Get the celebrity treatment with world-class service at Orchid House Polanco

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Located in Mexico City and with National Museum of Anthropology reachable within a 5-minute walk, Orchid House Polanco has a garden, allergy-free rooms, free WiFi and a terrace. This 5-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Orchid House Polanco all rooms include bed linen and towels. A continental breakfast is available every morning at the accommodation. Chapultepec Castle is 1.1 miles from Orchid House Polanco, while The Angel of Independence is 1.7 miles from the property. The nearest airport is Benito Juarez International Airport, 8.7 miles from the hotel.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Continental


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
2 queen beds
1 king bed
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
9.0
Comfort
9.0
Value for money
7.9
Location
9.6
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Jade
    United States of AmericaUnited States of America
    The property is just as beautiful in person, location was very central and in a gorgeous walking neighborhood. The staff really went out of their way to make sure our stay was fabulous. This place was exactly what we had hoped for!
  • Adolfo
    MexicoMexico
    The location was excellent for the business I had to tend. The staff was very helpful and cordial
  • Laura
    BrazilBrazil
    Great staff, stunning property and amazing location. Literally best breakfast I’ve ever had, dishes are pre-selected but absolutely delicious.

Hotel area info

Amenities of Orchid House Polanco
Great facilities! Review score, 8.5

Most popular amenities
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Terrace
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs $8 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Car rental
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • Spanish

House rules

Orchid House Polanco takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 8:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Cash Orchid House Polanco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

We would like to inform that we are integrating new rooms and an Artist Residency towards the back of the hotel. It is important to highlight that this adaptation is happening outside the building in order to minimize dust that could affect daily operations. These modifications take place from 10am to 7pm, so your daily nocturnal rest at Orchid House is guaranteed.

We would also like to communicate that our restaurant and rooms function in entire normality. This will finish at the end of April. (April 30th, 2020).

If you have any concerns or questions, please let us know.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Orchid House Polanco of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Orchid House Polanco

  • Orchid House Polanco offers the following activities/services (charges may apply):

    • Check-in at Orchid House Polanco is from 3:00 PM, and check-out is until 12:00 PM.

    • Guests staying at Orchid House Polanco can enjoy a highly-rated breakfast during their stay (guest review score: 6.6).

      Breakfast option(s) include:

      • Continental

    • Room options at Orchid House Polanco include:

      • Suite
      • Twin

    • Orchid House Polanco is 3.1 miles from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Orchid House Polanco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.