Located on the Caribbean seafront, just 20 min from the airport, Dreams Sapphire Resort & Spa features 2 outdoor swimming pools, a water park(min. height 1.1mts) and splash park for children(at explorers club) and luxurious rooms with sea or tropical garden views. Free on-site parking is available. The Spa at Dreams Sapphire Resort & Spa includes private oceanfront treatment cabins and a fitness center. All newly renovated rooms have a private balcony or terrace with views of the Caribbean Sea or the tropical garden, plus new room categories such as Family Junior Suite, Master Suite and Swim outs. The mini bar including soft drinks, bottled water and beer is replenished daily. 24-hour room service is also available. Guests can choose from a range of cuisines at one of the resort's 6 restaurants, including Mexican, French, Pan-Asian, Mediterranean, Seafood and fine steaks or an international buffet. There are also several outdoor bars, lounges, and live entertainment. Dreams Sapphire Resort & Spa offers a variety of outdoor activities, including beach and pool aerobics, tennis, eurobungee or watersports(non motorized). A free green fee is available at a nearby golf course. Backed by one of the highest-level third-party certifications for quality and safety in the industry, the Cristal International Standards® certification, the initiative addresses all aspects of resort operations and the guest experience from welcome to departure. Each property has implemented the industry's latest Infection Spread Prevention (POSI) audit solution through POSI verification from Cristal International Standards®. All Hyatt Inclusive Collection® brand properties also employ FoodCheck Certification, which complies with certified and audited food safety practices based on the Hazard Analysis Critical Control Point (HACCP), an internationally recognized system for reducing risk of hazards. food safety.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Dreams Resorts & Spa
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.1)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
2 full beds
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
7.9
Location
8.1
Free Wifi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Christine
    United States of America United States of America
    Did was much better than I thought it would be based on some reviews. Staff was excellent.
  • Kerri
    Canada Canada
    Great beach, great location, excellent staff, fun entertainment , good food!
  • Teresa
    United States of America United States of America
    Staff was great they helped showed you around very friendly people also it was very clean you always seen cleaning even on the beach they made sure it was very clean that made it even better

Area info

Restaurants
8 Restaurants On Site

  • Bordeaux
    • Cuisine
      French
    • Open for
      Dinner
    • Ambience
      Romantic
    • Dietary options
      Gluten-free • Dairy-free
  • Himitsu
    • Cuisine
      Asian
    • Open for
      Dinner
    • Dietary options
      Gluten-free • Dairy-free
  • El Patio
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Dietary options
      Gluten-free • Dairy-free
  • Coco Cafe
    • Open for
      Breakfast • Lunch • Dinner
  • World Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Bluewater Grill
    • Open for
      Lunch • Dinner
  • Barefoot Grill
    • Open for
      Lunch
  • PortoFino
    • Cuisine
      Mediterranean
    • Open for
      Dinner

Resort facilities at Dreams Sapphire Resort & Spa
Great facilities! Review score, 8.3

Most popular amenities
  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Archery
  • Live sports events (broadcast)
  • Live music/Performance
  • Bike tours
  • Movie nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Canoeing
    Additional charge
  • Darts
  • Windsurfing
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Fishing
    Additional charge
  • Golf course (within 2 miles)
  • Tennis court
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Laptop safe
  • Chapel/Shrine
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
3 swimming pools
Pool 1 – outdoorFree!
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorAdditional charge
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Waterslide
  • Pool/Beach towels
Spa
  • Kids' pool
  • Locker rooms
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules
Dreams Sapphire Resort & Spa takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories, at a cost of $ 65 per dog per night.

· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.

· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Dreams Sapphire Resort & Spa

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Dreams Sapphire Resort & Spa on this page.

  • The prices at Dreams Sapphire Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Dreams Sapphire Resort & Spa include:

    • Suite
    • Studio
    • Double
    • Triple
    • Quad
    • Villa

  • Dreams Sapphire Resort & Spa is 2.4 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Dreams Sapphire Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Dreams Sapphire Resort & Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Dreams Sapphire Resort & Spa is popular with guests booking family stays.

  • Dreams Sapphire Resort & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Ping-pong
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Darts
    • Windsurfing
    • Golf course (within 2 miles)
    • Water park
    • Kids' club
    • Beachfront
    • Evening entertainment
    • Spa facilities
    • Live sports events (broadcast)
    • Tennis equipment
    • Locker rooms
    • Entertainment staff
    • Beach
    • Spa lounge/Relaxation area
    • Water sports facilities on site
    • Nightclub/DJ
    • Bike tours
    • Private beach area
    • Swimming pool
    • Fitness
    • Archery
    • Spa/Wellness packages
    • Movie nights
    • Yoga classes
    • Live music/Performance

  • Dreams Sapphire Resort & Spa has 8 restaurants:

    • Coco Cafe
    • PortoFino
    • Barefoot Grill
    • Himitsu
    • World Cafe
    • El Patio
    • Bluewater Grill
    • Bordeaux

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.