Name: Krystal Vallarta
Address: Avenida de los Garzas , 48300 Puerto Vallarta, Mexico, Avenida de los Garzas, Jalisco, 48300, Mexico
Price range: Prices for upcoming dates start at $77 per night (We Price Match)
Rating: 7.6

Info & prices
Facilities
House rules
The fine print
Guest reviews (1,634)

Resort Krystal Vallarta

Beachfront. Property is on or right next to the beach. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Avenida de los Garzas , 48300 Puerto Vallarta, Mexico – Great location - show map

The swimming pool at or near Krystal Vallarta

A bed or beds in a room at Krystal Vallarta

A restaurant or other place to eat at Krystal Vallarta

The building where the resort is located

The fitness center and/or fitness facilities at Krystal Vallarta

Children's play area at Krystal Vallarta

A view of the pool at Krystal Vallarta or nearby

The sunrise or sunset as seen from the resort or nearby

Amazing location. Beautiful resort with great amenities. Quiet and only 10 mins away by bus from El Centro. A lot of fun activities at the pool area

Waylie

United States of America

Clean, large comfy beds, great pools on the beach, super friendly and helpful staff.

Amy

Canada

Great location, staff was always courteous , resort is amazing and it was such a pleasure to stay there

Tori

United States of America

The waitress Ramon excellent customer service 👍🏻

Nora

United States of America

I liked the location of the property and facilities.

Miguel

United States of America

The facility is a bit older and not all glam and glitz. There is a very authentic and warm feel to it. When my daughter and I were there, the hotel was occupied almost exclusively by Mexicans. That added to the authenticity. Our favorite thing about this hotel is that the staff were incredibly kind and accommodating. We would definitely go back.

Marianne

United States of America

The property was really nice and the rooms are very spacious. The beds were really comfortable.

Grecia

United States of America

That all the apartment it's great if it was in sale I'll try to buy it

Benjamin

United States of America

The location of the hotel was AMAZING. It was about a 10 minute taxi ride from the hotel. There were bus stops near the hotel. We took the bus to the city center we also took the bus to the airport when we left and we saved some money! It was also near the docking port, about 2 blocks away so when we went on a boat tour it was easy to get to. There is a shopping mall next door as well as a walmart a couple of blocks down. There is also a grocery store nearby. The location was the best part. The room was very comfortable and the staff was very friendly. We did get invited to a time share presentation and although we were not interested we heard them out and received free breakfast as well as 40% off of any tours we booked. The pools were very clean. I can't wait to return.

Laura

United States of America

The location was amazing and the price for a beach front room was amazing! I’m sure if they updated they could get double or more the money!

Summer

Mexico

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8.4

Great location!

What guests loved the most:
“Amazing location. Beautiful resort with great amenities. Quiet and only 10 mins away by bus from El Centro. A lot of fun activities at the pool area”

Waylie United States of America
“Clean, large comfy beds, great pools on the beach, super friendly and helpful staff.”

Amy Canada
“Great location, staff was always courteous , resort is amazing and it was such a pleasure to stay there”

Tori United States of America
“The waitress Ramon excellent customer service 👍🏻”

Nora United States of America
“I liked the location of the property and facilities.”

Miguel United States of America
“The facility is a bit older and not all glam and glitz. There is a very authentic and warm feel to it. When my daughter and I were there, the hotel was occupied almost exclusively by Mexicans.”

Marianne United States of America
“The property was really nice and the rooms are very spacious. The beds were really comfortable.”

Grecia United States of America
“That all the apartment it's great if it was in sale I'll try to buy it”

Benjamin United States of America
“The location of the hotel was AMAZING. It was about a 10 minute taxi ride from the hotel. There were bus stops near the hotel.”

Laura United States of America
“The location was amazing and the price for a beach front room was amazing! I’m sure if they updated they could get double or more the money!”

Summer Mexico

One of our best sellers in Puerto Vallarta! This beach front Mexico resort is located on Banderas Bay. This hotel features 3 outdoor pools, 4 restaurants and bars, a nightclub and a full service spa.

The resort has a tour desk and guests can request spa services and boat tours.

Rooms at Vallarta Krystal are equipped with Wi-Fi and cable TV. Every room features a private bathroom.

Guests at Krystal Vallarta can dine at Las Velas, which features seafood and outdoor dining with views of Bandaras Bay. The resort also features a poolside bar.

Krystal Vallarta is less than a mile from downtown Puerto Vallarta, which features shopping. The resort is within a 5-minute drive to the Puerto Vallarta Airport.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Krystal Vallarta has been welcoming Booking.com guests since Apr 21, 2010

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Brilliant!

Most popular facilities

Swimming pool

Free WiFi

Beachfront

Parking

Outdoor pool

Family rooms

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“ocean view”
28 related reviews

“friendly staff”
16 related reviews

“pool area”
13 related reviews

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet

Free WiFi

Private Parking Available On Site

Activities:

Fitness center

Spa

Playground

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Krystal Vallarta?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2. Max children: 2	Standard Ocean View ( 2 Adults + 2 Children ) 2 full beds or 1 king bed
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Max adults: 3	Standard Ocean View 2 full beds or 1 king bed
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Max adults: 2. Max children: 2	Deluxe Ocean View ( 2 Adults + 2 Children) 1 king bed or 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Deluxe Ocean View 1 king bed or 2 full beds
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Max adults: 3	Standard Room 1 full bed or 2 queen beds
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Max adults: 2. Max children: 2	Deluxe Mountain View (2 Adults + 2 Children) 2 full beds or 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Deluxe Mountain View 2 full beds or 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Standard Room (2 Adult + 2 Children) 1 king bed or 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

Just booked in Puerto Vallarta 1 property like Krystal Vallarta was just booked in the last 15 minutes

An Inside Look at Krystal Vallarta

From the moment you arrive at the Krystal Puerto Vallarta, you will feel your stress melts away. Here at our 25-acre hacienda-style resort hotel, tranquility is the order of the day. Leave your cares at the door and let us pamper you at our deluxe resort. Everything you could need or want is at your fingertips. Simply unpack your suitcase, put on your swimsuit, exhale, and relax. The pace here is slow and easy, and our extraordinary hotel service means you don’t need to worry about a thing. Dining, nightlife, entertainment, activities, sightseeing…it’s all here or can be arranged effortlessly.

Area Info

–

Closest Landmarks *

Cruise Ship Pier
0.3 miles
Aquaventuras Park
4.2 miles

Restaurants & Markets *

Starbucks Cafe/Bar
0.2 miles

Beaches in the Neighborhood

Playa de Oro Golden sand
Swimming, Water Sports

400 feet
Villa del Mar Beach Golden sand
Swimming, Water Sports, Food & Drink

1,700 feet
Camarones Beach Golden sand
Swimming, Water Sports

4,650 feet

Closest Airports *

Lic. Gustavo Diaz Ordaz Airport
2.2 miles
Tepic Airport
59.3 miles

All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“We loved the Mexican authenticity of this property ,highlighted by the many local Mexicans that stay here . the staff are exceptionally friendly It is excelle...”

Vicky

Australia

9.0

“Great location and view from our ocean view room. Walk straight out onto the beach ”

Taylor

New Zealand

8.7

“Loved the grounds. Loved the pools. Beach isn’t safe for swimming”

Lynne

Canada

Are you missing any information about this area?

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4 Restaurants On Site

Kamura

Food: Japanese

Menu: Buffet
Las Velas

Food: International

Menu: Buffet
Cinque Terre

Food: Italian

Menu: À la carte

Crazy Crab

Food: American

Menu: À la carte

3 reasons to choose Krystal Vallarta

Why book with us?

Manage your bookings online

Booking is safe

House rules Krystal Vallarta takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

American Express Visa Mastercard Diners Club Krystal Vallarta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 5 rooms or more, different policies and prepayment deposit may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“The facility is a bit older and not all glam and glitz. There is a very authentic and warm feel to it. When my daughter and I were there, the hotel was occupied almost exclusively by Mexicans. That added to the authenticity. Our favorite thing about this hotel is that the staff were incredibly kind and accommodating. We would definitely go back.”

“The location of the hotel was AMAZING. It was about a 10 minute taxi ride from the hotel. There were bus stops near the hotel. We took the bus to the city center we also took the bus to the airport when we left and we saved some money! It was also near the docking port, about 2 blocks away so when we went on a boat tour it was easy to get to. There is a shopping mall next door as well as a walmart a couple of blocks down. There is also a grocery store nearby. The location was the best part. The room was very comfortable and the staff was very friendly. We did get invited to a time share presentation and although we were not interested we heard them out and received free breakfast as well as 40% off of any tours we booked. The pools were very clean. I can't wait to return.”

See all guest reviews for Krystal Vallarta

Newest Reviews for Krystal Vallarta

Reviewed: January 16, 2020

Anonymous
Mexico
8.3

Very Good
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Nice view

Stayed in December 2019
Reviewed: January 16, 2020

John
United States of America
5.0

“Nice hotel, but they need to completely redo their menu”
- • Leisure trip
- • Couple
- • Stayed 2 nights
We paid for the all inclusive option and the food and drinks were terrible. The food was some of the worst food I have ever eaten. The drinks looked good and didn't taste bad, they were just so watered down that I don't think they contained a drop of alcohol.
The location and facility and the room were very nice.

Stayed in January 2020
Reviewed: January 14, 2020

Anonymous
United States of America
9.6

Exceptional
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
I was disappointed in the buffet breakfast and dinner. We were only there one night but felt that the food quality could have been better. The tacos fresh cooked as you ordered them were very good and the tortillas and eggs from the grill in the morning were also very good. But the food in the warming bins was average at best.
Had a great view of the water and the boating and the sounds of the surf filled the room when we left the doors to the deck open at night. Bonus was being able to watch the whales spout and see their flukes as they dove for the depth. We could see them with the naked eye but our binoculars gave us a front row seat.

Stayed in January 2020
Reviewed: January 11, 2020

Anonymous
Mexico
6.0

Pleasant
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Food was not very good and the whole logistics in the hotel is very strange and confusing.

Stayed in January 2020
Reviewed: January 9, 2020

Melinda
Canada

1 helpful vote
3.8

Poor
- • Leisure trip
- • Couple
- • Stayed 6 nights
- • Submitted from a mobile device
Didn’t get an ocean view room the first night I got here even though I paid extra for it they put me in a villa it didn’t have towels or water or pillows, I had to ask twice for them to bring it to me. From then on I Constantly had to ask for water and towels for my room. One day it wasn’t cleaned at all. There was only one bar at the beach and one bartender so you had to stand in line for 20+minutes only to be told you were allowed 2drinks at a time! And I was only drinking pop! The food was so disappointing,! I got sick (vomiting and diarrhea) the second day I was here And spoke to many other guests who were feeling the same. What they served at the night buffet would be on the breakfast buffet. The food was so bland and no variety it was the same dishes served every other night. The snack bar had the exact same stuff except one day you could have hot dogs then the next day would be hamburgers, it had pizza, quesadillas, fish and nachos and fruit. That’s it! We were told we could have room service with our package but when called twice we were asked for a credit card. The infinity pool was so dirty it had foam film like a swamp on it and smelled like it too!
Once I was moved to ocean view tower(what I paid for) the bed was really comfortable and view was spectacular

Stayed in January 2020
Reviewed: January 9, 2020

Calgary
Canada

2 helpful votes
2.0

Very Poor
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Do not stay here. It is really bad. We don't usually expect great buffet food when doing all in but this is awful. There are a lot of bland beans and rice and occasional saucy mystery meat dishes and very few desserts. Theme nights include Mexican followed 2 days later with TexMex which is basically the same thing. Oriental night also has rice and of course beans. The ala carte is Oriental and is not in the resort itself. It is not mentioned when checking . Terrible Bars and Service. There is absolutely no beach service, only self serve at the 2 understaffed outside bars with long line ups. Drinks are watered down and there is no whiskey, only cheap rum, vodka and vinegary wine. The beer smells like rotten eggs. The lobby bar does not open til 3 and there are no tables or chairs to sit at only a few common area benches that are always full. There is no other bar to socialize at otherwise. They do have some nightly entertainment out by the beach. We went one night but there aren't enough chairs or viewing area. Also the weather was a bit cold as well so was not pleasant. Use the door latch on your room door and hang the do not disturb tag on the door handle. Housekeeping is ongoing all day which is ok but they knock on your door early in the morning then poke in their heads and shout 'benos dias" . Even when you get up immediately and leave the room, it still won't be cleaned until 2 or 3 if you're lucky. There is a sewer smell in the rooms that comes and goes, however you get used to it. Staff is cordial but not overly friendly. Workers, including concierge pretty much ignore your presence. Probably worst place we've stayed in Mexico.
The ocean view is great. There is a convenience store right outside and sports bar that serves hot wings. These are not part of Krystal but are available for stocking your room or eating out.

Stayed in January 2020
Reviewed: January 4, 2020

Rene
Panama
6.7

Pleasant
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Check in was terrible , it took an hour to do it

Stayed in December 2019
Reviewed: January 1, 2020

Hannah
United States of America
6.0

“Budget friendly and basic amenities”
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Room floor was dirty, and you could see fingerprints on doors and other areas. Sink was clogged but maintenance fixed it for us. Gym and pool close too early, and the property could use more activities. Less touristy sales would be nice.
Pretty beach, convenient store on site and walking distance to a lot of shops and dining. Good view of city with balcony.

Stayed in December 2019
Reviewed: December 29, 2019

Gordon
United States of America
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Stayed 7 nights
- • Submitted from a mobile device
At times too crowded, elevators slow and WIFI internet slow
Activities and service and food

Stayed in December 2019
Reviewed: December 25, 2019

Miguel
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
the rate for food is 7 in a scale 0-7, the food is not bad, but sometimes is too salty and grease. thanks,

Stayed in December 2019
Reviewed: December 19, 2019

Jimmy
Canada
6.7

Pleasant
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
Needs repairs and better food
Nice beach

Stayed in December 2019
Reviewed: December 18, 2019

Canadajack
Canada
7.0

“Very nice property in an excellent location.”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
They don't accept cash at restaurants and bars
Food was very good nice pool area

Stayed in December 2019
Reviewed: December 7, 2019

Waylie
United States of America

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing 🙂
Amazing location. Beautiful resort with great amenities. Quiet and only 10 mins away by bus from El Centro. A lot of fun activities at the pool area

Stayed in December 2019
Reviewed: December 2, 2019

Tiffany
United States of America
5.8

Okay
- • Leisure trip
- • Family with young children
- • Stayed 6 nights
- • Submitted from a mobile device
We booked an oceanfront room. When we arrived, we were place to the hotel behind another hotel. Our first room was on the fourth floor facing the beach, but our view was another building and palm trees. The room wasn’t clean. There was blood on my sheets and makeup. The room 1417 was right next to 28 air conditioners humming all day and all night. I woke up the the first night with a terrible headache. I asked to be moved. The front desk said they could move us after speaking to them for 40 mins. They said to have our luggage ready in the room and they would move our luggage to the second room and to check back with them after 3pm. We left the hotel and came back at 3:30pm, they didn’t know anything about the room change and they didn’t know where our luggage was. After another 45 mins, we had another room on the 5th floor. We had a small view of the ocean. Our luggage was still in the other room. We waited about 20mins and then went down to the old room where the bellman was also waiting for someone to let him in. We waited for another 30mins for the house keeping supervisor to let us in. The hotel was very confusing as well. We were unsure of what beach and facilities we were allowed to use since there were people wearing different colored bracelets. Very confusing.
The beach

Stayed in December 2019
Reviewed: November 27, 2019

Vijay
Mexico
5.0

Fair
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
food is not of a good quality, alcohol they serve is cheap, water in the pool was too cold
hotel location was good and very accesible.....i like the private beach area

Stayed in November 2019

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Resort Krystal Vallarta

Krystal Vallarta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most popular facilities

Bookers love...

Breakfast Info

Activities:

Availability

Area Info

Closest Landmarks *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

What Travelers Love About This Location

Kamura

Las Velas

Cinque Terre

Crazy Crab

3 reasons to choose Krystal Vallarta

Why book with us?

See availability Resort Facilities at Krystal Vallarta

Most popular facilities

Outdoors

Pets

Activities

Food & Drink

Internet

Parking

Health & Wellness Facilities

Front Desk Services

Entertainment & Family Services

Cleaning Services

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General

See availability House rules Krystal Vallarta takes special requests – add in the next step!

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Krystal Vallarta

Resort Facilities at Krystal Vallarta

House rules Krystal Vallarta takes special requests – add in the next step!

The fine print