You might be eligible for a Genius discount at Paradisus Playa del Carmen - Riviera Maya - All Inclusive. Sign in to check if a Genius discount is available for your selected dates.

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This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge, free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. The hotel is about 45 minutes from Cancún International Aiport and just 1.9 mi from the center of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Paradisus Resorts
Hotel chain/brand
Paradisus Resorts

Property highlights

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
and
1 sofa bed
2 full beds
and
1 king bed
and
2 sofa beds
2 full beds
and
1 sofa bed
2 full beds
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.5
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
7.8
Location
8.1
Free Wifi
10
High score for Playa del Carmen
Select topics to read reviews:

Guests who stayed here loved

  • Marina
    United States of America United States of America
    We upgraded to Nikté and we had a wonderful and personalized attention by our concierge Emmanuel Baraza. He changed our minibar to have only the 3-4 kind of drinks we needed for our family of 4. He would come into the room when we were out to set...
  • Agustin
    United States of America United States of America
    Everything: from facilities to customer orientation of the staff!
  • Naomi
    United States of America United States of America
    I came for friends. I do not like resorts. This place is very nice. the food is incredible for a resort, truly. the staff are amazing. I am not a resort person so the price was a lot for me.
  • Luz
    Spain Spain
    First time in an All Inclusive. In my next All Inclusive, it will be very difficult to improve the experience! I loved Paradisus! Everything was perfect!!
  • Mark
    United States of America United States of America
    Nice layout. Lots of restaurants. Raul the concierge was very helpful and made our stay very comfortable. Swim up Suite was amazing. The swim up bar was awesome. The Teppanyaki restaurant was very fun and food was great. Excellent food and service...
  • Wenjing
    United States of America United States of America
    the property was beautifully designed and decorated. the family vs adults only lay out is genius.
  • Carrie
    United States of America United States of America
    The hotel was really nice and upscale. The food was great and there were a lot of options. The Friday night carnival games and pirates at the pool were a great hit for the kids.
  • Nadia
    France France
    the facilities, the kids club , the cleanness, the friendly and smiling staff
  • Hernanmuniz
    Colombia Colombia
    The food is really food, the restaurants with food options. The amount and diversity over the pools is really good. Two great options for the kids on the pools, it was a lot of fun for them.
  • G
    Garth
    United States of America United States of America
    We enjoyed the food and service from the staff. The commitment to exceptional experiences for guest was on full display.

Area info

Restaurants
29 Restaurants On Site

  • Tori
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Traditional
  • Flora
    • Cuisine
      Pizza • Steakhouse
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • Cielo
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • Naos
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
  • The Lunch Box
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
  • Lemon Fish
    • Cuisine
      Latin American
    • Open for
      Dinner
    • Ambience
      Traditional
  • Sal Steak Cave
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambience
      Traditional
  • Tokimeku
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Hadar
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Celsius
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Santé
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Blue Agave Taqueria
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambience
      Modern
  • North Avenue Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Modern
  • Kanna Beach Club
    • Cuisine
      International
    • Open for
      Lunch • Dinner
  • Coffee Corner
    • Cuisine
      Asian
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Cocos Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Swim Up Bar
    • Cuisine
      International
    • Open for
      Brunch
    • Ambience
      Traditional
  • Kicks Sports & Fun Bar
    • Cuisine
      International
    • Open for
      Brunch
    • Ambience
      Traditional
  • M Bar
    • Cuisine
      International
    • Open for
      Lunch
    • Ambience
      Traditional
  • Toji
    • Cuisine
      International
    • Open for
      Lunch
    • Ambience
      Traditional
  • South Avenue Bar
    • Cuisine
      International
    • Open for
      Lunch
    • Ambience
      Traditional
  • Blue Agave Bar
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Fahrenheit
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Bar Swim Up
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Coffee Corner by Nespresso
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Smoothie Bar
    • Cuisine
      American
    • Open for
      Brunch
    • Ambience
      Modern
  • Twelvet
    • Cuisine
      American
    • Open for
      Brunch
    • Ambience
      Traditional
  • The Winery
    • Cuisine
      American
    • Ambience
      Traditional
  • Cappella
    • Cuisine
      American
    • Open for
      Dinner
    • Ambience
      Traditional

Resort facilities at Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 29 restaurants
  • Bar
  • Private beach area
  • Breakfast

Outdoors

  • Outdoor furniture
  • Private beach area
  • Garden

Activities

  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Windsurfing
    Additional charge
  • Game room
  • Golf course (within 2 miles)
    Additional charge

Food & Drink

  • Coffee house on site
  • Kid-friendly buffet
  • Snack bar
  • Bar

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Paradisus Playa del Carmen - Riviera Maya - All Inclusive takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

4 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note, at check-in, guests must provide the credit card used to make the reservation.

Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night.

The property will make a pre-authorization of the credit card in guarantee at any time after booking.

Room Service – Included. Service charge of $5 usd per delivery applies.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Paradisus Playa del Carmen - Riviera Maya - All Inclusive

  • Yes, Paradisus Playa del Carmen - Riviera Maya - All Inclusive is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 500 feet from Paradisus Playa del Carmen - Riviera Maya - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Paradisus Playa del Carmen - Riviera Maya - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive has 29 restaurants:

    • Lemon Fish
    • The Winery
    • Hadar
    • Naos
    • South Avenue Bar
    • Cielo
    • Twelvet
    • Tori
    • Toji
    • Kanna Beach Club
    • North Avenue Bar
    • Fahrenheit
    • Celsius
    • Flora
    • Swim Up Bar
    • Blue Agave Bar
    • Coffee Corner by Nespresso
    • Blue Agave Taqueria
    • M Bar
    • Cocos Bar
    • Coffee Corner
    • Sal Steak Cave
    • Bar Swim Up
    • The Lunch Box
    • Santé
    • Tokimeku
    • Kicks Sports & Fun Bar
    • Cappella
    • Smoothie Bar

  • Guests staying at Paradisus Playa del Carmen - Riviera Maya - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Room options at Paradisus Playa del Carmen - Riviera Maya - All Inclusive include:

    • Suite
    • Double

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Game room
    • Snorkeling
    • Diving
    • Windsurfing
    • Golf course (within 2 miles)
    • Evening entertainment
    • Kids' club
    • Water park
    • Beach
    • Locker rooms
    • Swimming pool
    • Public Bath
    • Beauty services
    • Water sports facilities on site
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Private beach area
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • The prices at Paradisus Playa del Carmen - Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive is 1.9 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.