Resort Playacar Palace - All Inclusive

Beach. Property has access to beach-related activities. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Fraccionamiento Playacar, Bahia del Espiritu Santo, 77710 Playa del Carmen, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.8
Good
12 reviews

el hotel es muy lindo, las habitaciones están muy bien, cuentan con todo y están muy limpias. Los restaurantes son buenos y tienen buena comida. Y el personal es muy amable.

D Mexico

En general todo estaba muy bien organizado, excelente comida en todos sus restaurantes un all inclusive que si puedes percibir la diferencia en la calidad de sus alimentos. El staff super amable en todas las áreas, atentos a tus necesidades. Recomendadisimo el restaurante italiano y el japonés, en ninguno debes hacer reservacion.

Carlos Guatemala

Отель отличным обслуживанием и питанием - все включено. Еда и напитки предлагаются в любой части отеля, так же бесплатный рум сервис в любое время суток! Есть детская игровая комната с аниматором, бассейн небольшой но чистый с баром.Каждый вечер шоу. Рядом оживленная улица со множеством магазинов и ресторанами. Пляж чистый, если с утра водоросли на берегу, то их тут же убирают. На пляже и у бассейна постоянно ходят официанты.

Sergei Russia

Me gusto todo! Muy buena atención y comida si volvería!

Luis Mexico
7.8
Good
12 reviews
  • What guests loved the most:

    • “el hotel es muy lindo, las habitaciones están muy bien, cuentan con todo y están muy limpias. Los restaurantes son buenos y tienen buena comida. Y el personal es muy amable.”“”

    Translating... - Show original Show translation
    D Mexico

    “En general todo estaba muy bien organizado, excelente comida en todos sus restaurantes un all inclusive que si puedes percibir la diferencia en la calidad de sus alimentos. El staff super amable en todas las áreas, atentos a tus necesidades. Recomendadisimo el restaurante italiano y el japonés, en ninguno debes hacer reservacion. ”“0”

    Translating... - Show original Show translation
    Carlos Guatemala

    “Отель отличным обслуживанием и питанием - все включено. Еда и напитки предлагаются в любой части отеля, так же бесплатный рум сервис в любое время суток! Есть детская игровая комната с аниматором, бассейн небольшой но чистый с баром.Каждый вечер шоу. Рядом оживленная улица со множеством магазинов и ресторанами. Пляж чистый, если с утра водоросли на берегу, то их тут же убирают. На пляже и у бассейна постоянно ходят официанты.”“0”

    Translating... - Show original Show translation
    Sergei Russia

    “Me gusto todo! Muy buena atención y comida si volvería! ”“0”

    Translating... - Show original Show translation
    Luis Mexico

Categories:

  • Staff8.5
  • Facilities8.1
  • Cleanliness8.5
  • Comfort8.8
  • Value for money 6.7
  • Location8.3
Low score for Playa del Carmen

Experience World-class Service at Playacar Palace - All Inclusive

Located in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya.

Playacar Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archaeological sites on a guided tour right from the hotel, then enjoy nightly entertainment.

After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked mini-bar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service.

Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Playacar Palace - All Inclusive has been welcoming Booking.com guests since Aug 24, 2010

Missing some information?
Brilliant!
Show me more

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the top-rated area in Playa del Carmen, this property has an excellent location score of 8.3!

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Italian, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Solarium

Spa

Saved to 1194 lists

Availability

When would you like to stay at Playacar Palace - All Inclusive?

Check-in date
Check-out date
 
Approximate prices in USD for a 1-night stay
Loading dates...
Sleeps Accommodation Type Price
Max adults: 2
Honeymoon
  • 1 queen bed
Something went wrong – please try again later.
Max adults: 4. Max children: 3
Something went wrong – please try again later.
Max adults: 4. Max children: 3
Something went wrong – please try again later.
Max adults: 4. Max children: 3
Suite
  • 2 full beds
Something went wrong – please try again later.
Max adults: 2
Governor Suite
  • 1 king bed
Something went wrong – please try again later.
Max adults: 6. Max children: 4
Two Bedrooms Presidential Suite
  • Bedroom 1: 2 full beds
  • Bedroom 2: 1 king bed
Something went wrong – please try again later.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Playacar Palace - All Inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.8
Good · 12 reviews
Read all reviews
Categories:
  • Staff8.5
  • Facilities8.1
  • Cleanliness8.5
  • Comfort8.8
  • Value for money 6.7
  • Location8.3
Low score for Playa del Carmen

Select topics to read reviews:

See what guests loved the most:

  • D Mexico

    “el hotel es muy lindo, las habitaciones están muy bien, cuentan con todo y están muy limpias. Los restaurantes son buenos y tienen buena comida. Y el personal es muy amable.”“0” 

    Translating... - Show original Show translation
  • Carlos Guatemala

    “En general todo estaba muy bien organizado, excelente comida en todos sus restaurantes un all inclusive que si puedes percibir la diferencia en la calidad de sus alimentos. El staff super amable en todas las áreas, atentos a tus necesidades. Recomendadisimo el restaurante italiano y el japonés, en ninguno debes hacer reservacion. ”“0” 

    Translating... - Show original Show translation
  • Sergei Russia

    “Отель отличным обслуживанием и питанием - все включено. Еда и напитки предлагаются в любой части отеля, так же бесплатный рум сервис в любое время суток! Есть детская игровая комната с аниматором, бассейн небольшой но чистый с баром.Каждый вечер шоу. Рядом оживленная улица со множеством магазинов и ресторанами. Пляж чистый, если с утра водоросли на берегу, то их тут же убирают. На пляже и у бассейна постоянно ходят официанты.”“0” 

    Translating... - Show original Show translation
  • Luis Mexico

    “Me gusto todo! Muy buena atención y comida si volvería! ”“0” 

    Translating... - Show original Show translation

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Playacar Palace - All Inclusive

Welcoming Booking.com guests since Aug 24, 2010

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Can we visit other Palace resort’s hotels without an extra charge?

    Dear guest; As part of the all-inclusive package, you will have access to select Palace properties at no additional cost, it is worth mentioning that transportation is not included and restrictions apply.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Room with Partial Ocean View • Answered on January 9, 2021
  • Are there excursions available; deep sea fishing, whale watching, hand gliding, snorkeling, shopping. This is a girls trip. Motor scuba

    Dear guest; We offer a wide selectionof tours and excursions, I invite you to visit our official site for more information.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Room with Ocean View • Answered on February 4, 2021
  • What type of restaurants do they have?

    Hi! We have a wide variety of types of restaurants. You will be having the opportunity to taste Italian flavors, an international buffet, regional cuisine (Yucatecan), oriental flavors, and snacks.

    You found this answer helpful

    You found this answer unhelpful

    Answered on December 20, 2019
  • Is alcohol included?

    Dear guest; Yes, food and dri nks are included.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Suite • Answered on October 1, 2020
  • Are there bathrobes to go with the slippers? Are there additional daily property fees?

    Dear guest, Bathrobes and slippers are part of the room amenities. Best regards,

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Governor Suite • Answered on August 25, 2021
  • Is food all inclusive all day?

    That is correct. Food is all-inclusive for restaurants, snacks, and 24 hour room service!

    You found this answer helpful

    You found this answer unhelpful

    Answered on July 29, 2020
  • are children allowed

    Dear Valuable Guest, Playacar Palace is a resort family resort, even we have a kids club.

    You found this answer helpful

    You found this answer unhelpful

    Answered on December 13, 2021
  • Qué precio tiene el shuttle del aeropuerto de Cancun?

    Su solicitud debe ser enviada 7 días antes de su llegada y debe enviarnos toda la información solicitada en esta página: ://transportrequest.palaceresorts.com/

    You found this answer helpful

    You found this answer unhelpful

    Answered on October 27, 2021
  • I just booked with Playacar Palace and would like to know if we can book transportation through the hotel for day trips.

    Our Palace Vacation Planners will be more than happy to assist you with more information about our tours and spa, you may reach them through email at toursinfo@palaceresorts.com Do not forget to enter your confirmation number and your travel dates.

    You found this answer helpful

    You found this answer unhelpful

    Answered on September 21, 2021
  • Is the plain ticket included and from where do you depart??

    Dear guest; Flights are not included.

    You found this answer helpful

    You found this answer unhelpful

    Answered on October 1, 2020
Area Info *
Great location - show map
What's nearby
  • Playa del Carmen Maritime Terminal
    0.1 miles
  • Disabled-friendly beach
    0.2 miles
  • ADO International Bus Station
    0.2 miles
  • Quinta Alegria Shopping Mall
    0.8 miles
  • Kool Beach Club
    1 miles
  • Church of Guadalupe
    2 miles
  • Rio Secreto
    4.8 miles
  • Isla Pasion Weddings
    11.1 miles
Beaches in the Neighborhood
  • Playacar Beach
    350 feet
  • Playa del Carmen Beach
    700 feet
  • Mayakoba Beach
    5 miles
Closest Airports
  • Cozumel International Airport
    12.1 miles
  • Cancún International Airport
    31.8 miles
How to get to Playacar Palace - All Inclusive from Cancún International Airport
    Public shuttle
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
6 Restaurants On Site

    CAFE DEL MAR

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    BOCCELI

    Food: Italian

    Open for: Dinner

    Menu: Buffet

    MOMO

    Food: Sushi, Asian

    Open for: Dinner

    Menu: À la carte

    CIELO BAR

    Open for: Cocktail hour

    AQUA BAR

    Open for: Cocktail hour

    LUNA LOUNGE

    Open for: Cocktail hour

Resort Facilities at Playacar Palace - All Inclusive

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Sun deck
Activities
  • Beach
  • Kids' club
  • Entertainment staff
  • Diving
  • Pool table
  • Playground
Food & Drink
  • Chocolate/Cookies
  • Fruit
  • Bottle of water
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Pedicure
  • Manicure
  • Makeup services
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Bathhouse
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese
Missing some info?
Awesome!

House rules
Playacar Palace - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 17 are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 17 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Playacar Palace - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

Shuttle service between sister properties of Palace resort is not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Playacar Palace - All Inclusive

  • Guests staying at Playacar Palace - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Playacar Palace - All Inclusive has 6 restaurants:

    • LUNA LOUNGE
    • BOCCELI
    • CIELO BAR
    • MOMO
    • AQUA BAR
    • CAFE DEL MAR

  • Playacar Palace - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Playground
    • Pool table
    • Diving
    • Kids' club
    • Solarium
    • Entertainment staff
    • Beauty services
    • Spa lounge/Relaxation area
    • Manicure
    • Fitness
    • Beach
    • Spa/Wellness packages
    • Open-air bath
    • Spa facilities
    • Pedicure
    • Makeup services
    • Bathhouse

  • The prices at Playacar Palace - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Playacar Palace - All Inclusive on this page.

  • Room options at Playacar Palace - All Inclusive include:

    • Double
    • Quad
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Playacar Palace - All Inclusive is 2,800 feet from the center of Playa del Carmen.

  • Check-in at Playacar Palace - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Playacar Palace - All Inclusive by:

    • Airport shuttle (public) 45min

  • The following parking options are available to guests staying at Playacar Palace - All Inclusive (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Free parking