Generally, the hotel is beautiful and perfectly located.

Ziv, Israel

The hotel is near the main strip of bars and restaurants. sea view rooms seemed much nicer

Kevin, United Kingdom

I love the layout and the location of the property!!! The view is amazing!!!

Michelle, United States of America

Best location. Walk to bar, restaurant, supermarket. Also directly on the beach but this part of the beach is not allow to swin however walk around a bit in the other part of beach you can swin . For us was the best!! if you want rest on the beach without noise you rest on the beach right on the hotel & enjoy the pool looking the sea if not you walk 3 minutes and you get nice and crowded beach where you can swin

Moira, Canada

Position, just five minutes by walk from Playa Norte

Edoardo, Italy

after not getting the proper room and making the change for what I thought I booked, the room and view were nice. Somewhat secluded from the rest of the madness of town and people which I liked

Mack, United States of America

The only nice thing about this hotel is the location, because you have a wunderful view from the pool.

Bernadine, Netherlands

The king room with the private terrace and the hot tub (room 16) is just amazing for 2 people. This offers view on the ocean, the pool and the private hot tub is perfect for a sunset bath. The services offered by the hotel (golf cart for 55$ a day, massage in your own terrace for 50$ each/1h) are just ideal. Breakfast is included which is good but restrictive choice (cereals, coffee, toasts, fruits). The hotel is 5 min by walk to the playa norte, close to everything by walk..amazing stay!!!

Wahid, United States of America

The room was very spacious and very comfortable. Great AC. Mini fridge, microwave, coffee maker and a safety box were all nice amenities. Also free chilled water was available at all times. I knew when I booked the room that "Garden view" wouldn't be anything to write home about. What was spectacular was the outside area with the pool looking out onto Playa La Media Luna - Half Moon Bay beach. It is not swimmable as it faces open Carribean with dangerous currents. However, the beach is walkable and almost completely private. The wifi didn't really work in the room, only sporadically and very slowly. That's the only drawback, but it didn't surprise me as wifi in rooms rarely works in any hotel on the Yucatan peninsula. As is with Mexico, water flow is an issue everywhere and so is getting cold water to come out - which is really what you want when you are hot and sweaty. But I have yet to find such a thing as cold water in a hot and humid climate.

Christine, United States of America

The rooms were clean and the staff were very friendly. Loved my view of the ocean but the beach was not swimmable. But you only have to walk 100 around to corner to another quiet beach in a safe cove. The staff were also helpful as I had an early flight departure from Cancun and due to the ferry terminal timetable not starting early enough for me, I had to cancel one night here and the staff were understanding and didn't charge me for the final night i had booked. I cancelled the final night and stayed in Cancun (near the ferry terminal) instead.

Jayne, Australia