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This beachfront hotel in Boca del Río features a seasonal outdoor swimming pool, a spa and a private beach area. Its air-conditioned rooms include free Wi-Fi and offer pool or sea views. Playa Caracol Spa offers a wide range of massage and beauty treatments, including a massage with snails or hot stone therapy. There is also a fitness center and an outdoor hot tub. Playa Caracol Hotel & Spa’s bright rooms feature an elegant décor with tiled floors and modern furnishings. Each has a balcony or patio overlooking the pool or sea. Playa Caracol Restaurant serves traditional regional and national dishes. There is also a poolside cocktail bar and a lobby bar with a TV showing live sporting events. Staff at Playa Caracol are happy to give more information about sights and activities in Boca del Río. Water sports equipment can be hired on site. Las Bajadas Airport is 15 minutes’ drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.0
Facilities
7.8
Cleanliness
8.1
Comfort
8.2
Value for money
7.8
Location
8.9
Free Wifi
6.1
Low score for Veracruz
Select topics to read reviews:

Guests who stayed here loved

  • Scheilyn
    Costa Rica Costa Rica
    In general the facilities were fine, good price for a double bed room with a tub and ocean view
  • Dolores
    United States of America United States of America
    It was a very nice stay ..but they should have a coffee shop for tourist that wake up earlier and sit by the beach. COFFEEE !😁
  • Ruby
    United States of America United States of America
    I like the location and the privacy. The staff is friendly.
  • Miriam
    United States of America United States of America
    It is clean and the rooms are spacious and comfortable. The beach is really close and of good size. Other areas of Veracruz have suffered some erosion, meaning the beach has shrunk and the water is a lot closer to the edge of hotels, here is a lot...
  • Alan
    United States of America United States of America
    The Hotel is beautiful inside & out. The Best Part is that all the rooms Have View To The Beach. The staff Was Really nice & professional
  • Hans
    Netherlands Netherlands
    Direct at the beach & nice small hotel. Friendly staff
  • Victoria
    Mexico Mexico
    very good location. The beach was very nice and not crowded. The hotel was attractive.
  • Kathrin
    Germany Germany
    We had an amazing stay. The location, the service and everything was great!
  • Amador
    United States of America United States of America
    Locación cerca de la playa , y la vista desde el balcón
  • Sarahi
    Mexico Mexico
    Desde el principio el personal fue amable, respondieron todas las dudas, muy accesible y bonito lugar.

Hotel area info

Restaurants
1 Restaurant On Site

  • La Villa del Pescador
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Playa Caracol Hotel & Spa

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free Wifi
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Pool view
  • Garden view
  • Sea view
  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun deck
  • Private beach area
  • Patio
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Coffee machine

Room Amenities

  • Socket near the bed
  • Drying rack for clothing

Activities

  • Beach
  • Playground

Living Area

  • Dining area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Board games/puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Laptop safe
  • Packed lunches
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool

  • Seasonal

Spa

  • Kids' pool
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • Spanish

House rules
Playa Caracol Hotel & Spa takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
MXN 350 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

FAQs about Playa Caracol Hotel & Spa

  • Room options at Playa Caracol Hotel & Spa include:

    • Twin/Double

  • Playa Caracol Hotel & Spa has 1 restaurant:

    • La Villa del Pescador

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Playa Caracol Hotel & Spa is 5 miles from the center of Veracruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Playa Caracol Hotel & Spa on this page.

  • Playa Caracol Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Playground
    • Beachfront
    • Spa facilities
    • Beach
    • Spa/Wellness packages
    • Swimming pool
    • Spa lounge/Relaxation area
    • Fitness
    • Private beach area
    • Massage chair
    • Foot bath

  • The prices at Playa Caracol Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Playa Caracol Hotel & Spa is popular with guests booking family stays.

  • Check-in at Playa Caracol Hotel & Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 350 feet from Playa Caracol Hotel & Spa. All distances are measured in straight lines. Actual travel distances may vary.