You might be eligible for a Genius discount at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma. Sign in to check if a Genius discount is available for your selected dates.

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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma is a 5-star experiential resort filled with playful surprises for guests of all ages. Located 17 mi south of the Cancun Airport in Riviera Maya, Mexico, this property features the 9-acre Nickelodeon Place and Aqua Nick, Club Nick for kids and Plaza Orange Entertainment venue. With a fitness center, the property also features 6 different restaurants and bars. The hotel has 24-hour in-room dining, beach beds and spa. At the hotel, rooms contain a balcony. Each room has air conditioning, and some rooms are equipped with a terrace. While the grownups check in, the youngest fans can get the vacation started as they play and discover in their own special lounge in the lobby

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Karisma Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Game room

Spa


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom
1 king bed
Living room
2 sofa beds
Bedroom
2 queen beds
Living room
2 sofa beds
Bedroom
1 king bed
Living room
2 sofa beds
Bedroom
2 queen beds
Living room
2 sofa beds
Bedroom
2 queen beds
Living room
2 sofa beds
Bedroom
1 king bed
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
2 queen beds
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
2 queen beds
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
2 queen beds
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
7.8
Location
8.6
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Mukesh
    Canada Canada
    The staff was super friendly. And everything is good.
  • Yoselyn
    El Salvador El Salvador
    Themed decoration everywhere, staff so incredibly polite, friendly and helpful!! Rooms are clean and well equipped. Activities and locations to enjoy with the kids are amazing
  • Bda29
    United States of America United States of America
    Kids loved it, clean, lots to do..a very pleasant stay
  • Joel
    Canada Canada
    Breakfast was delicious, dinner was also delicious. Rooms were very nice. Staff were smiling and helpful. Pools and slides were awesome.
  • Robert
    United States of America United States of America
    everything was perfect. Restaurants were very good and all the pools were great. The staff was very nice and helpful.
  • Adara
    United States of America United States of America
    This property was BEYOND amazing! From the aesthetic to the staff to the cleanliness and amazing food!! We cannot WAIT to return!!
  • Tiffany
    United States of America United States of America
    Everything was amazing! Great customer service! Always checking on us to make sure we were good!!! We loved getting slimed!!
  • Mercenda
    United States of America United States of America
    Food was great exceptional customer service and grounds was cleaned
  • Diana
    Panama Panama
    My kids had soo much fun, restaurants were pretty good and fresh.
  • Britney
    Canada Canada
    The waterpark, characters, staff, food, service and shows were all great. My kids also really enjoyed the kids club. Shuttles were always available to travel to different buildings & attractions. App is nice to see daily schedule for characters &...

Area info

Restaurants
8 Restaurants On Site

  • Nick Bistro & Character Dining Pajama Jam
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
  • Los Chiringlitos - Al Fresco Urban Eats
    • Open for
      Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Good Burger
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Bikini Bottom Bar & Gourmet Corner
    • Cuisine
      American
    • Open for
      Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Le Spatula - Market Dining
    • Cuisine
      International
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan
  • Piazza Restaurant
    • Cuisine
      International
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan
  • Cosmo Swim-Up Bar
    • Open for
      Cocktail hour
  • Wanda Swim-Up Bar
    • Open for
      Cocktail hour

Resort facilities at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma
Great facilities! Review score, 9.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle (free)
  • Family rooms
  • Non-smoking rooms
  • Spa
  • 8 restaurants
  • Bar

Bathroom

  • Private Bathroom

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Activities

  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
  • Walking tours
    Additional charge
  • Movie nights
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Diving
    Additional chargeOff-site
  • Playground
  • Game room

Food & Drink

  • Coffee house on site
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Waterslide
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma takes special requests – add in the next step!

Check-in
From 4:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma is popular with guests booking family stays.

  • The prices at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma on this page.

  • Guests staying at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Buffet

  • Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma is 4.3 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Playground
    • Game room
    • Diving
    • Water park
    • Evening entertainment
    • Kids' club
    • Couples' massage
    • Live music/Performance
    • Spa lounge/Relaxation area
    • Happy hour
    • Fitness
    • Swimming pool
    • Spa facilities
    • Movie nights
    • Full-body massage
    • Live sports events (broadcast)
    • Neck massage
    • Walking tours
    • Fitness classes
    • Aerobics
    • Steam room
    • Water sports facilities on site
    • Head massage
    • Tour or class about local culture
    • Back massage
    • Yoga classes
    • Foot massage
    • Entertainment staff

  • Room options at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma include:

    • Suite

  • Check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma is from 4:00 PM, and check-out is until 11:00 AM.

  • Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma has 8 restaurants:

    • Nick Bistro & Character Dining Pajama Jam
    • Piazza Restaurant
    • Good Burger
    • Cosmo Swim-Up Bar
    • Bikini Bottom Bar & Gourmet Corner
    • Los Chiringlitos - Al Fresco Urban Eats
    • Wanda Swim-Up Bar
    • Le Spatula - Market Dining