Experience World-class Service at Playacar Palace - All Inclusive

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Located in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya.

Playacar Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archaeological sites on a guided tour right from the hotel, then enjoy nightly entertainment.

After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked mini-bar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service.

Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Playacar Palace - All Inclusive has been welcoming Booking.com guests since Aug 24, 2010

Property Highlights

Located in the top-rated area in Playa del Carmen, this property has an excellent location score of 8.7!

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Italian, Vegetarian, Vegan, Gluten-free, Asian, American

Free Private Parking Available On Site

Activities:

Fitness center

Solarium

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
or
2 full beds
1 king bed
1 king bed
Bedroom 1:
2 full beds
Bedroom 2:
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can we visit other Palace resort’s hotels without an extra charge?
    Dear guest; As part of the all-inclusive package, you will have access to select Palace properties at no additional cost, it is worth mentioning that ..
    Answered on 9 January 2021
  • Is food all inclusive all day?
    That is correct. Food is all-inclusive for restaurants, snacks, and 24 hour room service!
    Answered on 29 July 2020
  • Do you have larger family suites for 6+ people or possibly connecting rooms? If so, can you guarantee connecting rooms?
    Dear Guest, Thank you for contacting us, in regards your question unfortunately we do not offer family suites or connecting rooms , Kind regards!
    Answered on 2 September 2022
  • Do you offer adjoining rooms or family suites?
    Dear Guest, Thank you for contacting us, unfortunately we do not have this category room, Kind regards!
    Answered on 2 September 2022
  • Do you have cribs?
    Dear Guest, Thank you for contacting us, yes we do have cribs subject to availability upon request. kind regards!
    Answered on 24 August 2022
  • Still looking?
Area info *
Restaurants
6 Restaurants On Site
  • CAFE DEL MAR
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BOCCELI
    • Cuisine
      Italian
    • Open for
      Dinner
  • MOMO
    • Cuisine
      Sushi • Asian
    • Open for
      Dinner
  • CIELO BAR
    • Open for
      Cocktail hour
  • AQUA BAR
    • Open for
      Cocktail hour
  • LUNA LOUNGE
    • Open for
      Cocktail hour
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
Resort Facilities at Playacar Palace - All Inclusive
Most popular amenities
Outdoor swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Fitness center
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Sun deck
Kitchen
  • Coffee machine
Activities
  • Beach
  • Kids' club
  • Entertainment staff
  • Diving
  • Pool table
  • Playground
  • Hot tub
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Pedicure
  • Manicure
  • Makeup services
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Playacar Palace - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 17 are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

No age restriction for check-in. (Only children 17 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted Playacar Palace - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

Shuttle service between sister properties of Palace resort is not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Playacar Palace - All Inclusive

  • Playacar Palace - All Inclusive has 6 restaurants:

    • AQUA BAR
    • MOMO
    • BOCCELI
    • LUNA LOUNGE
    • CAFE DEL MAR
    • CIELO BAR

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Playacar Palace - All Inclusive on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Playacar Palace - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Playacar Palace - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Playground
    • Pool table
    • Diving
    • Solarium
    • Kids' club
    • Entertainment staff
    • Beauty services
    • Spa lounge/Relaxation area
    • Manicure
    • Fitness
    • Swimming pool
    • Spa/Wellness packages
    • Open-air bath
    • Beach
    • Pedicure
    • Spa facilities
    • Makeup services
    • Public Bath

  • Room options at Playacar Palace - All Inclusive include:

    • Double
    • Quad
    • Suite

  • Check-in at Playacar Palace - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Playacar Palace - All Inclusive is 2,800 feet from the center of Playa del Carmen.

  • Yes, Playacar Palace - All Inclusive is popular with guests booking family stays.