Name: Hotel Pelicano Inn Playa del Carmen
Address: Calle 8 entre Avenida 5 y Zona Maritima, 77710 Playa del Carmen, Mexico, Calle 8 entre Avenida 5 y Zona Maritima, Quintana Roo, 77710, Mexico
Price range: Prices for upcoming dates start at $76 per night (We Price Match)
Rating: 7.5

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (922)

Hotel Pelicano Inn Playa del Carmen

Calle 8 entre Avenida 5 y Zona Maritima, 77710 Playa del Carmen, Mexico – Great location - show map

*8.4* ADO International Bus Station: only 6 minutes away! (1,400 feet by foot)

*8.5* Disabled-friendly beach: only 6 minutes away! (1,600 feet by foot)

Traveler photo of Playa del Carmen by Juliette

United States of America · July 4, 2016

Clean, reasonably priced. Good access to 5th Ave and the beach (although the section right in front of the hotel is not the most swimmable). If you're there for Playa, not the hotel - it will work! The shower was pretty nice, but took forever to get warm.

Samantha, United States of America

All the staff was helpfully and always happy, the restaurant staff was the best and went out of their way for everyone.

Rens, Canada

The room was great but, I believe it was just remodel, there were not enough to electrical plugs, the table lamps could not get plug and the plug in the bath does not work propertly

Adriana, United States of America

Quaint, clean, very close to the beach and 5th Ave.

Vicki, Canada

so close to to beach...was lovely! restaurant was yummy and very friendly staff!

Lisa, United States of America

Personalen var hjälpsam när det visade sig att vår bokning inte fanns kvar och att booking gjort fel. Dom gjorde allt dom kunde och vi fick tillslut ta sviten till samma pris som det rum vi beställt. Läget är bra, alldeles på stranden och till restauranger och affärer och femte avenyn.

Annika, Sweden

The breakfast was always good, staff very friendly and helpful..

Rick, United States of America

The place has a direct access to the beach which is perfect, reception was very helpful and overall the hotel is in a great location and is clean, we didn't got much noise from the outside but we were in a low season

Kattsg, Mexico

Reasonable priced,great memory foam bed. No tv or phone. Breakfast was included a plus. Hotel right next to beach and 1 block away from 5th ave, the main drag.

Nelson, United States of America

The size and layout of the room and its location within the hotel complex was good. The hotel is right on the beach and good for 5th Avenue too.

Melvin, United Kingdom

Great location!

8.9

Stay in the Heart of Playa del Carmen – Great location – show map

One of our top picks in Playa del Carmen.

This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi.

Every guest room at the Hotel Pelicano Inn Playa del Carmen features a private bathroom and air conditioning. Some rooms provide a view of the ocean.

Guests can enjoy a meal in the restaurant or a drink in the bar at the Playa del Carmen Pelicano.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9 for a two-person trip.

We speak your language!

Hotel Pelicano Inn Playa del Carmen has been welcoming Booking.com guests since Sept 8, 2010

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Most Popular Facilities

Beachfront

Free WiFi

Family Rooms

Non-Smoking Rooms

Bar

Guests Love...

“location was great”
85 related reviews

“wonderful staff”
38 related reviews

“amazing views”
33 related reviews

Located in the real heart of Playa del Carmen, this property has an excellent location score of 8.9!

Breakfast Info

American

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Fits	Room Type
	Honeymoon Suite 203 1 king bed	Show prices
댴 Private bathroom Room Size: 484 ft² This suite features a balcony, air conditioning and sea view. Room Facilities: Minibar, Shower, Safe, TV, Air conditioning, Balcony, Refrigerator, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Cable channels, Sofa, Wake-up service, Mosquito net, Wardrobe/Closet, Sea view, Terrace, Towels, Linens, Upper floors accessible by stairs only, Toilet paper , Shampoo, Body soap Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Honeymoon Suite 218 1 king bed	Show prices
댴 Private bathroom Room Size: 538 ft² This suite has a balcony, cable TV and minibar. Room Facilities: Minibar, Shower, Safe, TV, Air conditioning, Balcony, Refrigerator, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Cable channels, Sofa, Wake-up service, Mosquito net, Wardrobe/Closet, Sea view, Terrace, Towels, Linens, Upper floors accessible by stairs only, Toilet paper , Shampoo, Body soap Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Double Room with Two Double Beds - Oceanfront 2 full beds	Show prices
댴 Private bathroom Room Size: 431 ft² This spacious suite features a terrace with views of the Caribbean Sea. It includes a fan, fridge and safe. Room Facilities: Minibar, Shower, Safe, TV, Air conditioning, Balcony, Refrigerator, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Cable channels, Wake-up service, Mosquito net, Wardrobe/Closet, Sea view, Terrace, Towels, Linens, Upper floors accessible by stairs only, Toilet paper , Shampoo, Body soap Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 6	Deluxe Family Suite 1 king bed and 2 queen beds	Show prices
댴 Private bathroom Room Size: 753 ft² This family room has air conditioning, sofa and minibar. Room Facilities: Minibar, Shower, Safe, TV, Air conditioning, Balcony, Refrigerator, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Cable channels, Sofa, Wake-up service, Mosquito net, Wardrobe/Closet, Sea view, Terrace, Towels, Linens, Upper floors accessible by stairs only, Toilet paper , Shampoo, Body soap Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room with Two Double Beds and Garden View 2 full beds	Show prices
댴 Private bathroom Room Size: 269 ft² This room features a terrace with garden views, air conditioning and safe. This room does not have a TV. Room Facilities: Minibar, Shower, Safe, Air conditioning, Balcony, Refrigerator, Ironing facilities, Fan, Toilet, Bathroom, Wake-up service, Mosquito net, Wardrobe/Closet, Garden view, Terrace, Towels, Linens, Upper floors accessible by stairs only, Toilet paper , Shampoo, Body soap Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room with Two Double Beds and Sea View 2 full beds	Show prices
댴 Private bathroom Room Size: 377 ft² This room features a terrace with partial views of the Caribbean Sea. It has a fan, a fridge and a safe. Room Facilities: Minibar, Shower, Safe, TV, Air conditioning, Balcony, Refrigerator, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Cable channels, Wake-up service, Mosquito net, Wardrobe/Closet, Sea view, Terrace, Towels, Linens, Upper floors accessible by stairs only, Toilet paper , Shampoo, Body soap Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

Just booked in Playa del Carmen: 20 hotels like Hotel Pelicano Inn Playa del Carmen were just booked

Area Info – Great location - show map

Closest Landmarks

ADO International Bus Station 0.3 miles
Plaza Quinta Alegria 0.3 miles
Disabled-friendly beach 0.3 miles
Playa del Carmen Maritime Terminal 0.4 miles
Kool Beach Club 0.6 miles
Church of Guadalupe 1.5 miles
Rio Secreto 5.3 miles
Isla Pasion Weddings 11.2 miles

Restaurants & Markets

WAL MART Supermarket 0.5 miles

Closest Airports

Cozumel Airport 12.1 miles
Cancun Airport 31.3 miles

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1 Restaurant On Site

Restaurant

Menu: À la carte

6 Reasons to Choose Hotel Pelicano Inn Playa del Carmen

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922 independent reviews

The staff speaks English

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One of our top picks in Playa del Carmen

Good to Know

Check-in

From 5:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Up to two children under 12 years are charged USD 21 per night when using existing beds.

There is no capacity for extra beds in the room.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Hotel Colibri Beach has a location score of 9.1

See the 30 best hotels in Playa del Carmen, based on 41,290 verified hotel reviews on Booking.com.

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast included rates do not include breakfast for any additional children staying in the rooms. Breakfast for children is payable at the hotel.

See all guest reviews for Hotel Pelicano Inn Playa del Carmen

Newest Reviews for Hotel Pelicano Inn Playa del Carmen

July 13, 2017

Mayra
United States of America
4.2

“Not pleasant”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Garden View
- • Stayed 1 night
- • Submitted from a mobile device
눉This place is rustic, there was mold on the sheets, curtains and bathroom. There was no hand soap in the bathroom. I booked a room with "garden view" that meant no tv. Also there was no phone in my room. There was a water tank next to my room for decorating purposes, full of mosquito larvaes.
눇The location
July 11, 2017

Rebecca
Australia
7.5

“Ok stay - TBH wouldn't stay again”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Garden View
- • Stayed 1 night
- • Submitted from a mobile device
눉The plumbing is shot! Shower stopped halfway through and didn't work again! Hotel needs to get this sorted. There's no pool which is a negative for me in this style accomodation. The beach is a bit rocky so a pool would be a good option. The beachside bar shuts early, although there is another beachside bar 2 minutes up the beach.
눇The location is great and allows easy access to the surrounding sights of Playa! The staff were very good and helped when needed.
June 27, 2017

Samantha
United States of America
7.5

“Not a luxury resort, but a reasonable place to stay on a Playa visit”
- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds and Garden View
- • Stayed 4 nights
- • Submitted from a mobile device
눉No TV in the room, wi-fi was terrible, poor temp control (room was almost always too cold or too hot).
눇Clean, reasonably priced. Good access to 5th Ave and the beach (although the section right in front of the hotel is not the most swimmable). If you're there for Playa, not the hotel - it will work! The shower was pretty nice, but took forever to get warm.
June 26, 2017

Linda
United States of America

2 helpful votes
2.5

“Absolutely miserable. PEOPLE DON'T STAY AT PELICONO”
- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds - Oceanfront
- • Stayed 14 nights
눉Bulldoze it and start with a contractor who knows how to build a comfortable and clean hotel.
눇This was absolutely the worst place we have ever stayed on vacation. We were supposed to be on a 2-week vacation there but were on our way home 3 days into it. The place was shabby needing much work. The rooms were dismal to say the least.
June 20, 2017

Anonymous
United States of America
5.4

“Cheaper isn't always the best way to go”
- • With a pet
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds and Garden View
- • Stayed 7 nights
눉Rooms were way to hot and ac took a while to cool. Staff weren't as friendly about accommodating us with changes to different rooms. The breakfast was the same every morning and wasn't prepared fresh. The beach water had a lot of seaweed and wasn't clean enough to swim in. We thought if we went cheaper then we could spend money on other things but we found ourselves spending more on dinning...should of gotten a resort.
눇How close we were to the strip and walking distance from everything.
June 13, 2017

Adriana
United States of America
3.3

“Good location but not good hotel”
- • Group of friends
- • Double Room with Two Double Beds and Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
눉The location was great and the staff but the hotel needs to upgrade their beds and towels the towels are old and the matres of the beds are super old that some sides of the matres are plunge like if a person slept there for years. I really don't recommend this place the price is to much for what it cost I think a hostal is way better than this place maybe if they upgrade their beds it would be better. I luckily found another hotel next to that one and they charged me half of what I paid on el pelícano for the same amount of days and that other hotel ( illousion boutique) was awesome !!!! So I do recommend NOT to stay in el pelícano
눇The location was great and the staff but the hotel needs to upgrade their beds and towels the towels are old and the matres of the beds are super old that some sides of the matres are plunge like if a person slept there for years. I really don't recommend this place the price is to much for what it cost I think a hostal is way better than this place maybe if they upgrade their beds it would be better. I luckily found another hotel next to that one and they charged me half of what I paid on el pelícano for the same amount of days and that other hotel ( illousion boutique) was awesome !!!! So I do recommend NOT to stay in el pelícano
June 10, 2017

Diego
Mexico

1 helpful vote
2.5

“Not recommended. Bad service and terrible facilities. ”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Garden View
- • Stayed 1 night
- • Submitted from a mobile device
눉Workers in the hotel are rude and they don't provide basic things. Everything has a price, for instance more coffee 10 usd, extra ingredient in eggs 20 usd, etc, so it's annoying they ask money for everything. No extra tolerance in checkout is allowed even if description in booking is genius. In a nutshell, bad option for your holidays in Playa del carmen
눇Extremely low value for money. Nothing in the property was OK. Nor service nor falicilities were acceptable.
June 4, 2017

Madalina
Qatar
4.6

Disappointing
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds and Garden View
- • Stayed 4 nights
- • Submitted from a mobile device
눉Didn't looked like in the pictures! It was very old, furniture, air conditioner, bathroom...everything was old!
눇In the center, close to everything
May 23, 2017

Rens
Canada
10

“Loved every minute there and I can't wait to go back!”
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds and Garden View
- • Stayed 8 nights
- • Submitted from a mobile device
눉Our beds could have been a little more comfy but it was still good.
눇All the staff was helpfully and always happy, the restaurant staff was the best and went out of their way for everyone.
May 22, 2017

Marcela
United States of America
6.7

“Close to the beach!!”
- • Leisure trip
- • Solo traveler
- • 2 rooms
- • Stayed 7 nights
눉AC too loud in the room. Availability of hot water in the shower was sporadic. Terrible wi-fi connections. Music started too early in the morning and was too loud, we come to relax. Couldn't get extra towels when asked. No whole grain bread available for breakfast, just white. Too many "rules" with breakfast substitutions and charges, moving tables, etc. Some of the servers were not friendly, I only tipped the ones who were consistently customer oriented. Very hard for shuttles to get close to the property.
눇Front desk staff was very friendly, specially Adrian, very accommodating and polite. Security personnel available at property. Proximity to the beach and downtown. Breakfast included, even thought it has changed from last year, as far as quality. Beach lounge chairs and palapas always available for guests, very nice. Entry way very welcoming and well kept.
May 15, 2017

Jonathan
United Kingdom
Age group: 25 – 34
8.3

“I enjoy my time there!”
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds and Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
눉No pool
눇Location
May 12, 2017

Gayland
United States of America
4.6

“As John Arbuckle said, " you get what you pay for"!”
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds and Garden View
- • Stayed 5 nights
눉The beds were horrible. It has the worst stretch of beach in all of Playa del Carmen.
눇The breakfast was good and the location.
May 5, 2017

David
United States of America
5.8

Okay
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds and Garden View
- • Stayed 5 nights
- • Submitted from a mobile device
눉Hard bed an cheap pillow.
눇Breakfast on the beach included
May 2, 2017

Anonymous
United Kingdom
2.5

“Avoid this hotel- the worst in Playa de Carnen”
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds and Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Everything, doesn't worth a penny. If you want to waste your money and your holiday book this hotel
눇Nothing- the worst hotel I have ever been. Do not waste your money and book here. Expensive for nothing, cheaper hotels and better service is just around in other hotels. Rooms are tired and outdated, less than basic and not clean. Towels are not nice at all. Beds are awuful. Light comes through curtains to wake you up very early. Bathroom is disgusting. breakfast is awuful and take ages to prepare. The service man asked us to tip the chef to get quicker breakfast.
May 1, 2017

Jackie
Canada
6.7

“So so”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds - Oceanfront
- • Stayed 7 nights
- • Submitted from a mobile device
눉Check out was confusing. Was charged for clean towels. Restaurant service very slow. Emailed several times to get information about getting to the hotel from the airport. They never responded. Went on the internet to find out instead.

Hotel Pelicano Inn Playa del Carmen

Stay in the Heart of Playa del Carmen – Great location – show map

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

See availability Area Info – Great location - show map

Closest Landmarks

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Closest Airports

Restaurant

6 Reasons to Choose Hotel Pelicano Inn Playa del Carmen

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Newest Reviews for Hotel Pelicano Inn Playa del Carmen

Mayra

Rebecca

Samantha

Linda

Anonymous

Adriana

Diego

Madalina

Rens

Marcela

Jonathan

Gayland

David

Anonymous

Jackie

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