Dreams Sapphire Resort & Spa
Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico – Great location - show map
Staff was amazingly friendly and motivating to partake in the activities. Moises was so wonderful at breakfast in the morning and Lucy and Iris were so kind in the Coco Cafe and Johann at the pool and Fabian the DJ in the Sports Bar. Just overall the staff was always smiling and kind. They took the time to know our names and remember! The food was 8+/10, but it was nice to line up and get in and we only needed reservations at one place and were able to get them. Rooms were clean, towels were available from 8-4pm. Crepes or omelettes made to order in the morning with fresh cut fruit! We had tried another resort and came back here again. It is smaller, but has everything you want. The beach is also great (minus the season of seaweed) with kayaks, hobie cats, volleyball.
United States of AmericaThe staff they had was exceptional. Very polite, going above and beyond to make sure we had everything we needed and more. Special shout out to Omar and Vicente (not sure of the spelling.) Great planned activities. Food was good, enough variety, good selection from room service.
United States of AmericaThe staffing team went above and beyond they are amazing 👏 😍 🙌
United States of AmericaThe resort was clean and the staff was very helpful.
United States of AmericaStaff is just beyond amazing at all levels... Chefs Claudia, Rosario, Alberto, Daniel and team were just exceptional!!! The rest of the staff Willi, Saul, Moises, Alejandro, Feddy (bellman) Great. Vicente, Natividad and Guadalupe (Pool) Great and all the rest of the staff Carlos, Alfredo, Tomas, Jose, Julian, Arlen (Preferred) and of course the leaders Ernesto and Jacinto and the main responsible person to create such a amazing team
United States of AmericaEveryone we dealt with at the resort were FABULOUS!!!
United States of AmericaGreat food and staff very helpful friendly and polite
United States of AmericaThe swim out rooms are great! Loved the view. Staff was friendly. Great wedding coordinator… shout out to Denisse De La Mora!
United States of AmericaStaff very friendly and helpful. Food is exceptional !!!
United States of AmericaStaff and facility were very nice. I liked that the interacted with us alot
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- What guests loved the most:
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Shawn
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Carlisle
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Moore
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Sam
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Oscar
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Dale
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Arley
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Jaqua
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Carla
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Deanna
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Experience World-class Service at Dreams Sapphire Resort & Spa
Located on the Caribbean seafront, just 20 min from the airport, Dreams Sapphire Resort & Spa features 2 outdoor swimming pools, a water park(min. height 1.1mts) and splash park for children(at explorers club) and luxurious rooms with sea or tropical garden views. Free on-site parking is available.
The spa at Dreams Sapphire Resort & Spa includes a Temazcal steam bath, private oceanfront treatment cabins and a fitness center.
All newly renovated rooms have a private balcony or terrace with views of the Caribbean Sea or the tropical garden, plus new room categories such as Family Junior Suite, Master Suite and Swim outs. The mini bar including soft drinks, bottled water and beer is replenished daily. 24-hour room service is also available.
Guests can choose from a range of cuisines at one of the resort's 6 restaurants, including Mexican, French, Pan-Asian, Mediterranean, Seafood and fine steaks or an international buffet. There are also several outdoor bars and lounges, and live entertainment.
Dreams Sapphire Resort & Spa offers a variety of outdoor activities, including beach and pool aerobics, tennis, eurobungee or watersports(non motorized). A free green fee is available at a nearby golf course.
AMResorts® launches its new CleanComplete Verification ™ quality and hygiene program. The campaign will focus on our commitment to guest wellness as we redefine the Unlimited-Luxury® all-inclusive resort experience with even higher safety and hygiene limitations. Its purpose is to instill confidence and reassurance during the vacation selection process and especially for future vacations at an AMResorts® brand property, which in turn will continue to foster and strengthen guest loyalty.
Backed by one of the highest-level third-party certifications for quality and safety in the industry, the Cristal International Standards® certification, the initiative addresses all aspects of resort operations and the guest experience from welcome to departure. Each property has implemented the industry's latest Infection Spread Prevention (POSI) audit solution through POSI verification from Cristal International Standards®. All AMResorts® brand properties also employ FoodCheck Certification, which complies with certified and audited food safety practices based on the Hazard Analysis Critical Control Point (HACCP), an internationally recognized system for reducing risk of hazards. food safety.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Playa Azul
7.7 Good beach1.1 miles from propertyPlaya Puerto Morelos
8.0 Very good beach1.4 miles from propertyPlaya Punta Caracol
6.8 Pleasant beach1.5 miles from property
See what guests loved the most:
Shawn
United States of America“Staff was amazingly friendly and motivating to partake in the activities. Moises was so wonderful at breakfast in the morning and Lucy and Iris were so kind in the Coco Cafe and Johann at the pool and Fabian the DJ in the Sports Bar. Just...”
CarlisleUnited States of America“The staff they had was exceptional. Very polite, going above and beyond to make sure we had everything we needed and more. Special shout out to Omar and Vicente (not sure of the spelling.) Great planned activities. Food was good, enough variety,...”- MooreUnited States of America“The staffing team went above and beyond they are amazing 👏 😍 🙌”
- SamUnited States of America“The resort was clean and the staff was very helpful.”
OscarUnited States of America“Staff is just beyond amazing at all levels... Chefs Claudia, Rosario, Alberto, Daniel and team were just exceptional!!! The rest of the staff Willi, Saul, Moises, Alejandro, Feddy (bellman) Great. Vicente, Natividad and Guadalupe (Pool) Great and...”
DaleUnited States of America“Everyone we dealt with at the resort were FABULOUS!!!”
ArleyUnited States of America“Great food and staff very helpful friendly and polite”
JaquaUnited States of America“The swim out rooms are great! Loved the view. Staff was friendly. Great wedding coordinator… shout out to Denisse De La Mora!”- CCarlaUnited States of America“Staff very friendly and helpful. Food is exceptional !!!”
- DeannaUnited States of America“Staff and facility were very nice. I liked that the interacted with us alot”
- Is dinner and lunch included in the price?Yes, it is! Our Unlimited-Luxury® where everything is included: Limitless access to gourmet à la carte dining options without reservations required..Answered on 6 September 2019
- Is the airport to hotel shuttle included in the price?Good Afternoon, The shuttle no is included. Best RegardsAnswered on 13 February 2020
- Are you still open if you enter in red zone? I heard the case are going up again? We are booked from the 5/6/21 until 17/6/21!At the moment we have not received any official information from the local or federal government.Answered on 18 May 2021
- Do i need Covid test to arrive to Mexico from uk?As today, no proof is required. We recommend that you always consult the official government pagesAnswered on 18 May 2021
- I’m in a wheelchair. Can I be guaranteed a first floor preferred room?We can add the notes in the reservation, But this are subject to availabilityAnswered on 24 March 2021
- Still looking?
Bordeaux
Food: French
Open for: Dinner
Himitsu
Food: Asian
Open for: Dinner
El Patio
Food: Mexican
Open for: Dinner
Coco Cafe
Open for: Breakfast, Lunch, Dinner
World Cafe
Food: International
Open for: Breakfast, Lunch, Dinner
Bluewater Grill
Open for: Lunch, Dinner
Barefoot Grill
Open for: Lunch
PortoFino
Food: Mediterranean
Open for: Dinner
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Coffee machine
- Socket near the bed
- Clothes rack
- Archery
- Live sports events (broadcast)
- Live music/Performance
- Bike tours
- Movie nights
- Beach
- Tennis equipment
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Nightclub/DJ
- Entertainment staff
- SnorkelingAdditional charge
- DivingAdditional charge
- CanoeingAdditional charge
- Darts
- Windsurfing
- Ping-pong
- Pool table
- Playground
- FishingAdditional charge
- Golf course (within 2 miles)
- Tennis court
- Sofa
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Kid-friendly buffet
- Kids' meals
- Snack bar
- Bar
- Minibar
- Restaurant
- Valet parking
- Parking garage
- Accessible parking
- Lockers
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Strollers
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Car rental
- Laptop safe
- Chapel/Shrine
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Wheelchair accessible
- Opening times
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Opening times
- Open all year
- Adults only
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Opening times
- Open all year
- Suitable for kids
- Waterslide
- Pool/Beach towels
- Kids' pool
- Locker rooms
- Yoga classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- Hot tub/Jacuzzi
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Dreams Sapphire Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories, at a cost of $ 65 per dog per night.
· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.
· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Dreams Sapphire Resort & Spa
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Check-in at Dreams Sapphire Resort & Spa is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Dreams Sapphire Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Dreams Sapphire Resort & Spa offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Playground
- Pool table
- Snorkeling
- Ping-pong
- Diving
- Fishing
- Tennis court
- Canoeing
- Darts
- Windsurfing
- Golf course (within 2 miles)
- Kids' club
- Beachfront
- Evening entertainment
- Spa facilities
- Movie nights
- Tennis equipment
- Locker rooms
- Entertainment staff
- Live music/Performance
- Spa lounge/Relaxation area
- Water sports facilities on site
- Nightclub/DJ
- Archery
- Private beach area
- Bike tours
- Fitness
- Beach
- Spa/Wellness packages
- Live sports events (broadcast)
- Yoga classes
- Swimming pool
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Room options at Dreams Sapphire Resort & Spa include:
- Suite
- Studio
- Double
- Triple
- Quad
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Yes, Dreams Sapphire Resort & Spa is popular with guests booking family stays.
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Dreams Sapphire Resort & Spa is 2.4 miles from the center of Puerto Morelos.
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Guests staying at Dreams Sapphire Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Buffet
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Dreams Sapphire Resort & Spa has 8 restaurants:
- El Patio
- Barefoot Grill
- World Cafe
- Bordeaux
- Coco Cafe
- PortoFino
- Bluewater Grill
- Himitsu
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Yes, there's a hot tub. You can find out more about this and the other facilities at Dreams Sapphire Resort & Spa on this page.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
