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  6. Playa Palms Beach Hotel (Hotel), Playa del Carmen (Mexico) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (817)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Read more
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We Price Match

Hotel Playa Palms Beach Hotel

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access). Beachfront · Private Beach Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Playa Palms Beach Hotel

Avenida 1era Bis entre Calle 12 y 14 Nte, 77710 Playa del Carmen, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Very Good
817 reviews
  • Facilities

    7.8

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Value for money

    7.5

  • Location

    8.8

  • Total

    8.0

  • Free WiFi

    8.4

Very clean, Great location, great value, awesome breakfast for $6/pp delivered to your room or the beach, friendly staff!

Mistie United States of America

Is located right in the place for all restaurants on 5th Ave. The beach area is very small, but still enjoyable, no beach although but were told is the season, most beaches disappear this time to come back around March. Cute hotel/condo style. Wi-Fi fast and reliable as my husband was working during our stay. Room service for breakfast very good, tasty and cheap.

Julieta United States of America

Location was top notch. Perfect walking distance to everything. Private beach. Super quiet. Lovely people.

Chiara United States of America

Location! Also the layout of rooms facing ocean and pool. The breakfast in the balcony. Simply awesome.

Wilson United States of America

Love this place ! Best hotel in playa , very nice stuff, big rooms on the beach nice view and super worth the price!

Eden United States of America

best beds ever!!! wet cool rooms, beautiful views and VERY clean pool! we loved our stay! only thing is the beach front is where small boats dock. so in order to swim in the ocean we had to walk down the beach a little bit, but we did not mind at all! i like exploring the coast so it was a fun adventure for us. also right in downtown night life! and close walk to shops and restaurants

Celeste United States of America

Beach front hotel. Very good location. room was clean and big

Roman Ukraine

There was no breakfast and I didn't know that till I got there. Please update the website

Robin United States of America

Quiet, friendly staff. Good location, and shopping businesses walking distance

Enrique United States of America

Super Clean and well Run Hotel. Rooms are very comfortable. Nice Balcony with Hammock was my favorite. Decent channels and superb location. A fantastic hotel overall.

E-z-e United States of America

Great location!

8.8
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A beach at or near the hotel
A bathroom at Playa Palms Beach Hotel
A kitchen or kitchenette at Playa Palms Beach Hotel
A bathroom at Playa Palms Beach Hotel
A seating area at Playa Palms Beach Hotel
+45 photos
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Playa Palms Beach Hotel

Lock in a great price for Playa Palms Beach Hotel – rated 8 by recent guests!

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Playa Palms Beach Hotel

8.0
Very Good
817 reviews
  • 8.8

    Great location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
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    Great neighborhood
  • What guests loved the most:
  • “Very clean, Great location, great value, awesome breakfast for $6/pp delivered to your room or the beach, friendly staff!”
    Mistie Mistie United States of America United States of America
  • “Is located right in the place for all restaurants on 5th Ave. The beach area is very small, but still enjoyable, no beach although but were told is the season, most beaches disappear this time to come...”
    Julieta Julieta United States of America United States of America
  • “Location was top notch. Perfect walking distance to everything. Private beach. Super quiet. Lovely people.”
    Chiara Chiara United States of America United States of America
  • “Location! Also the layout of rooms facing ocean and pool. The breakfast in the balcony. Simply awesome.”
    Wilson Wilson United States of America United States of America
  • “Love this place ! Best hotel in playa , very nice stuff, big rooms on the beach nice view and super worth the price!”
    Eden Eden United States of America United States of America
  • “best beds ever!!! wet cool rooms, beautiful views and VERY clean pool! we loved our stay! only thing is the beach front is where small boats dock.”
    Celeste Celeste United States of America United States of America
  • “Beach front hotel. Very good location. room was clean and big”
    Roman Roman Ukraine Ukraine
  • “There was no breakfast and I didn't know that till I got there. Please update the website”
    Robin Robin United States of America United States of America
  • “Quiet, friendly staff. Good location, and shopping businesses walking distance”
    Enrique Enrique United States of America United States of America
  • “Super Clean and well Run Hotel. Rooms are very comfortable. Nice Balcony with Hammock was my favorite. Decent channels and superb location. A fantastic hotel overall.”
    E-z-e E-z-e United States of America United States of America

Stay in the heart of Playa del Carmen – Great location - show map

One of our top picks in Playa del Carmen. Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput.

All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views.

There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available.

Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

We speak your language!

Playa Palms Beach Hotel has been welcoming Booking.com guests since Jun 21, 2008

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Brilliant!

Most popular amenities

1 swimming pool
Free WiFi
Beachfront
Airport shuttle
Family rooms
Bar

뀐 Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.8

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

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Sleeps Room Type
+ Max adults: 2. Max children: 1
Ocean View Studio
  • 1 full bed
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+ Max adults: 2. Max children: 1
Studio with Garden View
  • 1 full bed
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+ Max adults: 3. Max children: 1
One-Bedroom Suite
  • 1 full bed
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+ Max adults: 2. Max children: 1
Ocean Front Studio
  • 1 full bed
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× 6 Max adults: 6
Ocean Front Family Suite
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 2 full beds
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Max adults: 3
Penthouse Apartment
  • 1 twin bed and 1 full bed
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Just booked in Playa del Carmen 3 properties like Playa Palms Beach Hotel were just booked in the last 15 minutes

Guest reviews

8.0
Very Good
817 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Mistie United States of America

    “Very clean, Great location, great value, awesome breakfast for $6/pp delivered to your room or the beach, friendly staff!”

  • Julieta United States of America

    “Is located right in the place for all restaurants on 5th Ave. The beach area is very small, but still enjoyable, no beach although but were told is the season, most beaches disappear this time to come back around March. Cute hotel/condo style. Wi-Fi fast and reliable as my husband was working during our stay. Room service for breakfast very good, tasty and cheap.” Read more

  • Chiara United States of America

    “Location was top notch. Perfect walking distance to everything. Private beach. Super quiet. Lovely people. ”

  • Wilson United States of America

    “Location! Also the layout of rooms facing ocean and pool. The breakfast in the balcony. Simply awesome. ”

  • Eden United States of America

    “Love this place ! Best hotel in playa , very nice stuff, big rooms on the beach nice view and super worth the price! ”

  • Celeste United States of America

    “best beds ever!!! wet cool rooms, beautiful views and VERY clean pool! we loved our stay! only thing is the beach front is where small boats dock. so in order to swim in the ocean we had to walk down the beach a little bit, but we did not mind at all! i like exploring the coast so it was a fun adventure for us. also right in downtown night life! and close walk to shops and restaurants ” Read more

  • Roman Ukraine

    “Beach front hotel. Very good location. room was clean and big”

  • Robin United States of America

    “There was no breakfast and I didn't know that till I got there. Please update the website”

  • Enrique United States of America

    “Quiet, friendly staff. Good location, and shopping businesses walking distance”

  • E-z-e United States of America

    “Super Clean and well Run Hotel. Rooms are very comfortable. Nice Balcony with Hammock was my favorite. Decent channels and superb location. A fantastic hotel overall. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Playa Palms Beach Hotel

Welcoming Booking.com guests since Jun 21, 2008

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is smoking permitted on the private balcony/terrace of your room?

    Yes, but with the balcony door closed and using the ashtray provided.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Suite
  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    We have a private beach club connected to the hotel. Our hotel is beachfront.


    You found this answer helpful

    You found this answer unhelpful

  • Is it guaranteed that we will have the sofa bed in our room - and does it look like the one in the photos?

    Our one-bedroom suites have sofa beds, just like in the photos


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Suite
  • i am wondering if there is a stovetop and oven to cook real meals. i can not tell what is in the kitchen in the photos

    All of our rooms have a stovetop so you can cook meals


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Ocean View Studio
  • Can we use the beaches around your hotel

    Beach is public, so it is possible to enjoy from it!


    You found this answer helpful

    You found this answer unhelpful

  • When is the best time to visit your property for the perfect beach holiday?

    Our hotel is beachfront, and any time during the year is beautiful! The beach is the cleanest as far as sargasso in the months of November through May!


    You found this answer helpful

    You found this answer unhelpful

  • The ocean front studio has its only balcony patio and maca right i front of the beach and access?

    Ocean front units have their own balcony, it is right on the beach with beach access.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Ocean Front Studio
  • How much is the air port shuttle? Do I need to make reservations?

    We offer private transportation service to and from the airport. The round-trip costs $150.00 USD. One Way costs $79 USD. Payable upon arrival directly with reception . If our guest would like to program the transportation, is necessary to send us flight #, airline, time of arrival #passengers to our email.


    You found this answer helpful

    You found this answer unhelpful

  • Wanted to ask about the Ocean Front Family suite-- it is 2 bedrooms? Is it a ground level room? And it has a kitchen?

    This studio have two bedrooms, it's in the first floor and have a small kitchen ,inside in the ground level have the second room, total beds 3


    You found this answer helpful

    You found this answer unhelpful

  • Do you have an elevator I booked the penthouse and we are in our 60's

    Hello! our hotel does not have an elevator


    You found this answer helpful

    You found this answer unhelpful

  • Do you serve breakfast?

    Yes, we do serve breakfast with a very accessible price that you can order in your balcony or the beach.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Ocean View Studio
  • Tienen estacionamiento gratis?

    Estacionamiento disponible en la calle con parquímetro.


    You found this answer helpful

    You found this answer unhelpful

  • You have free parking

    There is no free parking. Parking meters are now in operation.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Penthouse Apartment

Previous question and answers from this property

See what other travelers asked before staying at Playa Palms Beach Hotel

Most recent questions
  • Is smoking permitted on the private balcony/terrace of your room?

    Yes, but with the balcony door closed and using the ashtray provided.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Suite
  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    We have a private beach club connected to the hotel. Our hotel is beachfront.


    You found this answer helpful

    You found this answer unhelpful

  • Is it guaranteed that we will have the sofa bed in our room - and does it look like the one in the photos?

    Our one-bedroom suites have sofa beds, just like in the photos


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Suite
  • i am wondering if there is a stovetop and oven to cook real meals. i can not tell what is in the kitchen in the photos

    All of our rooms have a stovetop so you can cook meals


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Ocean View Studio
  • Can we use the beaches around your hotel

    Beach is public, so it is possible to enjoy from it!


    You found this answer helpful

    You found this answer unhelpful

  • When is the best time to visit your property for the perfect beach holiday?

    Our hotel is beachfront, and any time during the year is beautiful! The beach is the cleanest as far as sargasso in the months of November through May!


    You found this answer helpful

    You found this answer unhelpful

  • The ocean front studio has its only balcony patio and maca right i front of the beach and access?

    Ocean front units have their own balcony, it is right on the beach with beach access.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Ocean Front Studio
  • How much is the air port shuttle? Do I need to make reservations?

    We offer private transportation service to and from the airport. The round-trip costs $150.00 USD. One Way costs $79 USD. Payable upon arrival directly with reception . If our guest would like to program the transportation, is necessary to send us flight #, airline, time of arrival #passengers to our email.


    You found this answer helpful

    You found this answer unhelpful

  • Wanted to ask about the Ocean Front Family suite-- it is 2 bedrooms? Is it a ground level room? And it has a kitchen?

    This studio have two bedrooms, it's in the first floor and have a small kitchen ,inside in the ground level have the second room, total beds 3


    You found this answer helpful

    You found this answer unhelpful

  • Do you have an elevator I booked the penthouse and we are in our 60's

    Hello! our hotel does not have an elevator


    You found this answer helpful

    You found this answer unhelpful

  • Do you serve breakfast?

    Yes, we do serve breakfast with a very accessible price that you can order in your balcony or the beach.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Ocean View Studio
  • Tienen estacionamiento gratis?

    Estacionamiento disponible en la calle con parquímetro.


    You found this answer helpful

    You found this answer unhelpful

  • You have free parking

    There is no free parking. Parking meters are now in operation.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Penthouse Apartment

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Quinta Alegria Shopping Mall
    0.2 miles
  • Kool Beach Club
    0.4 miles
  • ADO International Bus Station
    0.4 miles
  • Disabled-friendly beach
    0.5 miles
  • Playa del Carmen Maritime Terminal
    0.5 miles
  • Church of Guadalupe
    1.4 miles
  • Rio Secreto
    5.4 miles
  • Isla Pasion Weddings
    11.2 miles
Restaurants & cafes
  • Restaurant Plank
    0.1 miles
  • Cafe/Bar Ah Cacao
    0.4 miles
Natural Beauty
  • Ocean/Sea Cozumel Ferry Station
    0.7 miles
  • River Rio Secreto
    6.1 miles
  • Lake Yalku Lagoon
    26.1 miles
Beaches in the Neighborhood
  • Playa del Carmen Beach White sand
    Swimming, Food & Drink, Water Sports
    150 feet
  • Playacar Beach
    2,900 feet
Closest Airports
  • Cozumel International Airport
    12.1 miles
  • Cancún International Airport
    31.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

5 reasons to choose Playa Palms Beach Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Playa del Carmen

Amenities of Playa Palms Beach Hotel

Most popular amenities

1 swimming pool
Free WiFi
Beachfront
Airport shuttle
Family rooms
Bar
Outdoors
  • Beachfront
  • Private beach area
  • Garden
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Beach
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Parking options available

  • Street parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Services
  • Shuttle service
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Tour desk
  • Laundry Additional charge
  • 24-hour front desk
  • Room service
Safety & security
  • Safe
General
  • Air conditioning
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
  • Pool with view
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
Languages Spoken
  • English
  • Spanish
  • Russian

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Awesome!

House rules Playa Palms Beach Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa Playa Palms Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Playa Palms Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the reception is open from 07.00 until 23.00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Playa Palms Beach Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Playa Palms Beach Hotel

  • The following parking options are available to guests staying at Playa Palms Beach Hotel (subject to availability):

    • Street parking

  • From the nearest airport, you can get to Playa Palms Beach Hotel by:

    • Taxi 45min
    • Airport shuttle (public) 1h

  • Room options at Playa Palms Beach Hotel include:

    • Studio
    • Suite
    • Apartment

  • Check-in at Playa Palms Beach Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Playa Palms Beach Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Playa Palms Beach Hotel offers the following activities/services (charges may apply):

    • Beachfront
    • Beach
    • Private beach area

  • Guests staying at Playa Palms Beach Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • American

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

8.0 Very Good 817 reviews 100% real guest experiences
  • Awesome: 9+

    353

  • Good: 7 – 9

    294

  • Okay: 5 – 7

    114

  • Poor: 3 – 5

    38

  • Very Poor: 1 – 3

    18

Categories
  • Staff8.4
  • Facilities7.8
  • Cleanliness8.4
  • Comfort8.3
  • Value for money7.5
  • Location8.8
  • Free WiFi8.4

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    Popular Beaches Nearby

    • Playa del Carmen Beach Swimming, Food & Drink, Water Sports
      150 feet
    • Playacar Beach
      2,900 feet
    How to get to Playa Palms Beach Hotel from Cancún International Airport
    • Public shuttle
      60 minutes
    • Taxi
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    The Best of Playa del Carmen

    Click here to see more hotels and accommodations near popular landmarks in Playa del Carmen

    Landmarks

    • ADO International Bus Station
    • Church of Guadalupe
    • Kool Beach Club
    • Disabled-friendly beach
    • Isla Pasion Weddings

    Marinas

    • Playa del Carmen Maritime Terminal

    Parks

    • Rio Secreto

    Shopping Areas

    • Quinta Alegria Shopping Mall

    Most Popular Cities

    • Solidaridad
    • Balcheil
    • Chemuyil
    • Chacalal
    • Akumal

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    Verified reviews from real guests.

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      Followed by a trip

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      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

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      And finally, a review

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