Located in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya. Playacar Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archaeological sites on a guided tour right from the hotel, then enjoy nightly entertainment. After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked mini-bar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service. Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Located in the top-rated area in Playa del Carmen, this property has an excellent location score of 8.9!

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Solarium

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
2 full beds
Bedroom 2:
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.1
Cleanliness
8.8
Comfort
8.8
Value for money
7.0
Location
8.9
Free Wifi
10
High score for Playa del Carmen
Low score for Playa del Carmen
Select topics to read reviews:

Guests who stayed here loved

  • Simon
    United Kingdom United Kingdom
    The hotel, staff and food were amazing, the whole family really enjoyed the stay. Pool Volleyball games were great fun and got us talking to other guests. Buffet and restaurant food all 5* especially liked Madre Mia with their own cocktail...
  • Michael
    Canada Canada
    Great pool area, very good restaurants, great staff. Nice rooms
  • Leandro
    Argentina Argentina
    Excellent hotel, the personnel is super friendly, the beach is great, and a great variety of drinks is available in the room. Value is great.

Area info

Restaurants
6 Restaurants On Site

  • CAFE DEL MAR
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BOCCELI
    • Cuisine
      Italian
    • Open for
      Dinner
  • MOMO
    • Cuisine
      Sushi • Asian
    • Open for
      Dinner
  • CIELO BAR
    • Open for
      Cocktail hour
  • AQUA BAR
    • Open for
      Cocktail hour
  • LUNA LOUNGE
    • Open for
      Cocktail hour
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities at Playacar Palace - All Inclusive
Great facilities! Review score, 8.1

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Sun deck
Kitchen
  • Coffee machine
Room Amenities
  • Drying rack for clothing
Activities
  • Beach
  • Kids' club
  • Entertainment staff
  • Diving
  • Pool table
  • Playground
  • Hot tub
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Pedicure
  • Manicure
  • Makeup services
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules
Playacar Palace - All Inclusive takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Playacar Palace - All Inclusive

  • Room options at Playacar Palace - All Inclusive include:

    • Double
    • Quad
    • Suite

  • Playacar Palace - All Inclusive is 2,800 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 500 feet from Playacar Palace - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Playacar Palace - All Inclusive on this page.

  • Playacar Palace - All Inclusive has 6 restaurants:

    • LUNA LOUNGE
    • CIELO BAR
    • CAFE DEL MAR
    • MOMO
    • BOCCELI
    • AQUA BAR

  • The prices at Playacar Palace - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Playacar Palace - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Playacar Palace - All Inclusive is popular with guests booking family stays.

  • Playacar Palace - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Playground
    • Pool table
    • Diving
    • Solarium
    • Kids' club
    • Entertainment staff
    • Beauty services
    • Spa lounge/Relaxation area
    • Manicure
    • Fitness
    • Swimming pool
    • Spa/Wellness packages
    • Open-air bath
    • Beach
    • Pedicure
    • Spa facilities
    • Makeup services
    • Public Bath

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.