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About this property

Ocean Riviera Paradise All Inclusive is located in Playa del Carmen. The hotel has 5 outdoor pools and spa center, and guests can enjoy a drink at one of the 12 on site bars. Free WiFi is provided and free private parking is available. All rooms include a flat-screen TV with cable channels. You will find a coffee machine in the room. Each room is fitted with a private bathroom. There is a 24-hour front desk at the property. Guests can enjoy a meal in one of the 10 restaurants of this resort, relax at Mike´s Coffee or have dessert at the Ice Cream Parlor. The resort offers unlimited non motorized sports, Theater, Night club and access to the onsite Arcade for an extra cost. Access to the Bowling alley is free of charge. Despacio Spa Center offers massages, face and body treatments, Indoor saltwater pool, sauna and state of the art fitness center. Beauty salon and hairdressing service. You can play tennis volleyball or basketball in one of the 3 courts. 5th Avenue is 2.7 mi from Ocean Riviera Paradise All Inclusive. The nearest airport is Cancun International Airport, 31 mi from the property.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

H10 Hotels
Hotel chain/brand
H10 Hotels

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Breakfast Info

    • Continental, Vegetarian, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
and
1 sofa bed
Bedroom
1 king bed
and
1 sofa bed
Living room
1 sofa bed
Bedroom
1 king bed
and
1 sofa bed
Living room
1 sofa bed
Bedroom
1 king bed
and
1 sofa bed
Living room
1 sofa bed
Bedroom
1 king bed
and
1 sofa bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
and
1 sofa bed
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Biosphere Certification
    Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Lisa
    United States United States
    This property was spectacular- from staff to cleanliness to food and service.We received a complimentary upgrade to a swim up room.
  • Carmina
    United States United States
    All over the place is incredible, is like a small city inside the hotel, too many restaurants, stores, common areas, etc. I think we did not have enough time to visit all of them. Also, the natural areas and fauna was a plus, we really enjoyed...
  • Liliana
    Panama Panama
    Good price/quality relation. Excellent location in Playa del Carmen. Quite a few different kinds of restaurants to choose from. Good range in WiFi network. Friendly staff.
  • Pedro
    United States United States
    All staff who are working in this hotel are so welcoming. From the bar, restaurants, house keeping, front desk, are very nice and attentive. For an all inclusive resort, the food is good and decent. Our favorite was the breakfast buffet and...
  • Aaron
    United States United States
    The workers are kind, the property is luxurious and clean
  • Matthew
    United States United States
    Eden Pool waitresses were great and made our honeymoon special. Yasmine was excellent and the bartenders were good. Food was pretty great with several choices in every location. Steakhouse and French was excellent. Mayan Dinner show was Amazing!...
  • Touchet
    United States United States
    Manuel was the best !! He made sure I was well taken care of. Will deff be back
  • Rachel
    United States United States
    Everything was pretty easy in 'privilege'. We were always able to find chairs by the pool or beach, something I was initially worried about. We liked having daily room service. Our 'butler' checked in on us to see how we were doing and if we...
  • Tanisha
    United States United States
    I didn’t like the fact that I had rebooked my room when I got there and was not given same rate. I paid $250 more. Also, all of the sodas tasted like aspartame like it was diet.
  • Tanya
    Canada Canada
    Fantastic resort!! Been to quite a few in the area. Food is fantastic Staff is amazing, rooms are spacious and very comfortable. We had a blast🥳

Area info

Restaurants

6 Restaurants On Site
  • Amaranto
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Sakura
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Route 66
    • Cuisine
      American
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Margarita
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Villamarina
    • Cuisine
      International
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Pez Vela
    • Cuisine
      Caribbean • Seafood
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities at Ocean Riviera Paradise All Inclusive

Great facilities! Review score, 8.7

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 6 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Movie nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Bowling
  • Playground
  • Game room
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Pool 2 – outdoor (kids)Free!

  • Suitable for kids

Spa

  • Kids' pool
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules

Ocean Riviera Paradise All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Children up to and including 1 year old can stay for free.

Children from 2 years old to 11 years old can stay for 50% of the adult rate per child per night.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

Environmental Sanitation Tax. It is mandatory to pay an environmental fee. All resorts in the Mexican Caribbean are collecting an Environmental Sanitation Tax for all guests at check-in. The amount (collected in Pesos) is between $1 and $1.99 per night, per guest, in US Dollars.

The amount may vary according to the room's exchange rate and occupancy per adult.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ocean Riviera Paradise All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Ocean Riviera Paradise All Inclusive