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Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services. The Krystal Ixtapa provides everything needed for a relaxing and enjoyable stay, including an on-site gift shop, activities for kids and indoor and outdoor swimming pools. Guests can also dine at one of the hotel's several on-site restaurants or relaxing with a cocktail from one of the bars. Guests at the Krystal Ixtapa can easily discover a variety of recreational activities only moments away. Deep-sea fishing, golfing, shopping, swimming and sailing are all available nearby.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Buffet

Free private parking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
2 full beds
or
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.9
Facilities
7.2
Cleanliness
7.7
Comfort
7.8
Value for money
7.1
Location
8.8
Free WiFi
7.2
Low score for Ixtapa
Select topics to read reviews:

See what guests loved the most:

  • Kurt
    United States of America United States of America
    Staff was very friendly and accommodating. Food was good. Our rooms were cleaned very well.
  • Orozco
    United States of America United States of America
    All from krystal Ixtapa was good but not from booking .com
  • Luz
    United States of America United States of America
    The young man at the front desk was very friendly and respectful. The ceviche bar is excellent!

Hotel area info

Restaurants
5 Restaurants On Site

  • Bogart's
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • Cinque Terre
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • Aquamarina Café
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner
  • Las Velas
    • Cuisine
      Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • Paseo por México
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambience
      Family-friendly

Amenities of Krystal Ixtapa

Most popular amenities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Free parking
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Outdoors
  • Beachfront
  • Private beach area
  • Balcony
  • Garden
Activities
  • Bicycle rental
  • Bike tours
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Entertainment staff
  • Karaoke
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Parking garage
Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Babysitting/Child services
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Front Desk Services
  • Invoice provided
Entertainment & Family Services
  • Outdoor play equipment for kids
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Waterslide
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
  • Suitable for kids
Spa
  • Kids' pool
  • Fitness
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Krystal Ixtapa takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Krystal Ixtapa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification.

Reservations above 5 rooms will apply a policy group, property will be in contact with you in order to deliver terms and conditions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Ixtapa

  • Check-in at Krystal Ixtapa is from 4:00 PM, and check-out is until 12:00 PM.

  • Krystal Ixtapa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Playground
    • Pool table
    • Game room
    • Karaoke
    • Golf course (within 2 miles)
    • Evening entertainment
    • Kids' club
    • Water park
    • Beachfront
    • Entertainment staff
    • Beach
    • Spa facilities
    • Bike tours
    • Nightclub/DJ
    • Swimming pool
    • Bicycle rental
    • Fitness
    • Private beach area

  • Krystal Ixtapa is 1,950 feet from the center of Ixtapa. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 650 feet from Krystal Ixtapa. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Krystal Ixtapa has 5 restaurants:

    • Bogart's
    • Paseo por México
    • Aquamarina Café
    • Las Velas
    • Cinque Terre

  • The prices at Krystal Ixtapa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Krystal Ixtapa can enjoy a highly-rated breakfast during their stay (guest review score: 6.1).

    Breakfast option(s) include:

    • Buffet

  • Room options at Krystal Ixtapa include:

    • Double

  • Yes, Krystal Ixtapa is popular with guests booking family stays.