Sustainability certification

Paradisus Playa del Carmen - Riviera Maya - All Inclusive

Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, 77719 Playa del Carmen, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Scored 8.2
Very Good
Rated very good
129 reviews

Everything: from facilities to customer orientation of the staff!

Agustin United States of America
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a man and a woman and children playing on the beach at Paradisus Playa del Carmen - Riviera Maya - All Inclusive in Playa del Carmen
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Paradisus Playa del Carmen - Riviera Maya - All Inclusive

Lock in a great price for Paradisus Playa del Carmen - Riviera Maya - All Inclusive – rated 8.2 by recent guests!

to get started.

Lock in a great price for Paradisus Playa del Carmen - Riviera Maya - All Inclusive – rated 8.2 by recent guests! to get started.
  • View
  • Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
You're eligible for a Genius discount at Paradisus Playa del Carmen - Riviera Maya - All Inclusive! To save at this property, all you have to do is sign in.

This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge, free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. The hotel is about 45 minutes from Cancún International Aiport and just 1.9 mi from the center of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 29 restaurants
  • Bar
  • Private beach area
Paradisus Resorts
Hotel chain/brand
Paradisus Resorts

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room

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Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 king bed
2 full beds
and
1 sofa bed
2 full beds
1 king bed
2 full beds
and
1 king bed
and
2 sofa beds
2 full beds
and
1 sofa bed
2 full beds
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 queen bed
or
2 full beds
2 queen beds
2 queen beds
2 full beds
and
1 sofa bed
1 king bed
and
1 sofa bed
2 full beds
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
8.4
Free WiFi
10
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Agustin
    United States of America United States of America
    “Everything: from facilities to customer orientation of the staff!”
  • Naomi
    United States of America United States of America
    “I came for friends. I do not like resorts. This place is very nice. the food is incredible for a resort, truly. the staff are amazing. I am not a resort person so the price was a lot for me.”
  • Luz
    Spain Spain
    “First time in an All Inclusive. In my next All Inclusive, it will be very difficult to improve the experience! I loved Paradisus! Everything was perfect!!”

Area info

Restaurants
29 Restaurants On Site

  • Tori
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Traditional
  • Flora
    • Cuisine
      Pizza • Steakhouse
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • Cielo
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • Naos
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
  • The Lunch Box
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
  • Lemon Fish
    • Cuisine
      Latin American
    • Open for
      Dinner
    • Ambience
      Traditional
  • Sal Steak Cave
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambience
      Traditional
  • Tokimeku
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Hadar
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Celsius
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Santé
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • Blue Agave Taqueria
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambience
      Modern
  • North Avenue Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Modern
  • Kanna Beach Club
    • Cuisine
      International
    • Open for
      Lunch • Dinner
  • Coffee Corner
    • Cuisine
      Asian
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Cocos Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Swim Up Bar
    • Cuisine
      International
    • Open for
      Brunch
    • Ambience
      Traditional
  • Kicks Sports & Fun Bar
    • Cuisine
      International
    • Open for
      Brunch
    • Ambience
      Traditional
  • M Bar
    • Cuisine
      International
    • Open for
      Lunch
    • Ambience
      Traditional
  • Toji
    • Cuisine
      International
    • Open for
      Lunch
    • Ambience
      Traditional
  • South Avenue Bar
    • Cuisine
      International
    • Open for
      Lunch
    • Ambience
      Traditional
  • Blue Agave Bar
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Fahrenheit
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Bar Swim Up
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Coffee Corner by Nespresso
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Traditional
  • Smoothie Bar
    • Cuisine
      American
    • Open for
      Brunch
    • Ambience
      Modern
  • Twelvet
    • Cuisine
      American
    • Open for
      Brunch
    • Ambience
      Traditional
  • The Winery
    • Cuisine
      American
    • Ambience
      Traditional
  • Cappella
    • Cuisine
      American
    • Open for
      Dinner
    • Ambience
      Traditional

Resort facilities at Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 29 restaurants
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Private beach area
  • Garden
Kitchen
  • Dryer
Room Amenities
  • Clothes rack
Activities
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Windsurfing
    Additional charge
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Paradisus Playa del Carmen - Riviera Maya - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

4 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Paradisus Playa del Carmen - Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, at check-in, guests must provide the credit card used to make the reservation.

Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night.

The property will make a pre-authorization of the credit card in guarantee at any time after booking.

Room Service – Included. Service charge of $5 usd per delivery applies.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Paradisus Playa del Carmen - Riviera Maya - All Inclusive

  • Check-in at Paradisus Playa del Carmen - Riviera Maya - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Paradisus Playa del Carmen - Riviera Maya - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, Paradisus Playa del Carmen - Riviera Maya - All Inclusive is popular with guests booking family stays.

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Game room
    • Snorkeling
    • Diving
    • Windsurfing
    • Golf course (within 2 miles)
    • Evening entertainment
    • Kids' club
    • Water park
    • Beach
    • Locker rooms
    • Swimming pool
    • Public Bath
    • Beauty services
    • Water sports facilities on site
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Private beach area
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive is 1.9 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive has 29 restaurants:

    • Toji
    • The Lunch Box
    • Lemon Fish
    • Coffee Corner by Nespresso
    • South Avenue Bar
    • Sal Steak Cave
    • Naos
    • Twelvet
    • Swim Up Bar
    • M Bar
    • Smoothie Bar
    • Bar Swim Up
    • Fahrenheit
    • Cappella
    • Kanna Beach Club
    • Coffee Corner
    • Celsius
    • Cielo
    • Hadar
    • Blue Agave Bar
    • Tori
    • Kicks Sports & Fun Bar
    • Blue Agave Taqueria
    • Flora
    • North Avenue Bar
    • Tokimeku
    • Santé
    • Cocos Bar
    • The Winery

  • The prices at Paradisus Playa del Carmen - Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Paradisus Playa del Carmen - Riviera Maya - All Inclusive include:

    • Suite
    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.