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Accommodations Flights Flight + Hotel Car Rentals Airport Taxis
  1. Home
  2. Mexico
  3. Quintana Roo
  4. Riviera Maya
  5. Playa del Carmen Hotels
  6. Caracol Suite Hotel (Hotel), Playa del Carmen (Mexico) Deals

  • Info & prices
  • Facilities
  • House Rules
  • Guest Reviews (537)
We Price Match

Hotel Caracol Suite Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.
Caracol Suite Hotel

Av. 10 Norte 315 Dep. 1 entre 24 y 26, 77710 Playa del Carmen, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
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Caracol Suite Hotel
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*8.3* Kool Beach Club: only 6 minutes away! (1,500 feet by foot)

7.9
Good
537 reviews
  • Facilities

    7.1

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Value for money

    7.9

  • Location

    8.9

  • Free WiFi

    7.0

  • Total

    7.9

Staff upgraded us to the junior suite upon arrival. Excellent service, always clean. We appreciated the small kitchen. The breakfast is very standard but for the price we cant complain. Location is amazing, right next to the 5th av, 2 blocks from the beach. Will return here.

Jeroen, Mexico

user avatar image

Price for the quality and close to Everything, walking distance to the beach

Sandro, Peru

user avatar image

I liked everything, the staff was very friendly and 24 hours, the room was comfortable and clean and they offered us a little breakfast for free.

Zubizareta, Spain

user avatar image

This was another pleasant surprise. We booked lastminute and ended up with a rooftop suit. A lovely palapa living room and a great view of the sea.

Alysia, Canada

user avatar image

location location, and the nice and not expensive restaurant downstairs to have a great breakfast.

Sandra, United States of America

user avatar image

- Room was so clean -internet works good but some of the rooms weren’t (we changed 3 rooms) -restaurant out front and delicious - 1 minute walk to everything, bars, shopping malls, restaurants, center area and the beach -staff are friendly

Kemji, Thailand

user avatar image

Great location, friendly staff, large room. Older property, well-worn but clean.

Rebekah, United States of America

user avatar image

I appreciated that there was a tiny balcony for me to sit outside and read a book.

Anonymous, United States of America

user avatar image

Was close to a gas station. 1 block walk to 5th Avenue. So close to the activities.

Anonymous, United States of America

user avatar image

It's next to main road but not too close so that it's quiet in the evenings. Stuff is really friendly and they even offer breakfast (Toast, coffee, tea, cornflakes).

Jasmin-, Germany

user avatar image

Great location!

8.9
Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Caracol Suite Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7.9
Good
536 reviews
  • 8.9

    Great location!

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  • What guests loved the most:
  • “Staff upgraded us to the junior suite upon arrival. Excellent service, always clean. We appreciated the small kitchen. The breakfast is very standard but for the price we cant complain. ”
    Jeroen Jeroen Mexico Mexico
  • “Price for the quality and close to Everything, walking distance to the beach”
    Sandro Sandro Peru Peru
  • “I liked everything, the staff was very friendly and 24 hours, the room was comfortable and clean and they offered us a little breakfast for free.”
    Zubizareta Zubizareta Spain Spain
  • “This was another pleasant surprise. We booked lastminute and ended up with a rooftop suit. A lovely palapa living room and a great view of the sea.”
    Alysia Alysia Canada Canada
  • “location location, and the nice and not expensive restaurant downstairs to have a great breakfast.”
    Sandra Sandra United States of America United States of America
  • “- Room was so clean -internet works good but some of the rooms weren’t (we changed 3 rooms) -restaurant out front and delicious - 1 minute walk to everything, bars, shopping malls, restaurants, center...”
    Kemji Kemji Thailand Thailand
  • “Great location, friendly staff, large room. Older property, well-worn but clean.”
    Rebekah Rebekah United States of America United States of America
  • “I appreciated that there was a tiny balcony for me to sit outside and read a book.”
    United States of America United States of America
  • “Was close to a gas station. 1 block walk to 5th Avenue. So close to the activities.”
    United States of America United States of America
  • “It's next to main road but not too close so that it's quiet in the evenings. Stuff is really friendly and they even offer breakfast (Toast, coffee, tea, cornflakes).”
    Jasmin- Jasmin- Germany Germany

Stay in the Heart of Playa del Carmen – Great location – show map

One of our top picks in Playa del Carmen.Caracol Suite Hotel is located just 350 feet from 5th Avenue and its bars, restaurants and nightlife; and 1,800 feet from Mamita’s Beach. Free WiFi is available in public areas.

Each room here will provide you with a TV, air conditioning and cable channels. Featuring a shower, private bathroom also comes with free toiletries. Extras include a safety deposit box, bed linen and a fan.

At Caracol Suite Hotel you will find a 24-hour front desk and a terrace. Other facilities offered at the property include a tour desk and luggage storage.

The hotel is 2,650 feet from Playa del Carmen main square and 10 minutes’ drive from Xcaret Eco-Theme Park. Cancún International Airport is 40 minutes’ drive away.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

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Caracol Suite Hotel has been welcoming Booking.com guests since Jul 1, 2014

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Brilliant!

Most Popular Facilities

Free WiFi
Non-smoking rooms
Restaurant
24-hour front desk
Terrace
Air conditioning

Guests love...

녡 “big room”
4 related reviews

녡 “main drag”
3 related reviews

녡 “nice personnel”
2 related reviews

뀐 Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.9

Breakfast Info

American

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Sleeps Room Type
Junior Suite
  • 1 sofa bed and 1 queen bed
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댴 Private bathroom

This suite has a tile/marble floor, stovetop and mini-bar.

Room Facilities:

  • • Minibar
  • • Shower
  • • Safe
  • • TV
  • • Air conditioning
  • • Kitchenette
  • • Balcony
  • • Free toiletries
  • • Fan
  • • Toilet
  • • Private Bathroom
  • • Walk-in closet
  • • Satellite channels
  • • Kitchen
  • • Cable channels
  • • Flat-screen TV
  • • Private entrance
  • • Sofa
  • • Tile/Marble floor
  • • View
  • • Wake-up service
  • • Dining area
  • • Electric kettle
  • • Mosquito net
  • • Wardrobe or closet
  • • Stovetop
  • • Cleaning products
  • • Terrace
  • • Towels
  • • Linens
  • • Upper floors accessible by stairs only
  • • Sofa bed
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Double Room
  • 2 full beds
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댴 Private bathroom

This double room features a cable TV, tile/marble floor and air conditioning.

Room Facilities:

  • • Shower
  • • Safe
  • • TV
  • • Air conditioning
  • • Free toiletries
  • • Toilet
  • • Private Bathroom
  • • Walk-in closet
  • • Satellite channels
  • • Cable channels
  • • Flat-screen TV
  • • Private entrance
  • • Tile/Marble floor
  • • View
  • • Wake-up service
  • • Mosquito net
  • • Wardrobe or closet
  • • Cleaning products
  • • Towels
  • • Linens
  • • Upper floors accessible by stairs only
Select everything you want to know more about

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Standard Room
  • 1 queen bed
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댴 Private bathroom

This double room features air conditioning, flat-screen TV and tile/marble floor.

Room Facilities:

  • • Shower
  • • Safe
  • • TV
  • • Air conditioning
  • • Free toiletries
  • • Toilet
  • • Private Bathroom
  • • Walk-in closet
  • • Satellite channels
  • • Cable channels
  • • Flat-screen TV
  • • Private entrance
  • • Tile/Marble floor
  • • Mosquito net
  • • Wardrobe or closet
  • • Cleaning products
  • • Towels
  • • Linens
  • • Entire unit located on ground floor
  • • Upper floors accessible by stairs only
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× 5
Family Suite
  • 1 twin bed and 1 sofa bed and 1 queen bed
Show prices
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댴 Private bathroom

Room Facilities:

  • • Safe
  • • Private Bathroom
  • • Walk-in closet
  • • Private entrance
  • • Tile/Marble floor
  • • Mosquito net
  • • Wardrobe or closet
Select everything you want to know more about

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Just booked in Playa del Carmen 2 properties like Caracol Suite Hotel were just booked in the last 15 minutes

Hotel surroundings – Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks

  • Quinta Alegria Shopping Mall
    0.2 miles
  • Kool Beach Club
    0.3 miles
  • ADO International Bus Station
    0.7 miles
  • Disabled-friendly beach
    0.8 miles
  • Playa del Carmen Maritime Terminal
    0.9 miles
  • Church of Guadalupe
    1 miles
  • Rio Secreto
    5.6 miles
  • Isla Pasion Weddings
    11.4 miles
  • Dolphin Discovery Cozumel
    13.9 miles
  • Kantenah Bay
    18.7 miles

Restaurants & Markets

  • Oxxo Supermarket
    0 miles

Beaches in the Neighborhood

  • Playa del Carmen Beach White sand
    Swimming, Food & Drink, Water Sports

Closest Airports

  • Cozumel Airport
    12.3 miles
  • Cancun Airport
    30.8 miles

What Travelers Love About This Location

“Excellent staff..very good bed..location handy to most things. Great value for money.”

user avatar image
Hugh New Zealand New Zealand
8.7

“The room was very spacious, lovely king size bed. Location was perfect. The staff were really nice, although I found it very difficult to communicate with them.”

user avatar image
Claire South Africa South Africa
7.5

“Cheap hotel for its location.three blocks from the beach.it has wifi,AC,satellite TV!Great if you just want a bed to sleep in for cheap,and in a quiet location.”

user avatar image
Lydia United Kingdom United Kingdom
8.7

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Brilliant!
1 Restaurant On Site
  • PIK NIC

    Food: Mexican

    Menu: À la carte

5 reasons to choose Caracol Suite Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Playa del Carmen

Facilities of Caracol Suite Hotel

Most Popular Facilities

Free WiFi
Non-smoking rooms
Restaurant
24-hour front desk
Terrace
Air conditioning
Outdoors
  • Terrace
Services & Extras
  • Tickets to shows/attractions (additional charge)
Pets
  • Pets are not allowed.

Food & Drink
  • Restaurant
Internet
  • Free! WiFi is available in public areas and is free of charge.

Parking
  • No parking available.

Services
  • Daily housekeeping
  • Ticket service
  • Tour desk
  • Honeymoon suite
  • 24-hour front desk
General
  • Air conditioning
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

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House Rules Caracol Suite Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 3:30 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Cards accepted at this hotel

Caracol Suite Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Caracol Suite Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

100% verified reviews · Real guests. Real stays. Real opinions.

7.9 Good 537 reviews
  • Awesome: 9+

    193

  • Good: 7 – 9

    222

  • Okay: 5 – 7

    80

  • Poor: 3 – 5

    32

  • Very Poor: 1 – 3

    9

  • Staff8.3
  • Facilities7.1
  • Cleanliness7.9
  • Comfort7.5
  • Value for money7.9
  • Location8.9
  • Free WiFi7.0
Low score for Playa del Carmen

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    Popular Beaches Nearby

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      1,550 feet
    Like this one but not totally sure yet? Show similar hotels

    What guests loved the most:

    “Staff upgraded us to the junior suite upon arrival. Excellent service, always clean. We appreciated the small kitchen. The breakfast is very standard but for the price we cant complain. Location is amazing, right next to the 5th av, 2 blocks from the beach. Will return here.”

    user avatar image
    Jeroen Mexico Mexico

    “Price for the quality and close to Everything, walking distance to the beach ”

    user avatar image
    Sandro Peru Peru

    “I liked everything, the staff was very friendly and 24 hours, the room was comfortable and clean and they offered us a little breakfast for free. ”

    user avatar image
    Zubizareta Spain Spain

    “This was another pleasant surprise. We booked lastminute and ended up with a rooftop suit. A lovely palapa living room and a great view of the sea.”

    user avatar image
    Alysia Canada Canada

    “location location, and the nice and not expensive restaurant downstairs to have a great breakfast.”

    user avatar image
    Sandra United States of America United States of America

    “- Room was so clean -internet works good but some of the rooms weren’t (we changed 3 rooms) -restaurant out front and delicious - 1 minute walk to everything, bars, shopping malls, restaurants, center area and the beach -staff are friendly ”

    user avatar image
    Kemji Thailand Thailand

    “Great location, friendly staff, large room. Older property, well-worn but clean.”

    user avatar image
    Rebekah United States of America United States of America

    “I appreciated that there was a tiny balcony for me to sit outside and read a book.”

    user avatar image
    Anonymous United States of America United States of America

    “Was close to a gas station. 1 block walk to 5th Avenue. So close to the activities.”

    user avatar image
    Anonymous United States of America United States of America

    “It's next to main road but not too close so that it's quiet in the evenings. Stuff is really friendly and they even offer breakfast (Toast, coffee, tea, cornflakes). ”

    user avatar image
    Jasmin- Germany Germany

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    The Best of Playa del Carmen Click here to see more hotels and accommodations near popular landmarks in Playa del Carmen

    Landmarks

    • ADO International Bus Station
    • Church of Guadalupe
    • Kool Beach Club
    • Disabled-friendly beach
    • Isla Pasion Weddings

    Marinas

    • Playa del Carmen Maritime Terminal

    Parks

    • Rio Secreto

    Shopping Areas

    • Quinta Alegria Shopping Mall

    Most Popular Cities

    • Cozumel
    • Puerto Morelos
    • Akumal
    • Puerto Aventuras
    • Xpu Ha

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