo
Paraguay
Age group: 45 – 54

2 helpful votes
9.6

“Good value for the price ”
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Too close to very noisy clubs! Loud music until 6 AM
Nice Bed Good air conditioning Good breakfast Very friendly staff

Stayed in May 2019
Reviewed: June 18, 2019

Nabil
Jordan

1 helpful vote
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • Room with Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Their poor handling of mistakes and guests complaints, not achieving guests satisfaction especially when the hotel is at fault.
Location, comfort and pools.

Stayed in June 2019
Reviewed: June 13, 2019

manuel
United States of America
5.8

“would stay here again, facility is being let go to subpar standards”
- • Leisure trip
- • Family with young children
- • Club Room with Ocean View
- • Stayed 7 nights
- • Submitted from a mobile device
I didnt like was: 1.Room AC was not working well. I had them come out, only to tell me it is fine. I'm a General Contractor, it is not fine. A had to run continuously and still was not cool enough. 2. Card keys quit working twice. 3. Two false fire alarms , late at night. I liked was : 1. View of ocean 2. Pool and beach area. 3. Closeness to main attractions 4.

Stayed in June 2019

Resort Krystal Cancun

Krystal Cancun This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Bookers love...

Availability

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Area Info

Closest Landmarks *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Hacienda el Mortero

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Krystal Cancun

Resort Facilities at Krystal Cancun

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