Novotel Mexico Santa Fe is located in the heart of a Mexico City residential and business area. Features include an outdoor pool, free WiFi, and Mac computer and XBOX with Kinect for guest use. Guests can get energized in the on-site fitness center or explore the area with help from the concierge desk. Other facilities offered at the property include meeting rooms, a tour desk, and luggage storage. Each room has a flat-screen satellite TV, iPod docking station, and free bottled water. Novotel Mexico Santa Fe extras include a miniba and an en suite. The hotel is 2133 feet from Bancomer Convention Center, 5.7 mi from UNAM National Autonomous University, and 5.7 mi from Chapultepec Forest. Benito Juárez Airport is 12 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.6
Comfort
8.6
Value for money
8.2
Location
9.1
Free Wifi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Lone
    United States of America United States of America
    Location is decent--not for tourist sights, but if you need to be in CDMX for work, you probably will want to stay in Santa Fe, The fitness center was decent, and the wifi was good. People were friendly.
  • Abalona
    United States of America United States of America
    The reception staff were welcoming and professional. The hotel seemed clean, had good security, and a restaurant for breakfast. Easy to order Uber, as well.
  • Lodigiani
    Mexico Mexico
    The location and the room was honestly really good! It felt like a good place to stay! Besides, a very good amount of restaurants and other places are really nearby!

Hotel area info

Restaurants
1 Restaurant On Site

  • 365
    • Cuisine
      International
    • Ambience
      Family-friendly

Amenities of Novotel Mexico City Santa Fe
Great facilities! Review score, 8.1

Most popular amenities
  • Free Wifi
  • Parking on site
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Hairdryer
Bedroom
  • Linens
  • Alarm clock
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs MXN 120 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Wheelchair accessible
Spa
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules
Novotel Mexico City Santa Fe takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Novotel Mexico City Santa Fe

  • Yes, Novotel Mexico City Santa Fe is popular with guests booking family stays.

  • Novotel Mexico City Santa Fe offers the following activities/services (charges may apply):

    • Fitness center

  • Novotel Mexico City Santa Fe is 9.3 miles from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Novotel Mexico City Santa Fe is from 3:00 PM, and check-out is until 1:00 PM.

  • Room options at Novotel Mexico City Santa Fe include:

    • Double

  • The prices at Novotel Mexico City Santa Fe may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel Mexico City Santa Fe has 1 restaurant:

    • 365

  • Guests staying at Novotel Mexico City Santa Fe can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Buffet