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Hotel Palacio Azteca

Boulevard Cuauhtemoc Sur 213, 22400 Tijuana, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Very Good
792 reviews

Great location and very clean Loved that you can get valet parking and can have in and out privileges They also have taxis available on site in case needed

Samia United States of America

Palacio Azteca is my go to, especially on short notice when I have found some other reservation surprising unacceptable. The staff are friendly and helpful. The rooms over all look generally nice and well furnished, and the kind housekeeping staff do good work. The beds are comfortable. The price seems to be about the best value for the hotel age, condition and amenties present. I also like the convenience of the in-hotel restaurant and the exceedingly patient and courteous wait staff.

D United States of America

The location & the friendly staff. The hotel is very nice & well maintained. The lobby area has a very relaxing atmosphere with a small bar with live music.

Gonzalo United States of America

They let me check in early since I had surgery that I had to get ready for. They were very helpful and understanding. I was really glad they were so accommodating.

Puentes United States of America

Beautiful lobby, comfortable room, lady at front desk very attentive and helpful 👍👍 Dinner at the restaurant was very good.

Rosa United States of America

Convenient and safe location in the city center. the breakfast was really great especially the omelet/egg grill option. Staff were very attentive and friendly.

Lizbeth United States of America

great location, good rooms and clean , close to everything

Miguel United States of America

Frimely staff, clean room, modern facilities, nice restaurant.

Andrea Mexico

It was in a good location, decent rooms, affordable.

Manuel United States of America

The hotel is beautiful, the service is great! everyone was so kind and welcoming.

Diana United States of America
8.0
Very Good
792 reviews
  • What guests loved the most:
  • “Great location and very clean Loved that you can get valet parking and can have in and out privileges They also have taxis available on site in case needed”
    Samia Samia United States of America United States of America
  • “Palacio Azteca is my go to, especially on short notice when I have found some other reservation surprising unacceptable. The staff are friendly and helpful.”
    D D United States of America United States of America
  • “The location & the friendly staff. The hotel is very nice & well maintained. The lobby area has a very relaxing atmosphere with a small bar with live music.”
    Gonzalo Gonzalo United States of America United States of America
  • “They let me check in early since I had surgery that I had to get ready for. They were very helpful and understanding. I was really glad they were so accommodating.”
    Puentes Puentes United States of America United States of America
  • “Beautiful lobby, comfortable room, lady at front desk very attentive and helpful 👍👍 Dinner at the restaurant was very good.”
    Rosa Rosa United States of America United States of America
  • “Convenient and safe location in the city center. the breakfast was really great especially the omelet/egg grill option. Staff were very attentive and friendly.”
    Lizbeth Lizbeth United States of America United States of America
  • “great location, good rooms and clean , close to everything”
    Miguel Miguel United States of America United States of America
  • “Frimely staff, clean room, modern facilities, nice restaurant.”
    Andrea Andrea Mexico Mexico
  • “It was in a good location, decent rooms, affordable.”
    Manuel Manuel United States of America United States of America
  • “The hotel is beautiful, the service is great! everyone was so kind and welcoming.”
    Diana Diana United States of America United States of America

Categories:

  • Staff8.2
  • Facilities7.9
  • Cleanliness8.2
  • Comfort8.2
  • Value for money7.7
  • Location8.5
8.0
Very Good
792 reviews
Categories:
Staff
8.2
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
7.7
Location
8.5
Free WiFi
8.5
Filters

You're eligible for a Genius discount at Hotel Palacio Azteca! To save at this property, all you have to do is sign in.

This hotel provides free shuttle service to and from Tijuana International Airport, which is a 10-minute drive away. The rooms include a safe.

Hotel Palacio Azteca rooms come furnished with a sitting area and cable TV. All rooms have air conditioning and ironing facilities.

Guests at the Palacio Azteca Hotel can work out in the gym or relax in the outdoor pool. The hotel has a laundry service and a full-service business center including an internet connection and a printer.

Dining options at Hotel Palacio Azteca include Ixchel Restaurant and El Agave Bar.

The Palacio Azteca is just a few miles from shopping and entertainment options as well as the Tijuana Cultural Center. The United States border is within 5 miles of the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Hotel Palacio Azteca has been welcoming Booking.com guests since Oct 22, 2010

Show me more
Most popular amenities
2 swimming pools
Free WiFi
Airport shuttle (free)
Fitness center
Family rooms
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Breakfast

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, American

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1111 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
2 queen beds
1 king bed
and
1 sofa bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.2
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
7.7
Location
8.5
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Samia
    United States of AmericaUnited States of America
    “Great location and very clean Loved that you can get valet parking and can have in and out privileges They also have taxis available on site in case needed”
  • D
    United States of AmericaUnited States of America
    “Palacio Azteca is my go to, especially on short notice when I have found some other reservation surprising unacceptable. The staff are friendly and helpful. The rooms over all look generally nice and well furnished, and the kind housekeeping...”
  • Gonzalo
    United States of AmericaUnited States of America
    “The location & the friendly staff. The hotel is very nice & well maintained. The lobby area has a very relaxing atmosphere with a small bar with live music.”
  • Puentes
    United States of AmericaUnited States of America
    “They let me check in early since I had surgery that I had to get ready for. They were very helpful and understanding. I was really glad they were so accommodating.”
  • R
    Rosa
    United States of AmericaUnited States of America
    “Beautiful lobby, comfortable room, lady at front desk very attentive and helpful 👍👍 Dinner at the restaurant was very good.”
  • Lizbeth
    United States of AmericaUnited States of America
    “Convenient and safe location in the city center. the breakfast was really great especially the omelet/egg grill option. Staff were very attentive and friendly.”
  • Miguel
    United States of AmericaUnited States of America
    “great location, good rooms and clean , close to everything”
  • Andrea
    MexicoMexico
    “Frimely staff, clean room, modern facilities, nice restaurant.”
  • Manuel
    United States of AmericaUnited States of America
    “It was in a good location, decent rooms, affordable.”
  • Diana
    United States of AmericaUnited States of America
    “The hotel is beautiful, the service is great! everyone was so kind and welcoming.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • buenas cuánto cuesta el parking por día , pienso quedarme dos días
    Hola buenas tardes, si usted es huésped del hotel no tiene costo alguno manejamos valet parking y hacemos el resguardo del auto en nuestro estacionamiento..
    Answered on 15 October 2021
  • Is the shuttle service free or is there a fee?
    Si cuenta con reserva, con gusto puede ponerse en contacto con nosotros vía llamada telefónica para preguntar sobre nuestro transporte de aeropuerto a..
    Answered on 7 March 2023
  • Is the hotel pet friendly
    The hotel is not pet friendly, we only accept service dogs.
    Answered on 14 October 2022
  • Secured parking available??
    Yes, we have secure parking, with valet parking
    Answered on 14 October 2022
  • is there a new years eve event?
    Good afternoon, yes, we have an event, we will have a Mexican New Year's Eve gala, for more info. Call 681-81-00 where we will gladly assist you.
    Answered on 13 December 2019
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • IXCHEL
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Dairy-free
Amenities of Hotel Palacio Azteca
Most popular amenities
2 swimming pools
Free WiFi
Airport shuttle (free)
Fitness center
Family rooms
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach umbrellas
Pool 2 – outdoor
    Spa
    • Fitness
    • Beach chairs/Loungers
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Palacio Azteca takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 7:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MXN 1000 is required on arrival. That's about 56.31USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash Hotel Palacio Azteca accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Palacio Azteca of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    A damage deposit of MXN 1000 is required on arrival. That's about 56.31USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Hotel Palacio Azteca

    • The prices at Hotel Palacio Azteca may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Palacio Azteca offers the following activities/services (charges may apply):

      • Fitness center
      • Golf course (within 2 miles)
      • Live sports events (broadcast)
      • Happy hour
      • Fitness
      • Live music/Performance
      • Swimming pool

    • Hotel Palacio Azteca has 1 restaurant:

      • IXCHEL

    • Room options at Hotel Palacio Azteca include:

      • Double

    • Hotel Palacio Azteca is 1.1 miles from the center of Tijuana.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Hotel Palacio Azteca is from 3:00 PM, and check-out is until 12:00 PM.

    • Guests staying at Hotel Palacio Azteca can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

      Breakfast option(s) include:

      • Continental
      • American

    • Yes, Hotel Palacio Azteca is popular with guests booking family stays.