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About this property

This hotel provides free shuttle service to and from Tijuana International Airport, which is a 10-minute drive away. The rooms include a safe. Hotel Palacio Azteca rooms come furnished with a sitting area and cable TV. All rooms have air conditioning and ironing facilities. Guests at the Palacio Azteca Hotel can work out in the gym or relax in the outdoor pool. The hotel has a laundry service and a full-service business center including an internet connection and a printer. Dining options at Hotel Palacio Azteca include Ixchel Restaurant and El Agave Bar. The Palacio Azteca is just a few miles from shopping and entertainment options as well as the Tijuana Cultural Center. The United States border is within 5 miles of the hotel.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Great Food: Meals here are highly recommended!

    • Breakfast Info

    • American

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 queen bed
2 queen beds
1 king bed
and
1 sofa bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Monica
    United States United States
    Great property with attentive staff from Valet to Front Desk. Great location close to airport downtown etc. I have been staying here for years. Feel very safe and my car is always safe as well.
  • Gabby
    United States United States
    Staff, friendliness, buffet, bar area. Super clean rooms, bedding exceptional, comfortable.
  • Donald
    United States United States
    Its a very comfortable and relaxing place to stay. We loved the room. The lobby is spacious and a happy place. Lovely cafe and patio area. Good gym. Bar is great
  • Sijifredo
    United States United States
    Staff is great, great location, and good tacos a walk down the street!!!!
  • David
    United States United States
    Entire hotel is exceptionally clean. Rooms smell really good,bed feel like clouds. Charming staff.
  • Estelle
    United States United States
    Clean hotel, very friendly and accommodating staff. We appreciated the airport shuttle, and the restaurant is good.
  • Donald
    United States United States
    Nice size room. Television worked great. Very clean and charming
  • Jesus
    United States United States
    The staff is great! Everyone was very attentive and happy to help.
  • Catalina
    United States United States
    I enjoyed the room , very clean, property was nice , friendly staff
  • Emmanuel
    Mexico Mexico
    Facilities are good overall, most of the staff have nice client service, they have an Airport shuttle so that is very nice.

Hotel area info

Restaurants

1 Restaurant On Site
  • IXCHEL
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Dairy-free

House rules

Hotel Palacio Azteca takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $53. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Palacio Azteca of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.